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Keystone Landscaping & Design LLC

Lawn and Yard Work, Landscaping, Mulch and Topsoil,

About us

Keystone Landscaping & Design, LLC is a full service landscaping company. We are family owned and operated. At Keystone we listen to our customers wants and needs. The Keystone family takes as much time with our lawn accounts as we do with our designing of landscapes. We keep our prices competitive if not cheaper. Let us give you your next estimate it will be your last. Additional Contact name: Joan Johnstone.

Business highlights

17 years of trusted experience
Emergency Services Offered

Services we offer

Commercial & Residential Landscaping – Design, Installation, Lawn Cutting, Edging, Trimming, Weeding, Tree & Shrub Planting & Trimming, Mulching & Pine Straw, Leaf Blowing, Removal, & Mulching, & Property Maintenance - Lawn, Shrubs, Gardens, & Flowerbeds.

Services we don't offer

Please ask for details.

Amenities

Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

Check

Photos of past projects

Reviews

4.7169 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
81%
4
2%
3
4%
2
2%
1
11%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.8
responsiveness
4.8
punctuality
4.9
Showing 151-169 of 169 reviews

Jonathan S.
05/2015
5.0
lawn service
  + -1 more
unknown
Description of Work: They have been regularly servicing my lawn for over four years now and we are always pleased with their service.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Keystone Landscaping & Design LLC
It has been our pleasure to service your landscaping needs in the past and will continue in the future. Thank you for being part of the Keystone Landscaping & Design, LLC family.

Tammy G.
05/2015
5.0
landscaping, lawn service, mulch
  + 1 more
unknown
Description of Work: Keystone laid new mulch down throughout the property. They did a great job. They are now my regular lawn care professional and they do a good job. They are very reliable and are there when they commit to a date and time.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Keystone Landscaping & Design LLC
Thank you for the opportunity to service your landscaping needs. We at Keystone Landscaping & Design, LLC pride our self on being dependable and on time. Thank you for your kind words. We look forward to a long relationship.

Jaclyn M.
04/2015
5.0
lawn service
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$45

Response from Keystone Landscaping & Design LLC
Thank you so much for Rating Keystone Landscaping & Design with an "A" our team works very hard at making sure our customers are always happy.

Don S.
04/2015
5.0
lawn service
  + -1 more
unknown
Description of Work: Keystone takes care of my entire lawn and they do a fantastic job. I have utilized four different lawn contractors over the past 3 years and this one is, by far, the best.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Keystone Landscaping & Design LLC
Keystone Landscaping & Design, LLC has worked very hard over the last 8 years at making sure we listen to our customers wants and needs. We have an edge over the other companies Keystone Landscaping & Design, LOVES what we do and CARES about our quality of work. That's how we have won Angies List Super Service Award 4 years in a row. Thank you for taking the time to rate our services.

Jack G.
12/2014
5.0
lawn service
  + -1 more
Fast and very reliable
Description of Work: Joan promptly responded to my needs I live out of town and could not get back to care for my yard, she went the day I called

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$45

Response from Keystone Landscaping & Design LLC
Thank you for allowing Keystone Landscaping & Design, LLC to maintain your property in your absence. We look forward to meeting you in future.

Elizabeth P.
09/2014
1.0
lawn service
  + -1 more
unknown
Description of Work: I never received a call back. Won't be trying them again.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


Response from Keystone Landscaping & Design LLC
[Member name removed], Keystone Landscaping & Design, LLC takes pride in making sure we keep an open communication with our clients or portential clients. We keep a log book of all our calls. We write on them when the call came in and when we call them back. We write notes on when we will do an estimate or why we will not be able to do an estimate. We also document if we leave a message on an anwering machine. I have gone back to August 1, 2014 in my log book and do not see your call by your name. I am so sorry if some how you feel through the cracks, but I show I never received a call. I hope you were able to find a landscaper that has been able to service your needs. Again I am sorry I missed receiving your call.

Daryl D.
09/2014
5.0
lawn service
  + -1 more
unknown
Description of Work: I have been a customer for 3 years and highly recommend Keystone Landscaping and Design. They maintain my yard year round and keep it in excellent condition. It is great knowing that I do not have to worry about my yard because it is an Excellent hands with Joan and John.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Keystone Landscaping & Design LLC
It has been a pleasure working with you over the past 3 years. John & I love what we do. We will continue give you the service you have enjoyed over the last 3 years for many more years to come. This is why Keystone Landscaping & Design, LLC is number 1. Thank you.

PK S.
01/2014
5.0
landscaping, lawn service
  + 0 more
On time, friendly, professional
Description of Work: Cutting, edging, & weedeatting

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Keystone Landscaping & Design LLC
Thank you so much for allowing Keystone Landscaping & Design, LLC to service landscaping needs.John and I work very hard at being ontime, friendly and professional. We look foward to a long relationship with your family.

Dale M.
03/2013
5.0
lawn service
  + -1 more
unknown
Description of Work: They mowed, removed leaves, mulched, and performed other yard work.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Keystone Landscaping & Design LLC
Thank you so much for allowing Keystone Landscaping & Design, LLC to service your properties needs. John & I are hear if you and your family need any help.

