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Mid-State Air Conditioning, Heating & Plumbing LLC

Heating and Air Conditioning, Air Duct Cleaning, Dryer Vent Cleaning,

About us

Mid–State Air Conditioning, Heating & Plumbing is a family owned and operated business that has been in the Nashville, TN area since 1970. So, you can rest easy knowing that when you call Mid-State Air Conditioning, Heating & Plumbing, you are getting the expertise and care of a professional with many years of experience in their field.

Business highlights

55 years of trusted experience

Services we offer

Air conditioner installation, heating repair, thermostat, zone control, furnace, heat pump, maintenance, indoor air quality, filtration, humidifier, dehumidifier, UV germicidal light, duct sealing, plumbing.

Services we don't offer

Gas leak repairs & windows.

Amenities

Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.8874 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
7%
3
2%
2
2%
1
2%


Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 101-125 of 874 reviews

Kimberly Ramsay M.
08/2016
5.0
heating & air conditioning/hvac
  + -1 more
The technician, Brendan, was VERY punctual, HONEST, and FRIENDLY; we DEFINITELY intend to continue with this service a minimum of twice a year!
Description of Work: HVAC tune-up & add up to 1# of Freon (if needed).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Frank H.
08/2016
5.0
heating & air conditioning/hvac
  + -1 more
Great. The staff were very friendly, professional, and knowledgeable.
Description of Work: Regular tune-up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Adam R.
08/2016
5.0
heating & air conditioning/hvac
  + -1 more
Clay was extremely professional and thorough. He explained everything in good detail and showed me the exact problems that needed to be addressed before doing any work. He was very easy to work with, and Mid-State as a whole was a great company to do business with. I plan on being a life-long customer and club member and will refer all my friends and family to them. Just a great experience all around!
Description of Work: AC tune up

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$98

Jim B.
08/2016
2.0
heating & air conditioning/hvac
  + -1 more
It appeared to me that the diagnosis was insulated and I had another independent heating and air conditioning vendor come out and he gave me a bid with a lot lower and it solved the problem and the unit is working fine. It appeared to me that they were trying to sell me a new unit and I think they were trying to push me in that direction.
Description of Work: I purchased a Big Deal coupon from them. I had them come out and they did a diagnosis.

Rating CategoryRating out of 5
quality
2.0
value
5.0
professionalism
3.0
responsiveness
4.0
punctuality
5.0

$49

Jason C.
08/2016
5.0
heating & air conditioning/hvac
  + -1 more
Called Mid State Air Conditioning & Heating to schedule an HVAC tune-up and was told they could send someone that day. Service tech showed up on time and was very professional. I was impressed with his knowledge and how thoroughly he inspected and cleaned my unit. I had several questions about my unit that the tech was more than willing to answer. I was very pleased with the overall service provided. I would highly recommend Mid State Air Conditioning and Heating.
Description of Work: Heating/ Air-Conditioning Tune-UP

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

charles S.
08/2016
5.0
heating & air conditioning/hvac
  + -1 more
I called Mid-State Air. They were very good at responding. Told me they were booked for a couple of weeks. I said no problem. They came out and serviced my son's ac when they said they would. Very good. I will use them again.
Description of Work: AC Tune-up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

Bowling L.
08/2016
1.0
heating & air conditioning/hvac
  + -1 more
Second serviceman was rude and did not do what he said he would do . Very untrustworthy .
Description of Work: Serviceman came to check wetness in crawl space stated someone else would do the job. Serviceman came and stated he would call with an estimate of cost, he never did and on the phone stated he really didn't want to go into our crawl space. Maybe he needed to find a new job found someone else to do work.

Rating CategoryRating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Mid-State Air Conditioning, Heating & Plumbing LLC
We did go into the crawl space and we did everything we said we would do. Evidently she doesn't know how to operate her voicemail because there were two messages left for her and she didn't return the call either time

Nathan W.
08/2016
5.0
heating & air conditioning/hvac
  + -1 more
The cleaning and tune-up of my A/C was completed in the amount of time I was told to expect when I had called Mid State previously to schedule their visit. The technician arrived on time, was courteous, and was great about answering a few questions I had about getting the best efficiency out of the unit.
Description of Work: Central A/C cleaning and tune-up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Nathan W.
08/2016
5.0
heating & air conditioning/hvac
  + -1 more
The cleaning and tune-up of my A/C was completed in the amount of time I was told to expect when I had called Mid State previously to schedule their visit. The technician arrived on time, was courteous, and was great about answering a few questions I had about getting the best efficiency out of the unit.
Description of Work: Central A/C cleaning and tune-up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jana M.
08/2016
5.0
heating & air conditioning/hvac
  + -1 more
Great! Clay let me tag along as he and his coworker inspected, tested, and cleaned my HVAC. He took the time to explain each procedure to me, and explained the importance of having the unit cleaned and inspected twice yearly to ensure proper operation. They even washed the outside of my unit so it looks pretty! Mid State has a "Service Club" that provides two inspections per year, plus a complimentary plumbing inspection, and 15% discount if/when additional services are needed. I went ahead and signed up for the club membership.
Description of Work: HVAC inspection and clean-up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Waqas A.
08/2016
5.0
heating & air conditioning/hvac
  + -1 more
Repairman did a free diagnostics of the whole system and figured out what was wrong. Explained in laymen's terms how much everything would cost. Operator was very professional as well. Repairman was out to our house in 2 hours.
Description of Work: Second opinion to compare with Sears and local businesses A/C was not cooling

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Cynthia B.
08/2016
5.0
heating & air conditioning/hvac
  + -1 more
Wonderful service - even called to let me know they would be late due to freeway tie-up. Clear concise work record & diagnosis of one problem, which I will be happy to have them address. Highly recommend!
Description of Work: A/C & heating checkup

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

David D.
08/2016
5.0
heating & air conditioning/hvac
  + -1 more
Arrived right on time, they were extremely thorough even checking my duct work throughout the crawl space. Well worth the cost.
Description of Work: AC inspection, clogged condensate drain

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mike S.
07/2016
5.0
heating & air conditioning/hvac
  + -1 more
Worker was very professional and polite. Gave the central a once over and identified potential problems.
Description of Work: Air conditioning cleaned and inspected.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Marshall H.
07/2016
5.0
heating & air conditioning/hvac
  + -1 more
We have just moved into a new house and immediately noticed that our upstair AC was not able to keep up during the heat of the day. It was running for about 12 hours straight during the day. I was dreading the electric bill we would receive, so I contacted an HVAC company to look into it. The first company gave an option to either repair ($1500-2000) or replace ($3100). I wanted a second opinion and bid, so I contacted Mid State. The tech arrived and did not see any reason to replace the unit and recommended only a recharge of freon as the pressure were a little low. That immediately fixed the problem, and save me $3000 over replacement at the same time. The technician knew what the other company had recommended, and he could have easily sold me on needing to replace the unit. However, he was honest and made the easy, inexpensive fix. Because of that honesty and their fair prices, I have since signed up for the scheduled maintenance service (I have not yet had my first scheduled maintenance done). Their prices are set, meaning that they won't upcharge if they are busy at the time. I feel confident that they will provide a competitive rate for their repairs and not attempt to gouge because they have a lot of work at the moment. I can't comment on whether they are the absolute cheapest provider out there, but I do feel their prices for repair and maintenance are competitive and fair.
Description of Work: They provided a second opinion, diagnosis, and fix for our upstairs air conditioning unit

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

jerome O.
07/2016
5.0
heating & air conditioning/hvac
  + -1 more
OUTSTANDING--had airbnb clients arriving in 4 hours. Mid State Air had problem fixed when clients arrived. Our first experience with Mid State AND Angies List. Even our clients were impressed. We have 8 homes and they are now our go-to company. Will be first time in years we will use same company again after so many poor experiences. THANK YOU MID STATE
Description of Work: Repair air conditioning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

