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Leinbach Services Inc

Heating and Air Conditioning, Plumbing, Electrical,

About us

We make homeownership easier by offering heating and air conditioning, electrical, handyman, plumbing including tankless water heater service, gas lines, gas fireplace installs, and home automation services. Serving in Kingsport, Johnson City, and Bristol, TN. We also offer peace of mind to property managers by offering commercial contractor building services. Call anytime for emergency, 24 hour service. Our technicians are trained, licensed, and insured. We also offer affordable payment options and accept credit cards.

Business highlights

30 years of trusted experience
Emergency Services Offered

Services we offer

Heating and air conditioning, electrical, plumbing, handyman, gas work, home automation,. tank-less water heater install and repair, gas fireplace install and repair

Services we don't offer

New construction

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.787 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
85%
4
5%
3
2%
2
1%
1
7%


Rating CategoryRating out of 5
quality
4.7
value
4.2
professionalism
4.7
responsiveness
4.7
punctuality
4.8
Showing 26-87 of 87 reviews

Mike B.
01/2019
1.0
gas logs
  + -1 more
No one contacted us.
Description of Work: Gas log conversion to remote
Rating CategoryRating out of 5

Response from Leinbach Services Inc
[Member Name Removed] so sorry we missed your call. We work very hard to take care of each customer.

JESSIE B.
12/2016
1.0
gas logs
  + -1 more
They were assembled wrong and fitting were not tight and we had a leak for a winter and did not know it. There was an odor but their comment was they were new logs.
Description of Work: We had gas logs put in.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
2.0
responsiveness
3.0
punctuality
2.0

$297.5

Response from Leinbach Services Inc
Mr. [Member Name Removed], we're sorry for your problems with your fireplace installation. Our craftsman gas fireplace installer has more than a decade of experience, so he was concerned to hear your complaint. As were we since leaking gas is a serious situation. After we received your phone call, we reviewed our installation procedures to see what could do to avoid something like this in the future. Sealing all possible sources for a gas leak is a number one priority. A gas leak is extremely dangerous, but a smell coming from a new fireplace is different than gas. Our expert installer can easily tell the difference between the smell of a new fireplace burning and a gas leak. Often, it smells like rotten eggs when there's a gas leak because the gas company purposefully makes the gas smell in order to warn homeowners. Anytime you think there's a gas leak, shut off the gas and immediately call the installer. We offer all of our customers both a 100% satisfaction money back guarantee as well as a lifetime workmanship guarantee. We make these promises to our customers for the rare instances we need to right an issue. If we do have to come back out, we do so at no charge to the customer.

John H.
11/2016
5.0
electrician, handyman service, heating & air conditioning/hvac, plumbing
  + 2 more
Leinbach technicians have always been very prompt, honest and professional. With all the different things they've done, I've never had to ask them to redo something. They are always on time and and the prices fair. Their billing / invoice system is great. I get quotes through email and when a technician finishes a job, they have a tablet that allows me to sign for the work and immediately get an email describing the work. I think the only complaint I have is that I can't always get same day or next day service. If it's an emergency, they can usually make something happen but for general work, I have to wait a few days. That's fine though since I know they'll do a good job.
Description of Work: I've used Leinbach for several years especially for AC repair and plumbing at my old and new home. They've also done some minor electrical repair. They've installed toilets, repaired and replaced older pipes, ran new water lines and maintained and repaired my AC unit. I'm also a member of the comfort club where they came out and maintain my AC units twice per year.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Leinbach Services Inc
What a great review! Thanks so much. We appreciate you and your kind words. Please call us and we'll try to work you in as soon as possible.

Greg K.
10/2016
5.0
contractors
  + -1 more
The switches work well, it was more expensive than I thought it was going to be but the wiring system was old and a mess. Finally just told them to stop where they were because the last light circuit was too messed up to fix in a reasonable time.
Description of Work: I had a low voltage lighting system and the unit was failing. I had Leinbach Services come in and remove existing system, 5 relay system, and install a 3 rocker switch to combine 4 of the 5 circuits.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$715

Response from Leinbach Services Inc
Thank you for leaving a review about your experience with us. We appreciate you taking the time to do so.

Patricia S.
09/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: All of my questions were answered and multiple problems were fixed. Very happy with the service I received.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Leinbach Services Inc
Yay! So glad you enjoyed your experience with us. Call us back anytime you need help with something around the house.

Alison M.
09/2016
5.0
heating & air conditioning/hvac
  + -1 more
Fantastic Great I have also had them do plumbing work for me and handyman work. Jim Leinbach is an upright man and he hires competent people to serve on his team.
Description of Work: New AC unit

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Leinbach Services Inc
You're so right! Company president, Jim Leinbach, values his customers and employees. Thanks for sharing your experience.

