Sumner Roofing & Exteriors

It went very smoothly and easy. From the first meeting with Neal getting measurements and giving an estimate, to the owner, Dale coming out and personally measuring to insure accuracy, to the install, it was a pleasant and professional experience. I was happily surprised by the efficiency because that is so hard to find nowadays.

Workers were okay they left things pretty well cleaned up, they did a good job there.

Great company. Heard great things. However, the most expensive but not extremely out of ball park. We chose another based on better reviews and cost. Had we not found the other company we would have used this one.

They did an excellent job and their work was very thorough. They were punctual as well as professional. We were very happy with the work we had done, and will be calling them to do some additional work we would like to have done on gutters and windows.

They were great to work with. And they cleaned up the area after they were finished. Great Job!

installation went very well. all installers were on time, finished when they said they would and thoroughly cleaned up after themselves. All the workers were professional and very respectful of my home.

I am very pleased with the job the company did for me. Brad, the estimator was professional and very quick to respond to several questions I had before and during the process. I was extremely concerned that unexpected costs would arise, since I was on a tight budget. Brad was clear and concise in his estimates. I have 50 year old house and had no idea what they would find when they pulled the old gutters off. All went well with only one small section of fascia board needing repair. It was done perfectly. When there was a miscommunication with the installers about the burial of pipe on the downspouts, Brad sent a couple of other workers to see to it that it was done to my satisfaction I would definitely recommend them. I called them because they have been around a long time and they have a good reputation. This year I am considering using them for replacement windows and doors.

The work went terrific. They were completely professional. They were always on time. Their clean up was first class. There were no difficulties whatsoever. The job was completely perfectly. They were very helpful in guiding us through the process, especially when it came to our insurance claims. We were very satisfied with their work. A friend who was an Angie's List member recommended them, and we were so happy with our choice.

Our 9 year old home had defective shingles and we were reimbursed by our insurance Company, except for our deductible, to have the roof replaced. Sumner Roofing was recommended to us. We called and received an estimate and found that we would have to personally pay much less than we expected. They gave us a contract with a price and when the job was done, that was what was pa id. No surprises. Their crew was friendly and they cleaned up evey night before they left. All nail and shingles were removed. There was never and trash left in the yard at night. None of my bushes or flowers were harmed. They used GAF Timberline HD lifetime Dimensional shingles with 6 nails to achieve manufacturers 130 mph wind warranty. Weather watch ice and water shield in all valleys. #15lb felt paper used. Gaf pro-starter on all eaves and rakes. GAF Seal -a-Ridge cap shingles on all hips and ridges. GAF Cobra 3 snow country External Baffled Shingle over ridge vent. New static vents. Lead pipe boots on all plumbing pipes.New metal flashing. There is a 5 year written wormanship warranty. My new roof looks great. They asked for no money till the job was done and then sent the bill. Never any pressure. I sent them a partial payment with what I had from the insurance company already and what I knew I owed. There was no problem waiting for the last check from our insurance company which did come rather quickly. All in all, we made a great choice in the roofers we used. They did what they said they would with no surprises at the end. They were professional in their work and did a great job with a minium of mess and inconvenience. They worked with our insurance company to minimize any bother to us. I would reccomend them highly.

They arrived on time, and completed as scheduled. They cleaned up thoroughly, and swept after removing the dumpster. An overall great experience with them.

Their reputation is outstanding. They came right out after I called them and replaced the piece of sheeting and the shingles. I can't even tell that anything was done. They didn't charge me for it. They are a first class operation. They are prompt and neat. They did a very thorough job. They didn't leave a mess or debris or nails. It was almost impossible to tell that they had put a roof on my house. They did such a good job that I'm probably going to have them replace some windows. Their price was competitive. I will use them again without question.

They were prompt. They did a good job. I have had difficulties getting them paid because of the mortgage company. It was damaged during a tornado. I had to turn all the insurance money over to the mortgage company. I am sitting here with about 20% of the work done a year later because the mortgage company won't release the funds. I don't seem to be able to send them enough paperwork to satisfy them. I still owe Sumner Roofing about $2000. They've called and we've talked. I think they think I need to just come up with it out of pocket except I don't have it until I get my insurance money. I think their price was high. They ran into some problems after they took the roof off because this is a old house. My general contractor had to instruct them on how to built it back up. They were just going to put a sheet of plywood up there and roof over it. That would've left the corner of the house sagging. He showed them how to fix that. I don't know that they would've known to do that had he not been there.

Coming home one day I noticed a piece of fascia missing. After doing extensive research on the internet, I called Sumner Roofing. They called the day before coming out to let me know of their approximate time of arrival. They arrived on time, if not a bit early. They gave me a quote and the work was completed in an hour or so. The quality of work is excellent. The new piece blends with the existing pieces. I have no complaints with my experience.

They were excellent. They have a great reputation in town. I remodeled my house three years ago and had some hellacious experience, then I worked with these guys, and they were fabulous. They were very good. They are just not storm chasers; they have been in this area for a long time. They use top quality, GAF architectural shingles. They explained everything to me. I did have some sheeting replaced but that was just normal because the house is forty years old, so that’s not their fault. They took extra care to make sure everything was just right like the flashing that they used around the chimneys and around the downspouts and over the sunroom, everything just looks really nice; it just looks great. My house is bigger than 3800 square foot house and they did another room on top with a different type of roof. I had rubber membrane roof on it before but now they put in something that matches the rest of the house. They also did the window; they were big windows. So with all that work, it wasn’t cheap either, in fact it was expensive but that being said, they did a great job. This is a nice neighborhood and they have worked on about three to four houses that are about $350000 to $400000, which is just a block away from the lake so it is nice to be able to say something good about a company like Sumner Roofing & Exteriors.

