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Carolina Carpet Cleaning of the Midlands Inc

Carpet Cleaning, Upholstery Cleaning, House Cleaning,

About us

Carolina Carpet Cleaning of the Midlands has been providing quality service to residents and businesses in the Columbia, South Carolina area since 1997. We work hard so you can rest knowing the job is being done the way you want it done. For more information regarding our services, email or call us today. We look forward to serving your carpet cleaning needs. Owner operated. Cost is determined by the job. Award winning. contact us by email at carolinacarpetcleaning@gmail.com

Business highlights

27 years of trusted experience

Services we offer

Carpet, tile, hardwood, area rug, mattress & auto camper cleaning. Spot removal. Baby safe & environmentally cleaners. Wool & area rug cleaning.

Services we don't offer

Air duct cleaning.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%



Accepted payment methods

American Express
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.8169 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
7%
3
3%
2
1%
1
4%


Rating CategoryRating out of 5
quality
4.8
value
4.8
professionalism
4.8
responsiveness
4.8
punctuality
4.9
Showing 1-25 of 169 reviews

Ramon L.
01/2019
1.0
carpet cleaners
  + -1 more
No response to my response for a quote.
Description of Work: Carpets cleaned

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


Response from Carolina Carpet Cleaning of the Midlands Inc
We always try to follow up on all online requests but all notices for service don't always come through. You can always call our office at 803-606-0154.

Gloria B.
08/2018
1.0
carpet cleaners
  + -1 more
This owner did not show up neither did he even call. My service was never performed as a result of a no show. He did all that bragging to support the cost of the service and he wasn’t professional nor thoughtful enough to show up. I was very disappointed with much reason. I really needed this service performed at my home. Especially before my trip. I tried pro reschedule with an alternative but due to the time frame I was unsuccessful. This has really impacted my decision to ever try this site again.
Description of Work: I set up a time for the cleaning with this company for Friday at 1pm. He promised to call me 30 minutes before arrival. I was somewhat concerned about the over price of the service in comparison to the others that performed the same service but he stated that this cleaning included spot and resistance treatment. He also stated it included a bottle of cleaner for in between touch ups. Appeared to be a great find......

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Carolina Carpet Cleaning of the Midlands Inc
Sorry about your situation and the bad experience but this was not our company.

Richard H.
07/2018
5.0
carpet cleaners
  + -1 more
Great service!!! On time very professional and polite...would definitely hire them again...
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Response from Carolina Carpet Cleaning of the Midlands Inc
Thank you for your business and the kind review.

Bonnie G.
05/2018
5.0
carpet cleaners
  + -1 more
What a wonderful experience! David was early (yay!), professional, courteous and knowledgeable. A great representative for the company. He informed us what he would be doing, why he was doing it and how long the process would take. He answered every question we had and even offered tips on how to keep the carpet looking its best. Win-win!
Description of Work: four bedrooms with wall-to-wall carpet cleaned

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Response from Carolina Carpet Cleaning of the Midlands Inc
Thank you for the business and the great review.

Gregory S.
03/2018
5.0
carpet cleaners
  + -1 more
Fantastic the crew was very respectful to us and our property. Definitely will use them again.
Description of Work: Cleaned 2 carpets hall and stairs and 1 area rug

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Carolina Carpet Cleaning of the Midlands Inc
Thank you for your business and the Fantastic review.

Lawrence Y.
02/2018
5.0
carpet cleaners
  + -1 more
Great service! Steve called prior to arriving at the motger-in-laws home - he was right on time. Professional introduction and walk through to discuss job. He pretreated stains, and roto machined high traffic areas. The whole process took only 1 1/2 hours. Steve is a wizard with carpet! Great job! Thanks!
Description of Work: Whole house Carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from Carolina Carpet Cleaning of the Midlands Inc
Thank you for your business and your "A" rating. Our cleaning technicians always strive to offer excellent service.

Brian M.
08/2017
5.0
carpet cleaners
  + -1 more
Great technician...on time and got the job done. Also, gave me a bottle of spot remover.
Description of Work: Remove blue paint from carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$117

Response from Carolina Carpet Cleaning of the Midlands Inc
Thank you for your business and the, "A" review. We always strive for quality service.

Candice E.
08/2017
5.0
carpet cleaners, carpet installation
  + 0 more
It was very easy to work with Carolina carpet care. Phone calls were returned promptly, the entire process was explained in detail, and the quote was very detailed. We knew exactly what was going on the entire time. They were very good about confirming appointment times and also arriving on time. Their service technician was very knowledgeable and professional. We really appreciated the communication and having a wonderful job done.
Description of Work: After a tenant moved out, we had badly stained Berber carpet and a pet urine smell. We needed three rooms cleaned and the smell to be removed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from Carolina Carpet Cleaning of the Midlands Inc
Thank you for the business and the, "A" review. We always strive to offer excellent service.

