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AppliancePartsPros.com

Appliance Repair, Appliance Sales and Installation, Appliance Repair - Small,

About us

Since 1999, we've helped millions of do-it-yourselfers save money and fix their broken appliances quickly by providing quality appliance parts and free repair advice. We are only an online appliance parts retailer that offers a 365 day warranty and fast shipping. We also offer technical advice and diagnosis totally free 6 days a week. If you are interested in repairing your own appliance, please call us at 1-877-477-7278 or click live chat on our web site. We will help diagnose the problem and provide you with all the necessary information for the repair free of charge. It's better with the Pros!â„¢ Avoid costly service calls - visit us at http://www.appliancepartspros.com

Business highlights

26 years of trusted experience
Emergency Services Offered

Services we offer

We are an online appliance parts retailer that offers technical advice and diagnosis totally free 6 days a week.

Services we don't offer

We are only an online appliance parts retailer and do not have service technicians who make house calls.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Discover
MasterCard
PayPal
Visa

Reviews

4.7497 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
87%
4
5%
3
2%
2
1%
1
5%


Rating CategoryRating out of 5
quality
4.7
value
4.6
professionalism
4.7
responsiveness
4.8
punctuality
4.8
Showing 201-225 of 497 reviews

Carol M.
08/2013
5.0
appliance repair, appliance sales
  + 0 more
You can't get any better service than this.
Description of Work: The provider gave information on website which determined which part I needed. I received the part the next day with normal delivery charges. This company WOWED me!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$40

Erica D.
07/2013
5.0
appliance repair, appliance sales
  + 0 more
This online store has a HUGE variety of parts for pretty much every major appliance out there. First good thing is that the parts got to my house FAST. Like, less than 48 hours fast. Second good thing: the price for the parts was more than reasonable, and half of what the manufacturer wanted to charge me. The process was easy and it was really easy to find the correct parts on the site. When I placed the order, (third good thing) my order confirmation came instantly, and they're part of Google's protection plan, which gave me extra assurance (I was recently burned by an online vendor, so this was crucial). Thank you for making my dryer repair less painful (at least where replacement parts are concerned). I will absolutely be using this vendor again and will be recommending them to my friends and family.
Description of Work: Provided replacement parts for residential clothes dryer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$37.4

Martha O.
07/2013
5.0
appliance repair
  + -1 more
Dave explained the problem with the washer and looked up the cost to fix the machine. He was able to get back to me the same day with the estimates for the repair. He also9 answered two questions we had about other appliances we were having issues with.
Description of Work: Determined problem with washer

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Bruce O.
07/2013
5.0
appliance repair, appliance sales
  + 0 more
Amazing! Ordered part one day and it was delivered by FedEx the next day.
Description of Work: Provided part for GE Profile refrigerator/freezer

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$27

Myra G.
07/2013
5.0
appliance repair
  + -1 more
Ordering was easy. I watched the video and was able to do the service myself. They were very promt in getting the part shipped. I will use them again in the future.
Description of Work: Shipped the parts I ordered. I was told 2-5 days and I got it in 2 days

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$45

Kathryn M.
07/2013
5.0
appliance repair, appliance sales
  + 0 more
No problems. Site was easy to navigate.
Description of Work: On line site to order appliance part

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Fernandez W.
07/2013
5.0
appliance repair, appliance sales
  + 0 more
It was delivered earlier than I expected and it was the right part. Ordering was easy and the entire process exceeded my expectations.
Description of Work: Larger Crisper for Maytag refrigerator

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$68

Mark S.
07/2013
5.0
appliance repair, appliance sales
  + 0 more
Very good. I spoke with a customer service rep though the live chat option and they were very helpful.
Description of Work: I purchchased a part from their web site.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

Yes, I recommend this pro
$320

Nancy H.
07/2013
5.0
appliance repair
  + -1 more
It went great. I recommend them wholeheartedly to other Angie's List members.
Description of Work: AppliancePartsPros identifed the exact item I needed to repair an old GE stove. I also used them earlier to identify a replacement for my old Bosch dishwasher.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$26

Darlene T.
07/2013
5.0
appliance repair, appliance sales
  + 0 more
Perfect!! Easy to locate the part on their website (they provide an easy search engine and give accurate measurements to locate the replacement part quickly), shipped extremely fast at a standard rate (received the item the very next day at no extra charge), and best of all, it was a perfect fit. Works great, and we were able to use the oven the next day after I ordered the part. Couldn't be happier with a company, and would use them again. Thanks, AppliancePartsPros!!
Description of Work: Ordered new heating coil for 27 year-old GE oven.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$15

Kevin T.
07/2013
5.0
appliance repair, appliance sales
  + 0 more
Provided requested parts. Parts were shipped and received within two days. A competitor couldn't guarantee shipping for at least a week.
Description of Work: Provided parts for refrigerator repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$15

