About us
Business highlights
13 years of trusted experience
Services we offer
Services we don't offer
Amenities
Senior Discount
$6
Accepted payment methods
Reviews
4.649 Reviews
Showing 26-49 of 49 reviews
Renee B.
03/2016
appliance repair
+ -1 moreunknown
Description of Work: Would never use or recommend this company. They were to fix a non draining dishwasher, it took them a week to get to my home, it worked one day and failed again. This time it took another week for them to come to my home and told me that it was a broken pump and it was five weeks before they came back to fix a dishwasher. They said they had to order the part.
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Response from The Appliance Guys
Kathryn S.
02/2016
appliance repair
+ -1 moreunknown
Description of Work: Diagnosed problem with stove (no heat to lower bake element.) Turned out to be a problem that could not be resolved as part no longer made. The service rep was knowledgeable and looked into finding the part for us but no luck. Had to get a new stove anyway! But would use this service again.
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Yes, I recommend this pro
Response from The Appliance Guys
Donna T.
12/2015
appliance repair
+ -1 moreunknown
Description of Work: Fixed dryer. Did not heat. Did not auto shut off. Like NEW now! Very Pleased.
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Yes, I recommend this pro
$164
Robert P.
08/2015
appliance repair
+ -1 moreunknown
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Yes, I recommend this pro
$250
Response from The Appliance Guys
Orien D.
07/2015
appliance repair
+ -1 moreunknown
Description of Work: Repair leak in refrigerator.
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Yes, I recommend this pro
$129
jane A.
07/2015
appliance repair
+ -1 moreunknown
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Yes, I recommend this pro
Response from The Appliance Guys
Eloise S.
07/2015
appliance repair
+ -1 moreunknown
Description of Work: They changed a valve on my washing machine that was keeping me from having warm water. They ordered a part and were prompt in returning to change it so that I could receive warm water again.
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Yes, I recommend this pro
Response from The Appliance Guys
Gregory F.
06/2015
appliance repair
+ -1 moreunknown
Description of Work: Repair ice maker on the refridge. It went well no issues.
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Yes, I recommend this pro
$200
Response from The Appliance Guys
Margaret C.
05/2015
appliance repair
+ -1 moreunknown
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Yes, I recommend this pro
$60
thomas C.
05/2015
appliance repair
+ -1 moreunknown
Description of Work: Have electric stove. Wires in the receptacle for one of the burners pulled out. Came out promptly, covered the wires, ordered a new receptacle, and came out again to install.
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Yes, I recommend this pro
$110
Response from The Appliance Guys
Pam L.
02/2015
appliance repair
+ -1 moreunknown
Description of Work: My freezer broke in the ice storm last year. They ordered the part needed right away, but unfortunately the part could not be delivered at once because if the storm. They kept me apprised and fixed it as soon as it came to Columbia. Cannot remember the cost if service, but I do remember it was reasonable and they were very nice.
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Yes, I recommend this pro
Response from The Appliance Guys
Dan F.
10/2014
appliance repair
+ -1 moreunknown
Description of Work: Diagnosed and replaced a bad drain pump in my dishwasher. It was difficult to contact and schedule them. The whole process ended up taking 2-3 weeks, though some of that was waiting on the part to ship. The actual technician did the work very quickly, but it was pretty difficult and involved many phone calls to get appointments lined up.
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Yes, I recommend this pro
$140
jerry S.
05/2014
appliance repair
+ -1 moreunknown
Description of Work: Washer (LG) tub bearing was bad causing tub to wobble during spin and make lots of noise. AGuys came out, diagnosed the problem and (a day later) gave me the price to repair. I agreed to price and they ordered the parts. There was a problem getting the parts and they could have notified me of the delay, but Julie answered the phone whenever i called. They came to make the repair exactly when they said they would, mase the repair and cleaned up when done. I am very satisfied with the experience and will call Appliance Guys next time I need service.
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Yes, I recommend this pro
$400
Response from The Appliance Guys
Catherine S.
09/2013
appliance repair
+ -1 morethe appliance guy arrived in a timely manner,and was very professional., went about his work and finished in a timely manner.
Description of Work: the parts had to be ordered, due to the holiday,l was notified,after almost 2 weeks later that my refrigerater parts had came in. he replaced the "flap" the ice comes out, also cleaned the pathway the ice comes out. l am satisfied.
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Yes, I recommend this pro
$146.7
Thomas O.
08/2013
appliance repair
+ -1 moreThe Appliance Guys fit me into their schedule on the day I called. They quickly determined that the problem was a non-functioning sensor designed to tell the refrigerator when to turn on the defrost mode. They ordered the parts and hd my refrigerator back up and running within two days, as soon as the new sensor was received.
Description of Work: My refrigerator was not cooling.
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Yes, I recommend this pro
$125
Terry T.
08/2013
appliance repair, small appliance repair
+ 0 moreTheir response was very quick. The work ws performed very professionally and so far the unit is working great.
Description of Work: Checked out a refrigerator and replaced a compressor cooling fan. Also replaced water line to icemaker.
