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Scenic City Appliance Service

Appliance Repair, Appliance Repair - Small, Plumbing

About us

Owner operated.

Business highlights

21 years of trusted experience

Services we offer

Appliances, repairs & maintenance.

Services we don't offer

Plumbing.

Amenities

Warranties
Yes


Accepted payment methods

Check

Reviews

5.099 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
98%
4
2%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.8
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 26-50 of 99 reviews

Eric H.
01/2014
5.0
appliance repair
  + -1 more
Washer would fill up but would not run. Replaced switch on washer. Thankfully he had the new part on hand and it was fixed in less than 1.5 hours after I made the first call!
Description of Work: Replaced switch on washer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$143

Lisa T.
01/2014
5.0
appliance repair
  + -1 more
which died after the holidays with a mountain of laundry to catch up on. He came out within 2 hours of my call and replaced a thermal fuse kit (I think), cleaned 10 years' accumulation of lint from inside the casing, and had up and running within an hour. Will definitely use in the future.
Description of Work: Repaired my dryer,

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Brittany D.
11/2013
5.0
appliance repair
  + -1 more
He has been on time, professional and kind. I've met him all 3 times as my husband had conflicts each time and he didn't talk down to me or try to take advantage of me. He always fits us in his schedule when it's an emergency and even came out on a Saturday one of the visits. I would highly recommend Mike.
Description of Work: We've had Mike out 3 times in the past 3 years - all 3 times to deal with issues with the refrigerator.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$40

Susie S.
11/2013
5.0
appliance repair
  + -1 more
prompt , professional and friendly. very reasonable price. very highly recommended
Description of Work: repaired dishwasher

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Linda B.
11/2013
5.0
appliance repair
  + -1 more
He diagnosed the refrigerator as not worth repairing due to the age of the refrigerator, and the difficulty that it would take to repair.
Description of Work: Checked our refrigerator because it was not cooling properly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$45

Wanda B.
09/2013
5.0
appliance repair
  + -1 more
Very, very professional, courteous and knowledgeable.
Description of Work: My refrigerator was not staying cold and he replaced the baffle the same day.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Gary M.
08/2013
5.0
appliance repair
  + -1 more
Returned my original call promptly. Came the day after called. Arrived 15 minutes early :). Courteous but didn't take up his time with idle chit chat. Fast. Took care of the job. Fixed!! I'm very happy and would use them again.
Description of Work: Repaired my refrigerator ice maker

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Liza S.
07/2013
5.0
appliance repair
  + -1 more
Mike arrived exactly when he said he would...only 30 minutes after we spoke on the phone! He recognized the fridge model and diagnosed the problem within seconds. He gave thoughtful advice on repairs to what is a poorly designed model (he has discussed this with the manufacturer) versus a future purchase of a new unit. He completed the job within half an hour. Perfect service! Highly recommended!
Description of Work: Cleared a drain issue, which had been preventing the unit from cooling, in a GE refrigerator.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

MARSHA W.
07/2013
5.0
appliance repair
  + -1 more
I called Mike after reading all the wonderful reviews on Angie's List. My washer is fairly old but I can't afford a new one and when the spin cycle stopped working I was worried. I called him on Thursday evening and he arrived right on time the following morning. He identified the problem, gave me a quote and had it fixed in less than 30 minutes. Within an hour I was washing clothes again! He was professional and courteous and I felt the price was very fair. I would DEFINITELY use Mike again in the future
Description of Work: Fixed my washer/ the spin cycle stopped working

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Caryn S.
07/2013
5.0
appliance repair
  + -1 more
Had a fridge/freezer that froze up and thermostat was not working. Called one day, they came out and serviced the next morning. Took about a half hour. Got right to work, solved the problem quickly and fridge is working beautifully again!
Description of Work: Defrosted & replaced heater/thermostat assembly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

James B.
06/2013
5.0
appliance repair
  + -1 more
We have a built in Whirlpool microwave that stopped working. The technician came out the same day that we called, as we had selected them based on their Angie's List reviews. The technician was extremely pleasant, clean, nice, and was honest in the repairs. The part that was out would cost more than the microwave to fix, and he was very honest in his discussions about this, rather than trying to take me for the $400. I would absolutely use them again and have bookmarked their name on my list!
Description of Work: Reviewed broken built-in microwave

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$45

George B.
05/2013
5.0
appliance repair
  + -1 more
Arrived at the scheduled time, diagnosed the problem within minutes, replaced the family component and was gone in 20 minutes. Very professional and polite.
Description of Work: Replaced the pump on a washer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Sandra A. B.
05/2013
5.0
appliance repair
  + -1 more
Great - called that morning and he arrived by lunch and had the repair done in less than an hour. Did a great job!
Description of Work: Repaired leak in water line to refrigerator and installed on/off valve.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$78

Sarah F.
04/2013
5.0
appliance repair
  + -1 more
I called Mike late in the afternoon, he said he could come by the following morning. He arrived on time and inspected the leak. He gave me a quote for the work, ordered the piece to fix the problem, then left, and came back in less than 2 hours. He was very professional. I will call him again for future repairs, and will recommend him to our neighbors and family.
Description of Work: Mike fixed the valve in the refrigerator water line that was leaking.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$187

J'Lynne W.
04/2013
5.0
appliance repair
  + -1 more
Called Mike on Tuesday evening and he came right out on Wednesday morning. He was punctual and got my ice maker fixed in about a half hour. He was very professional and I would have no problem recommending him to others.
Description of Work: Ice maker in my freezer stopped working. The line was frozen and had to be thawed for the water to run into the ice maker. Used a syringe with hot water to defrost.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Judy B.
04/2013
5.0
appliance repair
  + -1 more
After looking at our refrigerator, the cost to fix the condenser was going to be $200. He also offered to change out the water filter for an additional $50. We have owned this refrigerator for a few years and couldn't figure out how to change the filter, or if it even had a water filter. Mike was very nice and showed us how to change it out, so that we can do it ourselves next time. He is very professional and was prompt. We are very pleased with his service and will definitely call Scenic City Appliance when we need work done on any of our appliances.
Description of Work: We called Scenic City Appliance because our refrigerator was making a very loud noise. He thought it could possibly be a couple of things. He thought it would cost between $100-$200 to repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

ARTHUR B.
02/2013
5.0
appliance repair, small appliance repair
  + 0 more
prompt and for price quoted
Description of Work: repaired microwave that was attached to the oven

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Wade L.
12/2012
5.0
appliance repair
  + -1 more
Very well
Description of Work: Checked washing machine, was honest and told me not worth fixing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Melinda B.
12/2012
5.0
appliance repair
  + -1 more
Awesome. I will call this company for all future appliance repair!
Description of Work: My dryer was making loud noises. I called and he came and had it fixed within about 1.5 hours of my call!! I was very impressed. My dryer is working perfectly and quietly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$108

Myrna A.
11/2012
5.0
appliance repair
  + -1 more
Just moved in, and kitchen appliances came with home but the ice maker and water on refrigerator had a terrible odor. Spoke with Mike by phone and he purchased an inline filter. He came and installed it and we were able to use it within a few hours. He was great, very polite and clean up after himself, very professional.
Description of Work: Installed an inline filter for refrigerator .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$147

David T.
11/2012
5.0
appliance repair
  + -1 more
Called the company and explained the problem. Gentleman (owner) came right over just like he promised. Went and got the part and had it installed quickly. He was professional, courteous and prompt. Will definitely call him again if needed.
Description of Work: Washer timer quit grabbing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$55

Dax T.
10/2012
5.0
appliance repair
  + -1 more
I was happy with his sercice
Description of Work: He did a great job fixing my dryer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Yousef H.
09/2012
5.0
appliance repair
  + -1 more
Very quick response - same day. Repair was complete in less than 10 minutes, but he stayed while it cycled out to make sure that repair was all that was needed to be done. We're also very pleased that, instead of having to replace the entire magnet like we originally thought, he was able to reconnect and cap the wiring so we wouldn't have to buy any parts. Quick service and saved us money - couldn't ask for a better experience.
Description of Work: My GE top load washing machine would not cycle after it filled with water. The wiring attached to the magnet had come loose.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Marie R.
08/2012
5.0
appliance repair
  + -1 more
My dryer was not drying my clothing properly. Our condo association handy man checked it out and said I probably had a bad sensor on the dryer but I'd need to call a professional appliance repair person to have it diagnosed and repaired. I contacted Sears and it was dearly priced. So I checked out Angie's list and found Scenic City Appliance and they were so nice, I scheduled an appointment. Mike showed up on time and was very professional. He checked the dryer and said everything was working properly. So he checked the outdoor vent and found a wasp next that was keeping the vent from doing it's job. He removed the next with a broom. His bill was almost 1/2 of what Sears would have charged me just to give me an estimate.
Description of Work: Best appliance repair service ever! He found the problem with my dyer and it wasn't a mechanical problem. A wasp build a next in my dryer vent and that was restricting air flow. Mike found the problem and fixed it on the spot. He could have told me it was a problem with the dryer and charged me more money but he didn't. I'll recommend them to everyone!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49.16

Emma W.
06/2012
5.0
small appliance repair
  + -1 more
I have just got a new (to me) microwave and the catch in the handle broke, so the door would not stay closed. I chose Scenic City Appliance Repair based on their outstanding reviews here on Angie's List and I was not wrong. I called Mr. Martin in the morning and he came out that same day to look at my microwave. I thought that it was going to be an expensive repair (or buy a new microwave) but he fixed it within a few minutes. He was also incredibly professional and polite and I got several of his business cards to give out to family and friends. It is nice to have found someone that I know I can call for other repairs in the future and I highly recommend him.
Description of Work: Microwave handle/latch was broken and Mr. Martin repaired the mechanism and also tested the microwave.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

Contact information

4808 Madonna Ave, Chattanooga, TN 37412


Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair,
Appliance Repair - Small,
Plumbing

FAQ

Scenic City Appliance Service is currently rated 5 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Scenic City Appliance Service accepts the following forms of payment: Check
No, Scenic City Appliance Service does not offer free project estimates.
No, Scenic City Appliance Service does not offer eco-friendly accreditations.
No, Scenic City Appliance Service does not offer a senior discount.
No, Scenic City Appliance Service does not offer emergency services.
Yes, Scenic City Appliance Service offers warranties.
Scenic City Appliance Service offers the following services: Appliances, repairs & maintenance.
Plumbing.

Contact information

4808 Madonna Ave, Chattanooga, TN 37412


Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM