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ServiceMaster of Germantown

Carpet Cleaning, House Cleaning, Upholstery Cleaning,

About us

ServiceMaster of Germantown is a leading disaster restoration and professional cleaning service provider. We will work with your insurance company for any water, fire or mold claims and accept major credit cards such as Visa, Mastercard and Discover. Check our our website and facebook page for tips and monthly specials!

Business highlights

32 years of trusted experience
Emergency Services Offered

Services we offer

carpet cleaning, upholstery cleaning, wood floor renewal & cleaning, ceramic tile floor cleaning, window cleaning; smoke odor removal, water and fire damage clean up, post construction cleaning; mold remediation and testing; air duct cleaning, bio-hazard/trauma clean up.

Services we don't offer

mexican tile floor cleaning, janitorial services, brick or marble floor cleaning, carpet repair/installation, construction services

Amenities

Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.870 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
11%
3
3%
2
0%
1
3%


Rating CategoryRating out of 5
quality
4.8
value
4.8
professionalism
4.8
responsiveness
4.9
punctuality
4.9
Showing 26-50 of 70 reviews

Gary G.
03/2017
5.0
carpet cleaners
  + -1 more
On time and very professional
Description of Work: Carpet Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Debbie K.
01/2017
5.0
carpet cleaners
  + -1 more
Prompt, courteous, excellent work
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Debbie K.
01/2017
5.0
carpet cleaners
  + -1 more
Prompt, courteous, excellent work
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

brian G.
12/2016
5.0
carpet cleaners
  + -1 more
.
Description of Work: We used ServiceMaster for carpet cleaning.
Rating CategoryRating out of 5
Yes, I recommend this pro

Hope M.
10/2016
5.0
carpet cleaners
  + -1 more
They were great!
Description of Work: The crew was great. They were on time and professional. They cleaned three rooms and a hallway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Kerry A C.
09/2016
5.0
carpet cleaners
  + -1 more
Everything went well.
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

tony B.
08/2016
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

brian G.
07/2016
5.0
carpet cleaners
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Norma Y.
06/2016
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

debbie B.
01/2016
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: I purchased a angies list special carpet cleaning. They were prompt in contacting me and scheduling an appt.I was desperate for attention to pet accidents. Sam called before coming, arrived promptly, was kind, courteous but above all else did an outstanding job. He paid close attention to a few stains. I am beyond happy with the results. I will have them come back and do the rest of my house in the future. Highly recommend.
Rating CategoryRating out of 5
Yes, I recommend this pro

Melinda D.
05/2007
5.0
carpet cleaners
  + -1 more
The technician called before he came and arrived within the prearranged time frame. I pointed out some stains that were on the carpet. He finished the job in less than an hour. All of the stains that I had pointed out earlier were gone and the carpet as a whole looked and smelled cleaner. The technician was friendly and efficient.
Description of Work: They cleaned and applied Scotchguard in two rooms and a hall.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

09/2006
5.0
carpet cleaners
  + -1 more
I have a yearly contract with this company. I clean my carpets and rugs twice a year and they do a awesome job. They use various cleaning methods when dealing with different causes of dirty carpet. They clean my carpets very well.
Description of Work: They cleaned my living room, bed room, and the computer room carpets and rugs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

09/2006
5.0
carpet cleaners
  + -1 more
Good work, I am satisfied with it. The carpets look and feel better, and like the clean smell and fragrance.
Description of Work: Carpet cleaning in four rooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

AKILAH B.
09/2006
5.0
carpet cleaners
  + -1 more
They did a very good job by cleaning our carpet. The carpet is looking like new now. I really appreciate their work.
Description of Work: Cleaned the carpets in my T.V. room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

09/2006
5.0
carpet cleaners
  + -1 more
The company service was very good. Punctual, didn't need any explanation about what to do, cleaned the carpet very well. I'm happy with their work.
Description of Work: They cleaned the carpet in my living room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

09/2006
5.0
carpet cleaners
  + -1 more
They are hard working fellas. They see to it that they remove all the stains without damaging my carpets. I really like their way of cleaning. That is what is so good about them & I would hire them in the future again.
Description of Work: They cleaned the carpets in the hallway & 3 rooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

09/2006
5.0
carpet cleaners
  + -1 more
The company service was very good. They first dusted the carpet thoroughly. Then, they removed all the dirt and stains from the carpet. All in all, they have done a excellent job.
Description of Work: They cleaned the carpet in our bedroom and our rooms upstairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

09/2006
5.0
carpet cleaners
  + -1 more
It is a normal procedure for them because they come every month to clean the carpets. They are really are very good in what they do and they also take care about the hygiene. I think that's really great.
Description of Work: They cleaned the carpet in the living room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

09/2006
5.0
carpet cleaners
  + -1 more
We asked the cleaning company to be extra gentle with our carpets as they are very valuable. They gave their best and did some wonderful work. I was very pleased with them.
Description of Work: They cleaned my living room and bedroom carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

09/2006
5.0
carpet cleaners
  + -1 more
These guys have a lot of goodwill in our area. The people working with their organization are very polite & very responsive to customers. I will use them for business again.
Description of Work: They cleaned the carpet in the family room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$35

09/2006
5.0
carpet cleaners
  + -1 more
I know this company, they are very well to do and also very professional to work with. They know their job very perfectly. I'm happy with their services and I will surely hire them again in the future.
Description of Work: They cleaned my carpets in the hallway & my study room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$45

09/2006
5.0
carpet cleaners
  + -1 more
I like these people a lot for their services. I appreciate them for their hard work & I will surely hire them in the future for the good job they do.
Description of Work: They cleaned the carpet in my living room, dining room and hallway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

09/2006
5.0
carpet cleaners
  + -1 more
They've done a good job of cleaning my carpets. Though my carpets are old, they've been looking shabby from all the wear and tear more in recent times. Those nice guys removed all the dirt & made my carpets look good. They gave good value for my money.
Description of Work: They cleaned the carpet in my living room & in the dining room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

Clifford S.
08/2006
4.0
pest control
  + -1 more
Service Master sets an appointment and they are diligent to show up every three months on time. Their workers are prompt and courteous and inform me of their findings. I have had a problem with spiders coming back before the next scheduled appointment, but when I called Service Master they were very prompt and sent someone out right away to spray. They are always very polite. The only problem I have is with servicing is occasionally I have some cleaning left to do, and I wish they would clean up a little better.
Description of Work: I have a contract with Service Master doing inspections every 3 months on the interior of my home, which is between 1800 and 2100 square feet for termites, ants, spiders and roaches.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

RONALD S.
08/2006
5.0
carpet cleaners
  + -1 more
This job took about one hour and a half with two men cleaning. They did one heck of a job. What a difference it made when they were done. They even moved some furniture and placed it back after they were done. They were very polite when they were in my home.
Description of Work: They cleaned three rooms of carpet in our home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100
    • 1
    • 2(current)
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Contact information

715 Chaney Cv Ste 102, Collierville, TN 38017

www.smgtown.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
House Cleaning,
Upholstery Cleaning,
Pest Control,
Mold Testing & Remediation,
Pressure Washing,
Air Duct Cleaning,
Window Cleaning,
Water & Smoke Damage

FAQ

ServiceMaster of Germantown is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

ServiceMaster of Germantown accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, ServiceMaster of Germantown does not offer free project estimates.
Yes, ServiceMaster of Germantown offers eco-friendly accreditations.
No, ServiceMaster of Germantown does not offer a senior discount.
Yes, ServiceMaster of Germantown offers emergency services.
Yes, ServiceMaster of Germantown offers warranties.
ServiceMaster of Germantown offers the following services: carpet cleaning, upholstery cleaning, wood floor renewal & cleaning, ceramic tile floor cleaning, window cleaning; smoke odor removal, water and fire damage clean up, post construction cleaning; mold remediation and testing; air duct cleaning, bio-hazard/trauma clean up.
mexican tile floor cleaning, janitorial services, brick or marble floor cleaning, carpet repair/installation, construction services

Contact information

715 Chaney Cv Ste 102, Collierville, TN 38017

www.smgtown.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed