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R&S Flooring

Hardwood Flooring Sales and Installation, Flooring Sales and Installation, Carpet Sales and Installation,

About us

R&S Flooring started in 1991. R&S Flooring has continued to provide the area with quality hardwood, laminate, and solid surface flooring. We specialize in professional, expert, and friendly wood floor refinishing, wood flooring repair/replacement, and custom stair cases for your beautiful home or business. Our goal is simple, provide the best service, best price, and best selection of any floor company in the area, our continued growth has been a testament to our customer service and satisfaction. Just let us come look at your project and work you up a free no hassle quote to start the process of finally having those beautiful floors you’re dreaming of!

Business highlights

33 years of trusted experience
Emergency Services Offered

Services we offer

Install & Refinish Hardwood Flooring, Carpet Installation, Laminate Flooring, Luxury Vinyl Tile Plank, Engineered Flooring, Tile, Tile Shower Installation

Services we don't offer

Carpet Stretching, Carpet Cleaning, Grout Repair, Grout Cleaning, Hardwood Cleaning Services

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.4152 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
71%
4
13%
3
3%
2
5%
1
8%


Rating CategoryRating out of 5
quality
4.6
value
4.7
professionalism
4.5
responsiveness
4.5
punctuality
4.6
Showing 126-150 of 152 reviews

Angie D.
01/2016
5.0
flooring contractor, hardwood floor
  + 0 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$2,600

Beth B.
11/2015
5.0
flooring contractor, hardwood floor
  + 0 more
unknown
Description of Work: Professional, knowledgable and nice people. What more could you want? If I refinish any other floors in my house I would call them again without hesitation. Great experience all around. |

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Response from R&S Flooring
[Member Name Removed], Thank you very much for the positive review. We greatly appreciate your business! R&S Flooring Customer Service

Kirsten L.
11/2015
5.0
flooring contractor, hardwood floor
  + 0 more
unknown
Description of Work: Refinished ~1000 sq ft of hardwood and installed and finished 350 square feet of oak hardwood, also with white shoe mold everywhere. | |Working with R&S was a wonderful experience and their rate was very competitive. We got three quotes and theirs was the cheapest. They were able to do the work on a short time frame and did a wonderful job accommodating our older home with its quirks. They were recommended by our realtor and did not disappoint.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Response from R&S Flooring
[Member Name Removed], Thank you very much for the positive review. We greatly appreciate your business! R&S Flooring Customer Service

Debra L.
10/2015
5.0
flooring contractor, hardwood floor
  + 0 more
unknown
Description of Work: They have been very friendly and professional. The flooring I chose was temporarily out of stock and they informed me of this and expected delivery time. My flooring will be delivered to me on Nov 2 and installed Nov 6. I did not any issue with the delay as it gave us time for preparation. I could not ask for better customer service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,100

Response from R&S Flooring
[Member Name Removed], Thank you very much for the positive review. We greatly appreciate your business! R&S Flooring Customer Service

Tricia E.
09/2015
1.0
hardwood floor
  + -1 more
unknown
Description of Work: When we called R & S Flooring they were unprofessional on the phone and didn't even know why Columbia TN was. Don't waste your time.

Rating CategoryRating out of 5
professionalism
1.0


Response from R&S Flooring
Mrs. [Member name removed], I apologize that our representative did not know where Columbia is. We service a wide area, and occasionally we do need to ask where a certain city is. If you would like to contact us again, I can assure you we send estimators to Columbia, TN, and we would be more than delighted to come out and look at your flooring!

Dorothy L.
09/2015
1.0
flooring contractor
  + -1 more
.
Description of Work: Gave an estimate.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
1.0

$2,000

Response from R&S Flooring
I apologize that the estimate did not meet your budgeting needs. If you would like to contact our office directly we can review the estimate and see what can be done to make it manageable. We try our best to be as competitive as possible. Estimates are free and are non binding. We would love to chat with you over this, and have this score changed as we did not actually do any work, but rather just gave a free estimate. Thank you!