Edward C.
07/2013
5.0
appliance repair, appliance sales
  + 0 more
Local parts dealer wanted $87.50 for control, plus PA state sales tax, and said that it had to be ordered and will be in 2-3 days with no shipping cost. Control $87.50 Tax: $5.25 Mileage $11.00 (20 miles round trip for me to pick up control @ 55 cents per mile. Total: $103.75 Found AlliancePartsPros.com on the internet. Good parts display and information. Control $56.62 Tax: $3.40 Ship: $6.95 (2-3 days) Total: $66.97 Total saved by using AppliancePartsPros.com= $36.78 But the very best thing about this whole purchase is that I had purchased the control at 4:24 PM on 7-17-2013, and a FedEx van was backing down my driveway this morning 7-18-2013 at 9:10 AM, and this was not an expedite overnight order. Control was shipped from Albany NY. Very good business structure. I thank them very much, and I will keep their site and spread the word to my friends. Ed Chipalowsky
Description of Work: I purchased a thermostatic control for my old Sears Coldspot refrigerator.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$66.97

Rhonda H.
07/2013
5.0
appliance repair, appliance sales
  + 0 more
We ordered the appropriately priced (compared to other online stores) part on SUNDAY for our Whirlpool washer and received it in the mail on TUESDAY!! SUPERFAST SHIPPING!! The part was exactly what we expected, it's in the machine and was working that same day. Will gladly do business with this company again. Thanks!
Description of Work: We ordered the part on Sunday that we needed to repair our Whirlpool washer. We received the shipment on TUESDAY and had the washer running again that night. AMAZINGLY fast shipping. Thanks sooo much!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

David R.
07/2013
5.0
appliance repair, appliance sales
  + 0 more
I haven't found a better source for appliance repair parts anywhere. I've used this company several times. Prices are the best I've seen and in-stock status has been great. Very rapid shipping times on in-stock items. Will always go here first for appliance repair parts.
Description of Work: Supplied replacement heater element for a Maytag clothes dryer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

Bill B.
07/2013
5.0
appliance repair, appliance sales
  + 0 more
I have found thier web site to be very both the parts diagrams and model /equipment lookup. Oredering is simple and I have been very happy with the shipping.
Description of Work: I have used Appliance Parts Pros many times to help me identify and order parts to to repair various appliances.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Charles K.
07/2013
5.0
appliance repair, appliance sales
  + 0 more
I've used Appliance Parts Pro on several occasions and have always gotten exactly what I needed. Other places, such as Sears, have always proven to be a gamble as to what part will actually be sent due to variations in models and configurations. Once you get a wrong part part if usually doesn't pay to pay to ship it back and pay for another mystery part to be shipped. These guys get it right every time.
Description of Work: Ordered repair parts for a washing machine.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Derek C.
07/2013
5.0
appliance repair, appliance sales
  + 0 more
We ordered a new circuit board for our refrigerator on Monday evening. The site said that orders placed after 4pm normally take two business days, which we assumed meant Thursday -- Tuesday to ship, then two days. We were very surprised and pleased to get the board late on Wednesday. Life is inconvenient without a refrigerator, so the quick delivery was very nice. Most sites try to push you into more expensive delivery options if you want it sooner; this was the only site I can ever recall that actually encouraged users to choose the cheaper shipping option on the grounds that 91% of their orders were delivered in 2 business days. The fact that they actually met their own stringent standards for the lower rate was really refresshing. The board worked flawlessly.
Description of Work: Sent a part

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Cheryl F.
07/2013
5.0
appliance repair, appliance sales
  + 0 more
I needed to replace a heating element in my 20 year old oven. I went on line to AppliancePartsPros.com & watched a how to video, then I cross checked the model number of my oven...ordered the part, it arrived 2 days later. Thanks to the video I replaced the heating element and now I have a working oven... I'M SO HAPPY!!!!!
Description of Work: Provided a heating element for my oven.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$31

Rick B.
07/2013
5.0
appliance repair, appliance sales
  + 0 more
I needed a new drain pump for my Kenmore washing machine. I used Google to diagnose the problem and determine which part I needed. After that, I went to AppliancePartsPro.com to order the part. Their website is pretty easy to use. You can search by the appliance model number or by your part name/number if you know it. There are schematics for all parts and repair videos for everything I've ordered so far (this was my fourth order with them). These make ordering the exact part you need very easy and greatly help with installation. Parts are cheaper than ordering from Sears. Order fulfillment is fabulous! I ordered on a Sunday night and the part arrived Tuesday morning with their basic shipping option. Installation instructions were included with the drain pump, and I had the part replaced fairly quickly.
Description of Work: AppliancePartsPros.com is an online business selling parts for appliances--they do not do the repairs. I've ordered parts for my fridge, clothes dryer, and most recently my washing machine. Their search functions are great, as you can search by appliance model or part number. Schematics for each part and videos are available.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Virginia C.
07/2013
5.0
appliance repair
  + -1 more
Part arrived in two days. Very happy with prompt service and discounted price. Postage a little steep for such a small part, can understand a lot of paper work. Just happy to obtain the part,since Home Depot was no help.
Description of Work: Furnished a cover in refrigerator crisper.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$16

marc F.
07/2013
5.0
appliance repair, appliance sales
  + 0 more
The website was VERY EASY to navigate. Shipping was same day, and I received the part they very next day---even with standard shipping!!!
Description of Work: I ordered a replacement part for my G.E. range

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$20

Jon F.
07/2013
5.0
appliance repair, appliance sales
  + 0 more
Ordered the part on Friday and received the part on Saturday for the price of regular delivery. Local deale told me it would take at leat 5 days for them to get the part and it would cost $140.00. Part worked perfectly.
Description of Work: Provided electronic component for refrigerator

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$102

Cellia K.
07/2013
5.0
appliance repair, appliance sales
  + 0 more
The website has an extensive parts catalogue. All the parts I needed for my 14 year old washer were available. There are also additional repair help pages on the site. Ordering on the website was easy and quick. Shipping was a reasonable price and quick.
Description of Work: Internet Store - appliance parts

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$96

Dan B.
07/2013
5.0
appliance repair, appliance sales
  + 0 more
Part arrived VERY quickly, was the correct part and dishwasher was repaired in about 15 minutes by myself, saving, by my estimate, over $100!!
Description of Work: Appliance part was ordered from them on 6/27 through their easy-to-use website.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$25

Terry H.
07/2013
5.0
appliance repair, appliance sales
  + 0 more
Part was in stock and arrived in a few days. Online instructions, Q&A issues, etc. were great except for that they assume you know how to get the "shell" off of the machine, and that was one of the hardest parts. Some parts snap off, but you don't want to just start prying things off that possibly don't pry and break them. The repair itself wasn't that difficult. Part worked, and washing machine is running again. Price was fair (about $175), but could have gotten it for about $100 on another site with a very stringent return policy. I guess part of what you are paying for is the ability to return the part if it doesn't work or if that wasn't what was wrong with your machine. It was worth it to me to pay more since I really wasn't sure I would be able to do the repair - very new to me. Still saved me over $250 for the installation. I was quoted $409 plus tax ($447 here) by two different repairmen, and paid only $175 plus about an hour and a half of our time. A pro could have done the job in less than 30 minutes so we would have been paying an awful lot for a repairman to do something we could do ourselves. Thanks so much!
Description of Work: Purchased washing machine timer for my Frigidaire stack unit. They provide diagrams for installation, Q&A and a repair forum on their website.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Contact information

240 Edwards Street Southeast, Cleveland, TN 37311

http://www.appliancepartspros.com

Service hours

Sunday:
Closed
Monday:
7:00 AM - 11:59 PM
Tuesday:
7:00 AM - 11:59 PM
Wednesday:
7:00 AM - 11:59 PM
Thursday:
7:00 AM - 11:59 PM
Friday:
7:00 AM - 11:59 PM
Saturday:
7:00 AM - 11:59 PM

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair,
Appliance Sales and Installation,
Appliance Repair - Small,
Heating and Air Conditioning,
Auto Service,
Appliance Refinishing,
Water Heaters,
Vacuum Cleaners,
Gas Grills

FAQ

AppliancePartsPros.com is currently rated 4.7 overall out of 5.

Sunday: Closed

Monday: 7:00 AM - 11:59 PM

Tuesday: 7:00 AM - 11:59 PM

Wednesday: 7:00 AM - 11:59 PM

Thursday: 7:00 AM - 11:59 PM

Friday: 7:00 AM - 11:59 PM

Saturday: 7:00 AM - 11:59 PM

AppliancePartsPros.com accepts the following forms of payment: American Express,Discover,MasterCard,PayPal,Visa
Yes, AppliancePartsPros.com offers free project estimates.
No, AppliancePartsPros.com does not offer eco-friendly accreditations.
No, AppliancePartsPros.com does not offer a senior discount.
Yes, AppliancePartsPros.com offers emergency services.
Yes, AppliancePartsPros.com offers warranties.
AppliancePartsPros.com offers the following services: We are an online appliance parts retailer that offers technical advice and diagnosis totally free 6 days a week.
We are only an online appliance parts retailer and do not have service technicians who make house calls.

Contact information

240 Edwards Street Southeast, Cleveland, TN 37311

http://www.appliancepartspros.com

Service hours

Sunday:
Closed
Monday:
7:00 AM - 11:59 PM
Tuesday:
7:00 AM - 11:59 PM
Wednesday:
7:00 AM - 11:59 PM
Thursday:
7:00 AM - 11:59 PM
Friday:
7:00 AM - 11:59 PM
Saturday:
7:00 AM - 11:59 PM