It went really well. I contacted them via email. They responded within a day. I told them what I needed, they got someone out within a week and gave me an estimate, then started work within a couple of weeks after I hired them. They told me from the beginning, it would take a few days before they could start because of being extremely busy. Once they removed the gutter they discovered rotten wood. They called with a couple of options. Since it was going to cost more than they expected to replace rotten wood, they said it would be no problem to pay the difference in installments. They were very professional and once they started work it took about a day and a half to complete everything.
Description of Work: Due to storm damage, I needed the gutter on the front of my porch replaced.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,400
Linda S.
10/2009
5.0
roofing, chimney caps
+ 0 more
I am sorry that we did not have Ford Roofing put our new roof on. We made a decision to go with another contractor based upon price. I later told Shane that I thought we couldn't afford the price, but learned that we couldn't afford not to go with the best.
Description of Work: The project manager, Shane Rodgers came to our home to give us an estimate on replacing the roof this past Spring. After making the initial inspection he scheduled an appointment with us to go over his findings and a plan for the new roof. When he came for the appointment, he spent an entire evening with us showing us pictures of the wear on our roof from upclose. He explained every step in installing a new roof. He educated us on everything from the certification process to the quality of the materials used. He explained the written estimate and answered all of our questions. He was very professional and polite and interesting to talk to. I also want to say that Shane came back to our house when we were undecided about the shingle colors. Not only did he offer to bring samples to our home, but he laid them out up on the roof, in groups large enough, to get an accurate idea of what the entire roof would look like with a particular color. Shane was helpful, cheerful, courteous and always professional. Shane even offered to look over bids that we received from other roofing companies and do a side by side comparison for us. He told us what to look for and what questions to ask contractors. Shane never pressured us to make a decision but always let us know that he was available and would be happy to have our business.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
virginia C.
03/2009
5.0
roofing
+ -1 more
They showed up on the day promised and did the repairs needed. The roofer called me to let me know the cost would be $165 (even though he didn't have to). He even checked all the areas of my roof around the vents to ascertain there were no other leaks. I agreed over the phone to the price, and the work was completed as discussed. They sent me a bill, which I promptly paid. My roof hasn't leaked since, and we've had quite a bit of rain.
Description of Work: I had a leak in my roof, which was a small job and I was having difficulty finding a company to even show up. I called this company, explained the problem, and told them that other roofers had promised to come and fix it, but never even showed up. By this time I had quite a bit of staining on my ceiling. I was given a figure between $100-200 as a rough estimate and agreed verbally to pay that amount without notification.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$165
Timothy G.
02/2009
5.0
roofing
+ -1 more
Work went smoothly. Hardly new the workers were there.
Description of Work: My 10 year old roof had lost some shingles during a storm. Shingles were lost here and there, not in just one spot on the roof. Hard to match the shingle as far as color went so Ford took some older shingles from a inconspicuous spot, (under an eave in the back of the house) replaced the ones that had been blown away and put new shingles in the back.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,400
Jaime B.
11/2008
5.0
roofing
+ -1 more
These leaks had been present for a long time, and several other companies in past had claimed to have repaired them. I found Ford Roofing on Angie's List, and after discovering that they had done a number of copper roofs on restoration projects here in town, decided to give them a call. They sent out a man to determine what work would be needed within two days, and he was quite courteous and professional. I had the estimate within 24 hours of that visit, and agreed to have the work done. Once on the schedule, communication was a little more difficult - I never did get a precise idea of where on that schedule I was, or how long it would be before they'd get to the job. Overall, I made two calls to the company to inquire about that, and didn't get a callback on either occasion. However, I -did- get a call shortly after my second inquiry that asked if that morning would be acceptable. Naturally I agreed. The workers arrived promptly, did the repairs quickly and efficiently, and had left before I even realized it. The bill for the balance due came a week later, and was paid promptly. The roof has not leaked since - granted there have been no truly /torrential/ downpours since then, but there have been heavy rains that lasted through the day - it seems that this problem finally really *IS* fixed. It's obvious that the crew that did the work knew exactly what they were doing. They were well equipped, and professional, and their price was reasonable. I would not hesitate to recommend this company to anyone.
Description of Work: Repaired the seals around two skylights and a chimney pipe in a standing seam copper roof, correcting a set of persistent leaks.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
3.0
punctuality
4.0
Yes, I recommend this pro
$450
JOHN C.
10/2008
5.0
roofing
+ -1 more
Ford Roofing provided one of 3 bids to replace our roof. We chose them, although they weren't the least expensive, because of the detail that was provided in the quote as well as the time Ken Hartman spent with us. Even before we signed the contract, Ken was involved with our insurance company to make sure that they accurately estimated the costs of replacing the roof. He "went to bat" more than once to make sure they understood exactly what needed to be done and spoke directly to both the estimator as well as the insurance agent. The guys who came out to do the job worked together like a happy, well honed team. They went to great lengths to protect the landscaping as well as the koi pond. Their clean-up after the work was completed was excellent. I highly recommend Ford Roofing.
Description of Work: Ford Roofing replaced the roof on our house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$13,000
Robert I.
08/2008
1.0
roofing
+ -1 more
We are replacing the roof and gutter system on a residential property my wife and I are selling. I called Ford Roofing for an estimate. When they heard that the property had been a rental property and that we were in the process of selling it, they informed me the cost to come out and provide an estimate would be over $200.00. I was told that providing an estimate cost them money, and that they seldom get the job on properties in the process of being sold. Providing an estimate for work without a guarantee of getting the work would appear to be the standard for almost everyone except Ford Roofing.
Description of Work: No services were performed.
Rating Category
Rating out of 5
responsiveness
1.0
Response from Ford Roofing Co LLC
WHILE WE VALUE ALL MEMBER’S OPINIONS, IN THIS CASE WE ARE SIMPLY IMPLEMENTING SOUND BUSINESS PRACTICES TO KEEP OUR OPERATING COSTS DOWN AND OUR QUALITY UP. IN OUR VERY COMPETITIVE INDUSTRY, WE MUST TRY TO ELIMINATE WASTE. WE DO OFFER FREE ESTIMATES TO HOMEOWNERS WHO ARE PLANNING ROOF REPLACEMENTS. HOWEVER, OUR DATA INDICATES THAT ESTIMATES ON HOMES IN THE MIDST OF A REAL ESTATE TRANSACTION ARE USED STRICTLY FOR PURPOSES OF NEGOTIATION DURING THE SALE CLOSING. WE DO CHARGE A FEE FOR THIS BID SERVICE. IF A POTENTIAL CUSTOMER REALLY WANTED TO USE OUR COMPANY, THE ESTIMATE FEE WOULD BE DEDUCTED FROM THE COST OF THE JOB.
Janice B.
08/2008
1.0
roofing
+ -1 more
I chose another company.
Description of Work: I realize that you discount reviews when the work has not been performed, but I still believe my experience can be valuable to others. This company gave me an estimate on a new roof that was double the estimates I received from two other reputable companies. I think that the subscribers to Angie's list would benefit from knowing that this company overcharges for their work.
Rating Category
Rating out of 5
responsiveness
1.0
Response from Ford Roofing Co LLC
WE APPRECIATE THIS MEMBER’S PERCEPTION, AND WE WILL WORK HARDER TO COMMUNICATE THE VALUE OF OUR WORK AS COMPARED TO OTHER ROOFING COMPANIES. IN THIS CASE HOWEVER, OUR MATERIAL COST ALONE, WITH TAX, IS NEARLY HALF (44%) OF THE ESTIMATE TOTAL PROVIDED. THEREFORE, IT WOULD BE IMPOSSIBLE FOR A DIFFERENT COMPANY TO PROVIDE THE EXACT SAME WORK WITH LABOR, OVERHEAD, AND PROFIT FOR HALF OF OUR ESTIMATE TOTAL. THERE MUST HAVE BEEN A MIX UP WHEN COMPARING THE ESTIMATES AND/OR A FAILURE ON OUR PART TO COMMUNICATE WHAT WE WERE PROVIDING. WE DO NOT OVERCHARGE FOR OUR WORK, WE JUST PROVIDE A BETTER FINISHED PRODUCT AND A HIGHER LEVEL OF PROTECTION FOR YOUR HOME.
Roger B.
08/2008
3.0
roofing
+ -1 more
We called Ford Roofing for an estimate. We were immediately handed off to a salesman who told us what we needed for our roof and that we need not be around when he would come and look at our home. We felt like we were working with a used car salesman. We did not even consider using Ford Roofing and never will.
Description of Work: We used a different roofing company instead of Ford.
Rating Category
Rating out of 5
professionalism
3.0
responsiveness
3.0
Response from Ford Roofing Co LLC
WE APPRECIATE THIS MEMBER’S OPINION. PERHAPS WE DID A POOR JOB OF COMMUNICATING WITH HIM DURING OUR INITIAL TELEPHONE CONVERSATION. WE JUST DON’T WANT OUR CUSTOMERS TO TAKE TIME OUT OF THEIR BUSY SCHEDULES TO MEET US, WHEN WE DO NOT HAVE THE INFORMATION NECESSARY TO ANSWER ALL OF THEIR QUESTIONS. DURING THE INITIAL CALL, WE TRY TO CONDUCT A TEN MINUTE INTERVIEW TO DISCERN THE CUSTOMER’S GOALS AND NEEDS. THEN WE COLLECT DATA ON THE HOME (MEASUREMENTS, DIGITAL PHOTOGRAPHS, ETC.). THEN, ONCE WE’VE HAD AN OPPORTUNITY TO ASSES THE UNIQUE COMPLEXITIES OF THAT PARTICULAR ROOF JOB (RELATIVE TO THE GOALS AND NEEDS OF THE CUSTOMER), WE LIKE TO MEET WITH THEM TO GO OVER WHAT WE FOUND AND THE VARIOUS OPTIONS THEY MIGHT CONSIDER. WE FEEL IT IS WISER TO USE THE CUSTOMER’S TIME WHEN WE KNOW THE INTRICACIES OF THE PROJECT, AS OPPOSED TO WHEN WE DON’T KNOW ANYTHING ABOUT THE JOB.