Carole V.
08/2016
5.0
heating & air conditioning/hvac
  + -1 more
Allan C. Lane was excellent. Knowledgable and professional and courteous. Well done job, would recommend this company to everyone.
Description of Work: Replaced heatpump,furnace,ducts,etc.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,000

Response from Leinbach Services Inc
Great to hear! Thanks so much for your kind words. We hope to hear from you again when you have any homeowner opportunities for us.

Brian H.
08/2016
5.0
heating & air conditioning/hvac
  + -1 more
I have used Leinbach for several years for a variety of services and they never fail to deliver. Leinbach offered me several options that would fit my needs and even helped me with financing. I was able to get a price that fit well under my budget. The new unit was installed the same day and my renters couldn't be happier. Once I gave the go-ahead, Leinbach took care of everything. Leinbach has earned my trust when it comes to repairs and I always feel they have my best interest at heart.
Description of Work: Leinbach installed a new HVAC unit at my rental unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,307

Response from Leinbach Services Inc
We're so glad you trust us with your home and your wallet. We have high standards for our technicians, exceptional customer service, and we believe this is what sets us apart. Thanks for sharing your experience with others so they'll know they can trust us as well.

Brigitta A.
08/2016
5.0
heating & air conditioning/hvac
  + -1 more
The technicion arrived on time, replaced the part and checked to make certain that the unit was working properly.
Description of Work: replaced air conditioner capacitor

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$166

Response from Leinbach Services Inc
Thanks for sharing your experience. We appreciate you and your kind words!

CRAIG S.
12/2015
1.0
heating & air conditioning/hvac
  + -1 more
I wouldn’t recommend them to anybody. They came out to give me an estimate and they never contacted to me again. They never got me the quote. They just took my money and left. I will never call them or use them again.
Description of Work: .

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
3.0

$79

Kevin W.
01/2015
4.0
heating & air conditioning/hvac
  + -1 more
The Leinbach services employees were very professional and punctual. They arrived and gave me an estimate of 700-800 dollars after looking at the work required. On the day of service, they arrived punctually and got most of the work done. Some return trips were required to sand and finish the plaster. The quality of the work done was very high and would recommend them for this type of work on a quality basis. My only concern was the work was completed at nearly twice the cost given in the estimate. I decided I would paint the plastered areas myself as I could not afford to be even more over the estimate. My recommendation for improvement would be to provide a more realistic estimate to help customer better budget for the work. Other than this, the work was done well without any issues.
Description of Work: Build wood frame, drywall, and plaster around customer HVAC return ductwork, and install customer supplied 14x25 return. Also replace 14x14 return in basement with customer supplied 14x25 return and plaster as well.

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,400

Response from Leinbach Services Inc
We would like to apologize for any confusion or miscommunication that may have occurred from the time of the estimate to when the project was completed. In going back over our records for this project that was completed at the end of October 2013, we were unable to retrieve all the necessary information to review how the discrepancy of the cost came about. Since then, we have implemented an improved documentation system as well as better communications and accuracy monitored by our in-office estimator who oversees estimates performed by our technicians. At Leinbach Services Inc., we highly encourage our customers to notify us immediately if there are any issues or concerns that they may have so that we can address them in a timely manner and get the matter resolved. Customer satisfaction is our top priority and we greatly value the feedback of our customers as we continuously strive to have exceptional customer service.

Donna S.
10/2014
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
We highly recommend using this company. The employees are knowledgeable and very professional. They are very responsive and were able to quickly answer quickly to all questions. They have performed follow up activities to make sure we are satisfied.
Description of Work: We had a new 2.5 ton Bryant heat pump installed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,500

Brian A.
07/2014
4.0
doors
  + -1 more
The service was very professional and friendly. They went and picked up the door after looking at the job. Unfortunately because they picked up the door from Lowes they placed a mark up on it. My fault, I should have just got pricing on labor instead of materials too. The job was well done although the exterior did have gaps (from the original building) they I wished would have been addressed. It rained later it the day so the internal wood frame of the door was soaked. After it dries I will have to fix the gaps before we have the outside door frame covered. I was well pleased with the work and the staff. The services is quite pricey. I would use again but will get quotes instead of issuing the job next time.
Description of Work: New exterior door replaced due to age.

