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Mason Dixon Appliance Repair

Appliance Repair, Appliance Repair - Small

About us

Small Family Business which intends to stay small so we can better service our customers.

Business highlights

8 years of trusted experience

Services we offer

Brands from Roper to Viking, New and Old, all Laundry and Kitchen Appliances, offering Repair and Consultation. Occasionally replacing appliances (like Microwaves and Dishwashers). The focus is Repair because it generally makes the most economical sense. If it doesn't, I won't waste your time

Services we don't offer

Haul away of old appliances Televisions or other Audio/Video Equipment Computers

Amenities

Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Reviews

5.068 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-25 of 68 reviews

Ann D.
06/2024
5.0
appliance repair
  + -1 more
Website response showed the repairman’s picture so I knew who to expect. The appointment process was easy. The notification of arrival was accurate and helpful. The repairman diagnosed and temporarily fixed the problem until the replacement part would arrive.
Description of Work: Refrigerator was not cooling, but everything else worked. He had to order a computer “motherboard” for the refrigerator.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mona V.
06/2023
5.0
appliance repair
  + -1 more
Highly recommend Mason Dixon. Casey was very professional with a great sense of humor. Had our refrigerator fixed in no time and gave good insight into any potential future issues we may have with it, along with what our options would be. Will definitely call him again if needed!
Description of Work: Our refrigerator was chiming that the door was open, even though it wasn't.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Response from Mason Dixon Appliance Repair
Thank you!! 😄

Janice M.
04/2023
5.0
appliance repair
  + -1 more
High recommend Mason Dixon for your appliance repair services. Pricing was very fair, and prompt service, and attention to detail. They even brought some things to our attention with our new floor install that will help us with possible leaks in the future. Will definitely use them again.
Description of Work: Service dishwasher drain

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$115

Response from Mason Dixon Appliance Repair
My pleasure to help!!

Shawna W.
04/2023
5.0
appliance repair
  + -1 more
5 STARS! Reliable. Punctual. Great communication. Fast service with fair prices.
Description of Work: Dyer not heating

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$268

Response from Mason Dixon Appliance Repair
Thanks so much!!

Myles B.
04/2023
5.0
small appliance repair
  + -1 more
Fantastic experience. Casey was fast and professional. He was also ON TIME and clearly communicated when he would be arriving. Outstanding service. Highly recommend.
Description of Work: Microwave fix

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Mason Dixon Appliance Repair
Thank you!!

Nancy F.
11/2022
5.0
appliance repair
  + -1 more
Casey is so knowledgeable, friendly, and very reasonable. Glad I have a repair technician I can trust. Will definitely call again if needed!
Description of Work: Washer was overflowing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Mason Dixon Appliance Repair
Thanks, [Member Name Removed]! Always good to see ya!

Kenneth G.
09/2022
5.0
appliance repair, small appliance repair
  + 0 more
Great job...a good number to always keep handy
Description of Work: Refrigerator

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Mason Dixon Appliance Repair
Thanks!

Raeann P.
04/2022
5.0
appliance repair
  + -1 more
Casey was very professional and repaired the burner on my stove.
Description of Work: Repair stove

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$220

Response from Mason Dixon Appliance Repair
Thank you!

Cheryl R.
10/2021
5.0
appliance repair
  + -1 more
Unable to repair as parts were discontinued
Description of Work: Ice maker repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Mason Dixon Appliance Repair
Thanks

Jim M.
09/2021
5.0
appliance repair
  + -1 more
Highly recommend. Casey was very communicative and kept me well informed. He was able to diagnose my refrigerator issue and complete the repair without any additional issues. Very knowledgeable and professional. Very reasonable service and parts costs.
Description of Work: Refrigerator Repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Mason Dixon Appliance Repair
Appreciate you!

Lori K.
09/2021
5.0
appliance repair
  + -1 more
I highly recommend Mason Dixon Appliance Repair :) The online scheduling was easy and Casey was quick to reply with answers to my questions. He was able to diagnose and then repair our refrigerator weeks sooner than my warranty service would even come look at it. We have used Casey before and will continue to keep him at the top of our list!
Description of Work: Replace Refrigerator Compressor

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Mason Dixon Appliance Repair
Thank you! 🙏

Gary B.
04/2021
5.0
appliance repair
  + -1 more
went very well! Casey was on time.and very professional. The dryer was repaired and.unfortunately the washer.could not be repaired because the tub had rusted. Casey was right up front about that. I will most definitely use him for any appliance repairs that I may have in the future.
Description of Work: Washer and dryer repaired

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$311

Response from Mason Dixon Appliance Repair
Thanks, [Member Name Removed]!!

Mary D.
04/2021
5.0
appliance repair, small appliance repair
  + 0 more
Perfectly, This appliance repair company wins all contests hands down in this entire area. I've used several small and large companies, and this small company excels in all aspects. They are knowledgeable and helpful. In today's world and workplace, there are two things I have noticed that most people fail miserably in....respect for the customer and effective communication. Mason Dixon Appliance Repair excels in both respect for their customers and effective communication. I will use them from now on and recommend them highly.
Description of Work: Appliance repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Mason Dixon Appliance Repair
Thanks so much for your awesomely kind words!

glenda S.
02/2021
5.0
appliance repair
  + -1 more
Wonderful. Casey was on time. He diagnosed the problem. He had the part on his truck. He repaired the dryer in a timely manner. He was very professional and courteous. I will use him again!
Description of Work: dryer repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Mason Dixon Appliance Repair
Thanks so very much!! 😁

Bobby W.
01/2021
5.0
appliance repair
  + -1 more
easy fix and fast and professional.
Description of Work: dishwasher door repair

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Response from Mason Dixon Appliance Repair
Thanks!