Charles C.
06/2016
5.0
heating & air conditioning/hvac
  + -1 more
--Upstairs AC unit wasn't cooling enough to handle the summer heat. --Called mid-state during the early afternoon. --Dispatcher was very professional, among the best dispatching systems I've seen for a local firm. --Technician arrived within the window. Office communicated the entire time. --Technician examined all components to the upstairs unit, determined that most components worked properly and didn't need repair, then discovered that the coils on the outdoor unit were extremely dirty, inhibiting the cooling potential. --Cleaned the coils and replaced upstairs filters for better air flow. Air flow and cooling working better now. --Technician was very professional and cordial. --Signed up for an ongoing maintenance plan for all units.
Description of Work: Inspected and cleaned an underperforming upstairs AC unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$325

Steven S.
06/2016
2.0
heating & air conditioning/hvac
  + -1 more
Paid a $50 service call fee to be told we needed a $1600 new a/c unit. Our unit is only 5 years olds. Had a second opinion and $150 later everything works great. I used Mid State before with good results. This was just a very bad service call. Too much variability in the quality of the techs.
Description of Work: Some diagnostics to tell us we needed a brand new a/c unit.

Rating CategoryRating out of 5
quality
1.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

$1,600

Dave B.
06/2016
5.0
heating & air conditioning/hvac
  + -1 more
Brendan was great. Very punctual and professional. He was very clear on what he was doing and the results of his tune up.
Description of Work: Gave my air conditioning system a tune up and check up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Muhammad A.
06/2016
3.0
heating & air conditioning/hvac
  + -1 more
The tech came at my house. He checked my cooling system and gave the estimate which was very vague.He will told me it will take "whole day" to do this job. We agred on the price. After 15 min he said he is done. Please note I was not there as it is an empty house ( for sale). When I asked him wheather he finished all the work , he stated "yes". However when I asked him specific things he said it was not included in the estimate. I end up paying him more to fix those problems. The other guy who is not on angies list gave me an estimate of 544 $ for the same thing.
Description of Work: The tech came at my house. He checked my cooling system and gave the estimate which was very vague.He will told me it will take "whole day" to do this job. We agred on the price. After 15 min he said he is done. Please note I was not there as it is an empty house ( for sale). When I asked him wheather he finished all the work , he stated "yes". However when I asked him specific things he said it was not included in the estimate. I end up paying him more to fix those problems. The other guy who is not on angies list gave me an estimate of 544 $ for the same thing.

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
1.0
responsiveness
4.0
punctuality
4.0

$909

Response from Mid-State Air Conditioning, Heating & Plumbing LLC
We were called out to provide a second opinion on some things that another company had recommended. Our price was quoted and agreed to and we performed the work. My technician had a total of four hours on this call

Emily H.
06/2016
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
The man was very professional. The company called us and kept us up to date and on when his exact arrival time would be. He explained everything very well and took his time showing us exactly what was wrong. We were pleased with the service and will use them in the future.
Description of Work: They fixed our AC unit within 24 hours of calling them. We had it go out suddenly and they were the only company who came in a quickly and timely manner! Thank goodness!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Julia B.
05/2016
1.0
heating & air conditioning/hvac
  + -1 more
After determining we needed a new compressor and that it was in-warranty, the technician attempted to up-sell us on several additional parts, finally determining that we would have to pay $1700 for the repair. While the part was under warranty, the other parts needed to make the compressor run were not, the system needed new freon, and they would have to order the compressor as it was not local and we were responsible for the shipping. We have two toddlers in our home and needed to get the air up and running as quickly as possible. We called every day and didn't learn until three days later the status of the part. By this time we had contacted another service provider who DID find the part locally and charged us $745 for the same work. I am astounded at the lack of communication, especially with two young children, and at the egregious pricing associated with this company.
Description of Work: Mid-State came out to look at our AC that was not working. He quickly diagnosed that our 2014 HVAC needed a new compressor.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$1,700

