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Carolina Refrigeration

Heating and Air Conditioning

About us

Carolina Refrigeration Heating and Cooling was established in 2001. We are a licensed and insured Heating and Air Conditioning company providing great service at a reasonable price. We take great pride specializing in the installation and service of Heating and Air conditioning equipment, including the service and installation of geothermal systems. From our CR Heating and Cooling family to yours, we look forward to earning your business. We offer financing. Special offers. Includes free estimates on system replacements and 0% interest financing.

Business highlights

23 years of trusted experience
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

HVAC installation and service. Maintenance agreement and tune ups. Geothermal installation and service. Ductless system installation and service.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

5.066 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.9
punctuality
4.9
Showing 26-50 of 66 reviews

Christopher H.
07/2017
5.0
heating & air conditioning/hvac
  + -1 more
The experience of working with Trevor, the owner, was very good. He had a great understanding of heat pumps and what best was available, and what best would meet my needs and desire to get the best technology has to offer today. I ended up paying about 2000.00 less for a system with higher SEER rating (19)... and the installation was on time and installed faster than I had imagined. Very happy!
Description of Work: New Heat Pump replacement...

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Carolina Refrigeration
Thanks for the great feedback. I really appreciate the personal complement. Hope you enjoy your new communicating system.

Phillip Y.
06/2017
5.0
heating & air conditioning/hvac
  + -1 more
Very pleasant experience all around, good people to deal with.
Description of Work: Replace upstairs heat pump/AC.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,800

Response from Carolina Refrigeration
Thank you for the great feedback and complements. I will pass your experiences along to our team that took care of you.

Marc D.
06/2017
5.0
heating & air conditioning/hvac
  + -1 more
They showed up as promised. Workers were professional. Can't beat their competitive price. The owner, Trevor was very respectful and worked with our schedule to get us back up and running.
Description of Work: They replaced our Air condition unit outside and also the Furnice up in the attic.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Carolina Refrigeration
Glad we were able to get you back up and running so quickly. Thank you for the feedback. Trevor.

James K.
06/2017
5.0
heating & air conditioning/hvac
  + -1 more
Great company! Quick response and scheduling. Their promotion for Heating/AC unit was the best offer in town. Easy to communicate. Professional and knowledgeable. Highly recommended.
Description of Work: Heating & AC replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Carolina Refrigeration
Thank you for letting us know about your experience. Hope you enjoy your new system. Trevor.

Robert/Chris W.
06/2017
5.0
heating & air conditioning/hvac
  + -1 more
Fine. Trevor explains everything quite well so you understand how he will fix the problem or if you have hit the bitter end on an aging unit and you would do better just to replace it.
Description of Work: Yearly maintenance on our downstairs unit that we bought from Trevor. We are about to buy a new upstairs unit from him.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Carolina Refrigeration
Thank you. We look forward to installing your new HVAC system. You and your wife are always a pleasure to work with and talk with. Thanks Trevor

Will W.
05/2017
5.0
heating & air conditioning/hvac
  + -1 more
Trevor and the team were very knowledgeable about the systems and work involved to get my AC running again. I had guests coming soon, and Trevor even went the extra mile to move the repair up by two days just to accommodate my needs. Very personable, great pricing. I also had quotes from other companies and none of them came remotely close. Would definitely use CR again in the future.
Description of Work: AC unit replacement for upstairs including coil in attic, plus motor and fan for downstairs AC.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Carolina Refrigeration
Hope your guests enjoyed your new air conditioner. Glad we were able to adjust our schedule to get you taken care of. Thanks for the great feed back. We also offer maintenance agreements to keep your new system and your old system running at top performance. Thank You. Trevor Coxton, Carolina Refrigeration.

Leonard B.
05/2017
5.0
heating & air conditioning/hvac
  + -1 more
For me to trust a company to do any thing at my home is hard to find,this company has 100% of my trust! And have recommended them to others which has used them with the same feeling. They are not all about getting money and leaving! You will find satisfaction here no doubt,they will not talk you into a bunch of un-need things that others have tried to sell me on
Description of Work: Central heat and air failed and this company was there within a couple hours

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Response from Carolina Refrigeration
Thank you for the wonderful feedback. The team at Carolina Refrigeration always enjoys our visits. Look forward to working with you in the future.

michael E.
05/2017
5.0
heating & air conditioning/hvac
  + -1 more
They did an excellent job and I've been using them for maintenance ever since. No complaints.
Description of Work: New AC units downstairs and upstairs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

michael E.
05/2017
5.0
heating & air conditioning/hvac
  + -1 more
We needed new units in our house after 10 years. With the rebates offered we decided to go with a whole new system so we also replaced the furnace and air handler to give us humidity control. The prices quoted were the best in the area. They patiently answered all of our questions and arrived on time and were done quickly with the work. They also did not leave a mess with the work completed and were very respectful of our property. The head install guy with this company has a lot of experience (from my research it's best to pick an AC provider where the person installing has a lot of experience) in the industry. We can definitely tell a difference in our humidity in our house it is way more comfortable and a lot cooler
Description of Work: Replaced the upstairs and downstairs air conditioner, furnace, and air handler

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$12,000

Response from Carolina Refrigeration
Wonderful to here your enjoying your new 19 seer Tempstar communicating system. The humidity removal feature definitely makes a big difference with your comfort level. I will pass along the feedback and complements to our install team. Thank you again for your business. Signed Trevor Coxton. Owner Carolina Refrigeration.

Shane S.
05/2017
5.0
heating & air conditioning/hvac
  + -1 more
Great. Showed up when he said he would and completed the necesssry repair.
Description of Work: Trevor completed the instillation of my new HVAC unit about three years ago. The initial installation and subsequent service have been nothing short of phenomenal. Recently the unit was cycling on and off. I called Trevor and the next morning he was on site and competed the service with no service call charge.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Carolina Refrigeration
Glad we could get you taken care of so quickly. Thanks for the great feedback.

ram K.
04/2017
5.0
heating & air conditioning/hvac
  + -1 more
Very well. Issues was taken care of right away for the right price
Description of Work: Tervour runs a great show and its called customer service. Honest team he has and very responsive. Will use these guys again if i have any needs in future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Carolina Refrigeration
Thank you for the great feedback.

Steve C.
04/2017
5.0
heating & air conditioning/hvac
  + -1 more
We called Carolina Refrigeration and they responded quickly to diagnose and make the proper repairs. We have been using this company since 2012 and they have always treated us fairly and professionally. We have two geothermal HVAC systems and not many people in our area can properly service these. Trevor knows and understands these systems and is willing to take the time to properly troubleshoot and make the correct adjustments/repairs that are necessary to get us going. This time we had a freon leak that Trevor located. He also added a stop leak product and the necessary freon which saved us from buying a whole new system. I highly recommend Trevor and will definitely call on them again when the need arises. HVAC problems are no fun but Carolina Refrigeratiion does a great job quickly to get your heat or ac running again.
Description of Work: We have a geothernal heat pump that stopped working.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from Carolina Refrigeration
Thank you for the the great feedback. Glad we could get your geothermal system running again. Thanks Trevor

John S.
04/2017
5.0
heating & air conditioning/hvac
  + -1 more
Outstanding! Again we could not be more pleased with Carolina Refrigeration, true professionals with honesty and integrity! Definitely recommend Trevor and his team!
Description of Work: Carolina Refrigeration did a complete heat and air condition system replacement/up grade and follow-up service! Could not be more pleased with Trevor and his team! Professional, prompt, courteous and by far the most reasonably priced!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Carolina Refrigeration
Thank you for the the great feedback and compliments. My employees and myself always enjoy our visits to your home. You and your wife both are the kind of customers/friends all business owners are blessed to have. Thank you. Trevor

Darius A.
03/2017
5.0
heating & air conditioning/hvac
  + -1 more
I woke up heat not working. Called Carolina Ref. They came that morning and fixed problem and serviced my unit. Very satisfied.
Description of Work: Thermostat no working on heating system inside house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Carolina Refrigeration
We're glad it was a simple fix. We always strive to take care of all our customers as quickly as possible. Great customers like you are how we continue to thrive in the HVAC business. Thank you.

William J.
02/2017
5.0
heating & air conditioning/hvac
  + -1 more
They came out in record time and got the Heater in the house back working like a new one.
Description of Work: I need Maintenance on the Heater in my house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Carolina Refrigeration
Thank you for the feedback. A minor repair and a tune up can make a big difference. Glad we could help.

Richard S.
02/2017
5.0
heating & air conditioning/hvac
  + -1 more
Rick and Steve were fantastic. They identified the burnt out part, ordered it and installed the new part within a day. These were two of the most professional and understanding repairman I have ever hired. Carolina Refrigeration price was extremely fair and honest. I highly recommend this company.
Description of Work: Furnace was just blowing cold air.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$126

Response from Carolina Refrigeration
It's great for us to hear our service specialist are providing professional and quality work. Thank you for the great feedback. I will pass this review along to the service techs that took care of you.

Steven C.
02/2017
5.0
heating & air conditioning/hvac
  + -1 more
Very well. Mission was accomplished promptly and in short order. Work area was left neat and clean.
Description of Work: Replaced original HVAC units

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Carolina Refrigeration
We appreciate the great feedback. Thank you!

