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ProCare Services and Additions LLC

Decks and Porches, Sunrooms and Patio Enclosures, Fencing,

About us

For over 15 years, ProCare Services team members have satisfied hundreds of clients. They appreciate our punctuality, cleanliness, responsibility, and above all, our attention to their needs in relation to design, construction and warranty. Our team is focused on changing the face of our industry, starting with the basics, that is why we carry a Residential Builder's License, Liability Insurance and a Performance Bond, over and above what is necessary so you know you are protected. As members of the Better Business Bureau and the Greenville Home Builder’s Association, we are helping to set the bar for professionalism in the remodeling industry. Our goal is to ensure a smooth worry free process from start to finish. We strive to provide excellent customer service and an exceptional product that you and ProCare Services can be proud of. We have such a wonderful community here in the Upstate. We are proud to call the Greenville area our home. We look forward to serving you!

Business highlights

23 years of trusted experience

Services we offer

Additions, screen rooms, sun rooms, outdoor living, decks, pergolas, fences, renovations & grages, outdoor kitchens, outdoor fireplaces, pavers, patios, covered porches, etc

Services we don't offer

ask for details

Amenities

Free Estimates
Yes


Accepted payment methods

American Express
Check
Financing Available
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.133 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
55%
4
9%
3
12%
2
12%
1
12%


Rating CategoryRating out of 5
quality
4.4
value
4.4
professionalism
4.2
responsiveness
4.1
punctuality
4.3
Showing 26-33 of 33 reviews

Patsy L.
08/2017
4.0
pest control
  + -1 more
I haven't had any problems.
Description of Work: Treated my house.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Antoinette P.
07/2014
5.0
decks, landscaping, hardscaping, irrigation systems, mulch, tree service
  + 4 more
.
Description of Work: ProCare did a fabulous job of transforming our backyard from a cement slab and grass to a backyard oasis. They removed all of the grass and replaced it with pavers. Around the outside perimeter they created 3 foot wide, mulched plant beds and installed a variety of trees and shrubs. A drip irrigation system was added to keep the plants well hydrated. We are extremely pleased with the finished results and would highly recommend ProCare.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,200

Kim F.
07/2014
5.0
ceramic tile, decks, fencing, home remodeling, irrigation systems, roofing
  + 4 more
unknown
Description of Work: Remodeled two showers with tile and tiled the floors. Added on roof to our existing roof line to cover deck and we love the space. Installed metal fence and installed sprinkler system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$29,000

Daniel B.
06/2014
1.0
decks
  + -1 more
unknown
Description of Work: After both emailing a request and calling their number only to get a machine. I did leave a message. I never received a response from either! Its a shame for them because what was going to be just a deck turned into a MUCH larger job. So, they lost out. Very unprofessional to not so much as return a call!

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


Response from ProCare Services and Additions LLC
[member name removed], I am sorry to see that you have given ProCare Services & Additions an "F" rating. However, we appreciate all feedback, as it is an opportunity to learn. If you can let me know which number and email address you used, I would like to follow up on this. I man the office phone and to my knowledge have returned all voice mails promptly. I also receive general office emails. I searched my box for you and turned up nothing, which prompted me to ask you for more information. We take customer service seriously and if you have a few minutes, we would value a little more feedback from you. Certainly, I could have made a mistake, but I would like the opportunity to research this further. In any case, we thank you for your feedback and look forward to resolving this problem, once and for all. Sincerely, Leah Drake Office Manager 864-449-7676 [hyperlink removed]

Roger L.
06/2014
1.0
decks
  + -1 more
.
Description of Work: Company never responded to inquires.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from ProCare Services and Additions LLC
Hi (Member name removed). I would like to reach out to you regarding the F rating that our company received. I was troubled by this, of course, and set out immediately to find out where we have fallen short in our communication. I was not able to locate your name on any of our follow up lists. If you would be willing to tell me what method of contact you used to reach us, I would greatly appreciate it. Sometimes we receive calls for another business with a similar name. I am wondering if you might have gotten in contact with the wrong company. In any case, customer feedback of all kinds is vital to our success. We appreciate you taking the time to post your comment and respectfully request a little more information, even if you are unwilling to give us a second chance. Sincerely, Leah Drake Office Manager 864-449-7676 leah@procareservices.com

Kenneth N.
01/2014
5.0
decks
  + -1 more
Very professional job.
Description of Work: Replaced deck.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$22,000

Sharon A.
11/2010
5.0
decks, drywall, plastering, roofing, contractors
  + 3 more
They were absolutely fantastic. They were so great my husband wrote a letter to them which appeared in their advertising. He gave a lot of positive feedback. That was a company that my daughter and son-in-law had used and referred to us. I don't know how much we spent. My husband took care of that. There was not a thing I disliked about them. The thing I was impressed was for a small company their project manager called us every day to tell how things were going, what was done that day, and when they would be back which was usually the next day. His name was Chris Davis. He had a fantastic manner. The pricing was good. They weren't the most expensive, but they weren't the cheapest. They were the middle of the road. They were very professional, very communicative, and very responsible. They cleaned up after themselves every day. They even worked in the rain because they said they would be here. I would use them again in a heartbeat.
Description of Work: ProCare Services built our porch. They built a structure on a slab. They framed in a porch, did the roof and the ceiling, and finished off the inside. The concrete work was done by the builder. The size was 16 x 16. They do add-ons and so on. They don't build houses.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Rich D.
09/2008
5.0
remodeling
  + -1 more
They were great all the way through the project.
Description of Work: They have remodeled my basement and built a screened-in porch.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$22,000
    • 1
    • 2(current)

Contact information

401 West Georgia Rd, Simpsonville, SC 29681


Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Decks and Porches,
Sunrooms and Patio Enclosures,
Fencing,
Roofing,
General Remodeling,
Landscaping,
Outdoor Kitchens,
Pavers and Hardscaping,
Windows,
Lawn Irrigation,
Concrete Pouring and Repair,
Patios

FAQ

ProCare Services and Additions LLC is currently rated 4.2 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

ProCare Services and Additions LLC accepts the following forms of payment: American Express,Check,Financing Available,MasterCard,PayPal,Visa
Yes, ProCare Services and Additions LLC offers free project estimates.
Yes, ProCare Services and Additions LLC offers eco-friendly accreditations.
No, ProCare Services and Additions LLC does not offer a senior discount.
No, ProCare Services and Additions LLC does not offer emergency services.
No, ProCare Services and Additions LLC does not offer warranties.
ProCare Services and Additions LLC offers the following services: Additions, screen rooms, sun rooms, outdoor living, decks, pergolas, fences, renovations & grages, outdoor kitchens, outdoor fireplaces, pavers, patios, covered porches, etc
ask for details

Contact information

401 West Georgia Rd, Simpsonville, SC 29681


Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM