TWO MEN AND A TRUCK® Chattanooga was started in 1999. Joey and Jennifer Hale are the franchisees for the locations and have received numerous awards for the franchise's success in the Chattanooga area. The Chattanooga location recently received recognition for its achievement if areas such as high standards in customer service, community involvement, and operational excellence. The Chattanooga office was ranked 1st out of more than 200 franchises. Our goal is to exceed your expectations. We want to make your home or business move in or around Chattanooga goes as efficiently and smoothly as possible. TWO MEN AND A TRUCK® is the nation's first and largest local franchised moving company. We operate at an international level, but maintain a small-town, friendly, professional and personalized moving service in Chattanooga.
Business highlights
26 years of trusted experience
Services we offer
Our team is able to handle any type of home or business move. Whether it's an entire home, just moving a piano or moving your office. We offer a flexible schedule to meet your needs. All of our movers are fully trained, licensed and insured. You will find them to be polite, professional and in uniform. We are determined to live up to our reputation of being caring and helpful. We also offer packing and unpacking services in addition to offering moving boxes and packing supplies for sale.
Description of Work: Moving between home in Rocky Face, GA and new home in Ringgold, GA.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Bob B.
04/2017
5.0
moving companies
+ -1 more
Very well!
Description of Work: Packing items we could not move ourselves; moving such items to new home.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Gina S.
07/2016
5.0
moving companies
+ -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
cathy G.
04/2016
2.0
moving companies
+ -1 more
unknown
Description of Work: They moved our things 130 miles from Chattanooga to Nashville. In the process, a lamp was broken and they kept it wrapped in one of their blankets so it would be sight unseen. Every other blanket they took back with them. I took the insurance offered at the beginning of the move process. When I discovered the lamp, 10 minutes after they left, the lead person said to call and file a claim. I did so and was offered a 2.30 at first, due to weight? I explained I paid 800.00+ for the lamp, one of a set. I had a hard time finding one alike, when I did I sent a picture of it to them -it was 607.00. I had found a glass vase that might work as a partial fix for 109 plus shipping, they sent a check for 100.00 and closed the case. I could have forgotten the insurance and saved more money. The movers were deliberately hiding their error and the follow up was very unsatisfactory. 100 is not enough to replace or repair this lamp. I would not use or recommend them to anyone!!
Rating Category
Rating out of 5
quality
2.0
value
3.0
professionalism
1.0
responsiveness
3.0
punctuality
5.0
$1,950
George P.
02/2016
5.0
moving companies
+ -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Eric A.
10/2015
5.0
moving companies
+ -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
William T.
06/2015
5.0
moving companies
+ -1 more
unknown
Description of Work: Helped me move
Rating Category
Rating out of 5
Yes, I recommend this pro
Curtis B.
03/2015
5.0
moving companies
+ -1 more
It went very smoothly.
Description of Work: They helped me move.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
nastavia B.
02/2015
3.0
moving companies
+ -1 more
unknown
Description of Work: Extremely overpriced. They don't tell you when you book them that they have a 4 hour minimum-They wait and let the actual movers be the bearers of bad news. Then the poor movers have to feel the wrath of the unhappy customer(me). One of the movers called his boss on his phone and let me speak with her. I told her that I hadn't been informed that there was a 4 hour minimum, so I wasn't willing to pay for 4 hours. She agreed to only charge me the actual time they worked. It doesn't take 4 hours to move a two bedroom apartment. The guys did do a good job of wrapping and loading my items. But I won't use this company again. You'd come out better placing an ad on social media asking for movers.
Rating Category
Rating out of 5
quality
4.0
value
2.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0
$300
Response from Two Men and A Truck
I went to your profile to see the paperwork for this particular move and we have no records of this. We also do not implement a 4 hour minimum. We only charge our customers the time they use. If you have any questions about us or our services please feel free to call us. I do not think we participated in this move but I am sorry for whoever treated you in such a manner. -Two Men And A Truck/Chattanooga
Theresa R.
02/2015
5.0
moving companies
+ -1 more
unknown
Description of Work: Moved a piano. Excellent service.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$175
Helena C.
02/2015
4.0
moving companies
+ -1 more
unknown
Description of Work: moved from TN to TX
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
$7,000
Cyndy A.
