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CHIMNEY SWEEP WEST

Chimney Sweep, Chimney Repair, Gutter Cleaning,

About us

sweep and inspect chimneys and repair chimneys , chimney caps sold & installed , home repairs around the house !

Business highlights

47 years of trusted experience

Services we offer

CHIMNEY CLEANING & REPAIRS. GUTTER CLEANING & REPAIRS. DRYER VENT CLEANING. INTERIOR & EXTERIOR PAINTING. DECK WORK. PRESSURE WASHING, DRIVEWAYS SEALED.

Services we don't offer

ASK FOR DETAILS

Amenities

Senior Discount

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Accepted payment methods

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Reviews

4.648 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
69%
4
15%
3
6%
2
8%
1
2%


Rating CategoryRating out of 5
quality
4.6
value
4.5
professionalism
4.7
responsiveness
4.7
punctuality
4.8
Showing 26-48 of 48 reviews

PAT G.
04/2017
5.0
chimney sweep
  + -1 more
punctual and professional
Description of Work: chimney cleaned and inspected

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

William M.
01/2017
5.0
chimney sweep
  + -1 more
Very well!
Description of Work: We've had some issues with visible creosote buildup in the pipe from our wood stove so I wanted to ensure that was removed and there were no other issues. The crew was very helpful and explained to us how to help decrease buildup. It turns out we caught this early and there wasn't much up the chimney itself. They arrived on time and worked in some poor weather conditions. This is the third or fourth time we've used them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

Gary S.
12/2016
4.0
chimney repair
  + -1 more
unknown

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Judy E.
04/2016
3.0
chimney sweep
  + -1 more
unknown
Description of Work: I called them twice and they returned my calls. They were not sure they could do the work I required but did offer to come look at the job for $55.00. They mostly do chimney sweeping and they are not in business to change out chimney flues.
Rating CategoryRating out of 5

Tara B.
02/2016
5.0
chimney repair
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$150

Joseph R.
11/2015
5.0
chimney sweep
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$150

David C.
04/2015
5.0
chimney caps, chimney repair, chimney sweep, gutter cleaning
  + 2 more
unknown
Description of Work: Cleaned chimney and gutters and fixed the chimney crown on a later visit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from CHIMNEY SWEEP WEST
Thank you

Harvey K.
04/2015
5.0
chimney repair, chimney sweep
  + 0 more
unknown
Description of Work: They fixed chimney so that it would close.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

jess H.
03/2015
4.0
chimney caps, chimney repair, chimney sweep
  + 1 more
Very efficient and timely
Description of Work: repair firebox, install new cap, clean and seal chimney, new cap seal.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Chris S.
01/2015
5.0
chimney repair, chimney sweep
  + 0 more
unknown
Description of Work: Chimney sweep and installation. Highly recommend.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sherry S.
12/2014
5.0
air duct cleaning, chimney sweep, masonry
  + 1 more
unknown
Description of Work: The replaced the parts on top of my chimney (old rusted, leaky). It was a long time between agreement and work due to weather -- no fault of the team.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

ANN S.
12/2006
5.0
gutter cleaning
  + -1 more
I got a quick appointment. The estimate was for $135-$275 which was too high but I said ok. The guy who did the work said he got the office to come down. Two guys worked for over an hour and waited for me to get home. One said he would come back and check the chimney but I haven't seen him yet (two weeks later). They gave me the recommendation for fireplace work I asked for. They did throw leaves from the flat roof carport onto my lawn which was a pain. But the main roof is clean and tidy.
Description of Work: Clean gutters, replace screening, unclog drain, make sure gutters drain.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$115

MITCH H.
11/2006
3.0
chimney sweep
  + -1 more
Two servicemen arrived at 3:45 PM (45 minutes late). They had not called to let me know they were running late. They explained the procedure in detail. I mentioned the two chimneys and they told me the quote was for only one chimney. I called the office to reconfirm the quote and they said the quote was for one chimney and I had misunderstood. The servicemen went ahead with the cleaning of the downstairs chimney (I had taken the afternoon off for this service) and they said they would advise on the upstairs chimney, but they never did. They spent about an hour cleaning the chimney. They were careful not to make a mess and made a minor repair to the flue. The service tech left an estimate for Crown Seal and Water Seal and explained the benefits of the services. Overall I was satisfied with the service but probably will look for another company that may not charge the extra mileage fee. For Chimney Sweeps W, I felt the price was high and I didn't get what I thought I was quoted.
Description of Work: Called one week in advance to have two chimneys cleaned in a two story house. Was quoted $133.50 (Mileage charge to Oak Ridge from Knoxville) scheduled for a Friday at 3:00 PM.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
3.0
punctuality
2.0

$133.5

DONNA M.
10/2006
5.0
chimney sweep
  + -1 more
unknown
Description of Work: CLEANED AND INSPECTED CHIMNEY. GAVE A DETAILED ESTIMATE OF OTHER WORK THAT WAS NEEDED. WAS HONEST ABOUT THE WORK NEEDED /NOT PUSHY.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$98.5

DAWN C.
09/2006
5.0
chimney sweep, gutter cleaning
  + 0 more
They showed up on time and did not leave a mess. The price was a little more than the original quote. We have a two story house and the quote I received was for one level. Make sure you tell them what size your house is and how many floors you have. Overall I'm happy with the job they did.
Description of Work: We had the gutters and chimney cleaned.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$319