EDWARD L H.
07/2008
4.0
roofing
+ -1 more
The experience was okay. It was a little pricey for me. I probably could have got it done for half the price. I went on their reputation and I am satisfied with the job.
Description of Work: They took off my old roof and then they put on the new one.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
$10,000
Jeff D.
07/2008
5.0
roofing
+ -1 more
They were professional and did great work and they cleaned up their mess. They showed up on time and the price was good and they did what they said they were going to do and did it well.
Description of Work: They came and took off all old shingles and replaced it with a new one.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
MILTON S.
07/2008
5.0
roofing
+ -1 more
I thought this man was pretty thorough in his job. He checked the attic and roof to find out what the problem was. He resolved my problem when no other company had done so and I was very pleased with that. They came out right away after my call.
Description of Work: This company came out and checked the flashing for the vent pipes on my roof. They had to replace one of them.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$185
Jeff H.
07/2008
5.0
roofing
+ -1 more
They did a great job, real professional. I would highly recommend them.
Description of Work: He put on a new roof for me.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
william W.
01/2008
5.0
gutter repair, roofing
+ 0 more
Ford's staff were professional from start to finish. Their crew chief Kevin spent at least 30 minutes with me discussing various options ranging from spot repairs to full replacement. A written quote was delivered promptly. The roofing crew began work when they said they would and finished quickly. It was evident that they were well equipped and trained to work as a team. The quality of the work is superb and the cost was extremely reasonable. I couldn't be better pleased. I would hire them again in a heartbeat.
Description of Work: Removed old roof, installed new underlayment and 30-year fiberglass shingles on main roof and membrane over porch. Replaced roof ventilation system and installed vent cap for kitchen range hood. Removed old gutters and replaced with 6-inch seamless gutters equipped with leaf deflectors.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,600
MELISSA H.
06/2007
5.0
roofing
+ -1 more
The fact that they still did a free repair job on the roof they put on a few years ago was very impressive. They are very responsive and courteous. I thought they did an excellent job because it was in 100 degree heat and such a very high roof. I highly recommend them.
Description of Work: They did some repairs on the very high-pitched roof that they had originally put on. We have a 4000 square foot home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
ELIZABETH H.
06/2007
5.0
roofing
+ -1 more
Ford Roofing called us right back and scheduled the work quickly. They did a great job of cleaning up the mess from the old roof and the new shingles are of excellent quality. There were no surprises and the bill was exactly what they had quoted us. I would recommend their services to others.
Description of Work: They removed and disposed of our old shingle roof and installed the new one on our two story, 2900 square foot house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$11,000
Response from Ford Roofing Co LLC
WE WANT TO THANK THE MEMBERS FOR THEIR NICE COMMENTS. IT WAS A PLEASURE WORKING WITH THEM DURING THEIR ROOF REPLACEMENT. THIS IS THE LEVEL OF CUSTOMER SATISFACTION WE STRIVE FOR ON EVERY JOB WE DO.
STEPHANIE B.
08/2006
5.0
roofing
+ -1 more
For 10 years I have had people try to fix the leak in my chimney and this is the only company I will let touch my roof. They are just very polite. The workers are well mannered. They are not scary when they come on your property they present themselves very well.
Description of Work: I HAD A LEAK IN MY CHIMNEY.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
Margaret M.
07/2006
5.0
roofing
+ -1 more
Ford Roofing did a great job. The estimate was the same as the final cost. They were pleasant and cleaned up after themselves.
Description of Work: Ford Roofing re-shingled the home and replaced a couple of pieces of rotten wood.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$12,000
06/2006
5.0
roofing
+ -1 more
Ford Roofing did an excellent job of patching my roof. The people are nice and work at a fast pace. I would use them again.
Description of Work: Ford Roofing did some patching on my existing roof. They did an excellent job.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Roofing,
Gutters,
Skylights,
Chimney Caps,
Gutter Cleaning
FAQ
Ford Roofing Co LLC is currently rated 4.6 overall out of 5.
Monday: 8:00 AM - 4:00 PM
Tuesday: 8:00 AM - 4:00 PM
Wednesday: 8:00 AM - 4:00 PM
Thursday: 8:00 AM - 4:00 PM
Friday: 8:00 AM - 4:00 PM
Ford Roofing Co LLC accepts the following forms of payment: Check,Financing Available
Yes, Ford Roofing Co LLC offers free project estimates.
No, Ford Roofing Co LLC does not offer eco-friendly accreditations.
No, Ford Roofing Co LLC does not offer a senior discount.
No, Ford Roofing Co LLC does not offer emergency services.
Yes, Ford Roofing Co LLC offers warranties.
Ford Roofing Co LLC offers the following services: Roofing including shingles, standing seam metal, slate, wood shakes, copper, flat roofs, repairs, gutters, gutter debris protection, chimney caps, vents & skylights.