Jane D.
12/2012
3.0
lawn service
  + -1 more
th
Description of Work: I contacted Keystone Landscaping, and talked to Joan Johnstone. She and John came out to gave me an estimate for a yard clean-up, which I needed done promptly, and landscaping work, which I was more flexible about as to when. I liked them, they seemed nice and professional, and were emphatic that they could do the work promptly. Their written estimate arrived (via email) several days later than Joan had said it would, but it was acceptable, and it gave a date of about a week later for doing the work. Then, the NEXT day, Joan left me a message saying that they wouldn't be able to do the work in the time frame that I needed (even though a date was stated on the estimate). I had told them from my first call that I needed some work done soon, and if they had not said that was do-able, I would have called someone else! They backed out on doing any work for me at all, with little explanation. Because of this problem, I can't give them a good grade, and cannot recommend their business.

Rating CategoryRating out of 5
value
4.0
professionalism
2.0
responsiveness
3.0
punctuality
4.0


Response from Keystone Landscaping & Design LLC
Member, It was a pleasure to meet with you and discuss your needs with your property. We did understand that you needed the work done as soon as possible. We did send you an estimate on December 11, 2012 and did tell you that we would be able to do the full job on Tuesday December 18, 2012, clean up all the beds, clean up all the oak leaves, trim shrubs and do a retaining wall in the back with all new plantings. As we looked at the 10 day forecast for the next week and saw 2 or 3 days of rain we realized that would put us behind schedule and being only 6 days before Christmas that was taking a hug risk of making the homeowner unhappy and not cleaned up. We felt it was in the home owner’s best interest to find another landscaper so they could get the job done as soon as possible as you had stated you wanted. We feel it is better to be honest you, then to string you along and tell you we will be there and never show up day after day like others landscapers do. We hope that you can respect our discussion and feel that we truly were looking out for your best interest.

Milicent H.
12/2012
5.0
landscaping
  + -1 more
unknown
Description of Work: They have given us an estimate on a landscape design. Their price seems good. The estimate seems fair. We probably will not be doing mulch to save some expense, but we will be giving them a call back. They had the estimate to us the following morning after they came out.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Keystone Landscaping & Design LLC
Thank you for allowing Keystone Landscaping & Design, LLC to service your landscape needs. We love when we can take healthy overgrown shrubs back to a detailed landscaping. Our team loves when we can make the homeowner happy. Making the decision to let Keystone Landscaping put the mulch in just made the yard pop again. Enjoy and we will see you in the spring.

gladys M.
11/2012
5.0
hardscaping, lawn service
  + 0 more
unknown
Description of Work: this is an ecellent company, very delightful and professional people, they arrived within hours of me calling for an estimate, even though they did not do my work only because of other non related circumstances.

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Charles J.
09/2012
5.0
lawn service
  + -1 more
Great
Description of Work: Keystone Landscaping did a quarterly yard cleanup for us. We have lots of shrub, trees and plants around the house. They did a great job, just what we were looking for and also gave advise on how and when we should trim some of the particular trees. They cleaned up nicely and took all the trash and cutttings with them. I would highly recommend Keystone Landscaping.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

Response from Keystone Landscaping & Design LLC
Thank you Members, it was a pleasure working at your property. We look forward to working with you every quarter to keep your property right where you want it to be. Maintaining your shurbs every three months will keep your shurbs staying healthy all year long. If we can be of any help from now till then please call us at 843-810-2784.

Larry S.
03/2012
3.0
landscaping
  + -1 more
It didn't go at all.
Description of Work: Since this company had some very high reviews, I decided to try them. On Wednesday, March 14th, they came out to do an estimate. I will admit that my interactions with them was not optimal since I was distracted by some other service being done at our home. As a full time worker, it was necessary for me to schedule multiple services at our home during the same afternoon. They looked at both of the front and back yards and we discussed some options. They had some good ideas that I thought would really improve our yards. They informed me that they would get back to me in a couple of days with a proposal and estimate. I didn't hear from them again until Monday, March 26th. When they called they informed me that they decided not to take on the job because I was not engaged enough with them, didn't give them any ideas, and didn't know what I wanted. Needless to say I was very disappointed. In today's economy I was very surprised to see somebody pass on a project. Even though they didn't know exactly what I wanted, one would think they would prepare some ideas and options for us to consider. Their lack of initiative and desire to make the sell make me glad they withdrew from the project.

Rating CategoryRating out of 5
professionalism
3.0
responsiveness
2.0


Response from Keystone Landscaping & Design LLC
Dear Member, John and I always like to be able to spend time with the homeowner and get a feel for their likes and dislikes. We like to hear about how they use their yard and incorporate that in to the new design. We want your family and friends to come to your yard and say "it is so you". When we tried to come up with a design for you and your wife, we had a blank ideas because we did not get to meet your wife and you had so much going on the day we came out to give you an estimate. John and I always want you to get a job that is an "A" for you. It is better to not do something then to do it and have you dissatisfied.

