Since 1999, we've helped millions of do-it-yourselfers save money and fix their broken appliances quickly by providing quality appliance parts and free repair advice. We are only an online
appliance parts retailer that offers a 365 day warranty and fast shipping. We also offer technical advice and diagnosis totally free 6 days a week. If you are interested in repairing your own appliance,
please call us at 1-877-477-7278 or click live chat on our web site. We will
help diagnose the problem and provide you with all the necessary
information for the repair free of charge. It's better with the Pros!â„¢ Avoid costly service calls - visit us at http://www.appliancepartspros.com
Business highlights
26 years of trusted experience
Emergency Services Offered
Services we offer
We are an online appliance parts retailer that offers technical advice and diagnosis totally free 6
days a week.
Services we don't offer
We are only an online appliance parts retailer and do not have service technicians who make
house calls.
ordered it on the 9th and it came on the 10th even though it was low cost shipping.
Description of Work: supplied a replacement element for my oven.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
Jennifer T.
01/2014
5.0
appliance repair
 + -1 more
I am very happy with the timeframe in which my order was filled/shipped and arrived. I would gladly order parts form this site again.
Description of Work: I ordered a part for my washer on Sunday and it arrived promptly on Tuesday.
Rating Category
Rating out of 5
quality
5.0
value
5.0
Yes, I recommend this pro
$235
robert M.
01/2014
5.0
appliance repair
 + -1 more
The parts arrived in two days and they were exactly what I needed. Great service and a site that is easy to navigate.
Description of Work: They provided replacement parts for my dishwasher.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
1.0
punctuality
1.0
Yes, I recommend this pro
$20
Jackie F.
01/2014
5.0
small appliance repair
 + -1 more
I ordered 2 wire beaters for my mixer on line. It was exactly the right part, it came promptly.
Description of Work: .
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Marvin S.
01/2014
5.0
small appliance repair
 + -1 more
We had a 25-year-old British-make countertop mixer that I thought was a goner. Took it to this shop, owner put oil into it, now it works like a charm. All done on-site.
Description of Work: I went to AppliancePartsPros.com.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$25
Eugene C.
01/2014
5.0
appliance repair
 + -1 more
I ordered the part on Friday 1/3/14 & it was delivered on Saturday 1/4/14. with standard shipping rate $6.95. I could not believe I received the part so quickly. I have been trying to get a part from a different vendor since before Thanksgiving. This was a very nice surprise.
Description of Work: Sent a door handle for a fridge.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$36.38
Helen W.
01/2014
5.0
appliance repair, small appliance repair
 + 0 more
I asked a question on Angie List and they immediately responded. Gave me a simple, honest answer and advice.
Description of Work: I consulted with AppliancePartsPros.com.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
Andrew P.
01/2014
5.0
appliance repair
 + -1 more
Online chat helped me find the correct parts for my dishwasher repair which they had and at a great price. Their video showed me how to to the repair. Part were shipped super fast, arrived fast via Fedex, They were the correct parts which I replaced in my GE dishwasher following their video. What a nice and money saving experience.
Description of Work: Provide part selection, repair support and the parts.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$23
Donna B.
01/2014
5.0
appliance repair, small appliance repair, appliance sales
 + 1 more
order parts for a dryer which turned out to be incorrect. The supplier returned a full refund for the part. The part which was needed had a backlog until March 2014. Somehow they found the part and had it shipped to us three weeks later. I have page marked this company and will use them for all part related orders in the future.
Description of Work: I used APPLIANCEPARTSPROS.COM
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Ron D.
01/2014
5.0
appliance repair
 + -1 more
This was a great shopping and purchasing experience!
Description of Work: Provided parts and shipping at the best prices I could find online.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$180
Fritz H.
12/2013
5.0
appliance repair
 + -1 more
Amazing service! I ordered the parts online Christmas day and they were delivered by Friday the 27th by mid morning even though I only paid for standard shipping. I would definitely recommend this company for any appliance parts. Website was very easy to navigate also.
Description of Work: Needed new wheels and axles for my bottom dishwasher rack.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$10
Doug J.
12/2013
5.0
appliance repair
 + -1 more
With the model number in hand you just type it in on the search function. Drawings come up with the various parts and you find the picture of the part and add it to your cart. Pretty simple! They tell you if the part is in stock, when it will be sent and then sent you the tracking information in an e-mail. The only thing that I do is because we have a PO Box I include our physical address on the second line when entering the shipping address. If your credit card has a mailing address at your PO Box you have to list it, other wise the charge may not go through. By adding the physical address you are covered depending on how your package gets sent. Also remember that with a PO Box your physical address may not show up on Google Map since Google uses the USPS database to build their location database.
