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Franklin Environmental Services LLC.

Basement Waterproofing, Biohazard Remediation, Mold Testing & Remediation,

About us

FES is locally owned and operated. To the highest standard, we follow EPA's radon testing and mitigation protocol. We do not sub contract and do not require money up front. Your satisfaction is guaranteed. Messages will be checked after hours and weekends!!

Business highlights

15 years of trusted experience
Emergency Services Offered

Services we offer

FES specializes in Radon Testing and Mitigation. We also are certified in Mold Remediation, following S520 Standards, and Crawlspace Encapsulation.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.964 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
97%
4
2%
3
0%
2
0%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 26-64 of 64 reviews

Brett H.
05/2015
5.0
We were very pleased with Keith's work. He gave us a very detailed quote in person, explaining everything that would be done (we called one company who would only give us a quote via email and would not explain anything). He and his crew worked hard and got done in 2 days. He even took extra junk to the dump for us. He was able to reduce the radon level well below 2, which was great. The only thing is that Keith is very busy and was sometimes hard to get in touch with, but that wasn't really a big deal. Would definitely recommend him.
Description of Work: Install a radon remediation system in our crawlspace.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Nick V.
03/2015
5.0
If there were a letter grade higher than A, then we'd give them that! This was a great experience, with great results. The owner, Keith Phillips--who was on the job the whole time--was extremely knowledgeable, informative, helpful, patient, flexible...and seemed like a great guy, to boot. Same for his hard-working crew. They took their time, completed a good-looking installation, and cleaned up afterwards. The Radon level in our basement rec room before the installation was a little over 7 pCi/L (picocuries per liter); the EPA recommends that mitigation be implemented for anything over 4 pCi/L. After Keith & crew finished, our level is now an average of 1.2 pCi/L...which is *well* under the red line. We're really happy with that result; it was well worth the cost. Best of all, we can now stop worrying about spending time in our rec room, which we're in the process of remodeling. We whole-heartedly recommend this team. A++ (or whatever comes before A!) The vanMaarths
Description of Work: Installed Radon mitigation system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,650

Chris B.
01/2015
5.0
Keith showed up on time to answer all of our questions and was very thorough in his explanation of what could be done. He is extremely knowledgeable and one of the nicest guys I have ever met. I would not hesitate to contact him for anything in the future
Description of Work: Keith came to my home after a carbon radon test showed a high result. He evaluated my crawlspace and conducted a more thorough radon test.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

David G.
01/2015
5.0
I highly recommend Keith to help with any radon problem. I had levels in my finished basement that varied widely but seemed to average 7 or greater and wanted to bring that level down to at least below 4. Keith started promptly and his crew was always professional. The important thing to note, however, is that it wasn't an easy job and Keith didn't give up. He first did the usual tests, dug a pit in the garage side of the basement, and installed the system to draw air from under the concrete slab. That ordinarily would have been the complete job. However, the follow-up tests showed little reduction in the radon level. He came back and replaced the original fan with a high-suction model. Still no reduction in radon. He came back and dug a second pit in the finished (living area) side of the basement. Still no reduction. By this time, I was concerned that a solution wouldn't be possible, and I would never feel comfortable using the finished basement as living space. (Keith guaranteed his work and wasn't going to charge anything if the radon levels were not brought down to below 4, but I needed it fixed.) Keith brought in a colleague from another company, and they spent considerable time investigating points through which radon might be entering the basement. They decided it was getting in through the system that runs along the perimeter of the basement to keep water from entering the basement. Keith returned and was able to seal that system, tap into it, and draw air out of it. This resulted in radon levels around 1. Even though the amount of time and materials significantly exceeded what was to be expected, the charge did not change from the original quoted amount. I am extremely pleased and appreciative of Keith's persistence and the outcome achieved. It was well worth every cent. Again, I highly recommend Keith if you have an issue with radon.
Description of Work: Installed a radon mitigation system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Anthony C.
09/2014
5.0
First Let me say that this Review is a bit late, but everyone has to know that Keith is a very good man and a man of his word. I not only would trust him again with any work I would ever need done, but I would trust him with my life. That's how impressed I was after working with him. He is honest, hard working, very knowledgeable, and goes the extra mile to make sure things are done right. He could not beat a competitors price, but for just a few dollars more, he was much more thorough with his work based on the estimates, and he provided services the competitor didn't even place on their estimate. Bottom line, that extra money was not only money well spent and his services were a godsend. He removed flooring, Parts of walls, Chemically treated the affected areas, and placed barriers. All of the debris was properly disposed of and the affected areas were left as clean as they could be. He properly set a sump pump that was not correctly placed by the plumbers that set it initially (on the house). I strongly recommend that if you have damage from mold, water, etc., you must ask Keith to care for your home. He is the ultimate professional.
Description of Work: Mold Removal and Chemical Treatment.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,600

Mary C.
09/2014
5.0
It went well. The crew was personable and professional. No glitches. Cleaned up after themselves and were respectful of my property. Collaborated well with the "handy man" who was going to put down a new floor.
Description of Work: mold remediation, replaced wood

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Rachael P.
07/2014
5.0
I can not say enough good things about Keith and his team at Franklin Environmental. They came and gave me an estimate in a timely manner and started work quickly after that. I spoke with a couple of different companies prior to going with FES and they were by far the most detailed in their explanation of how they were going to do the work I was looking for. Because I have such an old house, getting the radon level down proved to be a bit of a challenge but they kept coming until the level was down throughout the house (a lot of companies make sure the level is acceptable on the 1st living floor but Keith kept working until he got it down everywhere). He also did some random fix-its in the basement and was more than happy to install a dryer vent to the outside of the house when I asked. I feel like I can rest easy knowing this job was done correctly and I would highly recommend Keith and his team to anyone in need of these services.
Description of Work: Installation of a Radon Mitigation System, sealed up some points of entry in the basement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Gary S.
06/2014
5.0
Very fast to quote and scheduled very quickly. We had Radon in a home that had a walkout basement and they were able to install the tube/fan into the slab and up through two stories with minimal impact. The crew was thorough and cleaned up well. If I had a Radon problem I would use them again.
Description of Work: Provided Radon Remediation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Ann W.
06/2014
5.0
The radon detection system in my house (already installed when I bought the house ten years ago) suddenly began making a loud roaring sound. I wasn't sure what was going on, but I found this company on Angy's list. Keith checked on it the very next day, had the necessary fan in stock, and fixed the problem quickly and efficiently. He was courteous and cooperative in all my conversations with him. I'd definitely use this company again.
Description of Work: replaced fan in my radon detection system

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

John O.
05/2014
5.0
I found Keith on Angie's list and was impressed with his reviews. Previously I had a couple contractors review the project and it was not until I met Keith that I was comfortable in proceeding. I instantly felt that he was honest, knowledgeable, detailed orientated and wanted me to be 100% satisfied with the outcome of the project. These attributes were present through the entire project. I was 100% satisfied with the finished project. Our Radon levels are a fraction of the recommended federal levels and I have a crawlspace that is as clean as anyone's living room and air that is noticeably fresh.
Description of Work: Installed a Radon Mitigation System, total encapsulation of the crawlspace and a drainage system on a 4600 square foot home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,300

Johnnie H.
03/2014
5.0
Helpful staff, gave Angie's discount, called back when I left him a message. I would use Keith again.
Description of Work: mold and water removal

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$10

Jake B.
01/2014
5.0
We live in a Botsko custom built home and Keith and his team went out of their way to even remediate things that were not in their control (e.g., uneven dirt and rock surface in the crawl space). They took the radon levels down to less than 50% of the mandated federal levels WITHIN EVEN THE CRAWL SPACE. I can't say enough about the diligence, attention to detail, thorough testing of the environment below and within the home using advanced equipment when complete. Outstanding business owner of high integrity and dedication.
Description of Work: Installed Radon remediation fan as well as complete replacement and sealing of the crawl space environment in our home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,800

