Description of Work: Clothes washer repair. It wouldn't drain.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Karen W.
12/2016
5.0
appliance repair
 + -1 more
Very well. Came same day I called.
Description of Work: Dryer quick working, He diagnosed the problem, replaced a switch.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$140
Ellen P.
05/2016
5.0
appliance repair, plumbing
 + 0 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
JANICE J.
04/2016
5.0
appliance repair
 + -1 more
unknown
Description of Work: Very good job!
Rating Category
Rating out of 5
Yes, I recommend this pro
Jan W.
06/2012
5.0
appliance repair
 + -1 more
very good experience. Fixed grinding noise in dishwasher and leak in icemaker of refrigerator. completed work for estimated price in a timely manner. Very knowledgeable and professional.
Description of Work: First visit, completed dishwasher and refrigerator repair. We used again, 2 weeks later, for washer repair and were very satisfied again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Dona H.
06/2012
5.0
appliance repair
 + -1 more
Mike Martin called to confirm our appointment and arrived promptly as scheduled. He diagnosed my tired, old dishwasher as having a bad pump assembly and advised me to replace the appliance rather than repair due to the age of the machine. He even answered some questions I had regarding different features on newer model dishwashers. I would definitely use Scenic City Appliance Service again!
Description of Work: diagnose/ repair dishwasher
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$45
Gaines H.
04/2012
5.0
appliance repair, small appliance repair
 + 0 more
Excellent. Mr. Martin promised to come by between 8 a.m. and noon. He arrived at 9 a.m. Ran some tests. Discovered the cause of the washer failure. I was advised it was a lid switch that needed replacing. He replaced it in about 10 minutes and was on his way. A pleasant experience.
Description of Work: Replaced a lid switch on a Whirlpool Washer.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$127
Jerry N.
04/2012
5.0
appliance repair
 + -1 more
Great service at a reasonable cost. Technician was very neat and polite and did the work without wasting any time.
Description of Work: My ice maker on my GE side by side refrig/freezer had stopped working. The technician started to work immediately on the issue, disassembling the ice maker, performing some repairs, re-assembled, and tested it out. Worked great! Service call was a reasonable $45 and the work charge was only $20. $65 total plus taxes. Very pleased with the work.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$71
Louis L.
01/2012
5.0
appliance repair
 + -1 more
After reading all the glowing reports on Scenic City on Angie's list, I called them for my repair needs. Mr. Martin was out the very next morning, quickly assessed that the problem with my dryer was the timer, but also that the timer problem was probably caused by a faulty wall plug. He replaced the timer and power cord (which had been slightly burned by arcing) all within an hour. I'm sure the price he charged was fair for the part involved, but when you're unemployed, any charge seems too high. I would recommend Mr. Martin for appliance repair and will call him again myself, if needed.
Description of Work: Timer on Electric Dryer went out.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$238.7
Renae S.
01/2012
5.0
appliance repair
 + -1 more
After researching on Angie's List, on who could fix my Washing Machine, I called Scenic City Appliance well after 1:00 pm, Mike was here by 2:30 pm, the same day. He quickly had the machine apart and was explaining the part needed and he had the part on his truck. He told me exactly how much it was going to be before he started working on it. He was finished and had my washing machine working again within 30 minutes. He was concerned about water getting on my floors, which I appreciated very much! But there was no water! Mike was very professional and polite. I appreciated the fact that he was in Chattanooga and I am in Ringgold, GA (about 20 or more miles) yet he was more than willing to come. I took his business card and will call him again as well as recommend him to any and all neighbors and friends.
Description of Work: My Kenmore Washing Machine had stopped spinning. After taking the machine apart Mike said that it was the (Transmission) Motor Coupling.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$127.78
John N.
11/2011
5.0
appliance repair
 + -1 more
Delightful experience - professional, prompt, capable, clean, and a fair price. I am only sorry he doesn't do plumbing, installations, or something.
Description of Work: repair of broken valve on my refrigerator that had caused a pretty messy leak.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$140
Gail C.
10/2011
5.0
appliance repair
 + -1 more
I'm sorry for this late report, but I want to tell about an excellent business man. We picked Mr.Martin from the phone book, to repair our washing machine. He was on time and went right to work. He looked at the works of the machine and told us that we would be better off buying a new one. He explained thoroughly and to our understanding and satisfaction what was wrong and why it would not pay to repair the machine. He also gave us some suggestions as to the type and brand of machine we should look for. We cannot recommend this gentleman highly enough. He was neat and tidy in his work and knew exactly how to take the machine apart and put it back together. We will certainly call Mr. Martin again, when we need to, and will recommend him every chance we get.
Description of Work: Mr. Martin was called to repair our washing machine. He expertly and carefully took the machine apart and looked at all of the parts and then explained what was wrong.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Laura P.
09/2011
5.0
appliance repair
 + -1 more
Called yesterday and he came out this morning...fixed my wall oven...very prompt, courteous, neat and professional.
Description of Work: Fixed my wall oven.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$168
Terri B.
06/2011
5.0
appliance repair
 + -1 more
If you are looking for great response time, professional service and reasonable rate, definitely give Mike a call.
Description of Work: I called Mike and he responded within 30 minutes to my home. His overview of the issue was explained to me. A thermostat sensor had gone out. He had the part on his van, and within minutes he had the problem fixed. He gave me an estimate prior to the repair and it was appropriate. I would highly recommend mike and this business to anyone!!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
greggory S.
01/2011
5.0
appliance repair
 + -1 more
Mike came by two hours after I called him and performed a service check to see what was wrong with my washer. Then told me how much it would cost to fix the washer. He was nice and very professional.
Description of Work: Service check on washer to see why it was broken.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$49.16
Jim L.
