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AppliancePartsPros.com

Appliance Repair, Appliance Sales and Installation, Appliance Repair - Small,

About us

Since 1999, we've helped millions of do-it-yourselfers save money and fix their broken appliances quickly by providing quality appliance parts and free repair advice. We are only an online appliance parts retailer that offers a 365 day warranty and fast shipping. We also offer technical advice and diagnosis totally free 6 days a week. If you are interested in repairing your own appliance, please call us at 1-877-477-7278 or click live chat on our web site. We will help diagnose the problem and provide you with all the necessary information for the repair free of charge. It's better with the Pros!™ Avoid costly service calls - visit us at http://www.appliancepartspros.com

Business highlights

26 years of trusted experience
Emergency Services Offered

Services we offer

We are an online appliance parts retailer that offers technical advice and diagnosis totally free 6 days a week.

Services we don't offer

We are only an online appliance parts retailer and do not have service technicians who make house calls.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Discover
MasterCard
PayPal
Visa

Reviews

4.7497 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
87%
4
5%
3
2%
2
1%
1
5%


Rating CategoryRating out of 5
quality
4.7
value
4.6
professionalism
4.7
responsiveness
4.8
punctuality
4.8
Showing 451-475 of 497 reviews

Joel C.
06/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: Fix dryer

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$400

WILLIAM F.
06/2014
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Jacki F.
06/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: I have called Appliance Parts Pros a number of times to ask for advice on how to fix something. They have always been so helpful over the phone, getting me going in the right direction for fixing something. In 2012, I ordered a new part for our dishwasher from them. However, upon replacing the part, we found out that it wasn't that part that needed replacing, but rather something more substantial and costly, which prompted us to buy a new dishwasher. We returned the new part and received a full refund.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$72

Linda E.
06/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: I ordered a replacement door latch for my dishwasher from Appliance Parts Pro's website. I know nothing about appliance parts and repairs but the website made it easy to find what I needed. The part was reasonably priced and arrived very quickly. I was able to make the repair myself following a how-to video I found on the internet, but this company also states that you can call them for advice. If you would like to try a DYI appliance repair, I highly recommend this company for purchasing the parts.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$30

david B.
06/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: ordered refrigerator part. shipped and received in 3 days. realized I didn't need part afterall, shipped back and received credit shortly after.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

Elizabeth P.
06/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: Ordered and replaced refrigerator part. Excellent service and fare pricing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Stephen K.
06/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: Ordered stove part

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Regina C.
06/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: Diagnostic performed on stove; cost of repair wasn't justifiable since purchasing a new stove would be the same. It was decided to purchase new appliance.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$132

Melissa W.
05/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: things went great

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Jon P.
05/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: This is an online replacement parts website. I used to them when I needed a new burner for my stove. Part was a good price, arrived quickly!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$32

John H.
05/2014
5.0
appliance repair
  + -1 more
Great.
Description of Work: Sent repair advice and parts.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$30

Robert T.
05/2014
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$30

Alice K.
04/2014
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Robert E.
04/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: the airplane ticket to have them come in from California was expensive but thanks for recommending them.if I ever move to Encino, I will be sure to look them up maybe even use them.i did not use them this time as you may have guessed.
Rating CategoryRating out of 5

Charles and Rachelle B.
04/2014
5.0
appliance repair, heating & air conditioning/hvac
  + 0 more
unknown
Description of Work: I always buy parts from them for my gas stove, furnace, and refrigerator. I always use them as a vendor even if their prices are slightly higher, because of their reliable service after the sale. Parts always come quickly and exactly as described. I've done business with them as needed for 14 years, and will continue to due so in the future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$148

David L.
04/2014
3.0
appliance repair
  + -1 more
unknown
Description of Work: They confirmed the error code on my stove (which I had already told him) and told me that the OEM no longer offered a replacement for the bad circuit card. That was no help. Okay, so the OEM does not offer a new CCA. So why couldn't the service company trouble shoot and repair the bad component(s) on the CCA?? Seems like a lot of money for no help at all.

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
4.0
responsiveness
3.0
punctuality
5.0

$80

Response from AppliancePartsPros.com
I do apologize for the issue you encountered. However we are an online appliance parts retailer and do not have service technicians that make service calls and we do not offer repair services for individual parts. This leads us to believe your review may have been intended for another company. We do assist do-it-yourselfers with fixing their own appliances without having to hire a technician. If you are interested in repairing your own appliance, please call us at 1-877-477-7278 or click live chat on our web site with the model number of your appliances. We will help diagnose the problem and provide you with all the necessary information for the repair free of charge. Kind Regards, Cheryl T Customer Correspondence Team

Paulette H.
04/2014
5.0
appliance repair
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$115

Dwaine B.
03/2014
5.0
Bought parts from them no problems
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$30

Lawrence R.
02/2014
5.0
appliance repair
  + -1 more
Very well.
Description of Work: Provided replacement switch for washer.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$24

Donald K.
02/2014
5.0
small appliance repair
  + -1 more
.
Description of Work: I ordered, and was shipped a part from them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$40

Christian B.
02/2014
5.0
appliance repair
  + -1 more
Great. Have not received parts.
Description of Work: Part sales for Gas Range

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$32

Pat K.
01/2014
5.0
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

mike B.
01/2014
5.0
appliance repair
  + -1 more
.
Description of Work: I fixed my dryer got the part from them

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Henry E.
01/2014
5.0
Uncategorized
  + -1 more
I purchased parts to repair Dryer.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$45

Wendy K.
01/2014
5.0
appliance repair
  + -1 more
.
Description of Work: I did not use this service but spoke with a knowledgeable gentleman who helped me determine the exact problem we were having with our dryer. He was great and saved us a lot of money!

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

240 Edwards Street Southeast, Cleveland, TN 37311

http://www.appliancepartspros.com

Service hours

Sunday:
Closed
Monday:
7:00 AM - 11:59 PM
Tuesday:
7:00 AM - 11:59 PM
Wednesday:
7:00 AM - 11:59 PM
Thursday:
7:00 AM - 11:59 PM
Friday:
7:00 AM - 11:59 PM
Saturday:
7:00 AM - 11:59 PM

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair,
Appliance Sales and Installation,
Appliance Repair - Small,
Heating and Air Conditioning,
Auto Service,
Appliance Refinishing,
Water Heaters,
Vacuum Cleaners,
Gas Grills

FAQ

AppliancePartsPros.com is currently rated 4.7 overall out of 5.

Sunday: Closed

Monday: 7:00 AM - 11:59 PM

Tuesday: 7:00 AM - 11:59 PM

Wednesday: 7:00 AM - 11:59 PM

Thursday: 7:00 AM - 11:59 PM

Friday: 7:00 AM - 11:59 PM

Saturday: 7:00 AM - 11:59 PM

AppliancePartsPros.com accepts the following forms of payment: American Express,Discover,MasterCard,PayPal,Visa
Yes, AppliancePartsPros.com offers free project estimates.
No, AppliancePartsPros.com does not offer eco-friendly accreditations.
No, AppliancePartsPros.com does not offer a senior discount.
Yes, AppliancePartsPros.com offers emergency services.
Yes, AppliancePartsPros.com offers warranties.
AppliancePartsPros.com offers the following services: We are an online appliance parts retailer that offers technical advice and diagnosis totally free 6 days a week.
We are only an online appliance parts retailer and do not have service technicians who make house calls.

Contact information

240 Edwards Street Southeast, Cleveland, TN 37311

http://www.appliancepartspros.com

Service hours

Sunday:
Closed
Monday:
7:00 AM - 11:59 PM
Tuesday:
7:00 AM - 11:59 PM
Wednesday:
7:00 AM - 11:59 PM
Thursday:
7:00 AM - 11:59 PM
Friday:
7:00 AM - 11:59 PM
Saturday:
7:00 AM - 11:59 PM