David K.
12/2013
5.0
I talked to Keith several times about radon level in the house and eventually decided to add a fan to the passive system that the builder had installed. He was able to add the fan very quickly and left a monitoring device to check the radon level after the fan was in use. He came back 10 days later to add support to the vent pipe (at no additional charge) that had sagged enough to trap condensation in the piping.
Description of Work: Installed radon fan in existing passive system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Ken C.
10/2013
5.0
We had our house tested for Radon (home inspector) when we bought it and the results indicated that we were above the EPA recommended action level. We called Keith who promptly returned our call. We scheduled an appointment for him to evaluate the house a couple days later. He answered all questions we had about the system/options relevant for our house during the visit. The next day we had a quote (very fair price based on a quick search for the solution we were looking at). We then had work scheduled within a few days. Once they started they finished the work in one stretch. Radon was significantly reduced in the "after" measurement. Throughout the whole process Keith was always responsive, always on time, always cleaned up the work site. There was no pre-payment for anything. (In fact, the arrival of the bill is the slowest part of the process!) Would definitely recommend to anyone who needs a radon system.
Description of Work: Installed Radon System

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,300

Declan M.
10/2013
5.0
We received very good service at a fair price. Keith also tested for radon which we were a little skeptical of since it would mean more money for him if "high" levels were detected but the tests came back low enough that he said we didn't need to worry about it. Communication was strong between us and work was done timely and professionally!
Description of Work: Eliminated existing mold on floor joists, installed vapor barrier in craw space, installed dehumidifier in crawl space

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

joshua H.
07/2013
5.0
He is super professional and on time and knowledgable and very conches of getting the maximum effectiveness for dollar.
Description of Work: He did the testing and inspection he has not performed the work yet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Anthony A.
07/2013
5.0
We were surprised by higher than EPA recommended readings for Radon during the inspection process of selling our home. I found FES on Angie's List. Keith was the only person out of several companies I contacted that called me back. He promptly setup up an appt to assess our situation and provided a quote with several level of options. He guaranteed me positive results. Keith and his team arrived quickly as my situation was time critical. They completed the job in one day and final testing was done asap over the next 3 days (24 hr mandatory wait, then 48 hrs testing). My results came in way under the allowed levels. Keith is the owner and also personally did the work, not just supervised. These guys worked hard. The quality of the work was excellent. Keith is extremely professional and is an expert on mold and radon mitigation. His prices were excellent for the quality and results. His confidence was comforting during a stressful time of our home sale. CALL KEITH AT FES FIRST!
Description of Work: Provided analysis and estimate for Radon mitigation, installed system, and verified results via testing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,350

Fay R.
06/2013
5.0
Keith was very professional, punctual and courteous. I was given 4 options with 4 prices. I chose the heavier 12 mil vapor barrier which was more expensive but also heavier duty. After installation, testing was done to show the level reduced to a safe standard. Cleanup work was very efficient, even removing and disposing of old things left under the house over the years. We were very pleased with all aspects of the work. I rate this company top-notch and would not hesitate to recommend them to anyone.
Description of Work: Active Radon Mitigation System: Fan installed on the outside of the house with new 12 mil, white vapor barrier This includes the design of the system and the installation of the radon fan at the mechanical side of the house, electrical disconnect, suction pit, and vent pipe per EPA guidelines. 4 inch schedule 40 and 20 pvc pipe will be used for suction and exhaust. White, nylon skirm reinforced, 12 mil vapor barrier will be sealed around all perimeter, columns and seams with butyl tape and 4” seam tape.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,900

