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AppliancePartsPros.com

Appliance Repair, Appliance Sales and Installation, Appliance Repair - Small,

About us

Since 1999, we've helped millions of do-it-yourselfers save money and fix their broken appliances quickly by providing quality appliance parts and free repair advice. We are only an online appliance parts retailer that offers a 365 day warranty and fast shipping. We also offer technical advice and diagnosis totally free 6 days a week. If you are interested in repairing your own appliance, please call us at 1-877-477-7278 or click live chat on our web site. We will help diagnose the problem and provide you with all the necessary information for the repair free of charge. It's better with the Pros!â„¢ Avoid costly service calls - visit us at http://www.appliancepartspros.com

Business highlights

26 years of trusted experience
Emergency Services Offered

Services we offer

We are an online appliance parts retailer that offers technical advice and diagnosis totally free 6 days a week.

Services we don't offer

We are only an online appliance parts retailer and do not have service technicians who make house calls.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Discover
MasterCard
PayPal
Visa

Reviews

4.7497 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
87%
4
5%
3
2%
2
1%
1
5%


Rating CategoryRating out of 5
quality
4.7
value
4.6
professionalism
4.7
responsiveness
4.8
punctuality
4.8
Showing 126-150 of 497 reviews

Todd K.
11/2013
5.0
appliance repair
  + -1 more
It went very well. I ordered two adjusters for a Kitchenaid dishwasher because the original parts broke allowing the wheels to come off the adjusters and allowed the basket to fall off the rails. They shipped them promptly arriving in two days.
Description of Work: Shipped dishwasher parts.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$52.8

Scott P.
11/2013
5.0
appliance repair
  + -1 more
Very easy if you are willing to pick up a screw driver and do it yourself!
Description of Work: "Researched the part I needed and sent it same day and it was here in two days, |It was awesome and seamless!"

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Dianne & Ron J.
11/2013
5.0
appliance repair
  + -1 more
haven't received this order but the last time i used appliance pro i was able to repair the icemaker without replacing it thanks entirely to these people and there video's
Description of Work: always shows a video that reaches us that are less than proficient at appliance repair

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$45

Janis A.
11/2013
5.0
appliance repair
  + -1 more
The site was very easy to use and they shipped my part within hours of ordering it. I received it in 2 days. They also have instructions on their site about how to install the part. Very pleased with this company and will order from them again should the need arise.
Description of Work: They supplied a part for my clothes dryer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$20

Carol C.
11/2013
5.0
small appliance repair
  + -1 more
The salesman (Joe Quinn) at Appliance Smart recommended AppliancePartsPros.com to replace my Kitchenaid dishwasher silverware basket. As Joe stated, the low price was found online at their site. I ordered the silverware basket on Friday morning and paid for standard shipping. To my amazement, the silverware basket was delivered the very next morning--a Saturday!! It is a factory part, made in the U.S.A. Needless to say, I am very pleased!
Description of Work: dishwasher part replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$38

Deborah M.
11/2013
5.0
appliance repair
  + -1 more
These guys are great. My experiences with their service has been top notch on both occasions. I placed this order on 11/20 at 2 PM and the knobs were delivered by FedEx at 11 AM on 11/21. With Thanksgiving around the corner and 4 of the 5 knobs broken my wife was most appreciative of the rapid service. The knobs were perfect. Oh, by the way, the price was much less than the OEM Parts Select website, $28 or Sears Parts Direct, $22.
Description of Work: Needed replacement knobs for GE gas range. Website easy to navigate. I provided model number and website provided the exploded parts drawing of the appliance and a selection of commonly ordered parts, the knobs being one. Photo is clear and Cross Reference Information provided for mfg, part numbers. Ordering screens are straight forward, (I have ordered from them before so my demographics were completed with a click).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
1.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$101

Joanne M.
11/2013
5.0
appliance repair
  + -1 more
I needed door parts for an older fridge. It was easy to use the website. All you do is Input the brand of the fridge and the model number and a picture diagram of the parts pops up. You copy down the the number of the part you want and scroll down the list which is under the picture on a split screen. Next, push the "buy it" button and you're done. I ordered them on 11/18/2013 and they came 11/19/2013 just after 1:00 pm by USPS. Parts well backed in bubble wrap envelope. Would use them again.
Description of Work: Provided easy to use website to buy parts.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
1.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$20