02/2015
5.0
moving companies
+ -1 more
unknown
Description of Work: Team was very organized and was led by a Supervisor who took great care to delegate efficiently so that the move was completed in a timely manner. Our load was very large so a 2nd truck was ordered so that it could be finished in 1 day. Great care was given in packing/loading the truck and unpacking. We would definitely use this company again!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,200
Bill B.
12/2012
1.0
moving companies
+ -1 more
My move was scheduled and confirmed for a Sunday. The truck never showed up for the move. The driver called and said that his truck was blocked in and he couldn't make the move. He said that he had called his supervisor but got no response. I told him to have his supervisor call me once he got in touch with him. I never got called but when I called to complain the following day I was told that I would be offered a 5% discount - a whopping $6.25 per hour, while I have to now pay another month ($76)at the storage facility. After continued complaining I was told it would be 10%, but that was all they could do. It would seem to me that if a company has employees working that there should be a supervisor to handle emergencies. This company certainly did not exceed my expectations
Description of Work: My past experience with the company was great. Don't schedule for a Sunday, theynever showed up.
Rating Category
Rating out of 5
responsiveness
1.0
punctuality
1.0
Yes, I recommend this pro
Shelly A.
09/2012
5.0
moving companies
+ -1 more
They moved some heavy furniture from our garage. They are very professional. We've used them before to move furniture around the house. We use them only for in house move. They're well versed and timely. Our overall experience with them has been excellent.
Description of Work: I have used Two Men and A Truck company for moving services. They moved some furniture for us. They moved two sofas for us.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Jerry S.
07/2012
5.0
moving companies
+ -1 more
Contacted sales rep for a quote on moving. Their quote was slightly higher than the other two companies but the salesman I felt spent the time to evaluate our situation the best. We ended up using a 3 man team and one truck to move us from one neighborhood to another one a few miles away.The crew worked very hard and was very efficient. It was a Saturday and they had done a move on Friday. Both days the temperature was above 100 degrees. The crew told me when they were taking breaks and accounted for their time properly. One $69 particle board desk was damaged. They explained to me before the move what items tend to get damaged and allowed me to select additional insurance if needed. Crew was very considerate of my home and belongings. I would highly recommend.
Description of Work: 3 man crew moved my belonging out of my current home and took them to new home a few miles away. Crew disassembled and assembled furniture as needed. Large 4 bedroom home with lots of books. All items I had previously packed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,200
Susan S.
06/2012
5.0
moving companies
+ -1 more
overall very well. moved to a house from 2 locations. used them twice. would use again
Description of Work: the best thing about them is how quickly they will get to you! i actually used them twice moving from 2 houses. had two different crews and they were both great. they did not pack small valuables and dishes b/c i did not know to tell them in advance. also they did not bring wardrobe boxes. so, if you call them, be specific about the boxes and what you want them to bring etc. also, use your own boxes wherever possible. theirs are incredibly expensive. but overall, this is a reliable professionally run business in my experience.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
nelson H.
05/2012
5.0
moving companies
+ -1 more
They were on time and expedited the move. They loaded the truck air tight to where nothing else would fit in there. There were three men in the single cab and loaded my flat screen in the front of the truck with them. They did everything they could possibly do. I was very impressed with their work ethics. I would use them again in the future.
Description of Work: They moved me.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
Donna Y.
04/2012
5.0
moving companies
+ -1 more
They packed and moved everything. Both moves went well. They seemed to make an effort to hire conscientious people. They do a good job. Compared to a lot of movers they are less expensive.
Description of Work: They moved us twice.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
David D.
04/2012
5.0
moving companies
+ -1 more
They were very good. They were very careful. They showed up on time and they didn't damage anything. The did it all in about four or five hours. They were punctual, responsive, and professional. They followed up with a phone call to make sure everything was alright. I would use this provider again.
Description of Work: They provided moving services.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Merryann S.
01/2012
4.0
moving companies
+ -1 more
They were on time and they moved very fast. They were very responsive. I will definitely use them in the future.
Description of Work: I used Two Men and A Truck, three and a half years ago.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Tom K.