CHARLOTTE S.
09/2006
4.0
chimney sweep
  + -1 more
The Servicemen were prompt and courteous. After inspecting and cleaning, they reviewed what they found with our chimney, offered suggestions for repairs, left brochures in reference to repairs needed. The office followed up with a customer care call as well. Never having a chimney inspected before, the process seemed quick to me but maybe it is a fast process.
Description of Work: Regular cleaning and inspection of chimney.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$98.5

09/2006
5.0
chimney sweep
  + -1 more
They came out to clean the chimney as scheduled and they did a great job. I thought he tried extra hard because of our light covered furniture. They were prompt and we didn t have a mess to clean up after them.
Description of Work: They cleaned out my chimney for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

09/2006
4.0
chimney sweep
  + -1 more
He did an ok job, but he was supposes to seal the cracks in the bricks on the chimney and he didn't do it, so we had too. He was on time and cleaned up pretty well. He was a nice guy, but he just got in too big of a hurry. We liked him though and we believe he got the chimney clean.
Description of Work: The chimney sweeper cleaned out our chimney by using a big vacuum and sucking up the soot and debris from the fireplace, and he climbed up on the roof and cleaned the top of the chimney. He used a cleaner to loosen up the soot on the firewalls and scraped it off. He bagged everything up and took it away.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$100

09/2006
5.0
chimney sweep
  + -1 more
They made sure their filtering system was cleaned out, so they wouldn't get dust particles in the house. They were very respectful and dedicated to their work. They cleaned up really well when they were finished with our chimney.
Description of Work: They cleaned our chimney for us. They took extra measures to contain the dust.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

EMILY W.
09/2006
5.0
chimney sweep
  + -1 more
They sent out a guy that did an exceptional job. They really worked hard on keeping dust particles out of the house and off of the furniture. The chimney was really dirty, and they kept changing the filter.
Description of Work: They cleaned the chimney and recommended a couple of repairs that I needed done to it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

08/2006
5.0
chimney sweep
  + -1 more
Chimney Sweep West did a really outstanding job cleaning my chimney. I had never heard of a chimney sweep before until my friend told me about it. They guy showed up and he had a lot of experience in this line of work.
Description of Work: They cleaned and inspected the chimney.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

08/2006
5.0
chimney sweep, gutter cleaning
  + 0 more
Chimney Sweep showed up on time to the appointment that we set. They were respectful in my home and complied with our wishes. They didn't let any dust or particles get on our furniture or floor.
Description of Work: They cleaned the chimney and the gutters on my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

06/2006
5.0
chimney sweep
  + -1 more
I felt like Chimney Sweeps were very honest and professional. If there was something wrong they would tell me. This company doesnt try to sell you anything. I am very happy with Chimney Sweeps.
Description of Work: Chimney Sweeps cleaned my chimney and the damper.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100
    • 1
    • 2(current)

Contact information

8306 GLEN ROTHES BLVD, Knoxville, TN 37909

www.chimneysweepswestknoxvilletn.com

Service hours

Monday:
8:30 AM - 5:00 PM
Tuesday:
8:30 AM - 5:00 PM
Wednesday:
8:30 AM - 5:00 PM
Thursday:
8:30 AM - 5:00 PM
Friday:
8:30 AM - 5:00 PM
Saturday:
8:30 AM - 12:00 PM

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Chimney Sweep,
Chimney Repair,
Gutter Cleaning,
Chimney Caps,
Air Duct Cleaning,
Masonry,
Gutters,
Interior Painting,
Exterior Painting,
Pressure Washing,
Deck Maintenance,
Concrete Driveways

FAQ

CHIMNEY SWEEP WEST is currently rated 4.6 overall out of 5.

Monday: 8:30 AM - 5:00 PM

Tuesday: 8:30 AM - 5:00 PM

Wednesday: 8:30 AM - 5:00 PM

Thursday: 8:30 AM - 5:00 PM

Friday: 8:30 AM - 5:00 PM

Saturday: 8:30 AM - 12:00 PM

CHIMNEY SWEEP WEST accepts the following forms of payment: Check
No, CHIMNEY SWEEP WEST does not offer free project estimates.
No, CHIMNEY SWEEP WEST does not offer eco-friendly accreditations.
No, CHIMNEY SWEEP WEST does not offer a senior discount.
No, CHIMNEY SWEEP WEST does not offer emergency services.
No, CHIMNEY SWEEP WEST does not offer warranties.
CHIMNEY SWEEP WEST offers the following services: CHIMNEY CLEANING & REPAIRS. GUTTER CLEANING & REPAIRS. DRYER VENT CLEANING. INTERIOR & EXTERIOR PAINTING. DECK WORK. PRESSURE WASHING, DRIVEWAYS SEALED.
ASK FOR DETAILS

Contact information

8306 GLEN ROTHES BLVD, Knoxville, TN 37909

www.chimneysweepswestknoxvilletn.com

Service hours

Monday:
8:30 AM - 5:00 PM
Tuesday:
8:30 AM - 5:00 PM
Wednesday:
8:30 AM - 5:00 PM
Thursday:
8:30 AM - 5:00 PM
Friday:
8:30 AM - 5:00 PM
Saturday:
8:30 AM - 12:00 PM