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The Honey Do Service, Inc. - Bristol, VA

Roofing, Handyman Services, Plumbing,

About us

Handyman Specialists - A General Contractor suited for your Home Maintenance and Improvement Needs. The Honey Do Service, Inc. is a licensed and insured contractor specializing in handyman services, small odd jobs and maintenance services. No Job Too Small, We Do It All! The Honey Do Service, Inc. has introduced a new level of professionalism to the home maintenance / handyman industry. Many homeowners have become leery of the “handyman” trade. When we arrive at the customer's home, they are greeted by professional craftsmen in uniform and driving a company vehicle. We offer a skilled, qualified tradesman, insurance, a one year warranty on work performed and a company that stands behind its work. Franchises also available. We utilize our network of licensed plumbers, electricians, and HVAC technicians to perform work not authorized under our General Contractor's license.

Business highlights

22 years of trusted experience

Services we offer

Carpentry, kitchen & baths, roofing, guttering, doors & windows, fencing, painting & sheetrock, concrete brick & block, landscaping trees & stumps, decks, pergolas, awnings & porches, electrical, plumbing, siding, heating & air.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.266 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
56%
4
11%
3
9%
2
12%
1
12%


Rating CategoryRating out of 5
quality
4.4
value
3.9
professionalism
4.5
responsiveness
4.5
punctuality
4.5
Showing 51-66 of 66 reviews

Patricia E.
12/2015
2.0
roofing
  + -1 more
unknown
Description of Work: Way over estimate quality not professional
Rating CategoryRating out of 5

Response from The Honey Do Service, Inc. - Bristol, VA
Thank you for taking the time to review us, however we were unable to find you in our system and are unsure as to whether we've ever done any work or ever given a quote to you? If we were to, we think you'd find we're one of the most professional companies around.

BARBARA K.
08/2015
4.0
roofing
  + -1 more
unknown
Description of Work: only gave estimate

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Clifford S.
08/2015
5.0
roofing
  + -1 more
unknown
Description of Work: Repaired loose shingles on roof. I was afraid there would be a large patch or something but you can't tell where the work was done and my new roof still looks new.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Melanie C.
07/2015
5.0
roofing
  + -1 more
unknown
Description of Work: They installed an additional electrical outlet in the garage and built /installed shelving.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Ronnie S.
12/2014
5.0
doors, roofing
  + 0 more
replaced my front door
Description of Work: installed new door

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$200

Matthew C.
09/2014
2.0
electrician, interior painters, plumbing, pressure washing, roofing
  + 3 more
unknown
Description of Work: Trim painting, installed receptacles and small plumbing job. Guy that showed up to do the estimate was very nice and professional. The person that they sent to do the painting was a different story. He didn't put down any dropcloths and dripped paint everywhere. Some places he didn't do any scraping, you could flake the new paint off with your finger. He also threw cigarette butts all over my yard which was great with a one and two year old running around picking them up. I called about the shoddy paint job and the office was very nice and apologetic. Imagine my surprise when they sent the SAME guy back to fix it. He tried to clean the brick but spread the paint everywhere, now I have a big white spot. Also for the electrical job, I had to supply a small piece of romex because it wasn't considered in the bid. I would not recommend this company to anyone.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

$1,200

Response from The Honey Do Service, Inc. - Bristol, VA
We do not normally use a drop-cloth when painting outside, but we are taking your feedback into consideration and would like to apologize for any paint dripped in your grass. We are a bit perplexed about the cigarette butts as the craftsman assigned to your project is a nonsmoker and it is our policy to never smoke at a customer's home, even for smokers. The electrical job was not considered in the bid, but we did it at no extra charge to ensure your satisfaction. If there is ever a problem, we guarantee our work for a full year and welcome the chance to make it right. Again, we'd like to apologize for these issues and hope that you'll reconsider allowing us to serve you again in the future.

Harold M.
06/2014
5.0
hardwood floor, roofing
  + 0 more
unknown
Description of Work: Repaired wood and painted.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Linda S.
06/2014
4.0
house painters, roofing
  + 0 more
unknown
Description of Work: Roof repairs

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Pamela P.
05/2014
1.0
house painters, roofing
  + 0 more
unknown
Description of Work: they have never returned my inquiry. no phone call. no email. just...nothing. i guess they are very busy

Rating CategoryRating out of 5
responsiveness
1.0


Response from The Honey Do Service, Inc. - Bristol, VA
Yes, we are very busy, but that does not stop us from responding to our customers in a timely manner. Our office services the areas surrounding Bristol, TN & VA and Abingdon, VA and closes at 4:30pm EST. Your estimate request indicated that you were in Texas and could only be reached via phone outside of our office hours. We tried to reach you several times via the email address you provided on the form, but it came back as an invalid address and the email was undeliverable.

Leslie S.
04/2014
5.0
house painters, roofing
  + 0 more
unknown
Description of Work: Roofing siding windows doors gutters

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$26,000

Dan C.
04/2014
5.0
house painters, roofing
  + 0 more
unknown
Description of Work: cleaned 3 chimneys and put a lining in 2

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$1,400

ROBERT J.
05/2013
5.0
handyman service
  + -1 more
,
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$320

Powell & Sharon F.
05/2013
5.0
plumbing, wallpaper removal
  + 0 more
unknown
Description of Work: Thought it was quite expensive - but he did a good job. He put in a faucet in kitchen and took off wallpaper in bathroom.

