Roto-Rooter Plumbing & Drain Service

sewer cleaning company, water softener installer, water heater installer,

About us

Roto-Rooter plumbers in Johnson City, Bristol and Kingsport provide plumbing maintenance, repairs and installations as well as clogged drain cleaning. Roto-Rooter's Tri-Cities plumbers offer residential and commercial plumbing services that customers depend on for all their local plumbing needs. Trusted and recommended since 1935, Roto-Rooter is the premier provider of plumbing and drain cleaning services in Johnson City, Bristol and Kingsport. Homeowners and businesses depend on Roto-Rooter 24 hours a day, 7 days a week. Our specialty is emergency services. Your call will be answered by a trained customer service representative who will handle your request quickly and schedule service at your convenience.

Business highlights

9 years of trusted experience
Emergency Services Offered

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.753 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
15%
3
2%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.4
responsiveness
4.9
Showing 1-25 of 53 reviews

Joe C.
06/2020
5.0
David arrived in less time than estimated, immediately identified the problem for the leak, and made the repair in less than an hour even though he had to work in the crawl space and master bathroom. He was very friendly, courteous, knowledgeable, and definitely an expert.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Drew S.
05/2020
5.0
JT did a great job. He diagnosed the source of the leak, had the parts he needed to repair the toilet on his truck and completed the job within an hour. He was very personable and efficient. He was also very prepared to maintain social distancingand minimize any possibility of contracting and our spreading the virus in our household.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Veronica P.
05/2020
5.0
The service was superb! Personnel came as scheduled and the job was done effectively and efficiently.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Gary F.
04/2020
4.0
The problem was located quickly and repaired promptly at a reasonable price.

Rating CategoryRating out of 5
quality
4.5
value
3.5
responsiveness
4.5

Yes, I recommend this pro

Daniel H.
03/2020
5.0
It was an emergency repair for piping underneath the crawl space for a pin hole leak that was seeping under vanity and seeping onto our wood floors. West located that leak along with another unexpected leak within a different side if the house!! Good Job! It was a bit pricey but it was a Sunday, an emergency and there was more plumbing repairs done than what was originally expected. But we are totally satisfied with the work completed. Considering some additional work by them as requested. Very reliable!!!

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Jan M.
03/2020
5.0
It was on a Sunday, of course, and more than willing to help.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Scott W.
02/2020
4.5
Josh was very friendly and answered all my questions. I will definitely call them again when I need a plumber.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Jerry W.
02/2020
5.0
The technician was friend, professional and knowledgeable. I would highly recommend them to family and friends.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

MARJORIE P.
02/2020
5.0
Thomas did a great job. He was professional and polite. He took care not to track dirt and mud into our house. We will ask for him by name next time we need work done.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Jane H.
11/2019
5.0
Bryan from Roto-Rooter was awesome. He was sympathetic to our emergency issue (on Thanksgiving weekend no less!), and took the time to explain what he would be doing to identify and resolve our issue. He was thorough, professional, very helpful. Super nice guy and the price was reasonable considering the holiday, etc. Very pleased with the entire service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Kevin M.
11/2019
5.0
Great Service

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Cynthia C.
11/2019
5.0
Great service from the initial phone call to the finished job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Rodney C.
10/2019
4.0
It was a great experience. I was out of town during the whole experience and they took care of the problem for me. I was very pleased

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro

Paul S.
10/2019
5.0
This is a professional and trustworthy Plumbing Company

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

John o.
09/2019
5.0
Ask for itemized services to be performed and their price,

Rating CategoryRating out of 5
quality
5.0
value
3.0
responsiveness
5.0

Yes, I recommend this pro

Janet B.
08/2019
5.0
Willie & JT were friendly and professional. They performed the work in an efficient manner, trying to minimize any inconvenience to me. I highly recommend them. The whole company is great to work with and the prices are reasonable.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Rob K.
08/2019
5.0
They were fantastic.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Debra S.
08/2019
5.0
We had an emergency here at the Apartments. Called Roto Rooter and they were here in a jiff.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Bill D.
06/2019
4.5
Work was excellent. The price is high.

Rating CategoryRating out of 5
quality
5.0
value
3.0
responsiveness
5.0

Yes, I recommend this pro

Sandy H.
05/2019
5.0
Roto-Rooter was extremely professional. The work was done quickly and they even sent emails indicating who would be coming to my door including a photo of the person. Would highly recommend them.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Alan P.
05/2019
5.0
Had water leak that presented in basement shop. I traced to upstairs bathroom and thought leak was coming from tub/shower supply. David quickly determined that the problem was actually a leaky toilet fill valve and corrected the problem quickly and to my satisfaction.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Alan P.
04/2019
5.0
Technician showed on time, was very professional, completed all work to my complete satisfaction.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Paul H.
03/2019
5.0
No comment

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Abraham H.
01/2019
3.0
I wish that they at least look through a camera to see what was clogging the drain. The team was nice, polite, and clean. But, the cost was a bit too much for just running the snake through the pipe, and not knowing the root cause of the problem. They need a camera!

Rating CategoryRating out of 5
quality
3.5
value
1.5
responsiveness
4.0

Yes, I recommend this pro

Johnny M.
01/2019
5.0
Great service, prompt & very thorough. Would use them again.

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
5.0

Yes, I recommend this pro
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Contact information

3B Charter Ct, Johnson City, TN 37604

https://www.rotorooter.com/johnsoncitytn/

Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day

Licensing

Insured

Licensed*

Trade License Number
4126
Trade License Locale
SC
Trade License Expiration
10/31/2026
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

sewer cleaning company,
water softener installer,
water heater installer,
drain cleaning company,
plumber

FAQ

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Sunday: Open All Day

Roto-Rooter Plumbing & Drain Service accepts the following forms of payment: CreditCard
Yes, Roto-Rooter Plumbing & Drain Service offers free project estimates.
No, Roto-Rooter Plumbing & Drain Service does not offer eco-friendly accreditations.
No, Roto-Rooter Plumbing & Drain Service does not offer a senior discount.
Yes, Roto-Rooter Plumbing & Drain Service offers emergency services.
Yes, Roto-Rooter Plumbing & Drain Service offers warranties.

Contact information

3B Charter Ct, Johnson City, TN 37604

https://www.rotorooter.com/johnsoncitytn/

Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day