Kristi M.
11/2013
5.0
appliance repair
  + -1 more
Website is very easy to navigate. Checkout is a breeze. Shipping is very fast, this is my second order from them. The last order I received the very next day, paying the minimal shipping fee of $6.95. I'm sure that this order today will be the same. Very satisfied with their parts and service.
Description of Work: Fulfilled order and shipped the items to me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$35

Tim S.
11/2013
5.0
appliance repair
  + -1 more
Great, it came faster than I expected. And what this great is I didn't have to wait until a weekday. I was able to make the repair on Sunday.
Description of Work: I ordered tubing from the water source to the inside filter of an LG refrigerator on a Thursday afternoon and received the new tubing on Sunday morning. Very quick and my only issue is the shipping cost more than the part.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$12

Bruce ..
11/2013
5.0
appliance repair
  + -1 more
every thing was as I expected thanks Guys
Description of Work: send a part

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$55

Nathan W.
11/2013
5.0
small appliance repair
  + -1 more
Perfect. Same goods as advertised and arrived within 2 business days with normal delivery.
Description of Work: Sold spare refrigerator parts

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$35

Glen T.
11/2013
5.0
appliance repair
  + -1 more
Part arrived in good condition in about five days. Good price.
Description of Work: Provided control panel for whirlpool stove

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Suzan F.
11/2013
5.0
appliance repair
  + -1 more
Excellent business practices. Purchase or Return there are no hassles.
Description of Work: Excellent source of information and parts.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$73

Kathryn C.
11/2013
5.0
appliance repair
  + -1 more
I ordered a part for for GE oven and AppliancePartsPro had the best price and shipping cost.The order was placed on 11/4/13 and I was send a confirmation email with tracking information. I received the order around noon on 11/7/13. The packaging was very good. I am very pleased with this company and will use them again in the future.
Description of Work: This was an online order

Rating CategoryRating out of 5
value
5.0

Yes, I recommend this pro
$11.93

Steve N.
11/2013
5.0
appliance repair
  + -1 more
Fast and accurate. Felt very confident that we were getting the right part due to their user friendly website.
Description of Work: Ship parts for dishwasher.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

ROBERT L.
10/2013
5.0
appliance repair
  + -1 more
Great service! I went on the internet to find a part to my dryer and this company had what I needed and promised quick delivery. I ordered on Sunday and had the part in my hand by Tuesday at noon. Great service. Local parts suppliers didn't have the part. Awesome service, and I will definitely use this company again.
Description of Work: I needed a part for my clothes dryer. They had what I needed in stock and it was delivered in two days.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$15

Lisa C.
10/2013
5.0
appliance repair
  + -1 more
Fantastic! Website made it easy to find part by brand/model and included photos of parts. Shipment was prompt. Trifecta service :D
Description of Work: Provide microwave mounting screw replacement parts

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$12

Roy O.
10/2013
5.0
appliance repair
  + -1 more
Joe didn't have the part but told me where to get it how to install it saving me a service call!!
Description of Work: Joe tested the dryer and found the problem right away.

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$74.15

Kimberly V.
10/2013
5.0
appliance repair
  + -1 more
I've used Appliance Parts Pros in the past to replace a heating element for my electric stove. I found the prices to be very reasonable and my order was shipped promptly. I had my part in less than a week. This is my second order, and I would use this company again for any of my appliance parts needs.
Description of Work: Replacement heating element part for electric stove.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$45

Ricky D.
10/2013
5.0
appliance repair
  + -1 more
Part was shipped and delivered extremely fast and fit like a glove. Very good service
Description of Work: Shipped me a part I needed for my dishwasher

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$127

Thomas M.
10/2013
5.0
appliance repair
  + -1 more
Appliance/Parts had the item (GE electric oven door seal) to my great surprise since a local dealer who specializes in such parts said it was no longer available. Thanks to a Google Sesrch I found Appliance/Parts and ordered on line. The description of the item on line was exactly what I received. Delivery by FedEx was very fast considering that I did not order it overnight. Highly recommend this company.
Description of Work: By internet I ordered a part for a very old wall oven.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

pamela T.
10/2013
5.0
appliance repair
  + -1 more
I can't tell everyone enough good about Appliance Parts Pros! I ordered the parts I needed through their online service. I couldn't believe my eyes when I saw the FedEx delivery van in my driveway the very next day. The parts were exactly the ones I needed. Any do-it-yourself'ers out there that need parts, this is definitely your go to company. I highly recommend them to everyone! A++++++ Company
Description of Work: Provided washing machine parts

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$20

Katherine D.
10/2013
5.0
appliance repair
  + -1 more
I had called Frigidaire with the part number on the crisper. They told me I needed the model number of the fridge. So I called back with it and they told me that was not a model number and they couldnt help me. So I found Appliance Parts Pros online sent an email and they told me the part number I needed. Two days later I received the crisper and it was the one I needed. I was flabbergasted that the manufacturer could not help me and Appliance Parts could within a few minutes. This is an awesome company and I will use the anytime I need a part and will certainly recommend them to anyone needing a part!
Description of Work: I needed a replacement crisper for my Frigidaire refrigerator.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

James R.
10/2013
5.0
appliance repair
  + -1 more
The item was well packaged, delivered on time, and works just fine.
Description of Work: Sold me a replacement part for my microwave.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Lainey R.
10/2013
5.0
appliance repair
  + -1 more
We are novices dealing with appliances. Their website is effective. When I had questions, I was able to talk to personnel over the phone AND by using their on-line chat process. The Panels, etc. arrived as ordered and speedily. I was able to track the delivery process through their website. This was an excellent experience.
Description of Work: Sold us stainless steel replacement panels, etc. for dishwasher.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$330

Contact information

240 Edwards Street Southeast, Cleveland, TN 37311

http://www.appliancepartspros.com

Service hours

Sunday:
Closed
Monday:
7:00 AM - 11:59 PM
Tuesday:
7:00 AM - 11:59 PM
Wednesday:
7:00 AM - 11:59 PM
Thursday:
7:00 AM - 11:59 PM
Friday:
7:00 AM - 11:59 PM
Saturday:
7:00 AM - 11:59 PM

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair,
Appliance Sales and Installation,
Appliance Repair - Small,
Heating and Air Conditioning,
Auto Service,
Appliance Refinishing,
Water Heaters,
Vacuum Cleaners,
Gas Grills

FAQ

AppliancePartsPros.com is currently rated 4.7 overall out of 5.

Sunday: Closed

Monday: 7:00 AM - 11:59 PM

Tuesday: 7:00 AM - 11:59 PM

Wednesday: 7:00 AM - 11:59 PM

Thursday: 7:00 AM - 11:59 PM

Friday: 7:00 AM - 11:59 PM

Saturday: 7:00 AM - 11:59 PM

AppliancePartsPros.com accepts the following forms of payment: American Express,Discover,MasterCard,PayPal,Visa
Yes, AppliancePartsPros.com offers free project estimates.
No, AppliancePartsPros.com does not offer eco-friendly accreditations.
No, AppliancePartsPros.com does not offer a senior discount.
Yes, AppliancePartsPros.com offers emergency services.
Yes, AppliancePartsPros.com offers warranties.
AppliancePartsPros.com offers the following services: We are an online appliance parts retailer that offers technical advice and diagnosis totally free 6 days a week.
We are only an online appliance parts retailer and do not have service technicians who make house calls.

Contact information

240 Edwards Street Southeast, Cleveland, TN 37311

http://www.appliancepartspros.com

Service hours

Sunday:
Closed
Monday:
7:00 AM - 11:59 PM
Tuesday:
7:00 AM - 11:59 PM
Wednesday:
7:00 AM - 11:59 PM
Thursday:
7:00 AM - 11:59 PM
Friday:
7:00 AM - 11:59 PM
Saturday:
7:00 AM - 11:59 PM