Our insurance paid for it. They did a wonderful job. They were very good to work with. They were very quick, very efficient and very thorough.

The roofing and siding of my home was rather aged, and the gutter system was totally ineffective due to issues with leaf buildup. Originally, I just wanted them to come out and give me an estimate on a better gutter system, with some soffit/facia repair. I was so impressed with the company during the initial estimate, that I had them completely redo the roofing (with much better shingles, and venting re-design - old shingles etc were removed), siding, shutters, gutters, facia, soffit, wrap the doors, and provide better exterior insulation. They were backed up a few weeks before they were actually able to get to me to start work. First, the roofers came out and redid the roof (took less than a day, was done before I got home from work). A few days later an entire crew showed up to remove the old siding from the home, and start replacing the gutters, siding, etc. A few days later, I had a new house! Words can't express how happy I am with the work done to my home. It looks better than the day I bought it, and those nice big gutters (with Flo-Free Leaf Guard) are great. Highly recommended for any of the above work!

They were not able to accommodate me initially, but later scheduled me for an estimate. They were supposed to charge me for the estimate, but didn’t do so. They were knowledgeable and knew their job well. They kept me informed when they were running a packed schedule and seemed responsive. I liked their services and will use the same in future.

salesman Neil was very knowledgeable, prepared, polite and informative. Quality of both roof materials and windows was excellent - can't imagine getting any better. Roofers had plenty of help, came well equipped, were very efficient, cleaned up after themselves. Pretty much did a whole roof - tear off, fix some boards underneath, put on new roof, cleaned up, got almost everything gone, in one day. Window people installed 19 excellent windows, cleaned up after themselves, washed the windows, insulated and put in fillers, in about 3 days.

The workers of Sumner Roofing were very reliable. They did a very good job and we haven't had any problems since the new roof. They were also really great in working with my insurance company to get the job done.

Every person we worked with at Sumner Roofing did an excellent job. It started with the estimate which was done by Neal. He was a good listener and was professional. We got 3 estimates for the windows, siding, trim, soffits, gutters, porch columns and chimney cap. Sumner Roofing had the lowest bid. We were more concerned about quality than price, and the reviews on Angies list were posititve. We were very impressed by the quality. A father and son team installed everything but the gutters and the roof. They paid attention to detail and did an excellent job. They were also a lot of fun to talk to. They did such an excellent job and spoke highly of the roofing crew that we decided to use Sumner Roofing to replace the roof. We never got another estimate on the roof because we were confident they would do an excellent job. Once again we were not disappointed. The roof work was very extensive because we wanted the job done right. It took a large crew 2.5 days. They did an excellent job rebuilding the rafters and venting the roof properly. The roof looks good now and I am confident it will last for many years. Because we had Sumner Roofing do all the work they gave as a sizable discount on the roof. During the roofing repairs, there was some damage done to the aluminum trim. After the phone call, the siding team were promptly sent out to fix it and make everything right. I sensed they really wanted us to be completely satisfied before they sent the final bill, which was significant. The gutter crew also did an excellent job. The office staff was very easy and pleasant to work with. They were very good at calling ahead of time when they were coming out to work or weren't coming due to weather or other circumstances. We never had to wonder what was going on. I highly recommend this company for any of their services. If we had another home that needed this type of work we would call Sumner Roofing and wouldn't bother with other estimates.

We had occurring with problems with gutter overflow. Sumner Roofing examined all gutters and downspouts and found them to be right size and the amount of dowspouts acceptable. The back of our house, though (even with spring and fall gutter clean) has a tremendous amount of pine trees near. The needles continued to clog gutters. Sumner Roofing installed gutter protectors for us (the salesman and inspector took the time to show us samples of all the types of protectors we could use)> It seemed to be a "team effort" -absolutely no hard sales, he gave us the initial estimate and gave us time to think it over. We did, we called back and contracted. This company will be our choice when we need something else with their expertise.

We decided to have someone else do it. They were fine, but it was one of those things where they came out while I was at work. He dropped off the materials with a quote in the evening. They did fine.

Check and Cleaned gutters at roof level. Have some down spouts that connect to underground links to move water away from house, they did not know what to do/how to clean that section.

In removing the gutters there was some rotted soffit boards that became apparent. I was told that this was not their problem, and they did not fix things like that. I explained that I did not have these holes until they took the gutters off, and that they should repair the soffit. I even said that I was willing to pay to have that done. Eventually (several weeks and several phone calls later), they sent a crew that not only replaced the soffit boards but also painted them. Luckily, I had not paid them yet for the work that was completed. I feel that had I paid them, the additional work would not have been done, but in the end they did do a good job.

Sumner roofing has apparently been very busy, as we had to wait 2 months for them to begin, as they had advised us from the beginning. Once they started, work went quickly, and generally professionally. The job looks very good, and they came back on their own to inspect and make a few modifications to the job, even though any problems were not obvious to me. A general note concerning roofing: roofing bids are based on measurements of the roof, and calculation of the number of squares (100 square feet of roof) times a rate per square, with some adjustment for slope, etc. The quote is, however, based on the job, so in my case even though they overestimated the job by 7 squares, I still paid for the full quote. If I were re-roofing again I would measure and sketch the roof, and calculate the number of squares myself, then compare my calculations to the roofers' to ensure that I was not paying for excess labor and materials.