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Carolina Carpet Cleaning of the Midlands Inc

Carpet Cleaning, Upholstery Cleaning, House Cleaning,

About us

Carolina Carpet Cleaning of the Midlands has been providing quality service to residents and businesses in the Columbia, South Carolina area since 1997. We work hard so you can rest knowing the job is being done the way you want it done. For more information regarding our services, email or call us today. We look forward to serving your carpet cleaning needs. Owner operated. Cost is determined by the job. Award winning. contact us by email at carolinacarpetcleaning@gmail.com

Business highlights

27 years of trusted experience

Services we offer

Carpet, tile, hardwood, area rug, mattress & auto camper cleaning. Spot removal. Baby safe & environmentally cleaners. Wool & area rug cleaning.

Services we don't offer

Air duct cleaning.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%



Accepted payment methods

American Express
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.8169 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
7%
3
3%
2
1%
1
4%


Rating CategoryRating out of 5
quality
4.8
value
4.8
professionalism
4.8
responsiveness
4.8
punctuality
4.9
Showing 51-169 of 169 reviews

Susanne W.
08/2014
5.0
carpet cleaners
  + -1 more
Service was prompt, they called ahead to confirm. I was told upfront that there would be an extra charge to treat the carpets for pet stains, which was fine and we chose to use that option. We had some fairly stubborn stains from spills (we have 2 young grandsons) plus, normal wear and tear and the occasional "oops" from our 2 dogs. The carpets looked brand new when they left, and they left us with a bottle of stain removal (which was nice when one of those grandsons spilled chocolate ice cream all over the floor 2 days later!) We'll use them again.
Description of Work: Cleaned and treated carpets with fair amount of pet stains and grandkid stains

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Howard D.
08/2014
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Everything that was asked was performed correctly and in a timely manor.
Description of Work: Cleaned big L couch and all cushions.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

James E.
04/2014
5.0
carpet cleaners
  + -1 more
He soaked the pet stain areas in all mentioned rooms. Moved furniture around to get to pet stains. Took about 2 hours. Pleased with the end results. I was pleased with what I paid versus how the carpet turned out
Description of Work: Cleaned the den, living room, master bedroom and hall carpeting. He also treated pet stain areas

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$230

Patricia E.
04/2014
5.0
carpet cleaners, house cleaning, upholstery cleaning
  + 1 more
Was a little expensive but they did a great job. Punctual, professional, friendly. Thoroughly cleaned areas; spent extra time on stubborn spots. Provided info on maintenance and care. Since I was very satisfied with the service, I will use them again and recommend this company to others.
Description of Work: Cleaned bedroom rug and sofa.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Kay W.
01/2014
5.0
carpet cleaners
  + -1 more
great job, on time, vacuumed area prior to cleaning, spot treated
Description of Work: cleaned carpets on second floor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Elizabeth E.
11/2013
5.0
carpet installation, floor cleaning
  + 0 more
They did a very good job. I like the way he cleaned the carpet. The man that came to do the work was very friendly and made sure everything was ok before he left.
Description of Work: They cleaned four areas of my carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Amy M.
11/2013
5.0
carpet cleaners
  + -1 more
We were not present, but the person who let in the cleaners said they did a great job, and were able to get out many stains. Timely and Efficient. Easy to communicate with prior to and following service.
Description of Work: Cleaned whole house carpeting on move out

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

Vicky T.
10/2013
5.0
carpet cleaners
  + -1 more
Wow! Very impressed. Scheduling went well. David, who did the actual cleaning of my carpet did a fantastic job. He will be the one I request next time. He was friendly and I felt very comfortable with him in my home. He didn't skimp on the products used to clean the carpet and did a very thorough job. I had been using another company in the past, but from now on, it's gonna be these guys. As far as cost, this deal can't be beat. Outstanding job and appreciated!
Description of Work: Steam clean the carpets in the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Jane M.
08/2013
4.0
carpet cleaners
  + -1 more
The person cleaning the stains was professional and polite. i thought that the price was pretty high, and then he offered to use an additional service which would guarantee the stain would not reoccur if we paid extra.
Description of Work: Cleaned 3 pet stains

