This pro has maintained an average of 4.5+ stars throughout their time with Angi.
About us
Benjamin Franklin Plumbing offers residents and businesses the high quality plumbing work they demand, and the courteous, professional service they deserve. We believe that it is our dedication to personalized service that makes all the difference. By building a strong, long-term relationship with our customers and clients, we can ensure that your home's plumbing works efficiently and effectively throughout the year.
Plumber located a blockage and a leak and fixed the problems so I would not be without facilities over the weekend. Great job.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Belvid M.
06/2022
5.0
Prompt and reasonable service, top quality wirk
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$15,000
Vanessa B.
04/2022
5.0
N/A
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$189
Janet H.
04/2022
5.0
Professional technicians, reasonable rates, and arrived on time. I would hire them again. Highly recommend this company
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$1,904
James P.
03/2022
3.5
The person that came did a good job. I realize it was after hours on a Saturday, but I thought the price was quite high for an hours worth of work!
Rating Category
Rating out of 5
quality
5.0
value
2.0
responsiveness
4.5
$569
Travis B.
02/2022
5.0
Good work
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
David B.
02/2022
5.0
Highly recommend Bernie
Rating Category
Rating out of 5
quality
5.0
value
4.5
responsiveness
5.0
Yes, I recommend this pro
Beth D.
01/2022
5.0
Great! They were quick to give us a free estimate and over the next day to install!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$2,000
Angela S.
01/2022
5.0
They were very light in courtesy. And explained everything to my husband.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Tim P.
01/2022
2.0
After fixing the water leak we had outside of the apartment. The Mudd was not cleaned up and now we have mud all over the parking area specifically mine. No one can come over to my apartment without getting mudd on their vehicle and shoes. Which is tracked into my apartment. Please clean up ASAP! From tenant of the building.
Rating Category
Rating out of 5
quality
1.0
value
3.0
responsiveness
1.5
William C.
07/2020
5.0
Replaced all the drain lines under the house. They were very professional polite and explained everything to my satisfaction. Thomas and Robert made a great team and I would highly recommend them.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
John C.
05/2018
5.0
The HAVC and Plumbing guys did a great job. Very courteous and respectful. The guys went the extra mile to make sure the job was done right. I would definitely use them again for all my HAVC and Plumbing needs.
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
gail G.
05/2018
5.0
great job
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Ann E.
04/2018
4.0
They found and fixed the problem right away
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
4.5
Yes, I recommend this pro
Gena K.
03/2018
5.0
Bernie did a good job on my water heather tank..Im still using this company for my other house work...happy with everything...Really good job!!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Lu R.
02/2018
5.0
Bernie did an excellent job installing the water heater. He was polite and and professional.
Rating Category
Rating out of 5
quality
5.0
value
4.5
responsiveness
5.0
Yes, I recommend this pro
Otelia P.
02/2018
4.5
replaced water heater - no mess - polite and professional
Rating Category
Rating out of 5
quality
5.0
value
4.5
responsiveness
5.0
Yes, I recommend this pro
Sally E.
12/2017
5.0
very good and helpful
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Sandra C.
10/2017
4.5
We have worked with many contractors and this one beat them all in every way ! showed up - returned calls - etc.!!! things that just take a second, but mean a lot when you need to trust someone !!!!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
jerry m.
09/2017
5.0
professional friendly . I will use them if needed on all my plumbing projects. if you need a plumber use these guys they are the best
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Wendy F.
07/2017
5.0
This business is very professional, friendly and accomodating. I will recommend them to all my neighbors. I joined their membership program. The prices are very reasonable and I will call them first next time I get any plumbing issues.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Jim B.
06/2017
5.0
Matt and the rest of the staff were friendly and courteous. I hired them to install 2 instant hot water dispensers. The faucet on one had a manufacturers defect which the manufacturer sent out a replacement free of charge. Matt and the team were there the same day I received it and installed it. No further issues. I had them do a house inspection of the plumbing and they flushed out the tank less water heater that resulted in the removal of sediment that accumulated over the past 9 years since it was installed. They show you all of their work. This company and its employees are honest and above board. I highly recommend them. If I ever have a plumbing issue in the future I will be calling this company.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Wendy F.
06/2017
4.5
I would recommend this business to my neighbors. The prices are reasonable and the workers are very friendly.
Rating Category
Rating out of 5
quality
4.5
value
4.5
responsiveness
4.5
Yes, I recommend this pro
Robert B.
05/2017
0.5
The worst company I have ever had to deal with. All I needed was new fixtures installed for my shower to include the valve, after almost 6 hours and over $400, all the plumber did was install the valve leaving the plaster ground off, so all my fixtures where loose and I had a ½ gap between the knob faceplate and the shower wall. Called the company and they told me they would have someone back after memorial day weekend. The new crew did install all the fixtures but know my tub faucet moves when I pull on the diverter, the technician tells me that is ok, but I have my doubts. Should have done the job myself, I am no Plumber, but I could have done a much better job. I do have pictures of the crappy work. If I could rate them as 0, I would.