BOB V.
12/2020
5.0
appliance repair
  + -1 more
Very good, fast service, on time, professional, will definitely call again!
Description of Work: Oven repair

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Mason Dixon Appliance Repair
Thanks!!

Michael C.
12/2020
5.0
appliance repair
  + -1 more
Best Experience I have ever had for an appliance repair.
Description of Work: Upright Freezer Repair / Frigidaire Brand

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$205

Response from Mason Dixon Appliance Repair
Thanks!

Michele B.
12/2020
5.0
appliance repair, small appliance repair
  + 0 more
Excellent. Technician knew exactly what the problem was. He showed me the parts, explained the problem.
Description of Work: Two rubber gaskets and another part that had worn out.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Response from Mason Dixon Appliance Repair
Thanks!

Sharon S.
08/2020
5.0
appliance repair
  + -1 more
Wonderful experience. The ice maker is working like a champ! You can't go wrong by hiring Mason Dixon. I've had them repair several appliances and it has always gone exceptionally well.
Description of Work: Repair ice maker

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Mason Dixon Appliance Repair
Thank you so much!

Mark K.
05/2020
5.0
appliance repair
  + -1 more
Mason Dixon answered all of my questions, fixed my stove and water dispenser and the price was very reasonable! I would definitely use them again.
Description of Work: I need my stove fixed, my refrigerator water dispenser looked at and advice on my washer and dryer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$205

Response from Mason Dixon Appliance Repair
Thanks!!

Amy W.
04/2020
5.0
appliance repair
  + -1 more
Mason Dixon Appliance Repair is wonderful!! Casey is very courteous, has a very nice demeanor, is efficient, and effective. He was able to fix the problem with my washing machine in no time flat! I love that I was able to set up an appointment online. This will be my first call for any appliance repair!!!
Description of Work: Washing Machine Repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Mason Dixon Appliance Repair
Thanks so very much, [Member Name Removed]!

Vickie B.
03/2020
5.0
appliance repair
  + -1 more
Scheduled on line. Very responsive. Communication was great. Very reasonable.
Description of Work: Washer and Dryer repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Mason Dixon Appliance Repair
Thank you!

Norm D.
02/2020
5.0
appliance repair
  + -1 more
Casey from Mason - Dixon appliance Repair was fantastic, our refrigerator was making a strange sound and he came out same day and fixed it at a very reasonable price. If we ever have any appliance that has any issues we will definitely use them for sure! Five Star for sure!!
Description of Work: Refrigerator

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Mason Dixon Appliance Repair
Thank you! My pleasure.

Lori S.
02/2020
5.0
appliance repair
  + -1 more
Our service tech, Casey, messaged when he was on his way, showed up on time and got the job done quickly and professionally. Plus, he was really knowledgeable and friendly/pleasant. We'll never call anyone else to fix our appliances.
Description of Work: Fixed our 5 year old washer

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Mason Dixon Appliance Repair
Thanks!!

Jennifer G.
01/2020
5.0
appliance repair
  + -1 more
Super easy to communicate with, worked quickly!
Description of Work: Repaired Fridge
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Mason Dixon Appliance Repair
My pleasure to help!
    • 1(current)
    • 2
    • 3

Contact information

1550 Maypine Commons Way, Rock Hill, SC 29732

http://mdarepair.com/

Service hours

Monday:
7:00 AM - 5:00 PM
Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 5:00 PM

Licensing

Bonded

Insured

No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair,
Appliance Repair - Small

FAQ

Mason Dixon Appliance Repair is currently rated 5 overall out of 5.

Monday: 7:00 AM - 5:00 PM

Tuesday: 7:00 AM - 5:00 PM

Wednesday: 7:00 AM - 5:00 PM

Thursday: 7:00 AM - 5:00 PM

Friday: 7:00 AM - 5:00 PM

Mason Dixon Appliance Repair accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
No, Mason Dixon Appliance Repair does not offer free project estimates.
No, Mason Dixon Appliance Repair does not offer eco-friendly accreditations.
No, Mason Dixon Appliance Repair does not offer a senior discount.
No, Mason Dixon Appliance Repair does not offer emergency services.
Yes, Mason Dixon Appliance Repair offers warranties.
Mason Dixon Appliance Repair offers the following services: Brands from Roper to Viking, New and Old, all Laundry and Kitchen Appliances, offering Repair and Consultation. Occasionally replacing appliances (like Microwaves and Dishwashers). The focus is Repair because it generally makes the most economical sense. If it doesn't, I won't waste your time
Haul away of old appliances Televisions or other Audio/Video Equipment Computers

Contact information

1550 Maypine Commons Way, Rock Hill, SC 29732

http://mdarepair.com/

Service hours

Monday:
7:00 AM - 5:00 PM
Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 5:00 PM