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Reliable Heating & A/C

Heating and Air Conditioning, Air Duct Cleaning, Electrical,

About us

Reliable Heating and Air Conditioning is a 2nd generation, family owned local company run by two brothers who grew up in the business, and live and love the idea of providing comfort and superior service every day. Reliable is the areas leader in heating and air conditioning, the company that people turn to when they really want the job done right. We have been blessed to receive the first place "Best of the Best" award for every year that they have had a Heating and Air Conditioning services category, and recently won the coveted BBB torch award for marketplace ethics. From the top down, the entire staff gets the "big picture"...we realize that it is a opportunity to serve every time that a customer calls in, a chance to be a hero, and we appreciate the fact that you could call anybody, but we hope you continue to call Reliable -to-the-Rescue. Additional phone numbers - (423) 855-9910, (423) 265-7450, (423) 875-0484, (615) 861-5473, (423) 266-6787, (423) 266-4328, (423) 266-2665, (423) 460-0609. Additional service areas - Ooltewah, Sale Creek, Signal Mountain, Soddy Daisy, Whiteside & Chattanooga. Additional DBA - Reliable Heating and Air Conditioning Co Inc.

Business highlights

53 years of trusted experience
Emergency Services Offered

Services we offer

Residential and commercial sale, air conditioning systems including preventive maintenance, indoor air quality, electronic, mechanical, steam humidifiers, air purifying systems, ventilators & air duct cleaning.

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.8101 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
85%
4
5%
3
3%
2
5%
1
2%


Rating CategoryRating out of 5
quality
4.7
value
4.4
professionalism
4.8
responsiveness
4.8
punctuality
4.9
Showing 76-100 of 101 reviews

Norma Gaye R.
05/2017
5.0
heating & air conditioning/hvac
  + -1 more
Both were repaired
Description of Work: Repair on my two central units.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1

Deb P.
07/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

D. C.
07/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Jennifer G.
01/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Repaired stuck valve in AC unit (was running even when heat was on)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

GREG L.
12/2015
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$300

Thomas M.
08/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Performed annual heat pump inspection and cleaning as part of service agreement. |

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Lydia M.
08/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Nancy B.
06/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Old air conditioner wasn't working. Thought they would say we needed to replace it (he did recommend that we be thinking about doing that). But, he replaced a fuse, & we were cooling off again! We're very grateful!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$81

Vivienne R.
04/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Checkedmy a/c unit as it had stopped working and varified that it needed to be replaced. (The unit was arleast 12 yrs. Old.). I did not have them replace the u it as my husband had already promised the job to someone else, but I have used reliable to replace a central h/a unit in another house WE OWN AN THEY DID A FINE JOB. I TRUST THEIR WORK.

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$64

Ian B.
02/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Replace two in one gas furnace and air conditioner. | |They did an excellent job and I would recommend them. Their prices are a little high.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Rex C.
01/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Richard R.
12/2014
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: Semi-annual inspection and tune-up of Heating and AC unit.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Evelyn D.
12/2014
3.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: replaced 2 HVAC units with their recommended models......$13770. |Units made jet plane noises and blew papers off tables and clothes in closet. Company stated that they had installed the appropriate units for my 2,500 square foot house.....but my duct work was too small.... |July 2013, Reliable installed giant return Duct work. $2521.00 grrrrrr. |Reliable would not admit responsibility or an error. |The installers and servicemen are professional and courteous. My salesman and management leave a lot to be desired.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
3.0
responsiveness
3.0
punctuality
5.0

$16,500

nathan N.
10/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: The condensation drain was clogged in my upstairs unit. They unclogged it, and performed a summer time maintenance on both my upstairs and down stairs unit. I contacted several other Angie's list service providers and they were the only ones to respond.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Deborah C.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Had to check my heating. It wasn't working. Nothing major, just a blown fuse, but they ca,e right away and fixed it. |

Rating CategoryRating out of 5
quality
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Catherine I.
06/2014
4.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Thomas M.
01/2014
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: Replace starter relay for heat pump compressor. Great diagnosis and quick fix.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$97

Brian B.
09/2012
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They put in another A/C unit for us. They did great.
Rating CategoryRating out of 5
Yes, I recommend this pro

Mike T.
05/2012
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Prompt and professional service.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Larry Z.
05/2012
5.0
heating & air conditioning/hvac
  + -1 more
Professional, helpful.
Description of Work: Air conditioning checkup- 2 units

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Mark W.
11/2011
5.0
heating & air conditioning/hvac
  + -1 more
100%
Description of Work: I learned a lot from the tech. He went above and beyond what I though a service call would entail. I will definitely use them again!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$35

Richard S.
10/2011
5.0
heating & air conditioning/hvac
  + -1 more
Excellent
Description of Work: Great response time... good service. Professional and cordial technician.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

richard B.
10/2011
5.0
heating & air conditioning/hvac
  + -1 more
very well
Description of Work: repaired and replaced unit.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Richard R.
08/2011
5.0
heating & air conditioning/hvac
  + -1 more
See above for details.
Description of Work: Had them install a new electric water heater I purchased. This required two visits, relocation of both water and gas lines, as well as the electrical hook-up. Two of them worked very hard and did a professional job. I have used them for years on contract to adjust and clean my main air conditioning unit twice a year, a five ton Carrier which they installed ($4000) to replace an old one. They also installed an auxiliary unit three years ago for another part of the house. They are very professional and do good work, but they are not the cheapest in town. However, I would say you get good value. Cheapest I have found is not always the best when it comes to equipment.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

MARTHA B.
06/2009
5.0
heating & air conditioning/hvac
  + -1 more
I can always count on them and I trust them with all my heating and air conditioning needs. They are here when they say they will be and always offer good products. They are also fair in their pricing and often offer discounts for yearly tune ups.
Description of Work: I have used them for years and they continue to do my maintenance.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

404 Spears Ave, Chattanooga, TN 37405

www.reliable-online.com

Service hours

Monday:
7:30 AM - 5:00 PM
Tuesday:
7:30 AM - 5:00 PM
Wednesday:
7:30 AM - 5:00 PM
Thursday:
7:30 AM - 5:00 PM
Friday:
7:30 AM - 5:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Air Duct Cleaning,
Electrical,
Generator,
Natural Gas Lines,
Appliance Sales and Installation

FAQ

Reliable Heating & A/C is currently rated 4.8 overall out of 5.

Monday: 7:30 AM - 5:00 PM

Tuesday: 7:30 AM - 5:00 PM

Wednesday: 7:30 AM - 5:00 PM

Thursday: 7:30 AM - 5:00 PM

Friday: 7:30 AM - 5:00 PM

Reliable Heating & A/C accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, Reliable Heating & A/C does not offer free project estimates.
Yes, Reliable Heating & A/C offers eco-friendly accreditations.
No, Reliable Heating & A/C does not offer a senior discount.
Yes, Reliable Heating & A/C offers emergency services.
Yes, Reliable Heating & A/C offers warranties.
Reliable Heating & A/C offers the following services: Residential and commercial sale, air conditioning systems including preventive maintenance, indoor air quality, electronic, mechanical, steam humidifiers, air purifying systems, ventilators & air duct cleaning.

Contact information

404 Spears Ave, Chattanooga, TN 37405

www.reliable-online.com

Service hours

Monday:
7:30 AM - 5:00 PM
Tuesday:
7:30 AM - 5:00 PM
Wednesday:
7:30 AM - 5:00 PM
Thursday:
7:30 AM - 5:00 PM
Friday:
7:30 AM - 5:00 PM