Brian Elder Roofing

Very responsive to calls, there were issues from the trim work that they responded to within an hour, very impressed.

It went really good. I would use them again. I thought the skylight was a little costly, but overall a good service.

I originally purchased a repair-sale ad appearing on Angie's List, as I had a couple of shingles missing from my 13 year old roof. I was told, initially, by the responding repairman that the roof might be eligible for full replacement from my insurance company. He said that he would have a sales rep to contact me for further action. Chris Whitten contacted me, examined the roof himself, and suggested that I allow my insurance company (State Farm) to make an assessment. Chris was here when the State Farm claims evaluator made his inspection. Indeed, the roof qualified for full replacement and I allowed the work to be done by Brian Elder Roofing who agreed to do the work for the amount of the claim. Additionally, I chose to upgrade the work, two upgrade levels to the highest level of roofing, by using an Angie's List coupon (for a free upgrade) and to pay the small additional fee for shingles and the ridge vents that are guaranteed for as long as we live at this location. The work was completed on time and in excellent fashion with a total cleanup of the areas around my home. The work was done in one day and the result is beautiful. Many of my neighbors have inquired with Chris about their own homes and he is working with them to gain insurance approvals. I cannot say enough GOOD about the total job given to me by Chris Whitten and Brian Elder Roofing. I highly recommend them to you.

I suppose that they were friendly enough, there was no issue there. I personally felt that they did not know what the issue was but did suggest ways to fix an entire section of the roof instead of finding where the issue was. We got someone else out that was able to give us more detail instead of replacing an entire roof.

Dwight Treadwell, the sales manager, was wonderful to work with. He explained everything completely, scheduled the initial roof inspection and the following inspection by the insurance adjusters, and was always friendly and professional. The roof work began punctually and was done beautifully even in decidedly cold temperatures. The ceiling painter did a great job as well. They left the property cleaned of any debris or nails. This was one of the best experiences we've ever had in getting work done on the house, made better by the fact that what sounded too good to be true, the company's offer to work with our insurance company to cover most of the expense, actually came about. We have a beautiful new roof that we paid for with only our homeowner's deductible.

They did everything at a timely fashion...the sub contractors they commissioned to do my roof, they were superb in doing my roof. They did and exceptional job on the cleanup afterward. Truly well pleased with the entire roofing process through Brian Elders Roofing.

We wanted to be certain that there was not insurable wind damage done to our roof, since we discovered some ceiling damage in our garage. Chris met with our insurance agent, and after consultation, it was decided that there was roof damage, but the amount was under our deductible of $1000. Paul and a coworker then came out and fixed the roof. We were impressed with everyone we dealt with at Brian Elder. They arrived when they said they would and did what they said they would do. Everyone was courteous and explained what was going on. We were very pleased with Brian Elder Roofing and highly recommend them.

OMG; I can't say enough good about this company. I am a female with no knowledge of roofing but needed a new roof. I searched Angie's list and found this roofer who had 53 A+ reviews. I knew he had to be awesome. When I called the company, Brian himself answered the phone. I was shocked! I was expecting a recording. He was extremely nice and professional. He told me not to worry that he would take care of my roof and gave me the name of the guy who would be calling me and the time he would call. This guy called and did call the time Brian said he would. My roof was put on in 4.5 hours and cleaned up on the day it was scheduled. Not one nail was left in my yard or driveway. I was so impressed! My neighbors were also impressed. So impressed they came to me to tell me how awesome my new roof looked and they wanted to know who did it. The street I live on has a roofer at both ends of it and they were so upset with my new roof they called the city to ask them to come see the roofers here to be sure they had a permit to do my roof. Brian Elder Roofing had everything in order these other roofers were just so upset I didn't use them to the point they just wanted to give my roofing company a hard time...but you can't mess with perfection like Brian Elder Roofing... I am still at awww with them. I will go to the company and meet Brian myself. I sent him pics of my roof! I'm thinking he is also impressed with his company...haha You can't go wrong using this company...

I am pleased with the work performed and I will recommend this company to family and friends.

It went well. They did what they have said they did. It was reasonable cost. The price was competitive. I would use them again in the future.

Made an appointment with Brian Elder's Roofing to come out and look at my roof Dwight arrive on time, he told me they could get it done in one day and we set a date for July 7, 2013 it rain on that date, they give me the next available date they had open. He said the workers would be here at 6:00am that morning they arrive at 5:45am. When I got back home from work they was finish, and all the debris from the roof was removed and no nails was left on my property. They did what they said they was going to do. GOOD JOB!!

