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Window World Of Chattanooga Inc

Windows, Doors, Egress Windows,

About us

Sales & installation of replacement vinyl windows in a variety of styles and color options with a limited lifetime guarantee, patio doors & entry systems, garage door systems, a variety of style and color siding systems, guttering & gutter protection and also CertainTeed Roofing System, using a variety of shingle styles to choose from.

Business highlights

24 years of trusted experience
Family Owned & Operated

Services we offer

Sales & installation of replacement and new construction vinyl windows, patio doors & entry systems, garage door systems, siding systems, guttering & gutter protection.

Services we don't offer

Window repair ( outside of our own installation warranty) & hardyboard siding.

Amenities

Free Estimates
Yes
Senior Discount

0%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.758 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
81%
4
12%
3
2%
2
0%
1
5%


Rating CategoryRating out of 5
quality
4.7
value
4.7
professionalism
4.7
responsiveness
4.6
punctuality
4.6
Showing 26-50 of 58 reviews

Randy L.
01/2017
5.0
replacement windows
  + -1 more
unknown
Description of Work: The service and product both were excellent. They were able to complete the job in one day. Cleaned up their mess and removed all debris from site.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Window World Of Chattanooga Inc
Thank you for your positive review of our business! We strive for customer satisfaction using good quality windows, installation and responsive customer service . We are pleased to back up our product with a lifetime limited warranty to the original purchaser of the product from Window World of Chattanooga. The product warranty is transferable for a small fee of $50 to a new owner of the home. We feel our 16 year + longevity in this market, plus our dedication to quality workmanship and working partnership with the TVA escore energy program, is the key to success for for customer service sanctification, and trust, knowing their product is guaranteed after the installation job is complete by a company that has shown close to two decades of dedication to this area. We hope to have the honor of doing business with you on your future home improvement needs.

David F.
10/2016
5.0
replacement windows
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Window World Of Chattanooga Inc
Thank you for taking the time to review our business here on Angie's list. We continue making customer service, good quality materials, and god workmanship at a reasonable price our priorities. We hope to look forward to doing work with you again in the future!

Susan L.
04/2016
5.0
egress windows, replacement windows
  + 0 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$3,000

Response from Window World Of Chattanooga Inc
We are pleased you are happy with our company's product and work!

stanley C.
02/2016
5.0
replacement windows
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Response from Window World Of Chattanooga Inc
Thank you for your nice review for Window World of Chattanooga. We stand behind the quality of our products and we are glad that you agree. Even when the weather becomes uncooperative at times, we continue to strive to provide each customer with the best experience possible.

Dale R.
03/2013
5.0
replacement windows
  + -1 more
The salesman came out to measure our windows and give us an estimate. Two weeks later, they installed the windows. In the master bedroom, there were previously 3 windows side by side. The salesman, George, recommended 1 large window called a 3 lite slider. This is the most beautiful window I've ever seen! All the windows are great and the installers were professional and pleasant. They were here all day. The windows have a guarantee and they will come out and replace broken ones. I'm a Realtor and will recommend Window World to all my clients
Description of Work: Had new double hung windows installed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

ben T.
02/2013
5.0
doors, replacement windows
  + 0 more
The estimator provided a clear description of the product options and associated costs and benefits. Two installers worked at the house for nearly 10 hours. They arrived at the predetermined time. Much of this time was due to structural issues at our house that had to be dealt with before installation could be completed. The crew was very professional and neat. We have been very pleased with the final results and would highly recommend them for others to consider.
Description of Work: Installed 2 sliding glass doors and 5 windows.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,600

Michael Y.
02/2013
5.0
replacement windows
  + -1 more
Whole experience was great. Very responsive and professional. Signed the contract and ordered the windows in early January, and they arrived and were installed at the end of January. The windows look great and the lifetime warranty is nice. Also got a rebate through our power company for the energy efficiency improvements, which Window World worked directly with them to make sure all standards were met. The guys showed up the morning of the install , got to work and finished everything in a day. Will definitely use them when we decide to replace our other windows.
Description of Work: Had 6 windows (actually 14 seperate pieces, but 6 full windows) replaced on the front of our house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,700

J DOUGLAS L.
01/2013
4.0
replacement windows
  + -1 more
It went fine I think the commuication between the office and I could have been better. It also appeared that cmmunication of the office personell needs to be approved. The sales was good and the sales man George was professional. I got the AMI Series 4000 double pane windows. They were Argon filled and Low E coating. I had one picture window and 3 sliders and 6 double pane installed. Two installers and 5 hours later I notice the house was much warmer and the outside sound greatly reduced. They ckeaned up the area instructed me how to use the windows. Andy went over the paper work for EPB for my rebate. It is the best investment I made for $3430.00
Description of Work: I met with George Conway and he gave a very good presentation. He did a good job and did not try to seel the most expensive product. He took his measurements and double check his figures. He wrote up an estimate and did not want a response immediately. I made my decision in 24 hours. He did state take about 4 weeks for the windows to be delivered. The order was agreed on 11/11/2012. I called Window World on 12/15/12 and widnow we not in but be in in about a week. I called on 12/28/12. I was referrred to Stephanie and she call back. She called on the 29th. She stated they could install the windows on 12/31/12 at 11AM. On the 31st 11am had come and gone. At noon I called Window World and spoke with the owner Kim. I asked why for tne no show or call. She apologized for mistake and the installer were having trouble with a previous job. It was decided to remake the installation date. It was agreed to have it done on 1/3/13 at 9:00am. She also understood I was not happy and took offf $100.00 off the bill for my inconvience. On ther 3rd of January 2 installers came on time. Andy and Matt installed all the windows and was a very good job. The aluminum trim was excetional. On the 9th of January EPB came and inspected the window and could not stop complimenting the workmanship. He said it was good and I would see my rebate in 3 to 4 weeks for $500.00

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro
$3,400

Paula W.
01/2013
5.0
replacement windows
  + -1 more
Entire experience went very smooth. Installers were a few minutes late - but called to let me know. This did not effect the completion time. I appreciate the courtesy of this call
Description of Work: A total of 10 windows were installed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

JOHN F.
11/2012
5.0
replacement windows
  + -1 more
They did a great job. They showed up and were very professional. They made a mistake, but they corrected it without any problems. During the installation, they kept the home clean.
Description of Work: They installed 27 windows.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Priscilla L.
11/2012
5.0
replacement windows
  + -1 more
arrived at 8 installed and out by 2 including went to the store on lunch hour to buy a wood piece for windows returned next to caulk more because epb inspector wasn't happy inspector came out signed off and real check back as rebate not a cut on your utility bill then window world came out to inspect and gave me a new screen because of a small hole remove all things from windows for installation.
Description of Work: 4 82" windowsdellivered in less time than est 229.00 per window w 500.00 rebate from epb utility co so it worked out to less than 200.00 per window installed w/double pane, pane separators, and glass w/sun reflecting properties. used window world in colo and was very pleased w/them in both places. will use again when i do the rest of windows

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Robert H.
11/2012
5.0
replacement windows
  + -1 more
We were very pleased overall with price, quality and workmanship.
Description of Work: Salesman came by and made estimate for windows. Reviewed all different types available. He was very professional. We placed order and were required to give a 50 percent deposit. That was acceptable. Promised delivery date was established. They met the delivery date. Installation took place on the day scheduled. The installation crew was excellent. Their work was done well and timely. They were especially friendly. They even offered advice on a project that I was doing myself. It helped mr very much. We will definetly us Window World again if we need a product that they offer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,300

CJ G.
09/2012
5.0
replacement windows
  + -1 more
Very good experience from the purchase to the installation.
Description of Work: We purchased and had windows installed by Window World.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Ken P.
07/2012
5.0
replacement windows
  + -1 more
I called Window World on recommendation of several people. I was given a quick estimate that I believe to be an excellent price. It took awhile to get the windows and their payment policies presented a little risk for me, but when they did come in they installed them the next day and they are all excellent and as expected.
Description of Work: Replaced all windows in house to outside (~11 total)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$3,700

