Sharper Impressions Painting

Very pleased with result. Quality workmanship. Good follow up for a job that arouse with issues, which were resolved quickly by SI staff.

This was a big project and they did exceptional work. We bought an older home that needed everything cosmetic done. George (crew leader) completed the work a head of schedule. The prep work was amazing. They tarped everything! They completed the outside paint job in one day with 2 coats and its a 3 story house. The salesperson was onsite several times along with a quality control manager. I got several quotes on the job b/c it was so extensive. I literally interviewed the contractor for the job. I without a doubt went with the right company!

The Sharper Impressions staff was great to work with. The sales manager that came to give the quote was prompt, knowledgeable and courteous. I could always reach a real "person" at the office phone number, and they were always able to answer my questions. Mr. Fisher, (the sales manager,) was available by cell phone and email. The painters worked around my schedule and really went the extra mile to make sure that I was happy. The end result was amazing, my house looks brand new! It is so refreshing to work with a company that truly cares about their customers! I have recommended Sharper Impressions Painting to all my friends and family, and will use them in the future.

We used Sharper when we painted the exterior of our home and they did an amazing job. So when we decided to have the interior painted, they were the only company we called! Again, the staff at Sharper was GREAT, from our sales manager John, to the office staff and our painting crew. Everyone was was so helpful and accommodating. The job site was very neat, and the painters were very careful with the furniture and breakables. They insisted that I look over the entire job before I paid them. When I did notice one area that needed a small touch up (over a week later,) they came right out and took care of it. I was very pleased!

The crew of men did an excellent job with painting. They continually talked to me about what was being done and made sure I was happy with it. They did a good job of cleaning up. I was disappointed though that the salesman did not have good follow up.

The painters were polite, efficient, and quiet. The job was finished ahead of schedule despite patchy weather conditions. They cleaned up after themselves. I am very happy with the work done by Sharper Impressions Painting.

They got paint on our landscape and when I expressed concern I was dismissed by the contractor. There was also some paint that they got on the trim after it had been painted, I have to go back over it. They said that they would do two coats but I don't think they did. They missed some areas that I had asked them to go back over.

THEY WORKED ON MY DECK FOR 2 DAYS. THEY DID A GOOD CONSISTENT PAINT JOB. THEY GOT ALITTLE PAINT ON THE HOUSE BUT NOT A BIG DEAL.

SAM WAS OUR PAINTER (ALONG WITH HIS STAFF). HE WAS VERY PROFESSIONAL AND COURTEOUS. IT TOOK OVER A WEEK TO FINISH THE JOB BECAUSE OF RAIN, BUT HE KEPT UPDATING US ON THE PROGRESS. THEY CLEANED UP EVERY NIGHT AND STACKED SUPPLIES NEATLY IN THE BACK CORNER OF THE YARD. SAM WALKED THROUGH THE JOB WITH US WHEN THEY WERE DONE AND FIXED ANY TOUCH UPS NECESSARY. 2 DAYS LATER, JOHN HAAS FROM SHARPER IMAGE CALLED TO MAKE SURE WE WERE HAPPY WITH THE RESULTS, WHICH WE WERE.

I JUST WANTED TO AMEND WHAT I HAD REPORTED 2 DAYS AGO. I SAID THAT THE GUY WHO CAME TO CLEAN UP PAINT SPILLS ON THE PORCH LEFT A GOUGE WHERE HE DUG ONE SPOT OUT. MY HUSBAND NOW SAYS HE THINKS THAT MAY HAVE BEEN THERE BEFORE. EVERY OTHER INCIDENT I REPORTED WAS ACCURATE, HOWEVER. STILL GIVE THEM AN OVER ALL "D." THEY NEVER CAME WHEN THEY SAID THEY WOULD COME. IT'S BEEN 2 WEEKS. I PAID THEM BECAUSE THEY HAD 10 MINUTES OF WORK LEFT. THEY LEFT THEIR LADDERS AND CANS HERE 4 DAYS BEFORE THEY BEGAN ANY WORK AND FOR ANOTHER 3 OR SO AFTER THEY WERE DONE. THEY MISSED SPOTS, ETC...

WE ARE VERY PLEASED WITH THE JOB THAT WAS DONE AND WOULD DEFINITELY USE THIS COMPANY AGAIN. I WAS SO PLEASED WITH THE JOB THEY PERFORMED THAT I ALLOWED THEM TO PLACE A SIGN IN MY FRONT YARD.

BAD EXPERIENCE WITH DECK PAINTING. A GREAT DEAL OF THE PAINT PEELED OFF DECK AFTER 7 MONTHS AND COMPANY WOULD NOT WARRANTY WORK. I HAVE SINCE FILED A COMPLAINT WITH THE BETTER BUSINESS BUREAU.

WORST EXPERIENCE WE HAVE EVER HAD WITH CONTRACT LABOR. PROMISED THE ''A'' TEAM AND WERE PROVIDED SOMETHING MUCH LESS. PRESSURE WASHING LEFT A MESS AND WORK HAD A LOT TO BE DESIRED. PAINTERS WERE NOT PUNCTUAL AND DID NOT SHOW UP ON GOOD DAYS, THEREFORE EXTENDING THE TIME TO PERFORM WORK. IT TOOK A MONTH TO PERFORM WHAT SHOULD HAVE TAKEN THREE DAYS. THE RESULTS OF THE WORK PERFORMED WAS SLOPPY. ATTEMPTS WERE MADE TO CORRECT INEFFICIENCIES IN THE WORK BUT THIS LEFT A LOT TO BE DESIRED AS WELL. WE WILL HAVE TO CLEAN UP THE MESS LEFT ON THE REAR DOOR OURSELVES. THIS WAS A CLASSIC EXAMPLE OF WHY WE ARE ANGIE'S LIST CLIENTS. WE DID NOT ADHERE TO THE RECOMMENDATIONS OF OTHERS AND SHOULD HAVE KNOWN BETTER. WHEN YOU GO WITH THE LOW PRICE YOU WILL COMMONLY GET THE CHEAP RESULTS WHICH IS WHAT WE EXPERIENCED HERE. DO NOT USE THESE PEOPLE!!!

WE WERE QUITE PLEASED. WE GOT A BID FROM SOMEONE ELSE WHO WAS MORE THAN TWICE AS EXPENSIVE. THEY SAID THEY WOULD DO THE JOB IN ABOUT THREE WEEKS, BUT HAD IT COMPLETED EVEN SOONER. THE CREW WORKED DURING SOME OF THE HOTTEST DAYS OF THE SUMMER. A GOOD JOB.

I DON'T WANT THEM BACK, THE HOUSES STARTED PEELING AND THEY HAD TO COME BACK TO TOUCH UP. THEY HAVE PAINT ON THE DRIVEWAY, WALKWAYS, BUSHES, PATIO, BACK PORCH, ROOF ETC... THEY DIDN'T REMOVE DOWNSPOUTS, DIDN'T PUT TARPS DOWN TO PROTECT. DIDN'T POUND IN LOSE NAILS. THEY PAINTED WINDOWS, EVERYTHING BUT WHAT THEY WERE SUPPOSED TO PAINT. THEY HAVE COME SIX TIMES AND EVERYTIME THEY COME OUT SOMETHING IS DAMAGED. WE DON'T WANT THEM BACK. THE OWNER TOLD MY HUSBAND GOOD LUCK IF WE CALLED AN ATTORNEY. THEY DIDN'T TELL US AHEAD OF TIME THAT THEY WOULD BE SPRAY PAINTING AND NOT BRUSH PAINTING LIKE THEIR PICTURE ON THE CARD INDICATES.

IT TURNS OUT THAT SHARPER IS NOTHING MORE THAN A BROKER SERVICE, THE ACTUAL PAINTERS ARE INDEPENDENTS WHO BID ON THE CONTRACT. I WAS TOLD THEY HAD THEIR OWN CREWS EXCEPT IN EXTREME BUSY PERIODS. SHARPER TOLD THEM WE WERE IN A REAL HURRY, NOT TRUE. ESTIMATOR DID NOT COVER POTENTIAL OPTIONS VERY WELL. I EXCLUDED THE WINDOWS BUT HE SHOULD HAVE POINTED OUT THE FINALS SHOULD BE PAINTED. ALSO TOOK FOUR INSPECTIONS TO GET THE SPILLS, MISSED AREAS, ETC, COMPLETED.

I WAS NOT PLEASED WITH THE OVERALL EXPERIENCE WITH SHARPER. THERE WAS POOR COMMUNICATION BETWEEN THE CO & THE SUB. 2ND WASH COMPLETION NOT COMMUNICATED, NOT INFORMING OF AREAS TO BE PAINTED. RICHARD, THE SUB, WAS VERY NICE, BUT UNRELIABLE. HE'D SAY HE'D BE HERE AROUND 10 AM, I'D GET A CALL AT 11 SAYING HE'D BE THERE SOON. THEN HE'D SHOW WITH NO CREW OR JUST ONE PERSON. HE ALSO TOLD ME THAT HE'D BE HERE ON A SUNDAY (MOTHER'S DAY) TO CATCH UP. HE NEVER SHOWED AND DIDN'T CALL. WHEN THE WEATHER TURNED, HE CALLED 2 ADDITIONAL HELPERS AND THEY RUSHED TO FINISH. THEN THEY WERE SLOPPY. HE LATER FIXED MOST OF THE SPOTS, BUT THERE WAS PAINT ON TREE BARK WHERE THEY PAINTED THE GUTTERS, AND OVERSPRAY ON THE LANDSCAPING BUSHES. THERE WAS SOME GOOD, HE CAULKED THE CRACKS WHEN I ASKED AND DIDN'T CHARGE ME WHEN I CHANGED THE GARAGE DOOR COLOR. I CHOSE TO PAY HIM FOR THE PAINT ANYWAY. THE CO & SUB WERE VERY CONCERNED ABOUT PLEASING ME, WHICH IS GREAT, BUT THE JOB WAS UNPROFESSIONAL AT BEST.