Tammy C.
08/2015
4.0
flooring contractor
  + -1 more
unknown
Description of Work: It took awhile for the company to schedule the estimate. When the man came out to give the estimate he was nice & professional. The estimate ended up being more money than we anticipated. So we have requested a refund for this service with Angie's List.
Rating CategoryRating out of 5
Yes, I recommend this pro

ALMA L.
08/2015
5.0
flooring contractor, hardwood floor
  + 0 more
.
Description of Work: TWO R&S WORKERS CAME AND TOOK OUT ALL THE CARPET AND REMOVED ALL FIBERBOARD AND PUT IN NEW PLYWOOD THROUGHOUT THE HOUSE. THEY STARTED ON MONDAY AND FINISHED ON FRIDAY. THEY PUT OAK HARDWOOD FLOORING IN 6 ROOMS AND HALL.THEY WERE POLITE ATE THEIR LUNCH ON THE RUN AND WORKED VERY HARD. THEY DID AND OUTSTANDING JOB. THE FLOORS ARE BEAUTIFUL THEY MOVED ALL THE HEAVY FURNITURE AND PLACED IT BACK WHEN THY WERE DONE. GREAT, GREAT JOB!
Rating CategoryRating out of 5
Yes, I recommend this pro

William M.
08/2015
5.0
flooring contractor, hardwood floor
  + 0 more
unknown
Description of Work: Labor costs for installation of an engineered wood floor in a bedroom. We had planned a glue down over a brick tile but the head installer suggested a "floating" installation, which proved superior to a glue down installation using the same wood in a den three years ago. Very professional job. We could not be more satisfied.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,400

Ernest W.
08/2015
5.0
flooring contractor, hardwood floor
  + 0 more
unknown
Description of Work: RandS Flooring was absolutely amazing. They were very professional. They did great work. They were excellent communicators. I fired my contractor Byard Construction (who incidentally, I would not recommend for anything). RandS took over (actually Byard didn't even know a flooring company and I had found RandS in the first place). RandS performed accurate measurements and provided an itemized estimate that made sens. When there were adjustments, those were immediately incorporated into a revised estimate. RandS even worked with me to return the flooring the Byards ordered (1.5 times the amount necessary for the job). Ray did the original sale. Clayton worked with us through the process. Eddie and his crew installed the new floors. They were lighting fast and did a near perfect job. Walter Verchota and his brother sanded, stained and finished. Mr. Verchota came in and did some carpentry adjustments (and even fixed a measuring mistake I had made). Each person worked hand in glove with my other contractors. Walter assisted with numerous stain colors until we got the color right. He inspired confidence and knew exactly what he was talking about. When it was time to be off the floors, everyone communicated well and sufficiently in advance so we could plan. We have a couple more steps, but I would definitely give these guys a 5 Star rating. (Maybe 6, if there were such a thing. Ernie Williams.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$15,000

Pat E.
04/2015
5.0
flooring contractor, hardwood floor
  + 0 more
unknown
Description of Work: To Whom It May Concern: The company's name is actually R&S Flooring. I paid $595 to Angie's List, Order Number 1840777 on Tuesday, March 17th 2015. Tim Goodwin from R&S Flooring came out and told us that our floor could not be repaired. He suggested that we tear out the floor and put in new flooring. I simply cannot afford to do that. I have talked with your office. I understand that I have 30 days to cancel my order. I am requesting now (4/1/15) that my order be cancelled and that Angie's List credits my credit card in the amount of $595.00. Please respond asap. I will be happy to give you my credit card information by phone. (Member info removed)
Rating CategoryRating out of 5
Yes, I recommend this pro

Lenore B.
04/2015
5.0
flooring contractor, hardwood floor
  + 0 more
unknown
Description of Work: New hardwood thru out house

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Judy P.
01/2015
5.0
flooring contractor, hardwood floor
  + 0 more
unknown
Description of Work: I was looking to repair some damage to a hardwood floor. Excellent customer service. Andrew Turman was the representative sent to evaluate he was thorough and very professional. Unfortunately the floor was beyond repair. I I do decide to replace it I will call them for sure.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Response from R&S Flooring
Thanks for your kind review. We are sorry we could not work with you at this time; however we look forward to future endeavors. Keep in mind we do offer financing and will be happy to work with you in any way we can to get you the floors you deserve. Thanks again and call us anytime. R & S

Yilun W.
01/2015
5.0
flooring contractor, hardwood floor
  + 0 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Response from R&S Flooring
Thanks you so much for your rating. We appreciate your business. Please do not hesitate to call our office if you need anything. We look forward to working with you again! R & S

Ann D.
12/2014
5.0
flooring contractor, hardwood floor
  + 0 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Response from R&S Flooring
Thank you for your review. Please feel free to contact us again if you have any questions or problems. We look forward to working with you again. R & S

david S.
12/2014
5.0
flooring contractor, hardwood floor
  + 0 more
unknown
Description of Work: They replaced our existing hardwood prefinished floor with a sand and finish hardwood floor including some additional areas that originally had carpet. After some initial problems with the person doing the work they sent their lead manager to address the problem and worked diligently until we were completely satisfied. I would recommend them again to anyone.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$11,000

Response from R&S Flooring
Thank you [member name removed] for your review. We appreciate the feedback to help us continue to learn and grow in order to provide excellent service. I am sorry to hear you had some initial problems but am happy that we were able to resolve them. We do feel that is what sets us apart from other flooring companies; our goal is your 100% satisfaction. Again, thanks for your feedback; we look forward to future endeavors. R & S

Carol A S.
10/2014
5.0
flooring contractor, hardwood floor
  + 0 more
unknown
Description of Work: Went great, found problem with floors. Will use them when we have the money for the repairs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from R&S Flooring
Thank you for your review. We appreciate your business and look forward to working with you in the future for any of your flooring needs.

