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American Air Heating & Cooling Inc

Heating and Air Conditioning

About us

We are a family owned and operated Heating and Cooling company that has been servicing North and South Carolina for over 20 years. All of our service technicians are factory trained to repair or replace all makes and models. We are the Official Heating & Cooling Company of the Charlotte Hornets. Also services Matthews, Indian Trail, Waxhaw, Mint Hiil, Huntersville, Cornelius & Denver

Business highlights

30 years of trusted experience
Emergency Services Offered

Services we offer

We are a local family owned & operated company. We service, repair & replace all makes or models of heating & cooling systems. We offer a Service Club Membership to make sure your A/C & Heating System stays in tip top condition. We offer Free estimates on new systems & 100% easy financing is available.

Services we don't offer

We do not work on gas logs or water heaters.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

15%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.570 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
74%
4
11%
3
4%
2
3%
1
7%


Rating CategoryRating out of 5
quality
4.5
value
4.5
professionalism
4.4
responsiveness
4.5
punctuality
4.6
Showing 51-70 of 70 reviews

YOG H.
11/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

David C.
10/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

JOSEPH D.
08/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Frank F.
04/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Replace Heat/AC Pump system

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,700

Response from American Air Heating & Cooling Inc
Thank you for this great review. I hope you are enjoying the Maytag Heat Pump System. Have a great summer!

Daniel B.
03/2016
4.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They've been out multiple times. The evaporator coil was leaking & the part was covered under a warranty, but not the labor. They told me if I had it replaced before the warranty on the parts expired, it would cost $1,100. If I waited it would be more like $2,200. I had it replaced. A year later, the evaporator coil was leaking again. They replaced it at no charge.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$1,100

Response from American Air Heating & Cooling Inc
Thank you for the review. Please give us a call if you need our service. Have a great summer.

Paul H.
10/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: HVAC service
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from American Air Heating & Cooling Inc
Thank you for the review. Hope you & your family are doing well. Please call us if you need our service. Have a great summer.

David C.
08/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Replaced the air conditioning system.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Response from American Air Heating & Cooling Inc
Thank you Mr [member name remove] for this great review. We appreciate your business. Chad Adams - Owner

barbara S.
07/2011
5.0
heating & air conditioning/hvac
  + -1 more
It turned out very well.
Description of Work: I had them out to service my air conditioner.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from American Air Heating & Cooling Inc
I'm very happy you had a great experience with our company. I will let my office staff & technicians know about this great review. Thank you so much, Chad Adams Owner

Michael M.
10/2007
5.0
heating & air conditioning/hvac
  + -1 more
It was cheaper than the competition, and it is a better unit as well than what was quoted by others. Most others thought it would be a 1.5 day job and this company did it in one day. He sells exclusively Maytag. It's a quiet unit. Very accurate - digital thermostat. Good unit.
Description of Work: Replaced HVAC.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,400

Response from American Air Heating & Cooling Inc
I'm very happy you had a great experience with our company. I will let my office staff & technicians know about this great review. Thank you so much, Chad Adams Owner

KRISTEN B.
10/2007
5.0
heating & air conditioning/hvac
  + -1 more
We called and they came the next day--extremely nice people and very knowledgeable. Very efficient and pleasant. I will definitely call them again.
Description of Work: We had a fuse problem and thought it might be the AC unit, so they came to check it out. It was raining and he still took a look at the AC unit outside and checked to ensure it was running properly. Then upgraded our inside thermostat to a digital one in less than 5 minutes replacement time.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from American Air Heating & Cooling Inc
I'm very happy you had a great experience with our company. I will let my office staff & technicians know about this great review. Thank you so much, Chad Adams Owner

MARY R.
08/2007
5.0
heating & air conditioning/hvac
  + -1 more
They are really great. I like them a lot. They are good guys. They work quickly and are reasonably priced. I had them come back and they fixed the problem for nothing.
Description of Work: They came and fixed a large air handler.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,050

Response from American Air Heating & Cooling Inc
I'm very happy you had a great experience with our company. I will let my office staff & technicians know about this great review. Thank you so much, Chad Adams Owner

KATHARINE F.
04/2007
5.0
heating & air conditioning/hvac
  + -1 more
I have a home warranty with 2-10 and AMERICAN AIR HEATING & COOLING took care of all the paper work for me. After getting the approval and order the parts (Which took 2 days), they came out the following day and installed the new handler in 3-4 hours. There people were very nice and did a good job.
Description of Work: They installed a new Air Handler and re-fitted the pipes.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$500

Response from American Air Heating & Cooling Inc
I'm very happy you had a great experience with our company. I will let my office staff & technicians know about this great review. Thank you so much, Chad Adams Owner

02/2007
5.0
heating & air conditioning/hvac
  + -1 more
I am pleased with how well our systems work. We have not had any problems with it so far. Our general contractor actually hired them, and we are glad they did. I would have to say that they had their work done on time because our entire project was done on time. Their price was very competitive, but I can't say for sure how much the heating & air bill was, as our general contractor had paid them.
Description of Work: American Heating & Cooling installed an 13 SEER high efficiency heat pump with central air conditioning unit on the outside of our home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from American Air Heating & Cooling Inc
I'm very happy you had a great experience with our company. I will let my office staff & technicians know about this great review. Thank you so much, Chad Adams Owner

Barbie P.
02/2007
4.0
heating & air conditioning/hvac
  + -1 more
I found this company to be very polite and mannerly. They did arrive late to a service call or two, if I remember correctly, however. Their work was done fairly well from what I could tell and their prices are probably reasonably competitive. I think they did a fine job and would use them again in the future if I needed to. To my knowledge, the company is run and operated by one person so he probably has quite a bit of responsibility on his plate.
Description of Work: Approximately one year ago or so this company installed a new furnace and air conditioning that was probably about medium in size into my home for me and removed my old unit. I'd guess it was about medium in size because my home is probably between 1700 square feet and 2000 square feet and I think that's about average.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$5,000

Response from American Air Heating & Cooling Inc
I'm very happy you had a great experience with our company. I will let my office staff & technicians know about this good review. Thank you so much, Chad Adams Owner

02/2007
5.0
heating & air conditioning/hvac
  + -1 more
We did shop around and got quite a few quotes, and these guys were right up there with one of the best prices for the job. We were very happy that we chose them. There has not been a single problem with the new system. They made sure we had all of our questions answered, and they made sure we knew how to work the new system as well. Everyone we dealt with was wonderful and kind.
Description of Work: American Air Heating & Cooling installed a new 13 SEER heat pump with central air to the outside of our home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

Response from American Air Heating & Cooling Inc
I'm very happy you had a great experience with our company. I will let my office staff & technicians know about this great review. Thank you so much, Chad Adams Owner

02/2007
5.0
heating & air conditioning/hvac
  + -1 more
We had a great experience with this company. My daughter helped with finding a good company for this job too. She said that this company had been around for a long time and that she had them recommended to her. We had a few quotes and they were one of the better ones we received. They guys who did the installation were very respectable. They explained to us what they were doing. They made sure that there were no gas leaks. They even made sure everything worked the way it was supposed to before they left. We have had no problems with the work they did.
Description of Work: American Heating & Cooling installed a new 70000 BTU gas furnace in the basement of our home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Response from American Air Heating & Cooling Inc
I'm very happy you had a great experience with our company. I will let my office staff & technicians know about this great review. Thank you so much, Chad Adams Owner

jim C.
02/2007
5.0
heating & air conditioning/hvac
  + -1 more
They came out the same day as we called to do the repair. They replaced the worn out and had it up and running perfectly within a few hours. I felt that was quick service. The furnace has been running fine this year. The repair was very reasonable compared to buying a whole new unit, but I forgot what we paid.
Description of Work: When my 2-ton gas furnace suddenly went out, American Heating & Cooling fixed it. They had to replace one of the parts, although I can't seem to remember what the part was.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from American Air Heating & Cooling Inc
I'm very happy you had a great experience with our company. I will let my office staff & technicians know about this great review. Thank you so much, Chad Adams Owner