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$230

Thomas R.
07/2013
4.0
carpet cleaners
  + -1 more
Went well they did what they said
Description of Work: Clean carpet

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$99

timothy B.
07/2013
2.0
carpet cleaners
  + -1 more
I paid to have my couch and love seat cleaned and deodorized. Once the couch and love seat dried, I looked them over and was very disappointed so I got a bucket of warm water, oxi clean and a brush and cleaned them my self. Hours later they looked almost as good as they did the day I bought them. What a waste of money. lesson learned.
Description of Work: Was polite, showed up early, but I after I even mentioned my expectations the actual cleaning was terrible.

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
3.0
responsiveness
4.0
punctuality
5.0

$134

Response from Carolina Carpet Cleaning of the Midlands Inc
What a shame that this customer did not call our office. We have a 24 hour no questions asked return service. I guess it is just easier to say bad things about someone over the internet then to call and discuss a problem like an adult.

Rodney S.
06/2013
5.0
carpet cleaners
  + -1 more
Top notch service and results
Description of Work: Cleaned carpet , including pet stains.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

June R.
05/2013
5.0
carpet cleaners
  + -1 more
Great! Arrived on time and did the entire job in an hour. Clean, pleasant, professional and did not try to "upsell" me on any items I did not need or want. The carpets and furniture look great!
Description of Work: cleaned upstairs carpet and cleaned sofa and love seat and ottoman in living room

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$222

Andrew B.
04/2013
5.0
carpet cleaners
  + -1 more
We usedt them before and had a great experience. We needed to have two bedrooms cleaned as we turn one into a nursery and replace the furniture in another, and ready about a $99 package they offered through Angie's List that covered 800 sq ft. I bought the package, and communicated with them by email. It was a breeze. They were on time, fast, and did a great job. They were friendly and easy to deal with. This is the second time we've used them and we plan to use them again.
Description of Work: We had them clean two bedrooms and a hallway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$99

Jonathan M.
04/2013
5.0
carpet cleaners
  + -1 more
We needed a quick turnaround to get our carpets cleaned for a move out inspection. They were able to work us in for the next day. Very punctual and professional. Good work for a good price. Would use this company any day. Ca
Description of Work: Carpet Cleaning 3 rooms

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Janet & C. J C.
04/2013
5.0
carpet cleaners
  + -1 more
Showed up on time. Worked quickly. Very professional. Excellent job of carpet cleaning.
Description of Work: Cleaned two rooms and one walk in closet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$169

Connie O.
04/2013
5.0
carpet cleaners
  + -1 more
I got the name from Angie's List, called for an appointment which was set for a few days later. The technician called to announce he could get to our house earlier than expected. He was at our house for a reasonable amount of time and was very neat and professional. He did a great job!
Description of Work: Cleaned entire house of carpet; removed stains; completed with protectant.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$230

William J.
04/2013
5.0
carpet cleaners
  + -1 more
I contacted them about a week in advance. They were very flexible, responsive, and friendly. They were able to work to my schedule and help me out in a difficult situation. They were reliable and communicative, and showed a great attention to detail. I would definitely use this business again.
Description of Work: Carolina Carpet Cleaning cleaned all the carpets in my house. They were able to work with me despite slightly unusual circumstances (I had already vacated the house) and were able to pick up the key from my property management agency, which was a big help to me.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$220

John and Lynne S.
03/2013
5.0
carpet cleaners
  + -1 more
They did a great job! We are moving into a home that has been unoccupied for an extensive period of time and were very concerned about the overall cleanliness of the carpets. Mike, our service tech, did a fantastic job and took his time, especially over a few areas that looked a bit suspicious. We feel much better about the condition of the carpets now and can't wait to move in! Thanks to Jack for his professionalism and the discount we got for using an Angie's List company. This was a great experience and we will use Carolina Carpet Cleaning again!
Description of Work: Total house carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$320

Thomas M.
03/2013
5.0
carpet cleaners
  + -1 more
Chris called before arriving ,he wasted no time yet took the time to explane the process.
Description of Work: When i call for service i will ask for Chris. he was very good