10/2010
5.0
appliance repair
 + -1 more
I found this repair company on Angie's list and called them around noon. The repairman arrived about two hours later and found the problem almost immediately. He had the part, made the repair and was gone in less than 30 minutes. Given that we are way out in the country, I was sure I'd have to wait a day for repairs...and maybe longer for the right part. This was a very positive experience and I will definitely use Scenic City Appliance again, if needed.
Description of Work: The defrost heater in our refrigerator stopped working and the unit froze up, causing the frig not to work.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$199.85
Gail C.
05/2010
5.0
appliance repair
 + -1 more
Mr. Martin is a wonderful, honest repairman. He was neat in appearance, very polite, very knowledgeable about his business, and was not hesitant to declare our machine "useless/dead." He helped us decide on a brand (Whirlpool), and left in less than a half hour, leaving no mess, and absolutely no questions about what we needed to do. After going online, we purchased a new Whirlpool washer at Lowe's, for $50 more than he said it would cost to repair the old one, which he did NOT recommed doing. His visit was well worth his service fee! I recommend Mr. Martin and Scenic City Appliance Service VERY highly.
Description of Work: Mr. Martin looked at our (Frigidaire) washing machine which had been making a very loud squealing noise. He took off the front of the machine, checked under the washer tub and showed us where water was getting into the bearing, and damaging it. He explained that repairing it would cost almost as much as a new machine. We asked if he would recommend washing machines with better repair records, and he suggested that Whirlpool had a good reputation for not having catastrophic repairs after only a couple years of use. And he also suggested that we get the maintenance contract, something that is always a point of discussion.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$45
Leslie B.
03/2010
5.0
appliance repair
 + -1 more
Provider quickly identified and fixed the problem, and gave me good advice about water temp. This guy is great. He comes right away and is so nice and SO professional. I would call him again in a New York minute, and I'll probably get to, with all my aged appliances.
Description of Work: Fixed water valve in dishwasher, which was not cleaning well or completely emptying soap dispenser.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Leslie B.
02/2010
5.0
appliance repair
 + -1 more
Excellent experience. Provider was professional, knowledgeable, and punctual. He identified and fixed the problem quickly and gave me advice on preventing it from happening again. He was very reasonably priced and I would call him again in a minute.
Description of Work: Fixed drainage problem in freezer compartment of side by side refrigerator. Advised that water dispensing issue was design flaw and would require replacing the door (not worth it!).
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$65
Dean C.
01/2010
5.0
appliance repair
 + -1 more
Owner gave me a preliminary diagnosis and a likely cost of parts plus labor, and recommended buying a new dishwasher instead of abtaining repair of the old one.
Description of Work: I phoned the owner and described the symptoms of a failed dish washer. He did a preliminary diagnosis, and and estimate of the likely costs of parts and labor, and recommended buying a new dish washer. That's honesty at work.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
William F.
11/2009
5.0
appliance repair
 + -1 more
Advised as to handling procedure to use so as to avoid problems with upper dishwasher rack in the future. We replaced the approximately 16 year old clothes dryer with one of the very few energy star electric clothes dryers.
Description of Work: Repaired upper dish washer rack. Advised the electric heating element for the clothes drying is not longer available.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$55
Dan B.
12/2008
5.0
appliance repair
 + -1 more
They are personable, prompt and charges seemed to be reasonable. They fixed the dryer and it is still working. They did excellent.
Description of Work: They repaired a dryer.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Rosellen M.
11/2008
5.0
appliance repair
 + -1 more
He is very prompt and very easy to deal with. We have used his services many times and he is very good. His prices are very reasonable and I would recommend them.
Description of Work: We have had him several times to repair our refrigerator.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Sarah D.
10/2008
5.0
appliance repair
 + -1 more
My washing machine had been acting up, so Mike came out to look at/fix the problem. He identified the problem quickly and called to see if the part needed was available. It was. He gave me two options-he could fix it, which would cost somewhere in the neighborhood of $130, or he could give us the part name, we could buy it ourselves, and he would show my husband how to install the part. We opted for the second and cheaper option, and the washing machine is up and running great! How wonderful that he would save us $100 by showing my husband how to do it himself??!!?? We were very, very pleased.
Description of Work: Washing machine inspection and recommendation.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
DAVID R.
02/2008
5.0
appliance repair
 + -1 more
In both cases, we were very pleased. He arrived within a few hours of our call and was very courteous and professional. In both cases, the problem turned out to be something relatively minor. Especially in the case of the refrigerator, he could have easily told us it required a new compressor (which would have been much more expensive) and we wouldn't have known any different. We also had him look at our KitchenAid electric range that has two burners that haven't worked since a recent lightening strike. To his credit, he told us that we should seriously consider purchasing a new range as the cost of replacing the bad part (the main controller board) would be almost as much as a new range. We can't recommend this company highly enough!!!
Description of Work: We've used this company twice, two years apart. Once to repair a Kenmore electric dryer and most recently to repair a KitchenAid refrigerator. The dryer needed a good cleaning inside and a new heating element (total cost $170). The refrigerator had stopped cooling completely and required a new relay (total cost $130).
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Service Categories
Appliance Repair,
Appliance Repair - Small,
Plumbing
FAQ
Scenic City Appliance Service is currently rated 5 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Scenic City Appliance Service accepts the following forms of payment: Check
No, Scenic City Appliance Service does not offer free project estimates.
No, Scenic City Appliance Service does not offer eco-friendly accreditations.
No, Scenic City Appliance Service does not offer a senior discount.
No, Scenic City Appliance Service does not offer emergency services.
Yes, Scenic City Appliance Service offers warranties.
Scenic City Appliance Service offers the following services: Appliances, repairs & maintenance.