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City Heating & Air

Heating and Air Conditioning, Air Duct Cleaning, Insulation,

About us

City Heating & Air Conditioning has been in business serving East Tennessee since 1961, specializing in all residential including new construction and commercial. We are experts on installation, service, and zoning your home's air quality. We also specialize in TVA installations, where since 2004 we have been awarded the TVA Energy Right Program for Regional Performing Company of the year. Our management team has over 95 years of combined experience that you can put your trust in to depend on. Additional phones - (865) 938-1005, (865) 481-3288, (865) 694-4522, (865) 688-0303 . Award winning.

Business highlights

64 years of trusted experience
Emergency Services Offered

Services we offer

Residential & commercial retro fit and new construction, duct cleaning, indoor air quality, gas furnaces, heat pumps, maintenance contracts, we service all brands of heating and air equipment. We design and install Geothermal heat pumps

Amenities

Free Estimates
Yes
Senior Discount

15%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.7115 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
79%
4
12%
3
2%
2
3%
1
4%


Rating CategoryRating out of 5
quality
4.7
value
4.6
professionalism
4.7
responsiveness
4.8
punctuality
4.9
Showing 101-115 of 115 reviews

Joanne W.
10/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: I was able to get an appointment pretty quickly. The technician showed up on time, qucikly identifed the problem with my air conditioner, replaced the faulty capacitor, and was gone all within 25 minutes. I even made it to work on time!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Emily J.
08/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: General, twice-yearly check of our HVAC systems.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

ROSA P.
07/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Install new a/c unit

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,100

Rebecca C.
07/2015
4.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: replace capacitor |

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Eric H.
07/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Replaced heat & A/C.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,300

Steve T.
07/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Replaced a valve in my geothermal heatpump and recharged with freon. |Very well.Parts and gas were provided by me and they had no objection to using them.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

William B.
05/2015
1.0
heating & air conditioning/hvac, air duct cleaning
  + 0 more
unknown
Description of Work: I called about a project and was told someone would call me back no later than the next day. No call back or evidence of a call on my answering machine.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


Pearlie M.
05/2015
4.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$8,000

Renee B.
05/2015
5.0
heating & air conditioning/hvac
  + -1 more
Great
Description of Work: Replaced heat &hair unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Nick & Jean B.
04/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Heating system was not working and in November, house was very cold. They came the day I called and returned later again in the afternoon to install the appropriate part. The serviceman was very nice and I felt the information they gave us was honest and reliable. We have used this company for many years and will continue to do so. In the past, they have |also installed a new AC unit and we have never had a moments problem with it!

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Chris B.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: We had two new Carrier units installed at our home. The delivery and installation were on time and done professionally. I have been using them for PM service twice a year since and have had great success with the systems. Also the cost of our utilities have decreased enough to cover the cost of the contract.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Jerry B.
04/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: A/C checked out no problems.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Robert W.
01/2014
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,290

Richard W.
12/2012
5.0
heating & air conditioning/hvac
  + -1 more
Check up on all equipment.
Description of Work: We have a service contract -- have had it for several years -- excellent experience with City Heating & Air

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

CHERYL G.
05/2012
5.0
heating & air conditioning/hvac
  + -1 more
As advertised
Description of Work: Arrived on time and did a complete inspection of air conditioner and gas furnace. Price was fair and work completed timely

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Contact information

3111 NW Park Dr., Knoxville, TN 37921

www.cityheatandair.com

Service hours

Sunday:
7:30 AM - 7:30 AM
Monday:
7:30 AM - 5:00 PM
Tuesday:
7:30 AM - 5:00 PM
Wednesday:
7:30 AM - 5:00 PM
Thursday:
7:30 AM - 5:00 PM
Friday:
7:30 AM - 5:00 PM
Saturday:
7:30 AM - 7:30 AM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Air Duct Cleaning,
Insulation,
Natural Gas Lines

FAQ

City Heating & Air is currently rated 4.7 overall out of 5.

Sunday: 7:30 AM - 7:30 AM

Monday: 7:30 AM - 5:00 PM

Tuesday: 7:30 AM - 5:00 PM

Wednesday: 7:30 AM - 5:00 PM

Thursday: 7:30 AM - 5:00 PM

Friday: 7:30 AM - 5:00 PM

Saturday: 7:30 AM - 7:30 AM

City Heating & Air accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, City Heating & Air offers free project estimates.
Yes, City Heating & Air offers eco-friendly accreditations.
No, City Heating & Air does not offer a senior discount.
Yes, City Heating & Air offers emergency services.
No, City Heating & Air does not offer warranties.
City Heating & Air offers the following services: Residential & commercial retro fit and new construction, duct cleaning, indoor air quality, gas furnaces, heat pumps, maintenance contracts, we service all brands of heating and air equipment. We design and install Geothermal heat pumps

Contact information

3111 NW Park Dr., Knoxville, TN 37921

www.cityheatandair.com

Service hours

Sunday:
7:30 AM - 7:30 AM
Monday:
7:30 AM - 5:00 PM
Tuesday:
7:30 AM - 5:00 PM
Wednesday:
7:30 AM - 5:00 PM
Thursday:
7:30 AM - 5:00 PM
Friday:
7:30 AM - 5:00 PM
Saturday:
7:30 AM - 7:30 AM