02/2007
5.0
heating & air conditioning/hvac
  + -1 more
I was very impressed with the work that was completed with this company. They really took the time out to explain all of the hazards to us that would have concord if we would have left the old system in. They gave us an excellent quote and final cost. We have continued to use this company for other instances and would refer them to anyone who is need of a great company.
Description of Work: Our old system had lived its life span and began leaking Freon. The air conditioning unit was of a medium size about 300 BTU's. Therefore we needed a new heating and air conditioning unit installed into our home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,175

Response from American Air Heating & Cooling Inc
I'm very happy you had a great experience with our company. I will let my office staff & technicians know about this great review. Thank you so much, Chad Adams Owner

MARK T.
02/2007
5.0
heating & air conditioning/hvac
  + -1 more
Outstanding service. Bryan was the technician and he was very professional, on-time, an even though it was not an emergency situation (heat was working, just loudly), he called around to find the part and have it installed within a few hours. Was so impressed, I asked them to provide periodic service on my heat pump unit.
Description of Work: Contracted American through my home warranty with "2-10 Warranty Company." They repaired the fan motor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Response from American Air Heating & Cooling Inc
I'm very happy you had a great experience with our company. I will let my office staff & technicians know about this great review. Thank you so much, Chad Adams Owner

JIM C.
02/2006
5.0
heating & air conditioning/hvac
  + -1 more
This is not the first time we've called this company. After this call we were impressed enough to also get the annual service agreement. They have always been very prompt and courteous. Their toll free number from Charlotte is 866-710-3339.
Description of Work: Replaced a dual capacitor and add freon.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$292

Response from American Air Heating & Cooling Inc
I'm very happy you had a great experience with our company. I will let my office staff & technicians know about this great review. Thank you so much, Chad Adams Owner
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Contact information

1133 E Black St, Rock Hill, SC 29730

www.americanaironline.com

Service hours

Sunday:
6:00 AM - 8:00 PM
Monday:
6:00 AM - 8:00 PM
Tuesday:
6:00 AM - 8:00 PM
Wednesday:
6:00 AM - 8:00 PM
Thursday:
6:00 AM - 8:00 PM
Friday:
6:00 AM - 8:00 PM
Saturday:
6:00 AM - 8:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning

FAQ

American Air Heating & Cooling Inc is currently rated 4.5 overall out of 5.

Sunday: 6:00 AM - 8:00 PM

Monday: 6:00 AM - 8:00 PM

Tuesday: 6:00 AM - 8:00 PM

Wednesday: 6:00 AM - 8:00 PM

Thursday: 6:00 AM - 8:00 PM

Friday: 6:00 AM - 8:00 PM

Saturday: 6:00 AM - 8:00 PM

American Air Heating & Cooling Inc accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, American Air Heating & Cooling Inc offers free project estimates.
Yes, American Air Heating & Cooling Inc offers eco-friendly accreditations.
No, American Air Heating & Cooling Inc does not offer a senior discount.
Yes, American Air Heating & Cooling Inc offers emergency services.
Yes, American Air Heating & Cooling Inc offers warranties.
American Air Heating & Cooling Inc offers the following services: We are a local family owned & operated company. We service, repair & replace all makes or models of heating & cooling systems. We offer a Service Club Membership to make sure your A/C & Heating System stays in tip top condition. We offer Free estimates on new systems & 100% easy financing is available.
We do not work on gas logs or water heaters.

Contact information

1133 E Black St, Rock Hill, SC 29730

www.americanaironline.com

Service hours

Sunday:
6:00 AM - 8:00 PM
Monday:
6:00 AM - 8:00 PM
Tuesday:
6:00 AM - 8:00 PM
Wednesday:
6:00 AM - 8:00 PM
Thursday:
6:00 AM - 8:00 PM
Friday:
6:00 AM - 8:00 PM
Saturday:
6:00 AM - 8:00 PM