Malone Heating & Air Conditioning

Description of Work: They have replaced a unit and they also maintain and repair it.

Description of Work: HVAC repair-replaced capacitor

Description of Work: 20-point furnace checkup.

Description of Work: Replaced fan motor. Courteous, prompt service.

Description of Work: The capacitor I had just replaced from another company was bad. They used name brand parts, where as the other company used a knock off brand.

Description of Work: Replace pump that removes gas fumes in a 20 yr old system. I am very happy with prompt service. Man provided information and estimate then he went and got new pump. I received discount mentioned on website. View their website before you call for service. I paid for annual 2 visit contract which gave me a discount on parts. This visit counted as my fall service visit. I will use again.

Description of Work: The approximate date of service was July 6, 2015 and the approximate cost of service was $49.00.

Description of Work: Diagnosed the heat pump problem quickly and repaired it.

Description of Work: First to clarify why such a poor rating for punctuality: The person who was coming was so late I finally called. It was determined that he hadn't received the message and didn't even know he was supposed to be here. (It was a same-day service call.) He was professional and helpful once here, however. Mostly this was a check-up for a unit that was not cooling. The only work done was that Freon was added to one of our AC units. It was determined that the needs replacing and a recommendation was made to add insulation to our attic. We got another estimate from another company, and have decided to go with Malone to do the required work. However, we haven't had this done yet because of things that came up, and also because the weather was cooling. Still planning to have Malone do it as soon as we're ready. Will try to remember to report back once the work is done. I really think it would be unfair to assume they will not be punctual because this seemed like an out of the ordinary situation

Description of Work: Had my air conditioner serviced

Description of Work: The reason I have given them a low rating is because there were issues found and they did not follow up on my problem, which would have resulted in more work for them. So far, no call about repair of my unit.

Description of Work: found leak and repaired, also found error in previous contractors installation.

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Description of Work: Upstairs hvac went out. We called Malone because our normal hvac company was unavailable and because of Malone's high Angie's List rating. Whereas they came on time and were very pleasant, they told us our unit required a different part and that it would be over $1000 to repair. We called our normal hvac company for a second opinion, and they fixed it for less than $100. I'll never use Malone again.

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Description of Work: Malone did a fine job. They were honest in their assessments. I'd use them again. |

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