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Mason Dixon Appliance Repair

Appliance Repair, Appliance Repair - Small

About us

Small Family Business which intends to stay small so we can better service our customers.

Business highlights

8 years of trusted experience

Services we offer

Brands from Roper to Viking, New and Old, all Laundry and Kitchen Appliances, offering Repair and Consultation. Occasionally replacing appliances (like Microwaves and Dishwashers). The focus is Repair because it generally makes the most economical sense. If it doesn't, I won't waste your time

Services we don't offer

Haul away of old appliances Televisions or other Audio/Video Equipment Computers

Amenities

Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Reviews

5.069 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 51-68 of 69 reviews

Rick R.
09/2023
5.0
appliance repair
  + -1 more
Excellent, fixed.
Description of Work: Dishwasher fixed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Kru D.
04/2019
5.0
small appliance repair
  + -1 more
Excellent!!
Description of Work: Microwave Installation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Mason Dixon Appliance Repair
Thank you!

Steven H.
08/2018
5.0
small appliance repair
  + -1 more
We needed to have our disposal replaced. Casey removed the old disposal and installed the new one very quickly and very reasonably - much less than local competitors. This is the second time we've used Mason Dixon Repair and will continue to use them any time in the future. Extremely professional and courteous.
Description of Work: Disposal Replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Mason Dixon Appliance Repair
[Member Name Removed] it's always my pleasure to help! Thanks so much for the opportunity again!

Brian P.
08/2018
5.0
appliance repair
  + -1 more
Casey did agreat job. Super fast as well.
Description of Work: Dryer repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$155

Response from Mason Dixon Appliance Repair
Thanks, [Member Name Removed]! It was my pleasure to fix your practically new Samsung dryer! With things lasted like 20 years ago. Hope all goes well with the new place!

Anthony T.
08/2018
5.0
appliance repair
  + -1 more
I would recommend Mason Dixon Appliance Repair because they provided excellent customer service, we're respectable and polite.
Description of Work: We needed our refrigerator's sealed system replaced

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from Mason Dixon Appliance Repair
Thanks so very much! You were the perfect customers. I had nothing more to do than show up. :) thanks for being awesome and best of luck to your guys' future endeavors!

Carrie B.
07/2018
5.0
appliance repair
  + -1 more
Casey was easy to contact, and very quick to respond. I was amazed he was able to come out to complete the job in such a small window of time. He was incredibly professional, polite, and also sweet to my small children who wanted to watch him work! He even went the extra mile by helping me fix a small problem with my oven - for free. I will absolutely be using Casey for any future appliance repair!
Description of Work: Dishwasher repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$159

Response from Mason Dixon Appliance Repair
Thanks, [Member Name Removed]! My pleasure to help!

BILJANA V.
06/2018
5.0
appliance repair
  + -1 more
Casey was amazing. He did a very thorough job, and explained every possible issue that he was checking. I thought it was the heating element since that has gone out before, but he found it was the thermostat. I would definitely hire him again for any appliance issue.
Description of Work: Dryer stopped heating on Samsung

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$131

Response from Mason Dixon Appliance Repair
Thanks, [Member Name Removed] and fam!

Steven H.
06/2018
5.0
appliance repair
  + -1 more
On of the best service visits I've ever experienced. Casey was excellent, knowledgeable, and very friendly. He had us up and running in no time, and guaranteed his work. Will definitely use Mason Dixon again for any of my appliance needs, and strongly recommend you do as well!
Description of Work: Refrigerator repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Mason Dixon Appliance Repair
Thanks so very much! Your feedback is tremendously appreciated!

Fidel B.
03/2018
5.0
appliance repair
  + -1 more
Contacted them on a Wednesday evening and they were at my house by 7:45 the next morning. Fixed my dryer on the spot. Great customer service and I highly recommend this place. Casey was awesome!
Description of Work: Dryer repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Mason Dixon Appliance Repair
Wow, [Member Name Removed], thanks so much for the kind words! Much appreciated!

Kellye W.
03/2018
5.0
appliance repair
  + -1 more
Very professional - arrived on time & able to complete the work very quickly. Received text messages & email to confirm appointment & reminders of time of work. Also received text to alert me that technician was enroute to my home to perform the work.
Description of Work: Repair washing machine

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Mason Dixon Appliance Repair
Thanks for your wonderful review! Thanks so much. :)

Jackie K.
03/2018
5.0
appliance repair
  + -1 more
As always, Casey from Mason Dixon appliance repair did a fabulous job of figuring out the issue. Always reliable, always fair! A man of integrity! I have highly recommended him to family and friends. Mrs. Kilpatrick
Description of Work: Fixing a leaky refrigerator