Rating CategoryRating out of 5
quality
4.0
value
1.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Tammy F.
07/2014
5.0
heating & air conditioning/hvac
  + -1 more
Very well. Show up on time. Did the work quickly. Very polite.
Description of Work: Added Cooling

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

David B.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
I've used Leinbach for years. They are professionals and are very easy to work with. Their service is reasonable and they do a great job communicating with the homeowner. The best. Thanks!
Description of Work: Preparing HVAC unit for summer months and maintenance service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Brian H.
02/2014
5.0
plumbing
  + -1 more
The experience was great. I can contact them, and they get to my request right away. I love their work.
Description of Work: We used Leinbach Services Inc. I last used them in January to fix broken water main valves.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Lee M.
10/2013
3.0
handyman service
  + -1 more
For some reason they brought out a man lift to do the procedure rather than use a ladder, like the man who installed the dryer vent. It was a complicated process but the job did get done. They were expensive. They were over the estimate.
Description of Work: They replaced a few dryer vent hoods on the outside of the house as well as a few various other things.

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$700

Response from Leinbach Services Inc
At Leinbach Services, our top priority is delivering quality customer service. Although we don’t promise to be the lowest price in town, we guarantee that we will get the job done and get it done right without cutting any corners to do so. In the event that something comes up causing the scope of work to go over the estimated cost, we keep the customer informed and wait for approval to move forward. We apologize for the customer being dissatisfied with the price due to the overall project entailing more work than in the original estimate. We constantly strive to give quality customer service and welcome the opportunity to exceed customer expectations.

Charles G.
10/2013
5.0
electrician
  + -1 more
Called the company in the morning. They are located about 45 minutes away. They dispatched someone and they were there within 2 hours. The only information I could provide was that the well pump was no longer activating and that I had replaced the circuit breaker and that had not resolved the issue. The technician rechecked the circuit breaker, the electrical connections at the pump head, and the electrical connections around the pressure gauge and pressure switch. He determined it was the pressure switch. He checked, but did not have one with him. He went back to Johnson City (45 minutes each way), got the correct part, and returned the same day and finished the repair. He tested the repair in multiple ways verifying the switch and the pump were functioning correctly. The electrician explained what he was doing at each step of the process and made sure I completely understood what was going on.
Description of Work: Fixed an electrical problem with a well pump.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Barbara L.
07/2013
4.0
heating & air conditioning/hvac
  + -1 more
THEY ARRIVED WHEN I WAS TOLD THEY WOULD AND WERE VERY NICE AND NEATLY DRESSED.THE TECH WAS A YOUNG MAN THAT WAS MY DAUGHTER'S FRIEND FROM MANY YEARS AGO. HE WAS VERY PROFESSIONAL AND FIXED MY A/C TIMELY. I WAS IMPRESSED AND HAPPY TO HAVE MY A/C RUNNING AS I HAD JUST GOTTEN HOME FROM A HOSPITAL STAY THE DAY BEFORE . THANK YOU AND " AL" IS AN ASSET TO YOUR BUSINESS. BARBARA LAWSON
Description of Work: REPLACED A SMALL PART IN THE A/C UNIT

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Response from Leinbach Services Inc
Thank you for taking you time to give us a review. Thank you for your nice comments about Al. We are so blessed to have Al as an employee. Thank you for allowing to work for you! Thank you Jim Leinbach President Leinbach Services Inc.

Martha S.
06/2013
5.0
handyman service
  + -1 more
The people who installed the system were very professional. It only took 1 day to complete. Mike and Zach came at the appropriate time and did what they were suppose to. When the work was finished they took me under the house to show me what they did and cleaned up when they were done. You couldn't tell anyone had been there. The salesman Jeff Smith was very friendly and informative. I chose a Bryant 16 seer system. It was suppose to be a 2 1/2 ton system for my house but they don't make them in the version I wanted so I got a 3 ton for the 2 ton price. I didn't have any problems and they have even phoned to say that my thermostat has a upgrade and they will be coming to update the software.
Description of Work: I had to have a new Heat Pump system installed at my house. They even had to do some duct work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

Martha S.
06/2013
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
Mike and his assistant Zach came and installed my new heat pump system. They were very profession and completed the work in one day. They took out all the old crap that they builder installed (the builder is an idiot!) and replaced it and even leveled out the area where the old unit was. Would up getting a 3 ton unit for the price of a 2 1/2 unit.
Description of Work: The installed my new heat pump system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

Response from Leinbach Services Inc
Thank you [member name removed]! You are so nice to take your time to speak so well of Mike and Zach! We are so blessed to be able to work with Mike and Zach. Thank you for allowing to work for you! Thank you JimLeinbach President Leinbach Services Inc.

