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Brian Elder Roofing

4.5(
112
)

Roofing, Gutters, Interior Painting,

... +4 more

About us

At Brian Elder's Roofing we only use the best products on the market. We also provide our customers with one of the best warranties for roofing contractors. We have decades of experience and are dedicated to putting our customers first.

Business highlights

17 years of trusted experience

Services we offer

Roofing, Roof Inspection Roof Installation Roof Repair Attic Venting Attic Venting Installation Gutter Cleaning Gutter Installation Gutter Repair Roof Damage Repairs Roof repair for storm & wind damage Skylight installation Skylight repair Insurance Claim Specialist

Services we don't offer

We only offer repairs to Shelby County.

Reviews

4.5112 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
72%
4
9%
3
2%
2
5%
1
12%
Rating CategoryRating out of 5
quality
4.5
value
4.5
professionalism
4.5
responsiveness
4.5
punctuality
4.6
Write a review
Showing 101-112 of 112 reviews
Don S.
12/2014
5.0
roofing
  + -1 more
unknown
Description of Work: Very professional and communicated well. Started on time and finished a little earlier than promised. A couple of things came up that then did not anticipate related to subdivision requirement and did not charge me more. Clean up was as promised. Overall good experience.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$12,000
Allie G.
12/2014
5.0
roofing
  + -1 more
unknown
Description of Work: Performed roof repairs which were causing leaks into interior property.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$465
Al J.
12/2014
2.0
roofing
  + -1 more
unknown
Rating CategoryRating out of 5
value
2.0
professionalism
3.0
responsiveness
3.0
punctuality
4.0
Response from Brian Elder Roofing
I see in your post that we didn't do any work for you. I am left to assume that we offered you an estimate that you were not impressed with. If that's the case, while I'm sorry you didn't become a customer, I'm certain my prices are competitive and fair. That's not to say other's won't charge less. I will say that I am licensed, bonded, fully insured, and offer the best warranty in Memphis. I would make sure all of that is true of another contractor who charged drastically less.
Daniel O.
10/2014
5.0
roofing
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$16,000
Virginia I.
10/2014
5.0
roofing
  + -1 more
unknown
Description of Work: They replaced my old roof with a completely new one. They did an excellent job, both with the roof and the clean up. I can highly recommend this company. They were a great company with which to deal, and we will definitely use them again.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,750
Response from Brian Elder Roofing
Thank you for the kind words. Glad we could please you.
eddie A.
08/2014
5.0
roofing
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Brian Elder Roofing
Thank you for the great rating [removed member name]. I hope you love that desert tan roof. It looks like a whole new house!
Davan F.
06/2014
5.0
roofing
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Brian Elder Roofing
Thank you, Mr. [members name removed], for your A rating.
Melody C.
03/2014
2.0
roofing
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
2.0
responsiveness
1.0
punctuality
1.0
$10,000
Response from Brian Elder Roofing
[member name removed], To be fair, we were not your contractor on this job. More accurately, we were subcontracted by your contractor. Additionally, of the items of your dissatisfaction, we ended up taking care of them even though we were not paid to by your contractor. I'm sorry you were not satisfied by your experience.
suzanne P.
01/2014
4.0
roofing
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
Shirlean G.
06/2013
1.0
roofing
  + -1 more
NA
Description of Work: They were suppose to meet with my insurance company and evaluate damage to roof but they were a no show and the insurance company overlooked multiple roofing issues.
Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
Response from Brian Elder Roofing
[Members Name], Thank you for your honest assessment. I'll make no excuses. We handled that poorly. I see your roof issue was in May of 2013. In the 2 years since, we have improved training and have put systems in place to improve customer service. I'm sorry your experience was a bad one.
Stan H.
03/2013
5.0
roofing
  + -1 more
unknown
Description of Work: Very pleased with the work. Shawn was very nice to work with. They work was done when promised. There was very few nails left behind they did a good job of cleaning up.
Rating CategoryRating out of 5
Yes, I recommend this pro
Glenda C.
11/2012
4.0
roofing
  + -1 more
See above.
Description of Work: He made a repair on the roof. We had a small leak after the repair but he came back promptly and repaired it and told us if we have any other problems to call and he will return.
Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$600

Contact information

11125 Hwy 70 Ste 116, Arlington, TN 38002

http://www.brianelderroofing.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Bonded
Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.

Service Categories

Roofing,
Gutters,
Interior Painting,
Bathtub Restoration,
Skylights,
Chimney Repair,
Fencing

FAQ

Brian Elder Roofing is currently rated 4.5 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

No, Brian Elder Roofing does not offer free project estimates.
No, Brian Elder Roofing does not offer eco-friendly accreditations.
No, Brian Elder Roofing does not offer a senior discount.
No, Brian Elder Roofing does not offer emergency services.
No, Brian Elder Roofing does not offer warranties.
Brian Elder Roofing offers the following services: Roofing, Roof Inspection Roof Installation Roof Repair Attic Venting Attic Venting Installation Gutter Cleaning Gutter Installation Gutter Repair Roof Damage Repairs Roof repair for storm & wind damage Skylight installation Skylight repair Insurance Claim Specialist
We only offer repairs to Shelby County.

Contact information

11125 Hwy 70 Ste 116, Arlington, TN 38002

http://www.brianelderroofing.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed