Malone Heating & Air Conditioning

I called the provider and asked for a quote and to see if they were available the same week. With a coupon their diagnostic price was half the price of a competitor and they were available to come the next day. I purchased the coupon online and scheduled for the next day. The worker that came was punctual, clean, and polite. He asked a few questions about what we were experiencing and then inspected the outside units. I had no idea that we had any parts of the heat/air under the house, but the service man was quick to realize that and inspect the parts under the house. Within 30 minutes he had diagnosed the problem as a breaker. He gave us a price (I think it was $200 which seemed reasonable) and we decided to go ahead and have him fix it. He left to get the needed piece from a warehouse and came straight back to fix the unit. It was all said and done within a couple hours.

I asked many questions while he worked. I asked about what I needed to do to maintain system, how often. He was great. He even made a call to find a specific filter for the air cleaner and informed me that I could add a water filter to my humidifier.

The service worked out fine. The guy came out and he looked at the air conditioning portion of the system and I was satisfied with the work they did.

Making an appointment was very easy and quick. The technician showed up on time and quickly went to work. There were no issues or recommendations. I did look at the outside unit after the tech left and it did not look as clean as I thought it would--next time I will inspect the work before they leave. It is a good value for $69 and I plan to have them back when the weather turns colder to do a more in-depth check of the heat pump.

Malone and their technicians are priceless! I had a bad experience with a "free second opinion" with Reliable so when our compressor seemed to finally die I looked elsewhere and found Malone on Angie's List. I called Malone and relayed our compressor/heat pump history and that I wanted to schedule someone to come take a look and was going to use the coupon offered on Angie's List to get a $69 inspection. The office staff at Malone offered up that they do provide free second opinions and why didn't I do that instead. How awesome is that? The technician came out and confirmed our compressor was toast, he did not pressure me into buying a new unit and also informed me that our compressor was still under warranty! A fact two other HVAC certified technicians failed to mention (one a "friend" of my daughter's and the second the technician from Reliable)! He went over the pros and cons of replacing the compressor vs. buying and having a new unit installed. We opted to replace the compressor and as soon as it arrived a different technician from Malone came by that same day and installed it. The price quoted on the initial visit was exactly what was charged upon completion of the install. I am extremely happy and will use Malone for any future issues as well as recommend them highly.

This was our second purchase for this same provider. They had previously done and inspection at a home I have for sale. We bought a second service for our personal residence. The technician came out and did a thorough inspection of our unit. No additional work was needed.

We purchased this for a house we are selling. They were very prompt in scheduling the appointment. The technician came out and did a thorough inspection, cleaned the unit (which was very dirty), and confirmed that the unit was low on coolant. We paid an extra fee to have the unit charged. I can't remember what that cost was, but we thought it was reasonable. We bought a second Angie's List inspection service for our personal residence. *I can't remember the exact date the inspection was performed, so I chose a date close to the first of this month which I believe is when we had it performed. My apologies!

provider showed up on time and did what I expected. no bs and very professional.

He had our air back on in 30 minutes time. That gives tham an A in my book. Especially since it was so hot that day. Would use this provider again.

I purchased the Angie's List $69 AC service and inspection special on A Wednesday night and someone at Malone's contacted me first thing Thursday morning. I scheduled the appointment for Friday afternoon, and the dispatcher called me when the service tech was 30 mins away. He came and completed the 20-pt inspection, which included cleaning the coils. After cleaning the coils my unit returned to operating as it should. The technician was very courteous and friendly, as well as knowledgeable of my AC unit. I will definitely use Maline's again for any future needs, and I'd recommend to anyone to do the same.

My experience with them went very well. They were very prompt and very efficient. They did a great job and didn't try to sell me anything else. They came out and did what they needed to do.

Bought the deal this morning. Needed service fast as my downstairs unit was no longer operating at peak efficiency. Came by and service both units on the same day. Added some much needed freon. Everything is back to normal. Quick, thorough, and great explanation. Very happy with my service.

Went great! Provider was there on time on the day requested. He checked the unit and cleaned and serviced it, then added coolant. He gave it a clean bill of health and verified proper temperature once complete. Was very helpful, and answered all my questions.

Mr. Jimmy Malone came out to the house and was very professional. He wrote up two different proposals detailing moving the units and changing the tonnage explaining the difference between gas and electric. Once we decided which proposal we wanted the crew came out and did the whole job in one day. I was very pleased with the courteous crew. They started out with 2 workmen but by the afternoon we had 4-5 workmen to finish the job. They worked non stop for over 12 hours until the job was done. When the job was completed they cleaned up and also painted areas that were affected. Malone Heating was professional, courteous, friendly, respectful, and hardworking. We would use them again and recommend them wholeheartedly.

All good. He showed up on time and was professional in his approach. The 2 units at my house are working more efficiently now.

Malone HVAC showed up when they said they would. They were focused and friendly and promptly made the repair with 1.5 hours. I highly recommend them for other. They definitely live up to their stellar Angie's list reputation.

It was fine. They were right on time and did their thing. They looked it over and took care of one other thing that I didn't ask them to. The price was good.

Very professional and did a nice job. It was an expensive job but I guess new AC coils are. We would recommend.

Jason was knowledgeable, professional, and efficient. Our AC had problems in the hottest weeks of the beginning of the summer, and he came to our house at 10:30 at night so that we wouldn't be without air. I highly recommend Malone Heating and Air!

There were two total visits. The first visit, on Tuesday, fixed the capacitor and coils, but the next day I noticed the pipes started freezing. I called back Thursday and they sent someone else out Friday. He stated that it looked like something was broke on the Tuesday visit that was causing the Freon leak, apologized, and fixed it. Rarely does anyone ever admit to a mistake and I will use these guys again with that being a tipping point. It is refreshing for someone to say "I'm sorry". Great work and great service.

Everything went great. They were in consistent communication, the technicians came out when they were scheduled to. The final price was exactly as quoted and most of all, now the AC works like a charm.

Our air conditioner went out over the weekend. I placed a call and left a message. My call was returned early Monday morning, and a courteous technician arrived within the hour. Not only did he fix the problem, but he gave me info about what parts were still under warranty. I would definitely use this company for any future air conditioning needs.

He was very professional and did a excellent job!!!!!

VERY PROMPT IN ARRIVING ON TIME AND QUICKLY REPAIRED

Could not determine exact cause but recommended waiting instead of randomly replacing parts