Priscilla L.
02/2012
5.0
replacement windows
  + -1 more
It is an excellent company; and I have used them in Colorado and I have used them here. Last night was really cold; so when Steven was closing one of the shutters on the windows, I asked him to feel that window and then go over and fell the door. The door was really cold but the window wasn't. They are really good windows. ETP gives a total of $500 refund for putting in energy saving windows; so that pays for a lot of the windows. I will use them again in the future and I will have some more windows replaced this spring.
Description of Work: I used the services of Window World Of Chattanooga Inc and I had the front four windows replaced. The last time I used them was in last spring.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Jean M.
02/2012
5.0
replacement windows
  + -1 more
They do a fantastic job. They are very respectful of your home. They are very friendly.
Description of Work: I had them replace windows in my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Suzanne K.
06/2011
1.0
replacement windows
  + -1 more
I would say try not to work with this company. They have some staff members there that lie and are rude and hang up, including one of the owners, Eric, who showed up 30 minutes late for the appointment and gave me a bunch of excuses. He said "I was out of range" then he said he didn't know how long it would take to get to my place then he said "Well, I could have called you" but he didn't. He also said he was busy and getting ready to go on a vacation. He also said that the girl who hung up on me said I cursed at her which was a total lie.
Description of Work: I asked for an estimate for a window. I did get an estimate. It was more dealing with the staff that was a problem, a problem getting the estimate and getting return calls and the receptionist hung up on me. The customer service was bad.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Window World Of Chattanooga Inc
I did send one of our representatives to Mrs. Kents home for a free estimate. She did not like his price, and I (the owner, Eric Anderson) went to visit her to see if I could earn her business. Yes I was running late, and yes I tried to call like anyone who does this thing everyday. When I arrived at the home, I was met at the door with verbal insults, and was not invited in, so I turned around and walked away. That was the last contact between Mrs Kent and Windowworld of Chattanooga.

Catherine B.
04/2011
5.0
replacement windows
  + -1 more
I was very pleased with the salesman's presentation and the plan, price, and installation of our new windows. I'm so happy that we went ahead and bit the bullet to spend the money on the new windows. We got our money's worth and will continue to benefit financially with energy savings. The work was well done and in a timely manner. Due to our very cold weather over the winter, there have been some failures in the caulk on the outside of the house. I called Window World to have them come check it out. They didn't come as early as they said they would, but when they did come, they dealt with the problem and I feel they would do the same with any future issues.
Description of Work: We had 14 double hung, 2 casement, and 2 solid glass windows replaced in our 1930's home. Since lead paint was an issue, there was an extra charge per window for the extra care and preparation required to protect the workers and the environment from the hazard. The windows we selected were double paned with gas in between the layers. The work was done in one day, removing the old windows (and hauling away), installing the new which included new framing around the windows on the outside, and cleaning up afterward, with no sign of any of the materials left. The windows work well, fit in well with the design of our house, and have already proved to save us a significant amount in our energy bills.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,500

Response from Window World Of Chattanooga Inc
Thank you for the feedback on the service we provided. We are always trying to do a little better with our jobs, and service. I appreciate your business, and Thank You again for the feedback.

John A.
02/2011
5.0
replacement windows, egress windows
  + 0 more
I called Windowworld of Chattanooga asking if they could come out and give us an estimate for two window replacements. They came out on February 3 and were right on time. They measured our windows and gave us an estimate of over $1200. They suggested instead of window replacement that we call Window Medics of Chattanooga to see if they could just fix our windows instead of having them replaced. That was very nice. I called Window Medics and they will be coming out on February 7. I will definitely call Windowworld of Chattanooga if I ever need windows replaced.
Description of Work: Estimate for window replacement was performed on February 3, 2011.

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Window World Of Chattanooga Inc
Thank you for the interest in my company. I feel that helping out the customer in any way possible is very important. (even if it means losing the sale) I feel that it will come back to me in another manner through referrals, etc. Thank You. E Anderson

Gerald L.
10/2010
5.0
replacement windows
  + -1 more
very professional no pressure to buy.
Description of Work: Gave est. & demoed windows

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lisa M.
10/2010
5.0
replacement windows
  + -1 more
We were very pleased with every aspect of dealing with Window World. From the bid process to the finished product Window World personnel were professional, knowledgeable, and thorough. The only bump in the road was that the wrong type (double hung vs picture) of window was ordered for over the tub in the master bath. A correct order was immediately placed and we feel certain that this will be installed with the same expertise that the other 21 were. One of the deciding factors for us was Window World's guarantee on the caulk. No other contractor that we received a bid from would guarantee the caulk. This may not seem like a big deal but with windows it certainly is! Another thing we liked was Window World's committment to charitable giving. As the board treasurer for a 501(c)(3) public charity, this jumped right out at me! We would definitely do business again with Window World
Description of Work: Window World replaced 22 windows in our house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,500

John B.
09/2010
3.0
replacement windows
  + -1 more
I can't say anything about their service because they didn't actually install anything. What led to my decision making was that the guy showed up and didn't have the right product with him. He was just disorganized and that gave me some bad vibes. He was really low and I wondered about the quality of the work. Their bid was almost $4000.00 and was the lowest among 3 bids. I thought their product looked cheap and I didn't like it. He had a display with him and it was actually broken. I am sure they are a big company, but I had some concerns about quality control. He was definitely there when we asked him to be there. He didn't have his product ready so I don't think he was professional. I used somebody else. I would not consider using Windowworld in the future.
Description of Work: Windowworld Of Chattanooga gave me a bid on installing windows.