Response from Mid-State Air Conditioning, Heating & Plumbing LLC
She called approx 9:30am on May 9. The schedule was full but we scheduled the call anyway and had a technician at her house by 7:00pm that same evening. The compressor was bad and needed to be replaced but since it was so late in the day, the compressor couldn't be ordered until the next day which was May 10. She said she called every day to check on the status of the part. The truth is she actually called literally every hour starting on the morning of May 10. Anyway, we had the part ready for install by the following day which was the May 11 and scheduled the install with her for the next day which was May 12. Later that day she called and canceled the install saying she had found another company that could do the install cheaper. I did an internet search for the "company" she said she used and it turns out it's not even a company. They have no web site, no Angie's list reviews and the only thing located at that address is a 1512 Sq. ft. single family home. She may think she got the same work that we were going to do for $745 but she did not. She also mentioned that she needed to get the air up and running as soon as possible because they have two toddlers in the home. She lives in a multi system home that has three air conditioning systems and only one of the three was down.

Shelton D.
05/2016
5.0
heating & air conditioning/hvac
  + -1 more
Wired me back up and I was fixed. That simple.
Description of Work: Fixed a broken system that was left intentionally undone and broken on purpose from Brentwood Comfort Control. It was clear they left certain wires completely undone so another AC call would be needed to get my AC working. I saw this with my own eyes in 2 places.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Pier C T.
04/2016
5.0
heating & air conditioning/hvac
  + -1 more
I purchased a home in Inglewood that had a very old HVAC/heat pump unit. I purchased a Mid State coupon on Angie's List for a $49 inspection. Well, when the inspector opened the unit's circuit breaker, the whole thing fell apart in his hands. Not his fault, to be sure, but it sucked not to have heat in the middle of winter. In any case, I called 3 providers to get quotes on a new HVAC/heat pump replacement. Not only did Mid State beat their 2 competitors and install the new unit promptly, but they've turned out to be incredibly efficient and responsive as a little bit of further troubleshooting ( re wiring and old ducts) was required. I always like supporting a locally owned and operated company, You call Mid State, and you get a really nice and helpful person on the phone right away. Really, I can't imagine you'd do better with any other company.
Description of Work: Installed new HVAC/heat pump system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,285

Steve W.
04/2016
5.0
heating & air conditioning/hvac
  + -1 more
The inspection, the information received about the equipment, and the installation were allprofessional and well done. Very happy with the arrangements and the work done.
Description of Work: Checked my Gas Heat on Air/Heat system and pointed out major problems. Heat exchanger wasbad as well as a fan motor showing oil. Later I had them install a new Air/Heat system.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,095

Contact information


Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

Licensed*

Trade License Number
36234
Trade License Locale
TN
Trade License Authority
Tennessee Department of Commerce and Insurance Board
Trade License Expiration
04/30/2023

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Air Duct Cleaning,
Dryer Vent Cleaning,
Insulation,
Plumbing,
Natural Gas Lines,
Wells and Pumps,
Windows,
Roofing

FAQ

Mid-State Air Conditioning, Heating & Plumbing LLC is currently rated 4.8 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Mid-State Air Conditioning, Heating & Plumbing LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Mid-State Air Conditioning, Heating & Plumbing LLC does not offer free project estimates.
Yes, Mid-State Air Conditioning, Heating & Plumbing LLC offers eco-friendly accreditations.
No, Mid-State Air Conditioning, Heating & Plumbing LLC does not offer a senior discount.
No, Mid-State Air Conditioning, Heating & Plumbing LLC does not offer emergency services.
Yes, Mid-State Air Conditioning, Heating & Plumbing LLC offers warranties.
Mid-State Air Conditioning, Heating & Plumbing LLC offers the following services: Air conditioner installation, heating repair, thermostat, zone control, furnace, heat pump, maintenance, indoor air quality, filtration, humidifier, dehumidifier, UV germicidal light, duct sealing, plumbing.
Gas leak repairs & windows.

Contact information


Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day