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Summer R.
03/2013
5.0
carpet cleaners
  + -1 more
From the first phone call it was great, very friendly and prompt with estimate. Services scheduled the same week, arrived on time and did a fantastic job. Went above and beyond explaining services performed along with things to do in the future to prevent continued damage to carpet.
Description of Work: Carpet cleaned in 5 rooms, a hallway and closet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

Ronald N.
02/2013
5.0
carpet cleaners
  + -1 more
Excellent. Done as stated in a short amount of time.
Description of Work: The service called and confirmed the appointment. Showed up as scheduled. Very professional and courteous. Mike did a great job in a short amount of time. Very happy with the overall service and professionalism.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Renate C.
01/2013
5.0
carpet cleaners
  + -1 more
The carpets looked great the next day. There were a few spots in the sunroom that are now less noticeable. We were very satisfied with the service received and will consider this company again in the future.
Description of Work: We had our carpets in our living areas cleaned. The service provider was prompt in arriving at the scheduled time. He took his time cleaning the carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$93

david G.
01/2013
5.0
carpet cleaners
  + -1 more
the couple that did the house was knowledgable and did a great job.
Description of Work: whole house carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Roger G.
12/2012
4.0
carpet cleaners, upholstery cleaning
  + 0 more
Crew showed up on time and finished in about 4 hours. We had to move electronics from the floor area so they could work. Other than that, our involvement was minimal. After they left, we found they had cleaned the mat at the entrance door but had not cleaned the carpet under the mat!! Seems like company policy should be to do both.
Description of Work: Cleaned carpets and pew upholstery in a 4200 square foot church sanctuary.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$998

Response from Carolina Carpet Cleaning of the Midlands Inc
Thank you for your review. We had 2 crews on this job that worked straight through untill completion. Upon arrivel the lead tech. asked the employee of this church to move anything that they wanted moved before the work was started. We do not move any electronic equipment. The employee did not move the stated carpet mat so the techs. cleaned the surface of it and left it in place. Thank you again for your business and your review.

Contact information

125 Queen Pkwy C, West Columbia, SC 29169

www.carolinacarpetcleaning.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:30 PM
Tuesday:
8:00 AM - 5:30 PM
Wednesday:
8:00 AM - 5:30 PM
Thursday:
8:00 AM - 5:30 PM
Friday:
8:00 AM - 5:30 PM
Saturday:
8:00 AM - 5:30 PM

Licensing

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning,
House Cleaning,
Carpet Sales and Installation,
Floor Cleaning and Waxing,
Auto Detailing,
Mattresses,
Ceramic Tile

FAQ

Carolina Carpet Cleaning of the Midlands Inc is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:30 PM

Tuesday: 8:00 AM - 5:30 PM

Wednesday: 8:00 AM - 5:30 PM

Thursday: 8:00 AM - 5:30 PM

Friday: 8:00 AM - 5:30 PM

Saturday: 8:00 AM - 5:30 PM

Carolina Carpet Cleaning of the Midlands Inc accepts the following forms of payment: American Express,Discover,MasterCard,Visa
Yes, Carolina Carpet Cleaning of the Midlands Inc offers free project estimates.
Yes, Carolina Carpet Cleaning of the Midlands Inc offers eco-friendly accreditations.
No, Carolina Carpet Cleaning of the Midlands Inc does not offer a senior discount.
No, Carolina Carpet Cleaning of the Midlands Inc does not offer emergency services.
Yes, Carolina Carpet Cleaning of the Midlands Inc offers warranties.
Carolina Carpet Cleaning of the Midlands Inc offers the following services: Carpet, tile, hardwood, area rug, mattress & auto camper cleaning. Spot removal. Baby safe & environmentally cleaners. Wool & area rug cleaning.
Air duct cleaning.

Contact information

125 Queen Pkwy C, West Columbia, SC 29169

www.carolinacarpetcleaning.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:30 PM
Tuesday:
8:00 AM - 5:30 PM
Wednesday:
8:00 AM - 5:30 PM
Thursday:
8:00 AM - 5:30 PM
Friday:
8:00 AM - 5:30 PM
Saturday:
8:00 AM - 5:30 PM