Debbie R.
10/2014
4.0
flooring contractor, hardwood floor
  + 0 more
unknown
Description of Work: Sanded and refinished flooring, buffed and waxed others. Supervisor and initial salesman were professional and on time for assessment and price quote. the work was done well but not perfect. Had to call back several times to get work completed as quoted.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$1,100

Response from R&S Flooring
Thank you for your review. We appreciate your business and look forward to working with you in the future for any of your flooring needs.

brenda W.
10/2014
5.0
flooring contractor, hardwood floor
  + 0 more
unknown
Description of Work: Wood floor

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Ram W.
10/2014
3.0
hardwood floor
  + -1 more
unknown

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
3.0

$8,000

William N.
09/2014
5.0
flooring contractor, hardwood floor
  + 0 more
unknown
Description of Work: Stain staircase.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Ryan W.
09/2014
5.0
flooring contractor, hardwood floor
  + 0 more
unknown
Description of Work: They refinished our hardwood flooring/stairs. The initial crew they sent out did a horrid job. They sanded the floor uneven, stained inconstantly and splattered stain all over the base boards and hardwood stair banister. That said we called R&S and they made it right with a big discount for our trouble. The second crew was very patient with us in light of the situation and answered all our questions and R&S has a painter cover all the splatter. Our floors look great now. They stepped up and made things right.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lea L.
09/2014
5.0
flooring contractor, hardwood floor
  + 0 more
unknown
Description of Work: Installed hardwood flooring in one room. Awesome job!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Fred B.
05/2014
5.0
flooring contractor, hardwood floor
  + 0 more
unknown
Description of Work: Installed hardwood floors in 3 bedrooms and closets, living room, and hallway, and refinished sunroom and dining room floors. Crews were on time and professional in every way. Great job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,800

Response from R&S Flooring
Thanks [members name] for your positive comments. We were happy to work with you and look forward to future projects.

William A.
02/2014
5.0
flooring contractor, hardwood floor
  + 0 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$17,000

Contact information

8105 Moores Ln Ste 500, Brentwood, TN 37027

http://randswoodflooring.com

Service hours

Monday:
9:00 AM - 5:30 PM
Tuesday:
9:00 AM - 5:30 PM
Wednesday:
9:00 AM - 5:30 PM
Thursday:
9:00 AM - 5:30 PM
Friday:
9:00 AM - 5:30 PM
Saturday:
10:30 AM - 3:30 PM

Licensing

Bonded

Insured

Licensed*
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Hardwood Flooring Sales and Installation,
Flooring Sales and Installation,
Carpet Sales and Installation,
Ceramic Tile

FAQ

R&S Flooring is currently rated 4.5 overall out of 5.

Monday: 9:00 AM - 5:30 PM

Tuesday: 9:00 AM - 5:30 PM

Wednesday: 9:00 AM - 5:30 PM

Thursday: 9:00 AM - 5:30 PM

Friday: 9:00 AM - 5:30 PM

Saturday: 10:30 AM - 3:30 PM

R&S Flooring accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, R&S Flooring offers free project estimates.
No, R&S Flooring does not offer eco-friendly accreditations.
No, R&S Flooring does not offer a senior discount.
Yes, R&S Flooring offers emergency services.
Yes, R&S Flooring offers warranties.
R&S Flooring offers the following services: Install & Refinish Hardwood Flooring, Carpet Installation, Laminate Flooring, Luxury Vinyl Tile Plank, Engineered Flooring, Tile, Tile Shower Installation
Carpet Stretching, Carpet Cleaning, Grout Repair, Grout Cleaning, Hardwood Cleaning Services

Contact information

8105 Moores Ln Ste 500, Brentwood, TN 37027

http://randswoodflooring.com

Service hours

Monday:
9:00 AM - 5:30 PM
Tuesday:
9:00 AM - 5:30 PM
Wednesday:
9:00 AM - 5:30 PM
Thursday:
9:00 AM - 5:30 PM
Friday:
9:00 AM - 5:30 PM
Saturday:
10:30 AM - 3:30 PM