At Brian Elder's Roofing we only use the best products on the market. We also provide our customers with one of the best warranties for roofing contractors. We have decades of experience and are dedicated to putting our customers first.
They did exactly what they said they were going to do. They came prepared and they were professional.
Description of Work: We used Brian Elder's Roofing Solutions to do our roof.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$11,000
Jan W.
06/2013
2.0
roofing
+ -1 more
Brian Elder's Roofing Solutions was very good, it took them a while to get to us because there were so many who needed roofing work done andThey did't get to us when they said they were going to. The guys who did the actual work were very good, they came, did the job and cleaned up after themselves. We had to call them back because they didn't put a cap where one side of the roof meets the other side and so they came back and put that. The quality was very good, we haven't had any problems at all.
Description of Work: We had our roof done by Brian Elder's Roofing Solutions.
Rating Category
Rating out of 5
quality
4.0
value
2.0
professionalism
2.0
responsiveness
3.0
punctuality
2.0
$1,200
Richard R.
03/2013
5.0
gutter repair, interior painters, roofing
+ 1 more
I contacted Brian Elders Roofing Solutions after checking his rating on Angie's List. My roof was damaged by high winds and I was checking about repair work. His representative examined my roof and determined that I would be eligible for a new roof through my homeowners policy coverage. He helped me open a claim with State Farm Insurance. When I was contacted by the claim adjuster, Brian's representative met the claims adjuster at my home. The claims adjuster approved my claim for a new roof. Brian Elder's team did a wonderful job of installing a new roof, installing new gutters (free offer from his company) and repainted my damaged kitchen ceiling. Everything was very professional, all of his crews were friendly and did an excellent job. Each crew cleaned up and removed all of the old materials and left my house and yard spotless. I would HIGHLY recommend Brian Elders Roofing Solutions to everyone.
Description of Work: Brian Elders Roofing Solutions installed a new roof, new gutters and painted the ceiling in my kitchen.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Troy V.
03/2013
1.0
roofing
+ -1 more
Initially called based on Angies list reviews and left a message. No call back. Called again and left a message again and was called back quickly and appointment scheduled for the following week. No show. For some reason I tried again and talked to Brian again he apologized and provided a quick phone quote. Based on this quote he was competitive and I was going to award him the job. Called again and set up an appointment to get a firm quote and he no showed again. What a horrible experience. I chose another contractor and glad I did. I would advise to steer clear of this guy
Description of Work: Wow was this company difficult to get a quote from. Unreturned calls, missed appointments. What a disappointment. Just tried to get a quote for a new roof on my home.
Rating Category
Rating out of 5
value
5.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Walter A.
02/2013
1.0
roofing
+ -1 more
I called and they said they would send a rep for estimate on replacing my roof. I got no response so I called back. They said that they fired the original rep and that they would send another. They never sent anyone to do the estimate, so I called another company.
Description of Work: Never returned my call.
Rating Category
Rating out of 5
Victor O.
11/2012
5.0
roofing
+ -1 more
Brian did excellent work and showed up and completed the job when he said he would. He provided me with photographs of the process before during and after.
Description of Work: They repaired a spot on my roof that was damaged in the storm. They tore off part of the roof, and put new shingles and fixed the leak as well as gave me a warranty.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Charles P.
08/2012
5.0
roofing
+ -1 more
They were friendly and knew what they were talking about. I would recommend them. I spoke to the owner, Brian Elder, several times. He answered all my questions and was very helpful.
Description of Work: He came out and gave a really good quote compared to other contractors, and put on a new roof with a 30 year warranty.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Elizabeth G.
07/2012
5.0
roofing
+ -1 more
He was very personable and explained things very well. He did a good job. The roofing was done very well. His price was very good in comparison with the other estimates that I got. The quality is very good as far as I can tell.
Description of Work: I used Brian Elder's Roofing Solutions for putting on a new roof. It’s a flat roof and only commercial companies do it because most residential only do shingles. So these guys do the flat roof.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$11,000
Charles K.
07/2012
5.0
roofing
+ -1 more
The services were very good. I was very happy with the price and they did a quick job.
Description of Work: I used Brian Elder's Roofing Solutions to repair my roof and replace some shields.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
richard S.
