The Honey Do Service, Inc. - Bristol, VA

The guys were on time. The replacement deck was awesome. They finished in a timely manner and the end result was excellent. All jobs performed were wonderful. Looks great!

Justin was excellent, on time, friendly, informative.

on time reasonable quote, less than expected all craftsman were professional

Not sure the person who did electric work was licensed electrician. When paper removal became difficult...even though it was only one layer, it was just painted over. Some of the workers were very good, but I had the impression some had never done this kind of work before.

Not one person tried to contact me. They must not need money.

Donna was 30 mins late. I am very picky but she took suggestions well. Had to go back over a few things. The job took 1 hr longer than expected.

The workers were on time and very professional. They took on the job when very few other contractors would. They surpassed all my expectations and made my house whole again. The not only fix the damage but rectified poor decision made by an earlier contractor. it was obvious that they cared about what they were doing and reflected that in the quality and care they took into the work they did.

Estimate part went fine. Re-pointing job, no. First man came out, said he was a roofer and did not work on chimneys. He said someone would call us that afternoon. Three days later Honey do called and said they were sending out another man. He said he couldn't do the job unless we paid extra for materials and he couldn't guarantee not damaging our new metal roof. We said, no way. First he said he was the general contractor, then he said he was brand new. We both agreed we needed a refund of our deposit, which I went and got the next day. No more honey do.

We needed to have some work done and had been unable to find anyone to do it so I looked on line to find someone. I found The Honey Do Service listed so I gave them a call. I called to arrange an appointment for estimate for repair of nail pops in a 17 foot ceiling, a crack in the dry wall on one wall and painting the ceiling. Scheduled appointment for two days later. They called back to say the could come the next day. Gentleman arrived the next day promptly and took measurements and went back to his car and said he would let us know cost within 10 minutes. We were pleasantly surprised at the price and he estimated it would take around 8 hours. We agreed to it and signed a contract and paid a deposit. The work was scheduled a week out. One worker showed up promptly and called back to advise scaffolding would be needed. He went ahead and started trimming until the other workers came with the scaffolding. They were very neat and took care with the furniture and floors. After doing repairs and applying one coat of paint, it was agreed another coat of paint was needed and would require coming back the next day. A supervisor came buy to check on things both days to make sure we were satisfied with everything. It was a pleasant experience and we are very pleased with the work they did.

Job went well. Good about clean up each day. Job took 2 days longer than expected.

On Monday 28 September 2015, the Honey Do Service representative with whom I had previously made an appointment (Patrick Lilley) arrived at 11 a. m. (on time) to estimate the cost of repairs. He was present for one hour. On Thursday 08 October 2015 at 08:30 a. m. Charlie from Honey Do arrived and completed the estimated repairs for the agreed price. He finished by approximately 10:45 a. m. No problems occurred. All work was accomplished professionally.

I want to give a pros and cons view of Honey Do, because there is a lot they do right. First, the contractor performed several free inspections. Most commercial companies do not provide free inspections. Honey Do also tended to be less expensive than most services that also inspected our home. They did install pex plumbing correctly, meaning that it has not leaked. My criticisms have more to do with specifics and the long-range well being of our home. Just months afterwards their work was performed, I had a new pressure-reducer valve installed to fix water pressure since Honey Do indicated that was the final step to doing so. However, I learned that the problem was the size of the pex Honey Do installed--the water line from the street to the house is new, so that was not the issue. Now, if I want to improve the water pressure in our home, I will need to pay a plumber to fix what I paid to have repaired last year. Additionally, HD also left some of the old copper plumbing in place instead of taking it out. Since, we also had problems with moisture in our crawl space, Honey Do recommended crawl space fans. However, after observing the fans for more than a year, they did not help with the moisture at all. In fact, they caused mold to form on the joists they were located closest to; nor did the french drain pull water away from a particular side of our house, either. Initially, I was pleased with Honey Do's efforts, but after observing and learning more about plumbing and crawl space ventilation, I'm ambivalent about the work, to say the least.

Gary, the contractor, was on time. He was sure to cover floors to prevent water damage. He was very efficient. He performed an excellent job.

Did not take in to consideration the light fixtures and had to lower medicine cabinet that he just installed.

Estimate was 3x more than other estimates I received from other companies. Also, they were supposed to contact me in 2-3 days with more estimates on other jobs but never contacted me again even after I tried getting in touch with them. Cannot comment on their work because never got that far because I was forgotten about or they just didn't want to do the work. Disappointed..... Company never called me back , response is not true nor accurate of effort to reach me. I have only a cell number and there is no record of them trying to call me. Will not use nor recommend to anyone in the future.

Charlie was great overseeing and working. Was a great job and very professional.

2014The work on my house is stil on going. Soon as they get through with the remodeling, I Wil make a complete report to naturalist. Thank you. The work on my house was completed week of December 7,2014.Over all the work was excellent. Work on the house: Remodel the kitchen, enlosed the carport, had new garage door. Put a sink in the carport room. Had new tile put in the master bath room. That all we had done.

Punctuality is perfect from showing up to do the estimate to finishing the job, Honey-Do is always where they say they will be when they say they'll be there. All jobs I have used them for started and ended on-time. This was refinishing the grill deck using Behr Deck Over and the preparation was top-notch work, followed by 2 perfect coats. They've never been anything but outstanding. I've used Honey-Do of Bristol 4 times now for various projects and they'll be the first people I think of for future needs.

We received a quote for remodeling work. They were very professional and prompt, however, the quote was on the high end. We went with someone else.

We entered into a contract with Honey Do in October of 2011 to replace a metal roof due to hail damage. We chose Honey Do because of their Corporation status but were never told that franchise was a wholly separate entity from the Corporation. They required half up front for materials ($9400 yes I can't believe I paid that). Immediately, we were told that we were next on the list. Well, a month passed with no mention of doing the work. Every time I spoke with the owner at the time, he said we were next on the list. I met with Honey Do at the end of December to discuss what was happening. I was told they HAD to have a guarantee from me that the rest of their money would be available the MOMENT they finished the roof. I refused, because our house was being fixed through an insurance claim and Wells Fargo wouldn't distribute the money until one of their people inspected the work. I was then told that my house would be put on hiatus until spring. So, March rolled around and I sent the owner, Chris Sloce, a letter of termination if all work wasn't completed by 10 days of the receiving the letter with the stipulation that all money would returned or Legal action would ensue. After the 10 days, I called Mr. Sloce, and to my surprise, he tells me that the Honey Do Corporation just pulled his franchise license and that all unfinished contracts would not be completed. I contacted the BBB but was given the reply that the Corporation does not fulfill previous obligations from Mr Sloce. I completely understand that his license should have been negated, but if Honey Do gave him an opt out of having to pay any of his debts, then THEY should have to cover what was lost to the client. I spoke with an attorney about reclaiming the funds but was told that its basically just gone. So now it is June 2014, no new roof, and water damage throughout my home. I have learned a pricey lesson when it comes to home contracts.

Honey Do Service of Bristol was very responsive, professional, and punctual in providing a bid to remodel our bathroom. However, their cost estimate was much higher than any other bids received so did not use them. They did follow-up to see if we were still interested. Since an Overall rating is necessary, gave a "B" due to high cost estimate and "N/A" to quality since we did not use their services.

I never got a price .... See previous comments

This is one of the best experiences I've had with a contractor, whenever you pull the ceiling you don't know what problems you'll find on the other side. Rodent droppings and tunnels throughout the insulation were found, called Orkin for the rodents but repairing insulation was no problem, finding leaks coming from other than where we expected to find them, was no problem. Nothing was ever a problem and the final total was the same one we started with. The crew was extremely professional, extremely talented, and, like I said, never encountered a problem they couldn't handle. This entire project went very well. When Snow Storm Pax hit the crew was delayed but the office called and let me know they were merely delayed and would be arriving. In the end it was finished a day early. I couldn't be happier and will certainly have them back.

My cousin contacted them by phone but she did not use them as they were too high.

Horrible first contact experience. Unethical disguised charge! The Abingdon Office responded within 1 hour to my phone request for service. After setting up an appointment they told me the "estimate is free", but there is a $35 "fuel charge." I cancelled the appointment. The Abingdon Office is 16 miles from my house, $35 for a 16 mile (32 miles round trip) is NOT a "fuel charge" (maybe $6 to $10, but not $35; although I would not agree to ANY amount for an estimate from any contractor.) This was, to me, clearly a CHARGE for the "free" estimate. Unethical! I will never contact Honey Do Service again for anything and could never recommend them. Their unethical practice just cost them many hundreds, perhaps thousands, of dollars in revenue.