Cherie C.
05/2013
5.0
He is giving me several different options to help me rid the Radon in my house. He came on time and knew exactly what he was doing. Just in passing I told him my i couldn't get my dryer vent hooked up and he took it upon himself to do it for me! He could not be nicer and more professional!!!! Will probably be using him for my work and will recommend him to everyone!!!
Description of Work: He came out and is giving me an estimate to rid our house of Radon.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Helen Y.
05/2013
5.0
Keith arranged with my realtor to drop off the machine 2 days prior to my home inspections. He was prompt and professional. Provided an overview of the test and his experience in the area which I was moving to. He explained the test results and provided a written report the next day. I would use him again and highly recommend his service.
Description of Work: Radon testing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Lynn C.
01/2013
5.0
I like using locally owned businesses - they have a more vested interest in customer satisfaction.
Description of Work: Keith installed vent pipes, a protective barrier, and fan to remove the radon coming up through the cement floor and crawl space. We were very pleased with Keith's professionalism and would definitely recommend him to others in need of this service. I can't comment on competitive pricing - we liked Keith and trusted him immediately so didn't shop around which is not typical for us. The radon level tested lower after installing the vents. We'll test again in the spring when radon levels are usually higher and see how we're doing.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Katie S.
12/2012
5.0
Very honest and informed on his trade. Quoted a Radon system - could not install it in my home due to some limitations on construction. But was honest and did not just take my money and "promise" a better outcome than he could guarantee.
Description of Work: Very honest and informed on his trade. Quoted a Radon system - could not install it in my home due to some limitations on construction. But was honest and did not just take my money and "promise" a better outcome than he could guarantee.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Suzanne B.
12/2012
5.0
Radon levels were eliminated, and venting was carefully installed through a rooftop exit to ensure an attractive appearance. My moisture levels and air quality of the house are much better, and the basement is much cleaner and appealing to use for the storage space I needed. Franklin Environmental was very helpful in working with me to keep the price down while maintaining great quality. I cleaned out the basement to make it go more quickly for them, and Keith was careful to make a functional and attractive system. Thank you!
Description of Work: Franklin Environmental provided a full basement & crawlspace encapsulation with radon exhaust vents.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,300

Chris C.
11/2012
5.0
I needed to have my house tested for Radon. I found this company on Angie's List, and first talked with the owner (Keith) on the phone about coming out to do a Radon test in my home. He was very punctual, very knowledgeable, and easy to talk with. He explained in detail how the testing equipment worked, and answered my numerous questions about Radon. After the testing equipment sat in my home for a couple of days, Keith came back to give me the results and pick up the equipment. Luckily the Radon levels were very low, and I didn't need to have anything else done to remedy any Radon problems. He also checked the crawl space underneath the house for mold. Keith is a very honest professional who I would recommend to anyone needing their home checked for Radon or mold issues. My thanks to him for all his great expertise!
Description of Work: Had my house tested for Radon.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Samuel R.
10/2012
5.0
Our basement radon levels steadily increased over several years, to the point where the EPA advises mitigation. I contacted Franklin Environmental Services and the experience could not have been better. Keith was exceptionally conscientious and went above and beyond to reduce the levels in our basement. It was a challenging project given that our house it built on a great deal of rock and features underground water currents as well. The price did not increase even as new challenges arose. Should our radon levels not remain at the low levels they are now at, Keith will return and fix the system at no extra charge.
Description of Work: We had a radon mitigation system installed in our basement. Keith was extraordinary from beginning to end of the project. I am confident that if we have any problems with the system whatsoever he will fix them. I would encourage anyone who has a radon problem to work with him and his company.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,400
    • 1
    • 2(current)
    • 3

Contact information

2020 Fieldstone Pkwy Suite 900-118, Franklin, TN 37069

http://www.franklinenvironmentalservices.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Basement Waterproofing,
Biohazard Remediation,
Mold Testing & Remediation,
Radon Detection & Reduction

FAQ

Franklin Environmental Services LLC. is currently rated 4.9 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Franklin Environmental Services LLC. accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Franklin Environmental Services LLC. offers free project estimates.
Yes, Franklin Environmental Services LLC. offers eco-friendly accreditations.
No, Franklin Environmental Services LLC. does not offer a senior discount.
Yes, Franklin Environmental Services LLC. offers emergency services.
Yes, Franklin Environmental Services LLC. offers warranties.
Franklin Environmental Services LLC. offers the following services: FES specializes in Radon Testing and Mitigation. We also are certified in Mold Remediation, following S520 Standards, and Crawlspace Encapsulation.

Contact information

2020 Fieldstone Pkwy Suite 900-118, Franklin, TN 37069

http://www.franklinenvironmentalservices.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM