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Two Men and A Truck

Moving Companies, Piano Movers, Storage

About us

TWO MEN AND A TRUCK® Chattanooga was started in 1999. Joey and Jennifer Hale are the franchisees for the locations and have received numerous awards for the franchise's success in the Chattanooga area. The Chattanooga location recently received recognition for its achievement if areas such as high standards in customer service, community involvement, and operational excellence. The Chattanooga office was ranked 1st out of more than 200 franchises. Our goal is to exceed your expectations. We want to make your home or business move in or around Chattanooga goes as efficiently and smoothly as possible. TWO MEN AND A TRUCK® is the nation's first and largest local franchised moving company. We operate at an international level, but maintain a small-town, friendly, professional and personalized moving service in Chattanooga.

Business highlights

25 years of trusted experience

Services we offer

Our team is able to handle any type of home or business move. Whether it's an entire home, just moving a piano or moving your office. We offer a flexible schedule to meet your needs. All of our movers are fully trained, licensed and insured. You will find them to be polite, professional and in uniform. We are determined to live up to our reputation of being caring and helpful. We also offer packing and unpacking services in addition to offering moving boxes and packing supplies for sale.

Services we don't offer

Ask for Details

Amenities

Free Estimates
Yes


Accepted payment methods

American Express
Discover
MasterCard
Visa

Reviews

4.658 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
79%
4
7%
3
3%
2
3%
1
7%


Rating CategoryRating out of 5
quality
4.6
value
4.4
professionalism
4.6
responsiveness
4.7
punctuality
4.8
Showing 1-25 of 58 reviews

Katherine L.
08/2024
1.0
moving companies
  + -1 more
I would give 0 stars if I could! I was told OVER AND OVER the holding fee for a truck to hold my stuff was $250 a day. Magically, when I got my quote, it was $1400!!!!!! Are you kidding me? They couldn't even explain a valid reason. Shady, unprofessional! Awful. Do not work with them. I got another company to do the exact same job for $2000 less!
Description of Work: Moving from home to home.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Marie C.
04/2022
1.0
moving companies
  + -1 more
Do not trust this company's word that they will complete the job. We had a great experience with them in 2015, but things have changed recently. The company approved the job, confirmed the job, and even approved it upon walk-through. They started the move, which begins the hourly cost, and then stopped and informed us that they could not complete the job. It's a long story, but in the end, they made me (a small woman) do a significant amount of the moving while 3 men watched, while billing us at their full hourly rate. They damaged some pieces; and made me pay for an hour when there was a disagreement and we were waiting on management to call back. I filed a complaint with corporate, who kicked it back to the local office. They are not going to reimburse one bit of the money. We will never use Two Men and A Truck again. Beware! I recommend calling different moving companies.
Description of Work: Relocation

Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
1.0
responsiveness
3.0
punctuality
3.0

$1,800

Dee C.
02/2018
5.0
moving companies
  + -1 more
They did a great job. Very professional and punctual. No surprises. Would hire again.
Description of Work: Moving contents of home

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

GARY P.
10/2017
5.0
moving companies
  + -1 more
I had them move furniture around my house and to the garage. They were great.
Description of Work: Moving.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Rebecca H.
06/2017
5.0
moving companies
  + -1 more
Hired to move heavy appliances and large bedroom furniture--everything was performed as promised with no damage to any items. Would hire again if needed.
Description of Work: Moving services.
Rating CategoryRating out of 5
Yes, I recommend this pro

Alexandra B.
04/2017
5.0
moving companies, piano moving
  + 0 more
Adam and Rocko were fantastic. They were careful with our belongings but also really hustled to get the move done quickly. We had items at our apartment and another location that needed to be picked up before we could deposit everything at our home and they accommodated us with no problem. We had a small upright piano to move to the second floor of our home. They were able to get it in quickly with just the two of them. I was floored that they were not charging us extra for moving a piano like many companies do. We thought the whole process would take about 5 hours but they did it in 3, saving us time and money! Pricing was very reasonable. I would hire them again in a heartbeat!
Description of Work: Moving services

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

CONNIE M.
01/2017
5.0
moving companies
  + -1 more
They did really well. They were professional and they did a really good job. It was over a two to three day move to another state. Everything was good.
Description of Work: Moving.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Michele L.
08/2015
5.0
moving companies
  + -1 more
This is the third time I have used Two Men and a Truck. This time it was to move me from my house in Tennessee to my house in Georgia. As always, they are timely, take care loading and unloading my furniture. The guys I had even carried things to the basement of my new house. They did a lot of work and did a great job!
Description of Work: Moved my household furniture and boxes to my new house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

FayeLynn L.
08/2015
5.0
moving companies
  + -1 more
Had a bedroom set delivered that was heavy and required assembly. That showed up within 24hrs. With tools and went right to work. Did a great job. Quick and on time! Thanks!
Description of Work: Had a bedroom set delivered that was heavy and required assembly. That showed up within 24hrs. With tools and went right to work. Did a great job. Quick and on time! Thanks!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Susette K.
08/2015
5.0
moving companies
  + -1 more
Two Men and a Truck were very responsive setting up the move and handling the replacement for the bolts to the refrigerator door which did not make it to TN. The movers were very friendly and helpful. My one complaint was the guys were rushing at the end because they wanted to get dinner and get on the road. I was not as prepared as I should have been and in the rush, some of the things that should have been loaded on the truck didn't make it. I consider part of that my fault. I was also tired and not able to direct them as I should have.
Description of Work: Interstate move

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Response from Two Men and A Truck
[removed member's name], We are sorry to hear things got rushed. Moving can be stressful for all parties involved. Your movers will be reminded of this as well. We are however glad that everything else went well. Welcome to Tennessee! And thank you for choosing Two Men and a Truck to get you here!

Scott W.
07/2015
2.0
moving companies
  + -1 more
The first team assigned to us included two inexperienced movers. This slowed down progress and frustrated the lead mover and eventually led to one of our boxes being 'rolled' up the steps. It contained tools and a hanging hardware organizer. My wife confronted the movers and they defended this practice and indicated it was the proper way to move it since the box was heavy. They did not attempt to use a hand truck, just rolled it end over end up the stairs. Obviously, the box was a mess when we finally unpacked it, with contents everywhere. Thankfully, there was nothing breakable in the box (even though it was marked 'Fragile'). We called to complain and received a new team of experienced movers and they were great. Two Men management handled this very well. However, we lost a lot of time in the transition (the original team retreated to the truck after being chastised). Overall, the move took over twice as long as estimated (we had to hire another set of movers for another day since the move still wasn't completed in 10 hours). Recall that the original estimate was for 5.25-7.25 hours. We used the other set of movers for about 6 hours on a subsequent day. Disappointed in Two Men and a Truck overall!! Would not use again.
Description of Work: Two Men and a Truck estimated that it would take 5.25 to 7.25 hours for 3 movers to move the contents of our home about 10 miles.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

$1,500

Annette K.
04/2015
1.0
moving companies
  + -1 more
The two movers, Josh and John, were from the Pinehurst Road, Chattanooga location. They were sent to our home to move furniture on 4/25/2015. The Shallowford Road, Chattanooga office made all the arrangements. Josh stole $200.00 from us. He was given this money to apply towards the cost of the move, but never turned it in to the office. We contacted, Bobbi, at the Shallowford Road location immediately on Monday, April 27th, when I noticed the charge on my card was $200 more than what Josh had stated. Bobbi indicated that Josh denied taking the cash and she could do nothing to resolve this issue, advised us to just call the police. Two Men and A Truck intend to keep a thief in their employment. I would never recommend this company to anyone.
Description of Work: Two Men and a Truck were hired to move furniture from our condo to a new home we purchased.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$991

Response from Two Men and A Truck
Ms. [Member name], Thank you for taking the time to contact us. From our notes you called to inquire about your final total on April 27th. You stated that you gave the men $200 in cash on move day (4/25) and we pulled the image (and emailed to you)of the move sheet that you signed and it did not reflect the $200 cash payment. Upon an internal investigation the mover was spoken with and denied receiving any cash cash. As a result we were unable to refund any money. We advised you to file a police report and that we would cooperate with any investigation. The following day, April 28th, we received notice from our corporate office that you filed a complaint about the incident. Per their investigation they advised you to file a police report and once again that we would cooperate with any investigation. We apologize for any inconvenience this matter may have caused you. Two Men and a Truck Chattanooga

Kathy D.
04/2015
5.0
moving companies
  + -1 more
Gave them a B for price only because there are cheaper movers in town, but sometimes you get what you pay for! Excellent job on a local move. We paid for the third guy just because we wanted to be sure we got everything out of a 4 bedroom house with 2 bonus rooms into a home with similar set up. The guys were so professional...took great care of our stuff...prompt and courteous. Took them about 8 hours. And even though we were paying by the hour, trust me, they were working non stop. No loafing around! I think I had a coupon out of the Kids First Coupon book for a certain percent off.
Description of Work: Local residential move

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Maria M.
03/2015
5.0
moving companies
  + -1 more
Wonderful! They were prompt. They were courteous. They were timely. They unloaded quickly. Everything was carefully moved. :)
Description of Work: Moved furniture from an apartment to a home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Anne A.
02/2015
5.0
moving companies
  + -1 more
They are very good. I have used them many times and would call them again.
Description of Work: Move furniture from my daughter's house to my house and to consignment store

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Stephane K.
11/2014
5.0
moving companies
  + -1 more
Work was efficient. They had to carry heavy items up a difficult staircase. They did it quickly and were very professional.
Description of Work: Moved furniture from a storage unit to my new house

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$620

Kristin P.
09/2014
5.0
moving companies
  + -1 more
The guys were great. They were right on time and get to work right away. We were only having our heavy furniture moved and they did it with speed and care. It took a total of 3 hours and we couldn't have been more pleased. There were the same hiccups that happen in every move and it was to be expected, so no big deal.
Description of Work: Moved our furniture from our apartment to our new house a couple of miles away.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Janet J.
07/2014
5.0
moving companies
  + -1 more
I called in the morning on the 11th and asked if they could do the job that day, I was told that as soon as they finished their 1st run they would come to pick up the furniture. They arrived even earlier than expected and picked up the furniture. Before backing the truck into my drive they requested permission in case the truck ran off the driveway, if it was ok. My driveway is like a snake and difficult for a large truck. They moved the furniture in and did everything requested. I was very pleased. I had contacted several movers trying to get the furniture moved. I believe part of the difference in 2 men and a truck is that they have a receptionist and you aren't talking to someone that is trying to move in furniture and schedule an appointment at the same time. Much more reliable.
Description of Work: Moved a piece of furniture I had purchased at work to my house. Also took 2 bookcases upstairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Two Men and A Truck
Thank you for the wonderful review, [Member name removed]! We are please to hear your move went well.

james B.
06/2014
3.0
moving companies
  + -1 more
It was the whole thing and it took them hours. Their service was slow-paced. They were doing it by the hour too. Their pricing is a little bit high. They scratched a few things but for the most part, they were pretty good.
Description of Work: We used Two Men and A Truck to move the furniture and stuff from a church building to a storage.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$200

Clarice B.
06/2014
5.0
moving companies
  + -1 more
The movers were very polite and did a good job moving the furniture. Nothing was broken and nothing was lost. They were very professional.
Description of Work: Moved four rooms of furniture to an apartment in the same town.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Mildred B.
05/2014
5.0
moving companies
  + -1 more
Workers arrived at time said they would. Were very courteous and careful with furniture. Placed it in areas requested
Description of Work: Moved furniture from one location to another. Wrapped sofas, tables, etc.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,050

Felecia H.
03/2014
5.0
moving companies
  + -1 more
Excellent! Could not say enough good things about these guys. Everything was very professional and they worked so quickly..Would definately use them again. This is the 3rd time my family has used this company and very satisfied.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

sharon G.
11/2013
5.0
moving companies
  + -1 more
They were on time and worked with precision and care. Great professional attitudes. Move was flawless
Description of Work: Moved all furnishings from one house to another

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Bill B.
11/2013
5.0
moving companies
  + -1 more
We Love Two Men and a Truck/Chattanooga. We have used them for four very successful local moves and they have always given us great service! The guys show up on time, hustle, and are very careful with the items. We will use them in the future if the need arises! Great service, fair price, hard work! The office staff is great as well and handle scheduling challenges with ease. Thanks Two Men and A Truck!
Description of Work: The men moved furniture and boxes from a storage unit to our home, and then returned the following day to unload two storage containers into the home..

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Marjorie S.
06/2013
5.0
moving companies
  + -1 more
On time. Polite. Efficient, and bill was exactly what had been quoted. This is the second time we have used this company. Both were excellent experiences.
Description of Work: Two men loaded a POD and were outstanding.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$280
    • 1(current)
    • 2
    • 3

Contact information

5959 Shallowford Road Ste 515, Chattanooga, TN 37421

www.twomen.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 5:00 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Moving Companies,
Piano Movers,
Storage

FAQ

Two Men and A Truck is currently rated 4.6 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 8:00 AM - 5:00 PM

Two Men and A Truck accepts the following forms of payment: American Express,Discover,MasterCard,Visa
Yes, Two Men and A Truck offers free project estimates.
No, Two Men and A Truck does not offer eco-friendly accreditations.
No, Two Men and A Truck does not offer a senior discount.
No, Two Men and A Truck does not offer emergency services.
No, Two Men and A Truck does not offer warranties.
Two Men and A Truck offers the following services: Our team is able to handle any type of home or business move. Whether it's an entire home, just moving a piano or moving your office. We offer a flexible schedule to meet your needs. All of our movers are fully trained, licensed and insured. You will find them to be polite, professional and in uniform. We are determined to live up to our reputation of being caring and helpful. We also offer packing and unpacking services in addition to offering moving boxes and packing supplies for sale.
Ask for Details

Contact information

5959 Shallowford Road Ste 515, Chattanooga, TN 37421

www.twomen.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 5:00 PM