Josie S.
01/2017
5.0
heating & air conditioning/hvac
  + -1 more
Carolina Refrigeration provided excellent service for my HVAC replacement. They arrived early, were professional, efficient, and gave me a great price. Would definitely recommend!
Description of Work: HVAC replacement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,600

Response from Carolina Refrigeration
Thank you for the feedback. Please be advised we offer a lot after the sale also. Our maintenance plans will ensure your system is always at peak performance. Thanks again.

jerry R.
01/2017
5.0
heating & air conditioning/hvac
  + -1 more
Mr. Coxton asked about the problems I was having. I have some knowledge of how air conditioners work. He talked me through troubleshooting of the unit. With his help I was able to make the repairs myself. It's not often to find someone that will give his time and expertise to help with a problem that he could easily have made money on. Because of his helpfulness and honesty I would not hesitate to recommend him to anyone needing to replace or repair any heating or ac unit.
Description of Work: Was having trouble with my heating unit. I was referred to Carolina Refrigeration by a friend who was very satisfied with work performed by them. I talked with Mr. Coxton of the same company.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Carolina Refrigeration
Glad I could help resolve your HVAC issues. Thank you for being a valued customer.

Timmy S.
01/2017
5.0
heating & air conditioning/hvac
  + -1 more
Very well, quick response. Very knowledgeable and professional.
Description of Work: Heating & AC

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Response from Carolina Refrigeration
Thank you for the feedback.

Emma A.
01/2017
5.0
heating & air conditioning/hvac
  + -1 more
It went well. Rick was my first contact. He listened to the issue and was thorough and professional in explaining what was needed once he got to the house and assessed the situation. Trevor explained the business end and answered any additional questions. They were both very helpful. CR moved quickly to restore the heat. I would work with them again.
Description of Work: Heat Pack installation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Carolina Refrigeration
Thank you for the review and for acknowledgment of our employees great service. Carolina Refrigeration always values every customer and continually strives to meet every customers full expectation.

Terry D.
01/2017
5.0
heating & air conditioning/hvac
  + -1 more
I can't say enough good things about Carolina Refrigeration! They recently replaced our hvac system and all of our ductwork. Their project manager, Rick who worked with us was amazing! He redesigned the ducts, giving us much better efficiency and a lot better airflow. All of their employees that we dealt with who came and worked on our house were very professional and respectful of our home. I would highly recommend Carolina Refrigeration to anyone who cares about their home and the air quality inside.
Description of Work: Replaced HVAC system and duct work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,800

Response from Carolina Refrigeration
Thank you for the great feedback. I will pass this along to everyone at Carolina Refrigeration. Nothing makes me happier as a business owner then to get this kind of feedback from a customer. We look forward to working with you in the future.

Mike K.
01/2017
5.0
heating & air conditioning/hvac
  + -1 more
Mr Coxton and his staff were very courteous and knowledgeable giving me all the information I needed to replace my system with a reliable energy efficient system. They were on time did the work quickly and efficiently. The new system works great and saves me money every month. I would highly recommend Carolina Refrigeration to anyone for the service or replacement of a heat and air system.
Description of Work: I needed a new heat and air system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,800

Response from Carolina Refrigeration
Glad to hear about your energy bill reduction. I really enjoyed talking with you about your new boat and hopefully I can take you up on the offer to go boating sometime. Thank you for your business.

Terry D.
01/2017
5.0
heating & air conditioning/hvac
  + -1 more
It went very well it could not have been any smoother very prompt He was very helpful in getting me the unit that was best for me.
Description of Work: He got me a air handler at little above his cost and had it sent directly to my house. he was very prompt and was very helpful in helping me get the unit that I needed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,700

Angela L.
01/2017
5.0
heating & air conditioning/hvac
  + -1 more
Great! We would highly recommend this company...Very trustworthy and reasonably priced!!!! They had our air working in a quick timely manner!!!
Description of Work: New air conditioner

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Carolina Refrigeration
Thank you for the feedback. We Look forward to seeing you in the spring, for your biannual maintenance.
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Contact information

4241 Bookout Rd, Rock Hill, SC 29730

http://www.crcoolingandheating.com

Service hours

Sunday:
8:00 AM - 5:00 PM
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 5:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
108057
Trade License Locale
SC
Trade License Authority
South Carolina Contractor's Licensing Board
Trade License Expiration
10/31/2023

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning

FAQ

Carolina Refrigeration is currently rated 5 overall out of 5.

Sunday: 8:00 AM - 5:00 PM

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 8:00 AM - 5:00 PM

Carolina Refrigeration accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Carolina Refrigeration offers free project estimates.
Yes, Carolina Refrigeration offers eco-friendly accreditations.
Yes, Carolina Refrigeration offers a 10% senior discount.
Yes, Carolina Refrigeration offers emergency services.
Yes, Carolina Refrigeration offers warranties.
Carolina Refrigeration offers the following services: HVAC installation and service. Maintenance agreement and tune ups. Geothermal installation and service. Ductless system installation and service.

Contact information

4241 Bookout Rd, Rock Hill, SC 29730

http://www.crcoolingandheating.com

Service hours

Sunday:
8:00 AM - 5:00 PM
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 5:00 PM