Description of Work: On-line oreder for a broken part on our dryer.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$33
Adra B.
12/2013
5.0
appliance repair
 + -1 more
Parts were correct, arrived quickly even with the holiday the next day. The parts corrected the problem and the washer was repaired in record time for only the cost of two new parts. The cost was less than most other sites on-line (including Sears).
Description of Work: Their website helped identify the needed parts to repair my washing machine, I ordered them on Monday at noon and received them on Tuesday morning using standard shipping.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$95
Tamara O.
12/2013
5.0
appliance repair
 + -1 more
Best and fastest service ever! They must have a teleporter to deliver items. I purchased a new oven and the outside glass on the stove was broken while we were bringing it home. I was heartbroken. I took a day to search online for a new glass. This store had the best price by far. I ordered the piece at 4 pm on Thursday. I had it on my doorstep at 2 pm on Friday. I don't know how that is even possible. I paid $5 for shipping. It arrived beautifully packed, was in perfect condition and in 15 minutes my oven was back to new! I will be back without a doubt. I am thrilled and amazed at the great service. Thank you very much. You saved our Christmas dinner!
Description of Work: Sent out a replacement glass for my oven door
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$60
Kenneth A.
12/2013
5.0
appliance repair
 + -1 more
Incredible service. Needed to order a small part for a washing machine in house i just moved into. Found and ordered the part with no trouble. The following day I received and email and phone call from Appliance Parts Pros indicating that since the billing address did not match what the credit card company had on file (i had changed it but i guess it had not changed in the system yet), the part was cancelled and i needed to reorder. They also left a number for me to call, which i did. They were so nice and professional and had my part reordered in no time. And to top it all off i still received the part in one day! I will definitely re-order from Appliance Parts Pros. I may even order a part from them just to have something go right on a bad day!
Description of Work: Absolutely wonderful. Easy to find and order the part needed for repair. Found the part within 2 minutes of logging in, ordering was done in 3!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$21
Jack G.
12/2013
5.0
appliance repair
 + -1 more
Their website is easy to navigate and parts are easy to find using diagrams. All you need is the model number of the appliance. Prices are good and shipping is not outrageous. Good company to do business with.
Description of Work: Ordered repair parts for dishwasher.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$20
Stephen P.
12/2013
5.0
appliance repair
 + -1 more
I ordered the part at 10:30 AM it was shipped at 3:13PM. I received the part the next day before I got home at approx 2:00PM. Excellent response time and the part was an original OEM part not a cheap replacement. THNX.
Description of Work: Sold and shipped replacement part for my washing machine.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
1.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$55
Blake B.
12/2013
5.0
appliance repair
 + -1 more
It went great. I got a quick confirmation email. The following day I received an email with my tracking number. The package arrived as described in two business days! Very fast shipping through FedEx. The part was also easy to find.
Description of Work: I ordered a part for my range.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$44
John A.
12/2013
5.0
small appliance repair
 + -1 more
My microwave started sparking on a Sunday evening. Research on the internet indicated that I needed a wave guide cover replacement. Sure enough, I checked my microwave and there was a cover inside that seemed to be burned out. I researched internet sites for replacement covers. Appliance Parts Pros was the best and easiest to use. The clincher was the photo that showed an exact match to my part. I ordered and the part was received within two days. It was an exact match. I will always use Appliance Parts Pros in the future for similar repairs.
Description of Work: Delivered repair part for microwave.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$25
Jean B.
12/2013
5.0
appliance repair
 + -1 more
I have an unreliable Maytag Centenial washing machine. It would not fill with water or agitate, but it would spin and drain. I sent a description of my problem to AppliancePartsPros.com and they diagnosed a bad water load sensor and gave me a link to order the part. They have a 365 day return policy if the part doesn't fix your problem, so I ordered it in the evening of 12/9/13, and the part was at my door on 12/11/13. And we had snow and black ice on 12/12! I looked at the old part, figured out how to get it out and how to get the new part in, plugged in the wires and my washing machine is working!!! No running around trying to find the part, rapid delivery and easy returns!
Description of Work: Diagnosed what part I needed to fix my washing machine.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$65
Gordon A.
