HGS Home Improvement

Roofing, Kitchen and Bath Remodeling, General Remodeling,

About us

Juan Jose Hernandez started Hernandez General Services in 2014 with over 25 years of experience under his belt, and HGS has provided quality remodeling services to the Chattanooga tri-state area ever since. As a roofing and renovations contractor company, our mission is to provide quality service and to both uphold and surpass the American standard for roofing and renovations. Hernandez General Services is dedicated to homeowners' peace of mind, and we value customer service above all. In addition to roofing, we specialize in both exterior and interior remodeling, and are both an EPA certified and a LRRP renovator. Visit our services page to find out more.

Business highlights

10 years of trusted experience
Minority Owned & Operated
Se Habla EspaƱol
Family Owned & Operated
Eco Friendly

Services we offer

Roofing, Siding, Remodeling, Framing, New Construction, Additions, Decks, Painting

Photos of past projects

Reviews

4.67 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
0%
3
0%
2
14%
1
0%


Rating CategoryRating out of 5
quality
4.5
value
4.7
professionalism
4.5
responsiveness
4.5
punctuality
4.5

Filter reviews by category

Showing 1-7 of 7 reviews

Ted B.
09/2023
2.0
home remodeling
Ā  + -1 more
Started out well with demolition. walls and ceiling repainted. overhead vent in shower was installed. Contracted selected shower stall and hardware. Installation of same went ok. Now the shower swing out door will not open at all (it is frozen) and the shower water does not completely drain from the shower pan.
Description of Work: Bathroom remodel, new shower, toilet and bathroom sink.

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0

$11,995

Response from HGS Home Improvement
this happened after one year of the project been completed also if one of the door hinges got stuck from not maintaining it lubricated i have no control over hinges also if there was an issue with some water standing we could have fixed it he also wanted to change the door for another door which we agreed to purchase one for them if they pay for it but never agreed to that insted they went with another contractor to help them with those details. by doing that they void any warranties they had left . after one year your warranty expires

Virginia M.
11/2022
5.0
drywall, flooring contractor, remodeling, home remodeling, interior painters, hardscaping
Ā  + 4 more
Excellent. The work was from ceiling to floor. Popcorn ceiling removed and painted. the new floors put in. Very little detail taken care of. Wonderful people to work with. I knew nothing about remodeling and they were right there to help me in any way I needed
Description of Work: kitchen and bathroom renovations

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from HGS Home Improvement
Miss [Member Name Removed] we thank you for the opportunity and the friendship we developed with you We will continue doing our best thank you so much. God bless you.

Deanna F.
05/2021
5.0
remodeling, roofing, siding, house painters
Ā  + 2 more
They were all hard working and got the job completed quickly and correctly. We have no complaints at all and would definitely recommend them and use them again if needed.
Description of Work: framing roofing siding

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$25,000

glenda H.
01/2021
5.0
fencing, garage builders
Ā  + 0 more
They were extremely nice. They were very good at what they're doing. They were very professional and approachable. They were very nice people to work with.
Description of Work: They built a storage shed and replaced some parts of my fence. They also replaced my wooden walkway.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from HGS Home Improvement
we thank the [Member Name Removed] family for the opportunity and for been great people to work with! we thank you so much for taking the time to give US a positive review and looking forward to continue working with you on any future projects! have a happy new year!!

michelle C.
12/2020
5.0
decks, house painters
Ā  + 0 more
We had a very positive experience. We are very pleased with the quality of work, price and the exceptional professionalism and promptness. Highly recommend!
Description of Work: framing and painting

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from HGS Home Improvement
[Member Name Removed] we at Hernandez General Services thank you so much for the opportunity and thank you for the positive review ! we are looking forward to continue working with you on any future projects Have Merry Christmas!!

Jamie M.
12/2020
5.0
roofing
Ā  + -1 more
Awesome! Juan and his crew are very professional and very quick and efficient I would definitely recommend and rehire them
Description of Work: complete roof replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,400

Response from HGS Home Improvement
Thank you so much [Member Name Removed] you guys are awesome to work with we thank you for the opportunity and looking forward to work with you or your friends projects thank you Juan Hernandez HGS Roofing and Home Improvement Contractors

Trish H.
10/2020
5.0
roofing
Ā  + -1 more
They did excellent work. They were there when they said they would be, got the job completed quickly, and cleaned up the debris. The owner and the workers were very polite. I would highly recommend them.
Description of Work: Roofing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,200

Response from HGS Home Improvement
THANK YOU! WE APPRECIATE YOUR REVIEW AND ALSO THANK YOU FOR THE OPPORTUNITY. WE WILL CONTINUE GIVING THE BEST SERVICE AND PROVIDING PROFFESSIONAL WORKMANSHIP ON EVERY SINGLE PROJECT ONCE AGAIN THANK YOU JUAN HERNANDEZ.

    Contact information

    4923 Brainerd Rd, Chattanooga, TN 37411

    hgscontractors.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 6:00 PM
    Tuesday:
    8:00 AM - 6:00 PM
    Wednesday:
    8:00 AM - 6:00 PM
    Thursday:
    8:00 AM - 6:00 PM
    Friday:
    8:00 AM - 6:00 PM
    Saturday:
    8:00 AM - 6:00 PM

    Licensing

    Bonded

    Insured

    Licensed*

    Trade License Number
    8163
    Trade License Locale
    TN
    Trade License Authority
    Tennessee Department of Commerce and Insurance Board
    Trade License Expiration
    11/30/2021
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Roofing,
    Kitchen and Bath Remodeling,
    General Remodeling,
    Garage and Shed Building,
    Siding,
    Flooring Sales and Installation,
    Drywall,
    Decks and Porches,
    Basement Remodeling,
    Masonry,
    Framing,
    Ceramic Tile

    FAQ

    HGS Home Improvement is currently rated 4.6 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 6:00 PM

    Tuesday: 8:00 AM - 6:00 PM

    Wednesday: 8:00 AM - 6:00 PM

    Thursday: 8:00 AM - 6:00 PM

    Friday: 8:00 AM - 6:00 PM

    Saturday: 8:00 AM - 6:00 PM

    No, HGS Home Improvement does not offer free project estimates.
    No, HGS Home Improvement does not offer eco-friendly accreditations.
    No, HGS Home Improvement does not offer a senior discount.
    No, HGS Home Improvement does not offer emergency services.
    No, HGS Home Improvement does not offer warranties.
    HGS Home Improvement offers the following services: Roofing, Siding, Remodeling, Framing, New Construction, Additions, Decks, Painting

    Contact information

    4923 Brainerd Rd, Chattanooga, TN 37411

    hgscontractors.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 6:00 PM
    Tuesday:
    8:00 AM - 6:00 PM
    Wednesday:
    8:00 AM - 6:00 PM
    Thursday:
    8:00 AM - 6:00 PM
    Friday:
    8:00 AM - 6:00 PM
    Saturday:
    8:00 AM - 6:00 PM