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Mason Dixon Appliance Repair
Thanks, [Member Name Removed]! You're an awesome, Godly woman and I always appreciate getting to see you, although that usually means something is broken! :)

Mark B.
03/2018
5.0
appliance repair
  + -1 more
There was an issue and delay in getting the part we needed to fix the fridge, but Casey takes such pride in his work that he did the work free of charge for the inconvenience! It's obvious he is all about customer service and cares about keeping long term customers. And he's quick to boot! Highly recommend!
Description of Work: Refrigerator repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Mason Dixon Appliance Repair
Thanks, [Member Name Removed]! You and your family were more than patient and considerate in the long wait time for your part. It's not how I envision my service to be so I'm was the only right thing to do. Thanks so much for your awesome review. Appreciate it! :)

Danielle B.
03/2018
5.0
appliance repair
  + -1 more
Wonderful!!!! Casey was great and thorough. Very helpful and professional.
Description of Work: Dryer didn't heat up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Response from Mason Dixon Appliance Repair
Thanks so much for taking the time to leave me an awesome review! :)

R G.
03/2018
5.0
appliance repair, small appliance repair
  + 0 more
Great service! VERY knowledgable . Great person and very helpful. 5 stars!
Description of Work: Dryer repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Mason Dixon Appliance Repair
Thanks Mr [Member Name Removed]! Hope all has been well at I'm late to responding here. Pleasure to help you out!

Vincent J.
12/2017
5.0
appliance repair
  + -1 more
Very professional. I was very pleased with the service provided.
Description of Work: Casey from Mason Dixon Appliance Repair did an outstanding job. He acme to my house on short notice and repaired my Whirlpool refrigerator. Best service I have ever had for appliance repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$139

Response from Mason Dixon Appliance Repair
Thanks so much!!

Kelli H.
11/2017
5.0
appliance repair
  + -1 more
Excellent! Very professional and knowledgeable! Highly recommended
Description of Work: Gas dryer repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Response from Mason Dixon Appliance Repair
Thanks so much! Pleasure doing business with you.

Richard O.
11/2017
5.0
appliance repair
  + -1 more
Fantastic on a scale of 1 to 10 with 10 being the best I give them a 10+
Description of Work: Water filter dispenser needed replacement. Fast and curtious. Made an appointment with ease and no waiting to show. Was prompt and fast and took the time to answer questions. They did not try to rush off, fast clean and polite. I will use them again

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Mason Dixon Appliance Repair
Thanks so much, Rich! Wonderful words from an awesome guy. Much appreciated!

Kim D.
11/2017
5.0
appliance repair
  + -1 more
Great. Although it took several visits to get it fixed, it wasn't due to anything Mason Dixon did or didn't do. It was all the fault of the manufacturer and the parts they sent. Casey made sure we understood exactly what the problem was and even physically showed us the problem parts. But he stuck with it and he got it back up and running. He is very prompt and communicates better than any repair person I've met.
Description of Work: Electrolux Freezer stopped freezing and he fixed it. He (Casey, the owner) knows his stuff!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Mason Dixon Appliance Repair
Thanks so much for the awesome, kind words! And your guys' patience is extraordinary! Thanks again. :)
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Contact information

1550 Maypine Commons Way, Rock Hill, SC 29732

http://mdarepair.com/

Service hours

Monday:
7:00 AM - 5:00 PM
Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 5:00 PM

Licensing

Bonded

Insured

No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair,
Appliance Repair - Small

FAQ

Mason Dixon Appliance Repair is currently rated 5 overall out of 5.

Monday: 7:00 AM - 5:00 PM

Tuesday: 7:00 AM - 5:00 PM

Wednesday: 7:00 AM - 5:00 PM

Thursday: 7:00 AM - 5:00 PM

Friday: 7:00 AM - 5:00 PM

Mason Dixon Appliance Repair accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
No, Mason Dixon Appliance Repair does not offer free project estimates.
No, Mason Dixon Appliance Repair does not offer eco-friendly accreditations.
No, Mason Dixon Appliance Repair does not offer a senior discount.
No, Mason Dixon Appliance Repair does not offer emergency services.
Yes, Mason Dixon Appliance Repair offers warranties.
Mason Dixon Appliance Repair offers the following services: Brands from Roper to Viking, New and Old, all Laundry and Kitchen Appliances, offering Repair and Consultation. Occasionally replacing appliances (like Microwaves and Dishwashers). The focus is Repair because it generally makes the most economical sense. If it doesn't, I won't waste your time
Haul away of old appliances Televisions or other Audio/Video Equipment Computers

Contact information

1550 Maypine Commons Way, Rock Hill, SC 29732

http://mdarepair.com/

Service hours

Monday:
7:00 AM - 5:00 PM
Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 5:00 PM