Roto-Rooter Plumbing & Drain Service

sewer cleaning company, water softener installer, water heater installer,

About us

Roto-Rooter plumbers in Johnson City, Bristol and Kingsport provide plumbing maintenance, repairs and installations as well as clogged drain cleaning. Roto-Rooter's Tri-Cities plumbers offer residential and commercial plumbing services that customers depend on for all their local plumbing needs. Trusted and recommended since 1935, Roto-Rooter is the premier provider of plumbing and drain cleaning services in Johnson City, Bristol and Kingsport. Homeowners and businesses depend on Roto-Rooter 24 hours a day, 7 days a week. Our specialty is emergency services. Your call will be answered by a trained customer service representative who will handle your request quickly and schedule service at your convenience.

Business highlights

9 years of trusted experience
Emergency Services Offered

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.753 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
15%
3
2%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.4
responsiveness
4.9
Showing 26-50 of 53 reviews

Lynn R.
12/2018
5.0
Everyone at the company was friendly. The service reps were punctual, professional, knowlegable and neat. The service costs were very competitive and I would definately use and recommend Roto Rooter to all my friends and family. Special Thanks to David and Chris.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Tomika R.
11/2018
5.0
The gentlemen that did the work were professional, addressed the immediate need, and provided helpful advice on how to proceed with future repairs. I will use them again for sure.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Cynthia S.
11/2018
5.0
Very prompt and efficient service. We had to have a garbage disposal replaced. The techs were excellent and very helpful. Will definitely call them again for any plumbing problems.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Nila D.
09/2018
5.0
They were Very professional and delivered on their promise. They worked very hard in the heat of the day. They were very thorough as well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Virginia D.
08/2018
5.0
I would hire them again if I need any plumbing. The plumber was top notch and explained things to me. I was thrilled. A++++

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Cheryl C.
07/2018
5.0
A little on the higher side as far as cost. However, I feel like you get what you pay for. So, I would still go with Roto-Rooter Plumbers for my next job too.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

james w.
06/2018
5.0
David was very prompt in responding to our SOS for a clogged main sewer drain line. He was very professional and knowledgeable. He had the problem resolved within an hour. We would highly recommend this company.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Norma L.
05/2018
4.5
Punctual. Took care of an urgent problem - a leaking pipe under the house. He arrived as quickly as I could expect anyone to arrive. Excellent interpersonal skills.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Mike R.
05/2018
4.0
Great service.., a bit overpriced!

Rating CategoryRating out of 5
quality
5.0
value
3.0
responsiveness
4.5

Yes, I recommend this pro

D C.
05/2018
3.5
I'm satisfied the problem was fixed however, two issues arose. The tech burned our baseboard molding trying to sweat a fitting onto the copper pipe. The service van was not equipped with the correct part - a cold water supply valve for the toilet. Rather a fundamental part - I was surprised.

Rating CategoryRating out of 5
quality
3.5
value
3.5
responsiveness
4.0

Yes, I recommend this pro

Joe C.
04/2018
4.0
The technician did a great job. However, he was not told that I wanted an outside freeze-proof faucet so I had to settle for a standard one.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
4.0

Yes, I recommend this pro

Lula J.
03/2018
5.0
They right out the same day, very prompt. They were professional and he knew what he was doing, I have no complaints.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$250

Vicki H.
03/2018
4.5
professional work and workers. I cannot ask for better.

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
4.5

Yes, I recommend this pro

Alvin S.
02/2018
4.0
They did a great job clearing out the clog and resealing the toilet. Kind of expensive.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

PHIL C.
01/2018
5.0
Prompt, polite, professional!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

James S.
11/2017
3.5
He showed up as scheduled, however $150.00 just for showing up is way more than excessive.

Rating CategoryRating out of 5
quality
4.0
value
1.5
responsiveness
5.0

Yes, I recommend this pro

Scott C.
11/2017
4.5
On time and vary friendly

Rating CategoryRating out of 5
quality
5.0
value
3.5
responsiveness
4.0

Yes, I recommend this pro

Lou M.
11/2017
4.0
Good work. But I am still waiting for a copy of the invoice.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Charlie I.
10/2017
5.0
Bryan arrived on time and, figured out what was needed to be done, and got right to work. He did a great job. I am very pleased.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
    • 1
    • 2(current)
    • 3

Contact information

3B Charter Ct, Johnson City, TN 37604

https://www.rotorooter.com/johnsoncitytn/

Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day

Licensing

Insured

Licensed*

Trade License Number
4126
Trade License Locale
SC
Trade License Expiration
10/31/2026
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

sewer cleaning company,
water softener installer,
water heater installer,
drain cleaning company,
plumber

FAQ

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Sunday: Open All Day

Roto-Rooter Plumbing & Drain Service accepts the following forms of payment: CreditCard
Yes, Roto-Rooter Plumbing & Drain Service offers free project estimates.
No, Roto-Rooter Plumbing & Drain Service does not offer eco-friendly accreditations.
No, Roto-Rooter Plumbing & Drain Service does not offer a senior discount.
Yes, Roto-Rooter Plumbing & Drain Service offers emergency services.
Yes, Roto-Rooter Plumbing & Drain Service offers warranties.

Contact information

3B Charter Ct, Johnson City, TN 37604

https://www.rotorooter.com/johnsoncitytn/

Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day