Nicholas M.
03/2012
5.0
lawn service
  + -1 more
unknown
Description of Work: They did an excellent job. We moved into a shortsale home that was in shambles. The team cleaned all the garden beds and clumped up leaves, trimmed all the bushes, and packaged all the debris for pickup.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Edward C.
02/2012
5.0
lawn service
  + -1 more
I use them every other week.
Description of Work: I used Keystone Landscaping & Design, LLC last week.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Keystone Landscaping & Design LLC
Thank you for helping us achieve the Super Service award for 2011! We won because you continue to use Keystone Landscaping & Design, LLC for all your lawn needs. The new garden design in the front yard looks beautiful. The red Camillia will give you so many blooms that you will enjoy form your living room window. The scalloped bed and other shrubs just accented the house wonderful. Thank you again for letting us be creative at your home. See you in two weeks for your lawn cuts.

WILLIAM H K.
09/2011
5.0
landscaping, lawn service
  + 0 more
Contained above.
Description of Work: T job consisted of general yard work to clean up a long neglected 1200 sq ft yard. From the first minuet of speaking with Joan when I called to ask if they wold like to do the job, I was impressed by her cheery, enthusiastic manner. When they arrived to assess the job requirements and provide a cost estimate, I met John and was impressed with the professional manner in which he and Joan approached the estimate process; they asked my wife and me many questions to determine exactly what we expected them to do in detail. Knowing exactly what was expected of them, they presented their estimate. When my wife and I were hesitant in accepting the offer, they asked what had we considered in our budget. When we replied about $500 less than their figure, Joan suggested we spit the difference to which we agreed. They arrived at 08'30 on the scheduled start date and introduced Rodney to me, who was going to assist them. It was a gorgeous day to work and the three of them immediately pitched into the job with enthusiasm. Joan was a whirlwind of activity who didn't stop a minuet all day long. A neighbor, who takes frequent walks during the day for health reasons, told me that each time he passed the house, he was impressed by the industry displayed by the workers and the improvement in the yard's appearance. At 4:30 pm, Joan rang the doorbell and asked if my wife and I would inspect the job to see if the work was satisfactory. We noted a couple of things that we'd like them to do that we had not previously indicated we wanted done and they immediately accomplished them. I have asked that hey provide me two independent landscape plans with cost estimates for both the front and back yards to which they have agreed,

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,250

Carley A.
09/2011
5.0
lawn service
  + -1 more
Everything went really well!
Description of Work: They were very nice, and extremely helpful. We are new to the area and our lawn needed a lot of work. They helped us understand our irrigation system, something not even part of their responsibility! I love them. We have hired them on to be our permanent lawn care techs. They are mindful of our dogs when they take care of the back yard. I trust them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from Keystone Landscaping & Design LLC
We love working with you guys and the puppies!

MICHAEL W.
08/2011
5.0
landscaping, lawn service
  + 0 more
perfect
Description of Work: landscaped back of yard near fence

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Response from Keystone Landscaping & Design LLC
Thank you, we love taking care of your needs in your yard every other week. See the baby is always a bonus on how much he is growing.

Contact information

9651 S Carousel Cir, Summerville, SC 29485

http://www.keystone-landscaping.com

Service hours

Sunday:
Closed
Monday:
7:00 AM - 5:00 PM
Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Lawn and Yard Work,
Landscaping,
Mulch and Topsoil,
Leaf Removal,
Pavers and Hardscaping,
Tree Service,
Lawn Fertilization & Treatment,
Masonry,
Drain Pipe Installation,
Lawn Irrigation,
Fencing

FAQ

Keystone Landscaping & Design LLC is currently rated 4.7 overall out of 5.

Sunday: Closed

Monday: 7:00 AM - 5:00 PM

Tuesday: 7:00 AM - 5:00 PM

Wednesday: 7:00 AM - 5:00 PM

Thursday: 7:00 AM - 5:00 PM

Friday: 7:00 AM - 5:00 PM

Saturday: Closed

Keystone Landscaping & Design LLC accepts the following forms of payment: Check
No, Keystone Landscaping & Design LLC does not offer free project estimates.
No, Keystone Landscaping & Design LLC does not offer eco-friendly accreditations.
No, Keystone Landscaping & Design LLC does not offer a senior discount.
Yes, Keystone Landscaping & Design LLC offers emergency services.
Yes, Keystone Landscaping & Design LLC offers warranties.
Keystone Landscaping & Design LLC offers the following services: Commercial & Residential Landscaping – Design, Installation, Lawn Cutting, Edging, Trimming, Weeding, Tree & Shrub Planting & Trimming, Mulching & Pine Straw, Leaf Blowing, Removal, & Mulching, & Property Maintenance - Lawn, Shrubs, Gardens, & Flowerbeds.
Please ask for details.

Contact information

9651 S Carousel Cir, Summerville, SC 29485

http://www.keystone-landscaping.com

Service hours

Sunday:
Closed
Monday:
7:00 AM - 5:00 PM
Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 5:00 PM
Saturday:
Closed