Brenda B.
03/2013
5.0
heating & air conditioning/hvac
  + -1 more
We have hired Leinbach Services to perform an annual inspection and tuneup of our gas furnace in the winter and A/C units in the summer. The office staff and technicians are consistently professional, prompt, and competent. This November, a piece of the furnace broke and our heat stopped working a few weeks after the inspection. The technician came to the house the same day and diagnosed the problem. The part had to be ordered, and since I was planning to go out of town the next day, they arranged to have it rush-ordered immediately. The technician also tipped me off to a Facebook coupon and saved me $50 on the work!
Description of Work: Annual inspection and tune-up of gas furnace and A/C unit; replacing a broken part on our gas furnace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Response from Leinbach Services Inc
Thank You! You are so kind! Jim Leinbach President Leinbach Services Inc.

Brian H.
07/2012
5.0
electrician
  + -1 more
They did a good job and I would rate them highly. They are doing some work for me now.
Description of Work: I used Leinbach Services for electrical. I used them on the other half of my duplex for the a/c unit and up in the attic they would have to do some work with that.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Alberto C.
04/2012
5.0
electrician, handyman service, heating & air conditioning/hvac, plumbing
  + 2 more
I have used this company several times for heating,electrical, plumping, and handyman services. The last time we used them they provided plumbing services for us. They cut an access panel and replaced a roman tub faucet we could not replace ourselves. We purchased the faucet ourself. They also repaired a broken door that had been wind damaged. He repaired the door jam and reattached the storm door to it and painted it to match. They are very responsive and punctual. If they are running late they will call you. They also have a comfort program we are considering joining. You pay a fee for the year that covers HVAC maintenance and priority emergency appointment scheduling for the year.
Description of Work: I used Leinbach Services for handyman services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Tracy W.
03/2012
5.0
doors, drain cleaning, drywall, electrician, handyman service, heating & air conditioning/hvac, plumbing
  + 5 more
I have used them before in the past. I have been really impressed with them. We have been able to look at some electrical work and they did an electrical section for me. They heard me talk about how we needed to get somebody to check something on the roof and not even thinking that they would do that, he offered to take care of it for us and he did. I have a really old heating and air conditioning system that I bought in a foreclosure and they had not really been maintaining it. I didn't want to replace them yet, Leinbach Services did the maintenance on them, and they have kept them alive for me. Their pricing is pretty reasonable. The quality has been great.
Description of Work: I used Leinbach Services Inc. to take care of some pluming issues that I had, and I had some problems with my oak door. They got it put in for me and fixed the plumbing. I have a really old heating and air conditioning system in a foreclosure that I bought and they had not really been maintaining it. I didn’t want to replace them yet, Leinbach Services did the maintenance on them, and they have kept them alive for me. They do pretty much everything. I don’t think they do air duct, but they do drywall repairs and such kind of things, and they have done that for me as well in the past.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Contact information

PO Box 6389, Kingsport, TN 37663

http://www.leinbachservices.com

Service hours

Sunday:
Closed
Monday:
Closed
Tuesday:
Closed
Wednesday:
Closed
Thursday:
Closed
Friday:
Closed
Saturday:
Closed

Licensing

Bonded

Insured

Licensed*

Trade License Number
67354
Trade License Locale
TN
Trade License Authority
Tennessee Department of Commerce and Insurance Board
Trade License Expiration
11/30/2021

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
No
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Plumbing,
Electrical,
Gas Logs,
Handyman Services,
Water Heaters,
Air Duct Cleaning,
Drywall,
Doors,
Unfinished Carpentry,
Lighting

FAQ

Leinbach Services Inc is currently rated 4.7 overall out of 5.

Sunday: Closed

Monday: Closed

Tuesday: Closed

Wednesday: Closed

Thursday: Closed

Friday: Closed

Saturday: Closed

Leinbach Services Inc accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa
Yes, Leinbach Services Inc offers free project estimates.
Yes, Leinbach Services Inc offers eco-friendly accreditations.
Yes, Leinbach Services Inc offers a 10% senior discount.
Yes, Leinbach Services Inc offers emergency services.
Yes, Leinbach Services Inc offers warranties.
Leinbach Services Inc offers the following services: Heating and air conditioning, electrical, plumbing, handyman, gas work, home automation,. tank-less water heater install and repair, gas fireplace install and repair
New construction

Contact information

PO Box 6389, Kingsport, TN 37663

http://www.leinbachservices.com

Service hours

Sunday:
Closed
Monday:
Closed
Tuesday:
Closed
Wednesday:
Closed
Thursday:
Closed
Friday:
Closed
Saturday:
Closed