Ena B.
08/2017
5.0
carpet cleaners
  + -1 more
It was CLEANED thoroughly, and the dog smell was gone.
Description of Work: The Den carpet needed to be Deep CLEANED, because my dog urine on it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Carolina Carpet Cleaning of the Midlands Inc
Thank you for your business and the "A" rating. We always strive to provide excellent service.

Charles G.
07/2017
5.0
carpet cleaners
  + -1 more
Very professional from initial phone call, to scheduling, to letting us know when they would arrive. Punctutual and thorough with good results. Blake gave excellent service and would use again.
Description of Work: Clean upstairs carpet -- 3 rooms and hallway

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$103

Response from Carolina Carpet Cleaning of the Midlands Inc
Thank you for your business and the "A" rating.

Angela I.
07/2017
5.0
carpet cleaners
  + -1 more
The best thing about them is price. They kept their word. They were able to accommodate me at the last minute.
Description of Work: I had them clean carpets in 3 rooms

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Robin B.
07/2017
5.0
carpet cleaners
  + -1 more
Good job done timely; very courteous and punctual.
Description of Work: Did the whole house in about an hour.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Carolina Carpet Cleaning of the Midlands Inc
Thank you for your business and the awesome review. Have a great summer.

Thomas R.
07/2017
5.0
carpet cleaners
  + -1 more
I appreciated the fact that they were on time,Very good job!!
Description of Work: Clean carpet in 5 rooms

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Carolina Carpet Cleaning of the Midlands Inc
Thank you for your business and the "A" review.

Melanie M.
06/2017
5.0
carpet cleaners
  + -1 more
Great job - courteous & professional. Will hire again.
Description of Work: Residential carpet cleaning - five rooms, hallway, and stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Melanie M.
06/2017
5.0
carpet cleaners
  + -1 more
David was punctual, courteous & professional - I will definitely use this service again.
Description of Work: Carpet cleaning - 1600 sq ft

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Carolina Carpet Cleaning of the Midlands Inc
Thank you for your business and your very good review. We strive to do the best job we can every time.

Ken C.
06/2017
5.0
carpet cleaners
  + -1 more
Fast, courteous and very reasonable!
Description of Work: They did a fantastic job, would definitely use again!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

Response from Carolina Carpet Cleaning of the Midlands Inc
Thanks for your business a your very kind review.

Sheldon S.
05/2017
5.0
carpet cleaners
  + -1 more
Did a great job, removed most of the big stains.
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$220

Response from Carolina Carpet Cleaning of the Midlands Inc
Thank you for your business and the awesome review. We like all feed back. We always encourage customers to let us know how we did. We have our phone #'s on everything. Thank you again.

Pat M.
04/2017
5.0
carpet cleaners
  + -1 more
Very well. The carpets looked great. Crew was punctual and professional.
Description of Work: Carpet cleaning-4 rooms

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Carolina Carpet Cleaning of the Midlands Inc
Thank you for your business and your "A" review. We strive to please with each job.

Gregory C.
04/2017
5.0
carpet cleaners
  + -1 more
Went great. Dave showed up on time and was made to wait unfortunately (had other workers in the way at first) which he did and was appreciated. He also answered all my questions which is always a plus. Carpet cleaning was quick only took about an hour and the results were superb. Price was very reasonable as well.
Description of Work: Old carpets needed cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

Response from Carolina Carpet Cleaning of the Midlands Inc
Thank you for your business. We appreciate all feed back.

Adele S.
03/2017
5.0
carpet cleaners, upholstery cleaning
  + 0 more
It went very well. I am pleased with the results and they were professional and pleasant
Description of Work: carpet cleaning in two rooms, plus couch and love seat

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Carolina Carpet Cleaning of the Midlands Inc
Thank you for you business and your kind review. We appreciate all feed back.

Andrew G.
02/2017
5.0
upholstery cleaning
  + -1 more
Punctual arrival, excellent quality work
Description of Work: Cleaned skirts on two sofas and one chair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$129

Response from Carolina Carpet Cleaning of the Midlands Inc
Thank you for your review. We value customer feed back. Good and bad.

Dave A.
01/2017
5.0
carpet cleaners
  + -1 more
Excellent job, would not hesitate to hire again.
Description of Work: Two bedrooms, hallways, stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

Response from Carolina Carpet Cleaning of the Midlands Inc
Thank you for your review. We value our customers feed back. Good and bad.