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$600

Michael R.
09/2012
1.0
roofing
  + -1 more
See above.
Description of Work: On June 16, 2011, I contracted with Honey-Do Services to replace the roof on a home I own at 112 Lexington Ave., Bristol, VA, for the amount of 3748.84. The company requested a 50% deposit for materials, which I foolishly paid with my check # 1644. Although I contacted them many times, and was told I was "on the schedule", no work was ever done on my roof. After speaking with my insurance agent and filing a complaint with the Virginia Better Business Bureau of Roanoke, I finally had to hire and pay another contractor to complete the job. Over the time period while I was trying to get work done for my money, I also incurred several thousand dollars damages to the ceilings and walls in the house, and lost a nearly new electric stove that was shorted out by leaking rainwater. My BBB complaint was answered by someone named Kathy, no last name given, and then I was referred to Brad Fluke who represented himself as a member of "Corporate" for Honey-Do. He plans to do nothing in the way of repaying me for money stolen and losses incurred, blaming it on a "former" owner of the company. If "corporate" wasn't aware of the way their franchisees do business, they are not doing their jobs. Since the company plainly states I am out of luck, I plan to continue to pass on this story to anyone who might consider using this company for anything!

Rating CategoryRating out of 5
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$1,874.42

Response from The Honey Do Service, Inc. - Bristol, VA
We received your complaint on September 7th, 2012, and we would like to start off by saying that we apologize for the treatment you had previously endured. That type of services is not our normal standard for conducting business under any circumstances. However, we would like to explain to you a little bit more about how our company works. Each franchise is individually owned and operated. After a franchise has been purchased, The Honey Do Franchising Group supplies continued business consultation and a program that has a proven success rate with a quality home improvement experience. We do not, however, claim any responsibility for services provided by the individually owned franchises. At the time of you contract signing, The Honey Do Service, Inc. branch in Bristol, VA was owned by a Mr. Chris Sloce. Mr. Sloce lost his opportunity to continue to be a The Honey Do Service, Inc. owner due to practices such as the one you have experienced. Since Mr. Sloce has left the company, Corporate has reopened the branch in Bristol, VA and can positively insure quality at the highest level, and business ethics our community would be proud of. We look forward to assisting you and all clients of The Honey Do Service, Inc. in response of this unethical practice. We also look forward to servicing any of your future needs. Sincerely, Thomas B. Fluke Chief Executive Officer Honey Do Franchising Group, Inc.

John M.
07/2012
5.0
house painters
  + -1 more
Excellent .
Description of Work: Replacement of damaged exterior wood and complete house painting.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,700

sandra S.
01/2012
1.0
remodeling, roofing
  + 0 more
Description of Work: Called for an estimate on dry wall for living room. The quote was twice more ($1300) what it should have been. Living room is 11 ft. X 30, no fixtures in ceiling, no old celing to take down. Materials would have been $200 or $250 at most. I have heard from others that got quotes for various jobs, that they were very expensive. Didn't believe it until now. I have used them in the past for various jobs. Never a problem with price or quality. As a result of this I will not bother to waste my time with this company. Maybe since they have franchised into other cities, they have raised their prices. Who knows?

Rating CategoryRating out of 5
value
1.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0


Response from The Honey Do Service, Inc. - Bristol, VA
Thank you for taking the time to review us. It's unfortunate that our quality workmanship was not within your budget but we hope to serve you in the future.
    • 1
    • 2
    • 3(current)

Contact information

967 Volunteer Pkwy, Bristol, TN 37620

https://honeydoservice.com/improving/tricities-tn/

Service hours

Monday:
8:00 AM - 4:30 PM
Tuesday:
8:00 AM - 4:30 PM
Wednesday:
8:00 AM - 4:30 PM
Thursday:
8:00 AM - 4:30 PM
Friday:
8:00 AM - 4:30 PM

Licensing

Bonded

Insured

Licensed*

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
No
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Roofing,
Handyman Services,
Plumbing,
Exterior Painting,
Doors,
General Remodeling,
Hardwood Flooring Sales and Installation,
Gutters,
Electrical,
Interior Painting,
Kitchen and Bath Remodeling,
Finished Carpentry and Woodworking

FAQ

The Honey Do Service, Inc. - Bristol, VA is currently rated 4.2 overall out of 5.

Monday: 8:00 AM - 4:30 PM

Tuesday: 8:00 AM - 4:30 PM

Wednesday: 8:00 AM - 4:30 PM

Thursday: 8:00 AM - 4:30 PM

Friday: 8:00 AM - 4:30 PM

The Honey Do Service, Inc. - Bristol, VA accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, The Honey Do Service, Inc. - Bristol, VA offers free project estimates.
Yes, The Honey Do Service, Inc. - Bristol, VA offers eco-friendly accreditations.
No, The Honey Do Service, Inc. - Bristol, VA does not offer a senior discount.
No, The Honey Do Service, Inc. - Bristol, VA does not offer emergency services.
Yes, The Honey Do Service, Inc. - Bristol, VA offers warranties.
The Honey Do Service, Inc. - Bristol, VA offers the following services: Carpentry, kitchen & baths, roofing, guttering, doors & windows, fencing, painting & sheetrock, concrete brick & block, landscaping trees & stumps, decks, pergolas, awnings & porches, electrical, plumbing, siding, heating & air.

Contact information

967 Volunteer Pkwy, Bristol, TN 37620

https://honeydoservice.com/improving/tricities-tn/

Service hours

Monday:
8:00 AM - 4:30 PM
Tuesday:
8:00 AM - 4:30 PM
Wednesday:
8:00 AM - 4:30 PM
Thursday:
8:00 AM - 4:30 PM
Friday:
8:00 AM - 4:30 PM