Response from Sumner Roofing & Exteriors
It is my understanding that our sales representative gave you an estimate on 8/31/2012 for $10,494.18. At this time he was told that you wanted a price to know approximately how much your roof would cost. This was a estimated cost that we would have honored if the contract was signed within 15 days as stated on the contract. On 04/23/2013 our sale representative was contacted by you for another estimate. At this time we gave you another estimate of $14,988.67. The increase in the price was due to price changes within the industry and the amount of material that was originally figured on the first bid. We find that our prices are within the national average for this area. I can only assume that you were upset about the price difference when you posted the review on Angie's List since we have not performed any work for you. Based on our other reviews we perform our jobs to the best of our ability and pride ourselves on customer service. If their are any other issues that I am not aware of other then the price please contact me, Dale Payne/President 615-264-3233. Thank you