Larry B.
07/2016
5.0
carpet cleaners
  + -1 more
Steve the Carolina Carpet Cleaning technician was fast, efficient, and a very nice person. He did a great job.
Description of Work: Carpet cleaning in one room plus a sofa.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$119

Response from Carolina Carpet Cleaning of the Midlands Inc
Thank you for your review. We value our customers feed back. Good and bad.

Elizabeth B K.
04/2016
5.0
carpet cleaners, house cleaning, upholstery cleaning, floor cleaning
  + 2 more
Said they did not move furniture, but did when I started moving it myself. Beautiful job of steam cleaning. I had never had my carpets steam-cleaned before. The cleaner orally told me some conditions after cleaning, like how I was supposed to handle the wet carpets; that they would come back for $35 if some of the spots reappeared. Then I signed that he had told me these things. When he left, I noticed on the paper near where I had signed that steam-cleaning carpets on wood floors could damage the wood. I had not been told that before or after the steam-cleaning. I had been unaware of the risk. I believe they should have asked me if there were wood floors underneath the carpet and been upfront with me about the risk, . ****UPDATE: I was mistaken the note on the paper was referring to area rugs without padding. My hardwood floors will not be harmed afterall.
Description of Work: Cleaned two large rooms which equaled +/- 4 rooms, plus 9 steps and 36 sq.ft. hall. Mostly hardwood floors under carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

Response from Carolina Carpet Cleaning of the Midlands Inc
1. We do move furniture but this coupon did not include moving the furniture. The customer did not want to pay extra for furniture moving. We helped her move some things as a courtesy. 2. We do have a service to come back and treat stains that reappear. The charge is $45.00. 3. This customer had wall to wall carpet with padding under carpet laid over wood floors. The statement on the work order is for customers that have area rugs laid on wood floors. 4. I called and spoke to customer and let her know that there was no worry of the wood floors being damaged because of the pad under the carpet. She misunderstood the statement and assured me that she would rewrite her review. 5. On our work order is our phone numbers and a statement that we encourage customers to call with "ANY" concerns. It is a shame that the internet has led so many people to be impersonal.

Krystle E.
03/2016
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Service was great. David showed up promptly and went to work. He was very professional did an outstanding job. The furniture looks great. The price was very reasonable.
Description of Work: Service was great. David showed up promptly and went to work. He was very professional and did an outstanding job. The furniture looks great. The price was very reasonable.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$169

Contact information

125 Queen Pkwy C, West Columbia, SC 29169

www.carolinacarpetcleaning.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:30 PM
Tuesday:
8:00 AM - 5:30 PM
Wednesday:
8:00 AM - 5:30 PM
Thursday:
8:00 AM - 5:30 PM
Friday:
8:00 AM - 5:30 PM
Saturday:
8:00 AM - 5:30 PM

Licensing

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning,
House Cleaning,
Carpet Sales and Installation,
Floor Cleaning and Waxing,
Auto Detailing,
Mattresses,
Ceramic Tile

FAQ

Carolina Carpet Cleaning of the Midlands Inc is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:30 PM

Tuesday: 8:00 AM - 5:30 PM

Wednesday: 8:00 AM - 5:30 PM

Thursday: 8:00 AM - 5:30 PM

Friday: 8:00 AM - 5:30 PM

Saturday: 8:00 AM - 5:30 PM

Carolina Carpet Cleaning of the Midlands Inc accepts the following forms of payment: American Express,Discover,MasterCard,Visa
Yes, Carolina Carpet Cleaning of the Midlands Inc offers free project estimates.
Yes, Carolina Carpet Cleaning of the Midlands Inc offers eco-friendly accreditations.
No, Carolina Carpet Cleaning of the Midlands Inc does not offer a senior discount.
No, Carolina Carpet Cleaning of the Midlands Inc does not offer emergency services.
Yes, Carolina Carpet Cleaning of the Midlands Inc offers warranties.
Carolina Carpet Cleaning of the Midlands Inc offers the following services: Carpet, tile, hardwood, area rug, mattress & auto camper cleaning. Spot removal. Baby safe & environmentally cleaners. Wool & area rug cleaning.
Air duct cleaning.

Contact information

125 Queen Pkwy C, West Columbia, SC 29169

www.carolinacarpetcleaning.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:30 PM
Tuesday:
8:00 AM - 5:30 PM
Wednesday:
8:00 AM - 5:30 PM
Thursday:
8:00 AM - 5:30 PM
Friday:
8:00 AM - 5:30 PM
Saturday:
8:00 AM - 5:30 PM