01/2012
5.0
moving companies
+ -1 more
They did a pretty good job. There were three men. A couple things they said that they would start the clock when they started moving, but the supervisor started the clock earlier than that. He started it when they arrived, which was not what they said when I called. They were wearing black and it was hot, and their black shirts rubbed on my white wall. I had to clean it and it came off, but they did not offer to help. They did do a good job and were pretty courteous over all. I would still consider them using them.
Description of Work: Two Men and A Truck moved all of our things and set up our furniture.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$800
Deborah A.
11/2011
5.0
moving companies
+ -1 more
It was great. They were prompt and courteous and very professional. They were on time and did exactly what they were asked to do.
Description of Work: I have used Two Men And A Truck out of Chattanooga for moving services.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
mary beth C.
09/2011
5.0
moving companies
+ -1 more
I was extremely pleased with the service and courtesy given by every person I spoke with. I wanted a moving date that was on a Sunday and was told they do not normally work on that day but I would get a call to confirm. Later that same day I did indeed get a call to let me know they could accommodate my need. The two gentlemen arrived right on time the day of the move and were ever so courteous and respectful. The furniture was well protected and handled with great care. Once we arrived at the new destination both men would not place any furniture down without out me approving its placement first. Once all the furniture was in place I was asked to make sure everything was as I wanted;they would not leave until I was satisfied. I would highly recommend this company.
Description of Work: I hired Two men and a Truck to move a relative.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$180
Deborah P.
12/2010
4.0
moving companies
+ -1 more
I have moved 3 times in the last 1 1/2 years. I used a professional mover from Jackson Tennessee and they did a wonderful job but they were very expensive. These men were quick and they had the truck loaded in 1 1/2 hours. We had packed a lot of the stuff so they just had boxes and furniture. They were very, very professional and didn't fool around. I had no problems. They were very responsive. They were on time and they even beat me. I would use them again but I am never moving again.
Description of Work: I used Two Men and A Truck for moving.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
MARION A.
06/2009
4.0
moving companies
+ -1 more
The company packed and unpacked all of my belongings. Once they left the Knoxville house after unpacking my things I noticed I couldn't find my cassette player/recorder that went went with my stereo system. I contacted the company and they sent me a check to compensate for my loss. At that time I had other things that I couldn't find (a box of books with a personal diary) but I figured they would turn up somewhere. It took me some time to unpack everything and sort through it all. I never found my items so I called Two Men & A Truck and called three or four times - each time they told me to keep looking, that they would turn up. They indicated they weren't going to reimburse me for the books even though I purchased the proper insurance with the move. They were very unresponsive to my calls and did not handle the situation as I had hoped. I was painfully disappointed that my books and diary (that couldn't be replaced) were lost but thankful that everything else arrived safe. I just want people to be aware that if you have anything of value that you won't be able to replace if it's lost to pack it yourself and take it with you in your own car. I was told by Mr. Thomas - the scheduler - that if I packed anything I would be responsible, but if the moving company packed everything, they would be fully responsible. My sewing machine, accessories, and materials were already packed but the movers packed everything else, including the books and articles which have not been found.
Description of Work: I used this company to move my belongings from Chattanooga to Knoxville. I had used them once before and had a good experience and thought I would use them again. They also moved a grandfather clock to my daughter's house - that move went smoothly and I have no complaints.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
3.0
punctuality
5.0
$2,889
Response from Two Men and A Truck
We would like to buy the member copies of the books that we lost and offer $50 to replace the missing journals.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Moving Companies,
Piano Movers,
Storage
FAQ
Two Men and A Truck is currently rated 4.6 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: 8:00 AM - 5:00 PM
Two Men and A Truck accepts the following forms of payment: American Express,Discover,MasterCard,Visa
Yes, Two Men and A Truck offers free project estimates.
No, Two Men and A Truck does not offer eco-friendly accreditations.
No, Two Men and A Truck does not offer a senior discount.
No, Two Men and A Truck does not offer emergency services.
No, Two Men and A Truck does not offer warranties.
Two Men and A Truck offers the following services: Our team is able to handle any type of home or business move. Whether it's an entire home, just moving a piano or moving your office. We offer a flexible schedule to meet your needs. All of our movers are fully trained, licensed and insured. You will find them to be polite, professional and in uniform. We are determined to live up to our reputation of being caring and helpful. We also offer packing and unpacking services in addition to offering moving boxes and packing supplies for sale.