We couldn't be happier. We are working through a punchlist the buyers gave us for a property we are selling. They were able to get right to it, coming out within a couple of days of our calling. The repairs were done quickly and professionally. They found a bit of unexpected rotted wood in the underlay of our workshed roof/ They made repairs using some plywood we happened to have on hand before replacing the shingles called for in the punchlist, Plus, they did a few little extra things that weren't part of the original bid but which were just nice touches. They"re now our roofing go-to for our primary residence. Highly recommended!

Horrible job on the ceiling, job not done according to contract, they were not professional, and metal roof has issues.

Professional service. Great transaction.

The initial contact and meeting went well. I was even suggested to get on Angies list to obtain a coupon for several hundred off the price, which I did the next day. We contacted the. Company to tell them we had the coupon, but was then told the coupon was expired. Long story short and a few phone calls in-between, I finally contacted the main office, instead of the sales person, and spoke to Wendy who was patient and understanding. She made everything right and the work was completed in a timely manner.

Very professional, job done on very timely manor.

So far I have not seen any more leaks. Once he got started he did a really good job. It took a few days to complete. He gave me a discount because at first there was a minor communication problem but in the end everything worked out great!

Brian Elder Roofing Solutions gave us excellent service. Roofers began early in the morning and with minimal intrusion, roof was finished by sundown. Roofers cleaned all their work areas including flower beds. We were very pleased with the look and completion of the roof and will recommend Brian Elder's Roofing to our friends.

My roof was inspected, I am pretty sure just by drive by. I was told that the light colored architectural shingles were not a warrantable material. I told him that was fine and I still wanted an estimate for repairing my roof. An appointment was set up for someone to come to the house and inspect the roof and gaive an estimate of repairs. No one showed up. I called back and was told someone would contact me to schedule another appointment. No one ever called back. Right or wronng, it is my perception that once the determination was made on the part of Brian Elder's Roofing that insurance would not be invloved, they had no interest in doing the work.

We were happy about the communication and punctuality. He came first to determine the service required then came later with supplies to complete the job. They did other roof repairs and maintenance but the main reason we wanted them to do the roof job was to figure out and repair a leaking area. Their solution was to completely replace the whole area(sky light, flashing, roofing, etc.). Never diagnosed the leak, so we still have the leak. They definitely want to sell you other services, which they quoted to us. We would recommend them based on the total experience.

The Provider called us about a week or more after we contacted him which was longer than the 48 hours return advertised (to best of my recollection of the ad). However, once we connected, he promptly and, in a timely fashion, came to our home. He indicated that our house's roof was presently OK and would last at least another five (5) years. However, the roof on our garage and guest cottage--separate from our main house, were needing re-roofing now/soon. Since we were leaving the country shortly afterwards, we deferred any further action till our return. Overall, the Provider presented very well, spoke clearly and professionally--he definitely made us confident as possible for a first time encounter; he did not rush through his report concerning our roofing, was pleasant, answered questions clearly. We considered the price "fair to good" but not "excellent" for just short of 1/2 hours' actual work, i.e. $400/hour for roof inspection. We do, however, appreciate his objectivity and honesty which sometimes may be lacking in tradespeople seeking to make a sale. We also appreciate the minor repairs he made. We definitely will ask him to bid on any re-roofing we undertake in the future.

Great job-very professional. Good price-they cleaned up well and made sure to protect our plants and flower beds. The salesman came out and surveyed our roof giving us the estimate and walking us through the steps. They even helped us file our insurance. We were more than pleased!

The roofing specialist was friendly, respectful and professional. He was on time and he performed all work needed within two hours. I am pleased with Brian Elder's Roofing Solutions work and I'm glad that I chose them from Angie's List.

There was a small delay in getting his visit scheduled, but his visit went well. He showed up on time. He got on the roof and looked it over, repairing some loose shingles and resealing boots. Based on what we told him and what he saw, he recommended we get a new roof and told us the $199.00 would be applied to the cost of the new roof. He said he would get back to us with an estimate because they use a service that gets the shingle count via satellite; they absorb that charge. We now have the estimate which is less than we were previously advised. Also, they have a 7 year warranty on labor. We will set a date when the shingles arrive.

They are very professional and very fast. They do an excellent work.