Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

Cantrell's Heat & Air LLC

Heating and Air Conditioning, Air Duct Cleaning, Water Heaters

About us

A family owned and operated business since 1991, we have served all of East Tennessee with quality products, installations and repair services.

Business highlights

33 years of trusted experience
Emergency Services Offered

Services we offer

air conditioning repairs, hvac services, heating repair, HVAC Contractor, Air Conditioning Contractor Water Heater repair and installation

Amenities

Senior Discount

15%

Emergency Services
Yes


Accepted payment methods

Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.758 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
9%
3
0%
2
0%
1
5%


Rating CategoryRating out of 5
quality
4.7
value
4.5
professionalism
4.7
responsiveness
4.7
punctuality
4.7
Showing 51-58 of 58 reviews

Vernon F.
06/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They installed a new package American Standard unit. Randy and his installers are very professional, easy to deal with and friendly. Randy is man of his word and his installers, Sam & Jonas were prompt and did a top notch installation! They took away old unit and cleaned up behind them selves. I couldn't ask for better! Thank you Cantrells!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,500

BARBARA C.
04/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: spring ac/heating tune-up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Tom H.
02/2015
5.0
heating & air conditioning/hvac
  + -1 more
Great.
Description of Work: I didn't end up buying from Mr. Cantrell this time, my particular financial and living situation (going to sell this house soon) it didn't make financial sense, but not by a wide margin. His prices were very reasonable and competitive, and had I not planned on leaving this house in the near future I probably would've bought a better piece of equipment from him. However, I had to write a review about the man's honesty. He helped me think through my situation and decide on a competing bid that he thought was best suited to my situation. I'm sorry, but that just doesn't happen too much. He didn't ask me to write a review on here, but I wanted to do so because I was so impressed with his honesty and professionalism. When alot of folks who are trying to sell you something figure out that they are not going to be able to do so, they dump you as soon as possible. Not so here, he was very helpful and I am very grateful.

Rating CategoryRating out of 5
professionalism
5.0

Yes, I recommend this pro

marie N.
02/2015
5.0
heating & air conditioning/hvac
  + -1 more
knew
Description of Work: I called as my electric heat pump was working and blowing air but kinda cold to warm air. Jeff looked at heat pump and was 1 pound low on R-22. He also checked the inside furnace to make sure it was working properly. I was told on phone labor is $98 per hour. I hired someone in Nov, 2014 and they cleaned the inside and outside coils and was told it needs to be above 50 degrees to see if I need feon. As I have an electric heap pump I was told there is a valve and you can check in the winter. I would rather paid and get a seasoned professional than someone who is inexperience and new to the field.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$178

Chris H.
12/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Replaced a fan.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

jamie B.
10/2014
5.0
heating & air conditioning/hvac, air duct cleaning
  + 0 more
unknown
Description of Work: They installed heat and air conditioning with all the duct work. They were very professional, clean and timely. A wonderful company to work with.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,500

David P.
03/2014
5.0
heating & air conditioning/hvac
  + -1 more
I would recommend them to others.
Description of Work: Cantrells, where really good at what they do. Randy always responded to my calls in a timely manner. Only drawback, he was unable to be here during the work in order to over see. However, the problems I had were minor such as trash left in the yard & some caulking that need to be done inside the garage as soon as iI called him, he came out & took care of it right away. Im embarrassed to say I don't remember what the cost was. However, we had a complete new heating & air unit put in. (The one, our builders put in was not the correct size for our square footage) we needed a spilt unit, 1 for up & 1 for down stairs. It is amazing at the difference in the feel of our house. I believe over time it will eventually pay for itself, due to the fact our old one would have to run constantly & still didn't provide a good temperature. Now we have a control over up & down temp. We had gotten 3 estimates & his along with warranty was far better than others.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Milton A.
07/2012
5.0
heating & air conditioning/hvac
  + -1 more
Description of Work: Called Cantrell to perform a routine Spring maintenance. Other than a mix up on the time, we were very impressed with them. They adjusted the cost for the later arrival. We would definitely use them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$35
    • 1
    • 2
    • 3(current)

Contact information

5715 Old Tazewell Pike # B, Knoxville, TN 37918

http://cantrellsheatandair.com/

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
No
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Air Duct Cleaning,
Water Heaters

FAQ

Cantrell's Heat & Air LLC is currently rated 4.7 overall out of 5.
Cantrell's Heat & Air LLC accepts the following forms of payment: Check,Discover,Financing Available,MasterCard,Visa
No, Cantrell's Heat & Air LLC does not offer free project estimates.
Yes, Cantrell's Heat & Air LLC offers eco-friendly accreditations.
Yes, Cantrell's Heat & Air LLC offers a 15% senior discount.
Yes, Cantrell's Heat & Air LLC offers emergency services.
No, Cantrell's Heat & Air LLC does not offer warranties.
Cantrell's Heat & Air LLC offers the following services: air conditioning repairs, hvac services, heating repair, HVAC Contractor, Air Conditioning Contractor Water Heater repair and installation

Contact information

5715 Old Tazewell Pike # B, Knoxville, TN 37918

http://cantrellsheatandair.com/