12/2013
3.0
appliance repair
 + -1 more
I purchased a part for my refrigerator that had stopped working. After looking at several websites, I found AppliancePartsPros. On their website it stated next day shipping to Tennessee, since they are located in Tennessee and I am too, I thought "Perfect". Although they were higher in price than other sites and I would have to pay Tennessee sales tax, the next day delivery made the decision for me. I ordered the part Friday at approximately 9 am cst. I got an email that showed it shipped out the same day with an estimated delivery of Saturday and everything looked great. I waited and waited Saturday for my delivery. "Nothing!" At 5:30 pm cst I looked at the tracking through FEDEX and it showed a estimated delivery of Tuesday. I called AppliancePartsPro customer service and after waiting on hold for 20 minutes, they basically told me I had been lied to or that I was lying. She said nobody there would say that they will deliver on Saturday. It will only deliver on Saturday if it is already on the truck! HUH!!! Sooooo, you are saying it "can" be delivered on Saturday? She told me I should have asked for and paid for next day delivery if that is what I wanted. I told her, doesn't make alot of sense paying for next day when I was told it would be delivered the next day. I told her if I had been told it was being delivered on Tuesday, I would have paid for next day. My Fridge is down...I "need" the part. She then said, well if you had paid for next day, it still wouldn't have been there til Monday. "That's Next Day?" After trying for 5 minutes to get a straight answer and her repeatedly telling me there is nothing she can do and they would never have told me it would be delivered on Saturday, I said forget it. She offered to refund my shipping and I told her I don't want it, I just want what I was promised. She said once again, "There is nothing I can do"! I said thank you and goodbye. I will never buy from this site again. I thought the customer service person was unprofessional by constantly telling me they would have never have told me that. Basically calling me a liar. It was no concession offering me a shipping refund. I paid $30 more through them because I was getting the part Saturday and they lied and then offered me $6.95 in "HUSH" money.
Description of Work: I purchased a part for my refrigerator.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
3.0
responsiveness
2.0
punctuality
1.0
$143
James W.
12/2013
5.0
appliance repair
 + -1 more
I've ordered parts from AppliancePartsPros.com several times. They always seem to have the parts I've needed to keep my Whirlpool electric range in repair. Prices are quite good compared to other places as well. They ship quickly and so far I've received the exact part I needed to make repairs. I've replaced wiring blocks, burner controls, burners,and drip pans. The web site makes it easy to find the correct part.
Description of Work: Sent Whirlpool range burner drip pans.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$30
Michael E.
12/2013
3.0
appliance repair
 + -1 more
The company charges a $150 labor fee not matter how long (or short) it takes them to fix your problem. :(
Description of Work: Beware.....This company will "waive" the service call if you select them to repair your appliance. I paid $284 for repair to an electric dryer which took all of 25 minutes to fix.
Rating Category
Rating out of 5
quality
3.0
value
1.0
professionalism
2.0
responsiveness
3.0
punctuality
3.0
Response from AppliancePartsPros.com
I do apologize for the issue you encountered. However we are an online appliance parts retailer and do not have service technicians that make service calls. This leads us to believe your review may have been intended for another company. We do assist do-it-yourselfers with fixing their own appliances without having to hire a technician. If you are interested in repairing your own appliance, please call us at 1-877-477-7278 or click live chat on our web site with the model number of your appliances. We will help diagnose the problem and provide you with all the necessary information for the repair free of charge. Kind Regards, Cheryl T Customer Correspondence Team
Dan L.
11/2013
5.0
appliance repair
 + -1 more
Fit perfectly - first try. Would use again.
Description of Work: Upper dishwasher rack delivered on time/perfect size
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Mary M.
11/2013
5.0
appliance repair, small appliance repair
 + 0 more
GREAT. Went exactly as described.
Description of Work: Provided part , video and written repair instructions. Video was very clear and guidance accurate.
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*Contact business to see additional licenses.
Service Categories
Appliance Repair,
Appliance Sales and Installation,
Appliance Repair - Small,
Heating and Air Conditioning,
Auto Service,
Appliance Refinishing,
Water Heaters,
Vacuum Cleaners,
Gas Grills
FAQ
AppliancePartsPros.com is currently rated 4.7 overall out of 5.
Sunday: Closed
Monday: 7:00 AM - 11:59 PM
Tuesday: 7:00 AM - 11:59 PM
Wednesday: 7:00 AM - 11:59 PM
Thursday: 7:00 AM - 11:59 PM
Friday: 7:00 AM - 11:59 PM
Saturday: 7:00 AM - 11:59 PM
AppliancePartsPros.com accepts the following forms of payment: American Express,Discover,MasterCard,PayPal,Visa
AppliancePartsPros.com offers the following services: We are an online appliance parts retailer that offers technical advice and diagnosis totally free 6
days a week.
We are only an online appliance parts retailer and do not have service technicians who make
house calls.