Rating CategoryRating out of 5
professionalism
2.0
responsiveness
4.0
punctuality
4.0


Response from Window World Of Chattanooga Inc
I'm sorry about your experience with on of our estimators. We try hard to meet every customers needs and wants, but it is sometimes hard to have every sample for every request from every customer. We do have a full assortment of energy efficient window, siding, and door products. The fact that we are a Value based company means our price is going to be less than some more high priced competitor, not due to low quality products. Thank You for the opportunity, and the feedback. Eric Anderson

Beth G.
06/2010
5.0
replacement windows
  + -1 more
They were very professional and they came out when they said they would. They were very much higher on price than anyone else.
Description of Work: Window World of Chattanooga Inc gave us an estimate about two years ago to replace some windows and repair some rotten wood.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Window World Of Chattanooga Inc
Thank you for the opportunity, and the feedback. We do offer a top of the line product, but would have to respectfully disagree with your point that we are "much higher on price than anyone else" . We actually have a written guaranteed lowest price for equal quality products. We would have actually doubled the difference back to the customer if they could prove that they had a quote for the same quality of job. In retrospect, I look at this as an opportunity to improve our people. Maybe he didn't stress the low price guarantee enough during his demonstration. Thank you. Eric Anderson

Gretchen S.
04/2010
5.0
replacement windows
  + -1 more
I work with someone who had them put their windows in and they said they were good, also they were on Angie's List and we can trust Angie's List. Their ad is decieving, it says $189 installed but that doesn't include tax, disposal, trimming, etc. and it ends up adding up to about $300/window. I think everyone's going to be about the same way. He was very professional and out here for quite a while.
Description of Work: Window World of Chattanooga has given us an estimate to replace 13 of our windows. We went with an upgraded window insteal of standard. They haven't been out yet to do the work.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Window World Of Chattanooga Inc
Thank you for the feedback on your experience with my company. There are multiple options available for windows. We feel that this allows us to build a window tailored specifically to your needs. There are multiple efficiency add-ons and other decorative options that do add to the cost. (Similar to buying a new car). We do offer a window for $189 if you choose no options, or upgrades. This is always available, but most people (96%) choose the energy efficient "Solarzone" upgrade. ($47 per window). We do have a fee for properly disposing of the debris, and to cover any building permits that are required. Again, thank you for the feedback. Eric Anderson

Mary Ann C.
11/2008
5.0
replacement windows
  + -1 more
They came out and gave us an estimate that was correct. They said they would be in in two weeks and told me to call them. When I called they were able to come. They went through and made sure everything was clean when they left. The installation was very nice and we were pleased with them.
Description of Work: We had them come in and install fifteen new windows in our home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000
    • 1
    • 2(current)
    • 3

Contact information

3769 Powers Ct, Chattanooga, TN 37416

http://www.windowworldchattanooga.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
9:00 AM - 12:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
6631
Trade License Locale
Tennessee
Trade License Authority
Board for Licensing Contractors
Trade License Expiration
08/31/2024

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Windows,
Doors,
Egress Windows,
Siding,
Roofing,
Gutters

FAQ

Window World Of Chattanooga Inc is currently rated 4.7 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 9:00 AM - 12:00 PM

Window World Of Chattanooga Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Window World Of Chattanooga Inc offers free project estimates.
Yes, Window World Of Chattanooga Inc offers eco-friendly accreditations.
Yes, Window World Of Chattanooga Inc offers a 0% senior discount.
No, Window World Of Chattanooga Inc does not offer emergency services.
No, Window World Of Chattanooga Inc does not offer warranties.
Window World Of Chattanooga Inc offers the following services: Sales & installation of replacement and new construction vinyl windows, patio doors & entry systems, garage door systems, siding systems, guttering & gutter protection.
Window repair ( outside of our own installation warranty) & hardyboard siding.

Contact information

3769 Powers Ct, Chattanooga, TN 37416

http://www.windowworldchattanooga.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
9:00 AM - 12:00 PM