07/2012
5.0
roofing
+ -1 more
I called roofing solutions to come out and look at my roof and see if it needed any major work done. We had a small leak. Thinking it was going to call cost an arm and a leg to get repaired. They fixed it free of charge and sealed it up. NO MORE LEAKING! I was very pleased with the customer service and willingness to help me. 2 THUMBS UP for roofing solutions!
Description of Work: Fixed a leak and replaced a couple shingles.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Cynthia F.
07/2012
5.0
gutter repair, roofing
+ 0 more
Brian Elders Roofing Solutions did wonders for my home. They worked with my insurance to get my roof and interior of my home replaced. My home was severly damages by storms that swept through the midsouth. My hardwood floors, paint, gutters and roof were demolished. Roofing Solutions worked with me and my insurance company and quickly put me at ease. I was nervous bc I didnt have the funds to replace all that was damaged but Brian worked directly with Nationwide to get these things replaced. I dont know what I wouldve done if I hadnt found roofing solutions. Clean up was fast. I was overjoyed with the overall outcome of my home. They are worth the call!
Description of Work: I had my gutters and roof replaced. I also had renovations done throughout my home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$19,364
Joseph P.
07/2012
5.0
gutter repair, roofing
+ 0 more
I was a volunteer for the St. Jude Dream Home and was really impressed with Roofing Solutions. So when I needed my roof replaced they were the first I thought of. The customer service and clean up were just a added bonus. My overall experience with Brian and his employee's was over and beyond what I expected and my roof looks great!They worked with my insurance company to get me a new roof and I had very little out of pocket expense (deductible). I couldnt be happier
Description of Work: Roof replaced and gutters
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$11,653
Elizabeth B.
06/2012
1.0
roofing
+ -1 more
After Shawn left, Brian Elder, the company owner, called me immediately and said that there must have been a misunderstanding, but he, too, brought up my insurance company. When I finished talking to Mr. Elder, Shawn called back. These people were haranguing me and insisted that I should let them inspect my roof. I was deeply disappointed and felt disrespected by Mr. Elder & Shawn. They both attempted to browbeat me into accepting their demands. During the phone calls, both Brian & Shawn raised their voices, interrupted me multiple times, and refused to listen to me. Additionally, I few days later I received a letter from Mr. Elder's attorney. The letter says, "Please be advised that I have been retained by Brian Elder's Roofing Solutions, LLC as regards the review you have written on AngiesList.com of the business. My client has advised me to send you a letter regarding what he claims is a slanderous review on the website. As to the accusation of insurance fraud, my client instructs me to take legal action unless you remove these defamatory comments from your review." I believe that I have removed all comments that may be considered defamatory, but I feel it's very important that other subscribers to Angie's List be aware of the rudeness I experienced at the hands of Mr. Elder and his employee.
Description of Work: Shocking experience. I was looking for an estimate to have my roof replaced. When Shawn McDonald came out to look at my roof, his first question was, "What's your insurance company?" I explained that my roof was quite old and I didn't believe that I had any particular storm damage. Shawn kept insisting that I probably had an insurance claim. I explained that I wasn't interested in dealing with this company and told Shawn goodbye.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
3.0
punctuality
2.0
Response from Brian Elder Roofing
This customer expects you to believe that she wanted to pay cash for a roof, and that my company would not take her cash...opting instead to deal with the hastle of an insurance claim. It is preposterous to believe that if she were insistant on paying cash, we would have demanded anything else. Nothing in her post is true. This is simply a case where 2 parties agreed not to do business with each other. My company is in litigation with Member for slander and defamation of character. She is using Angies List to retaliate in advance of a court decision.
Kyle H.
06/2012
5.0
gutter repair, roofing
+ 0 more
I had a great experience. I orignially called just to get my roof replaced. But they worked it out were i could get my gutters replaced as well. My home looks fantastic and couldnt be happier with results.
Description of Work: I had my gutters replaced and roof replaced
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,155.15
Yvette D.
06/2012
5.0
gutter repair, roofing
+ 0 more
I had a great experience. I called Roofing Solutions because shingles had blown off and they noticed my gutters were either hanging or lose...Because they replaced my roof , they replaced my gutters for FREE! They did great work and I was very impressed by there professionalism and work! Overall awesome experience.