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Yes, I recommend this pro
$125
charles W.
08/2013
appliance repair
+ -1 moreunknown
Description of Work: replaced failed component after ordering from supplier. was neat, clean and very courteous. Received angies discount. very satisfied
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Yes, I recommend this pro
$145
Deborah S.
07/2013
appliance repair
+ -1 moreThe repairman showed thorough knowledge of the GE refrigerator, and was able to tell me what to look for to know when the coils needed to be cleaned again. He had a total grasp of his subject and was an excellent communicator.
Description of Work: I had a leak in a 2001 GE refrigerator - with water pooling under the vegetable bins. There is no drain in the bottom in that model. The repairman completely dismantled the freezer, found that the defroster was not functioning properly sending water to the lower frige, and made the repair. He also checked the coils in the bottom of the frige and cleaned them thoroughly with a special tool.
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Yes, I recommend this pro
$70
Judith W.
07/2013
appliance repair
+ -1 moreI have used both Matt in the upstate and Jeff in the Columbia area. Both are very intelligent and professional. They explain the issue, listen to your problem, Assess the issue, fix the problem and clean up The area. They are extremely reasonable Compared to competitors!
Description of Work: Quickly assessed dryer issues, performed repairs And cleaned up after himself.
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Yes, I recommend this pro
$59.99
Steve W.
06/2013
appliance repair, small appliance repair
+ 0 moreMy ice maker kept jamming. I found The Appliance Guys on Angie's List. Gave them a call and the technician was at my house the next day. He troubleshot the problem. Finding no obvious cause he made a call to the manufacturer for information on possible known failure causes for my model refrigerator. There was no trend data to be had from them. He decided to order a new hopper which is the least expensive part that could fix the problem and put it in my refrigerator. The ice maker still jammed so he ordered a new motor. In a few days he came back, installed the motor and now the ice maker is fixed. He made three trips to fix it but only charged me one trip fee and labor only for installing the motor. Great technician. Great service. Friendly office manager. They have my business from now on!
Description of Work: The technician remedied my faulty refrigerator ice maker.
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Yes, I recommend this pro
$155
Kyle D B.
06/2013
appliance repair
+ -1 moreJeff came out and was very helpful. It was awhile back so I am guessing on the date and amount he charged. I remember being very happy with using him and he charged a fair price. I have another job for him coming up so I'm glad I found his contact info again on angieslist!
Description of Work: fixed appliance
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Yes, I recommend this pro
$100
Response from The Appliance Guys
Jim B.
06/2013
appliance repair
+ -1 moreMatt was very professional, personable, and responsive. Had to make an extra trip to house to replace a thermostat that he inadvertently broke while moving oven out to replace the control board. No charge for that, of course.
Description of Work: Diagnosed and replaced main control board in oven.
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Yes, I recommend this pro
$300
Fred L.
11/2012
appliance repair
+ -1 moreWent well. Rep quickly diagnosed problem. Ordered the part and came back to install when he said.
Description of Work: Fixed washing machine.
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Yes, I recommend this pro
$130
Robert L.
03/2012
appliance repair, small appliance repair
+ 0 moreThey were great and I couldn't have been happier with the whole experience. He was young and intelligent. He has had several years of experience in the trade and knows what he is doing. I would recommend him to anyone in the future. I have had a lot of work done in SC and know one compares. The price was great for the job.
Description of Work: Appliance Repair on GE oven.
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Yes, I recommend this pro
$65
- 1
- 2(current)
Contact information
202 Park Ave, Salem, SC 29676
http://theapplianceguyssc.comService hours
Monday:
9:00 AM - 5:00 PMTuesday:
9:00 AM - 5:00 PMWednesday:
9:00 AM - 5:00 PMThursday:
9:00 AM - 5:00 PMFriday:
9:00 AM - 5:00 PMLicensing
Insured
Eco-friendly Accreditations
LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Appliance Repair,
Appliance Repair - Small
FAQ
The Appliance Guys is currently rated 4.6 overall out of 5.
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
The Appliance Guys accepts the following forms of payment: Check,Discover,MasterCard,Visa
No, The Appliance Guys does not offer free project estimates.
Yes, The Appliance Guys offers eco-friendly accreditations.
No, The Appliance Guys does not offer a senior discount.
No, The Appliance Guys does not offer emergency services.
No, The Appliance Guys does not offer warranties.
The Appliance Guys offers the following services: In-home Appliance repair - large - including outdoor kitchens; RV, kitchen and laundry equipment, exhaust fans and built-in ice makers. Authorized for Samsung, Sub Zero, Whirlpool, LG, Scotsman, AGA, Wolf, Marvel, Broan, Elmira Stove, and many other major brands
small appliances
Contact information
202 Park Ave, Salem, SC 29676
http://theapplianceguyssc.comService hours
Monday:
9:00 AM - 5:00 PMTuesday:
9:00 AM - 5:00 PMWednesday:
9:00 AM - 5:00 PMThursday:
9:00 AM - 5:00 PMFriday:
9:00 AM - 5:00 PM