BOTH PAINTERS WERE HERE READY TO GO TO WORK AT 8 AM. VERY COURTEOUS, AND PROFESSIONAL AS THEY WENT ABOUT DOING THEIR JOB. NO MESS WHEN THEY LEFT EACH NIGHT. GOOD JOB BY EVERYONE, AND THE COMMENTS FROM THE NEIGHBORS HAVE BEEN OUTSTANDING.

WANTED TO COORDINATE THE PAINTING TO BE DONE AFTER NEW ROOF WAS ON & DECIDED TO NOT PAINT GUTTERS, BUT TO REPLACE THEM. CALLED FIRM TO SCHEDULE WAS TOLD JOB SUPERVISOR, KEVIN, WOULD CALL ME. HE DID, BUT NEVER SHOWED UP ON 3 DIFFERENT START DATES. WHEN CREW ARRIVED THEY SAID THEY WERE THE ''WOOD REPLACEMENT TEAM'' ON 1ST DAY THEY DID NOT HAVE ENOUGH WOOD AND WANTED A BLANK CHECK OR CREDIT CARD TO GO GET MORE. (UNBELIEVABLE!) I WENT TO STORE W/THEM AND PURCHASED THE WOOD AND ADDITIONAL SUPPLIES THEY NEEDED. THEY SENT ME BACK ON 2ND DAY BECAUSE THEY NEEDED MORE WOOD. WHEN INSTALLING NEW TRIM THEY SPLIT MANY OF THE BOARDS WHEN NAILING THEM IN. SPLITS WERE SEVERAL FEET LONG. KEVIN DID NOT WANT TO PUT UP NEW TRIM. HE ALSO DID NOT WANT TO ADDRESS ANY OF THE CONCERNS I HAD WITH PROBLEM AREAS(CHIPPED STUCCO, LACK OF PAINT IN PLACES, LITTLE TO NO CAULKING) AND DID NOT WANT TO SPEAK W/MY HUSBAND. HE INSISTED ON GETTING THE CHECK & LEAVING. ALSO DID NOT RETURN CALL. CO. SENT 1 MAN OUT SEVERAL WEE

IT WAS A VERY HORRIBLE EXPERIENCE. THEY FINALLY CAME BACK OUT TO REDO THE JOB AFTER I ALMOST HAD TO GET A LAWYER INVOLVED.

THEY DID THE WORK WHILE WE WERE AT WORK. THEY DID COMPLETE THE WORK TIMELY. THEY DID NOT LEAVE A MESS. THEY DID WHAT THEY SAID THEY WOULD DO. THEY DID THE COLOR PROPERLY. THERE WERE A FEW AREAS WE HAD TO CALL THEM BACK TO TOUCH UP. THEY DID COME BACK AND DO THE TOUCH UP AND THAT WAS GOOD.

THEY DID A GOOD JOB, THEY CAME WHEN THEY SAID THEY WOULD, VERY NICE GUYS, VERY PROFESSIONAL.

QUOTE FROM WIFE - ''JEREMY AND CHRIS DID A GREAT JOB! THEY WERE VERY COURTEOUS TO ME AND ESPECIALLY MY 4-YEAR OLD DAUGHTER. EVERY SUGGESTION I MADE WAS GIVEN A POSITIVE ANSWER ALONG WITH A SMILE. THE HOUSE LOOKS TERRIFIC! THANK YOU VERY MUCH FOR A BEAUTIFUL FIRST FLOOR.''

ALTHOUGH WE HAD TO WAIT A COUPLE OF MONTHS TO GET ON THEIR SCHEDULE (EXTERIOR PAINTING IN THE SPRING/SUMMER) ONCE THEY STARTED THEY WERE FAST, EFFICIENT AND EXTREMELY NEAT. THERE WASN'T MUCH EVIDENCE THEY HAD BEEN THERE OTHER THAN A FRESHLY, BEAUTIFULLY PAINTED DECK! THE WHOLE PROJECT (STRIPPING & PAINTING) TOOK 2 FULL DAYS. THEY DID AN AWESOME JOB. HIGHLY RECOMMENDED!

PAINTED EXTERIOR OF WINDOWS AND DOORS AND FENCE. THE WORK WAS EXTREMELY POOR QUALITY. THE WORK WAS DONE FIRST WEEK OF SEPTEMBER AND HAVE NOT UNRESPONSIVE IN TERMS OF COMPLETING THE WORK AS THEY STATED THEY WOULD. THEY PAINTED THE WINDOWS SHUT. THEY TOOK MY STEP LADDER WITH THEM. THEY ARE VERY UNPROFESSIONAL. THERE IS PAINT ON MY VARNISHED CEILINGS AND INSIDE VARNISH OF THE DOOR. THERE IS PAINT ON THE INSIDE OF THE WINDOW. SOME PLACES WERE NEVER PAINTED. THIS IS THE WORST JOB I HAVE EVER SEEN. THIS IS GOING TO BE A VERY DIFFICULT CLEAN UP AND RE-DO. THIS HOUSE HAS VINYL SIDING SO THE ONLY THING NEEDED DONE WAS THE WINDOWS AND ENTRY DOORS.