Description of Work: I had my gutters replaced and a roof replacement
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$12,023
chris T.
06/2012
5.0
roofing
+ -1 more
I had a storm hit my house and took off a shingles and caused a leak to occur. I called Roofing Solutions and repaired my roof for a real fair price. I had 2 other companies come out and they both estimated me over $500. I was happy with the price and the work done.
Description of Work: I had shingles replaced and a few leaks repaired
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Terry H.
06/2012
5.0
roofing
+ -1 more
My roof was recently damaged from a couple of bad storms that hit the Memphis area. Shingles blew off and discovered that my roof had leaks in it. I began getting estimates from all kinds of companies.Brian Elder's Roofing Solutions was the best priced and they worked with my insurance to get my roof replaced. After they were done working they cleaned up quickly. Overall great experience.
Description of Work: I had my whole roof replaced
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$9,653.96
jessica E.
06/2012
5.0
roofing
+ -1 more
I have missing shingle and the front of my house was leaking. I went to three other companies and they were wanting to charge me $300-$500 just for a minor repair. I only had to pay $80 and my roof has been great since! I am very pleased with the work I hired Brian Elders Roofing Solutions to do
Description of Work: roof repaired!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$14,235
Dale H.
06/2012
5.0
roofing
+ -1 more
My roof was completely replaced. The roof 15 years old and we were well overdue for a new roof. the clean up was fast and we enjoyed working with them.
Description of Work: had my whole roof done.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$13,360
Crystal E.
06/2012
5.0
roofing
+ -1 more
Overall experience was good. They came out looked at my roof and discovered that I only needed a portion of my roof replaced instead of the whole thing. which was a relief. They were fair and easy to work with. I will definitely be referring them to everybody i know.
Description of Work: I had a partial replacement of my roof.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,835
Eric P.
05/2012
5.0
gutter repair, roofing
+ 0 more
I was so impressed and happy with the outcome of my new roof. The whole process was easy and I didnt have to pay for any of it! Brian Elder Roofing Solutions handled my claim and was able to get the whole roof covered. The crew was respectful and quick. My home looks great. I would definitely refer them to my neighbors!
Description of Work: Complete roof replacement and gutters.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$12,128.63
Gene S.
05/2012
5.0
roofing
+ -1 more
my roof turned out great! i was very pleased with the outcome and the guys who worked on it! All in all great experience!
Description of Work: My whole roof was done
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$12,551
Linda L.
05/2012
5.0
roofing
+ -1 more
My husband and I were very happy with the work they did on our roof. It wasnt dragged out in a long process. They got the job done with a quickness and quality! We were very pleased and will definitely be referring them to our family and friends.
Description of Work: Had leaks all throughout my house. I had to get my roof replaced.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$11,962
Gayla H.
05/2012
5.0
roofing
+ -1 more
Wonderful company and the guys who worked on our roof were very professional and friendly.. Our roof looks amazing and it took just one days work to get it finished. They cleaned up. Which was nice! I am very pleased with the final product and the service they provided. Cannot say enough great things about the whole experience!
Description of Work: Complete roof replacement
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,652
Daniel P.
05/2012
5.0
roofing
+ -1 more
There was a bad storm and my home was directly effected. I had more shingles in my yard than on my roof. I called more than a few companies to see who would be the most reasonable and helpful. Brian Elder's Roofing Solutions stepped up to the plate! They came out and dealt directly with my insurance company. Theyre workers were respectful of my family and kids playing around the house...they didnt use profanity and cleaned up quickly after! I give Brian Elder's Roofing Solutions an A+!
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Roofing,
Gutters,
Interior Painting,
Bathtub Restoration,
Skylights,
Chimney Repair,
Fencing
FAQ
Brian Elder Roofing is currently rated 4.5 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: Closed
No, Brian Elder Roofing does not offer free project estimates.
No, Brian Elder Roofing does not offer eco-friendly accreditations.
No, Brian Elder Roofing does not offer a senior discount.
No, Brian Elder Roofing does not offer emergency services.
No, Brian Elder Roofing does not offer warranties.