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Provident Plumbing

Plumbing, Drain Cleaning, Water Heaters,

About us

Provident Plumbing would love the opportunity to serve you! We are your one-stop plumbing solution. We have live, friendly operators to answer your call 24 hours a day. Our technicians are all professional and knowledgeable. We conduct background checks and drug screening of all of our technicians. Family owned & operated, we would not send anyone to your home that we would not have in our own with our families. All jobs are quoted before any work is completed using our flat rate pricing guide. We offer the best warranties in the business. Everyone at Provident Plumbing is so confident that we will deliver excellent service; we offer a 100% satisfaction guarantee. While 99% of our jobs are completed by employees, we use experienced, qualified sub-contractors for trade specific tasks such as cutting granite or sheet rock repair. This allows us to provide the best quality of service for our customers. Additional Email - kim@providentplumbing.com.

Business highlights

19 years of trusted experience
Emergency Services Offered

Services we offer

Plumbing, Leak Repair, Water Heater, Gas Line Installation & Sewer.

Services we don't offer

New Construction

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.4179 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
69%
4
14%
3
10%
2
1%
1
5%


Rating CategoryRating out of 5
quality
4.5
value
4.3
professionalism
4.7
responsiveness
4.7
punctuality
4.7
Showing 151-175 of 179 reviews

fred H.
04/2014
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Chris P.
03/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: They reinstalled the kitchen sink. Scheduling and the work were both good.
Rating CategoryRating out of 5
Yes, I recommend this pro

RAJIV J.
01/2014
3.0
plumbing
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0


Sandy A.
01/2014
5.0
plumbing
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Erik M.
01/2014
5.0
plumbing
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kevin R.
01/2014
5.0
plumbing
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$249

John S.
08/2013
5.0
plumbing
  + -1 more
Fine
Description of Work: Repaired a toilet

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$237

Response from Provident Plumbing
Thank you for reviewing your experience with our company. We hope that the new tank that we installed is working properly. If you are having any issues with it then please do not hesitate to contact us.

DEAN L.
07/2013
5.0
drain pipe, plumbing
  + 0 more
Excellent work and friendly.
Description of Work: Replaced dispose-all in kitchen sink.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Provident Plumbing
Thank you for taking the time to post a review of your experience with us. We are pleased that your new disposal is working properly and that the technician was friendly. We strive to ensure that our technicians are always pleased to serve our customers and we value having kind and friendly technicians as part of our team. Thank you again for taking the time to post your experience and we hope to serve you again in the future.

george J.
05/2013
5.0
drain cleaning
  + -1 more
They did a good job.
Description of Work: This was a Big Deal for drain clearing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Provident Plumbing
Thank you for reviewing your drain cleaning that our company serviced for you. We are pleased that you were satisfied with our services. We look forward to servicing any future plumbing issues that you may have.

Roy W.
04/2013
4.0
plumbing, water heater repair
  + 0 more
Good
Description of Work: Hot water heater was replaced. The service was good and the done professionally.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$680

Response from Provident Plumbing
Thank you for your review of our services. We treat each and every service call in a professional and courteous manner. We appreciate it when our customers notice it and express it. We look forward to servicing any future plumbing issues and please do not hesitate to call us. Also our Tech should have given you our referral cards. We will be more than happy to send you a $25 check for each referral that uses our services. If you did not receive any then please let us know and we will put some in the mail for you.

Paul A.
04/2013
2.0
plumbing
  + -1 more
unknown
Description of Work: Waste of time. Didn't fix anything but gave me a quote for additional charges

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
2.0
responsiveness
2.0
punctuality
3.0

$99

Martin J.
03/2013
5.0
plumbing, water heater repair
  + 0 more
Went well.
Description of Work: Flushed the Hot Water Heater and tested the Pressure relief valve.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$99

Response from Provident Plumbing
We appreciate you taking the time to post a review of your experience with our company. We are pleased that you are satisfied with our services. Maintaining your water heater annually will prolong the life of your water heater and will keep it performing at its best. We hope to continue to maintain your water heater and we look forward to serving you in the future.

Shannon W.
02/2013
4.0
water heater repair
  + -1 more
no problems
Description of Work: Drain water heater.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$99

cynthia C.
02/2013
5.0
plumbing
  + -1 more
already reviewed
Description of Work: I already reviewed this company

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$25

Eric N.
01/2013
4.0
plumbing
  + -1 more
e
Description of Work: We purchased the big deal from Angie's List for a hot water heater drain and plumbing inspection. The technician was pleasant and prompt and drained the hot water heater over the span of about 20 minutes. When I asked him about what the draining was supposed to accomplish, he indicated that it was designed to drain and remove sediment from the hot water heater to prolong it's life. I then asked him how it drained ALL of the water since the spigot was located about 4 inches above the base of the hot water heater and he said that it didn't drain the entire hot water heater and that there was about 4 inches of water remaining in the hot water heater. I asked if that was where most of the sediment would be located and he said yes. I guess I don't understand what was accomplished if we didn't drain the entire heater and remove the problem causing sediment from the base of the hot water heater. While it was draining, we walked around the house as he inspected our other plumbing fixtures. He made some suggestions regarding toilet flappers and said overall that our house was in good shape, plumbing wise. I'm not sure what I was expecting, but at the end of the experience, I didn't feel that it was worth the $99 nor was it a big deal. I'm sure it would've cost me more money if I'd just called a regular plumber to do the job, but then again I guess I could've done it myself if all it took was hooking up a hose and draining all but the bottom 4 inches of water and sediment. It was no one's fault but my own. I should've known what the limitations of having a professional draining your hot water heater were.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$99

DONNA F.
01/2013
3.0
plumbing
  + -1 more
unknown
Description of Work: I used Provident Plumbing because I purchased Angie's Big Deal to have 3 toilets inspected for $75.00. The gentleman was very polite and went about his work immediately. I was having trouble with a faucet in my master bathroom and water was leaking from it. I tried to tighten the faucet, but I did not have the proper equipment. I asked me to tighten the faucet and he agreed. I asked him the price and he said "Don't worry, I'll take it easy on you." When all of his work was done, I asked him for the invoice and to my surprise it was $176.00. Without my knowledge he had taken apart the entire faucet and greased it and "made it just like new." (I purchased it in 2011) since I was not feeling well and just recovering from surgery and preparing for another surgery I just paid the bill. However, I will not use Provident Plumbing again.
Rating CategoryRating out of 5
Yes, I recommend this pro

michelle P.
12/2012
4.0
plumbing
  + -1 more
went fine....
Description of Work: replaced outside faucet cleared clogged drain in bathroom sink

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$200

Frank P.
12/2012
5.0
plumbing
  + -1 more
see above
Description of Work: Wayne did a good job of scoping any problems and did replace the flapper which was causing one of the toilets to leak. He came back a week later and did a good job in roto rooting my drain to street. He was honest and I would use him again for any plumbing work. Fair price which is uncommon with a lot of plumbers in Greenville.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$25

Steve M.
12/2012
4.0
drain cleaning, plumbing
  + 0 more
fine
Description of Work: Provident made three trips and although they werent able to clear the severe clog in my plumbing, they stepped up and refunded every dollar I paid them when they were not able to complete the service.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

Jocelyn M.
12/2012
1.0
drain cleaning
  + -1 more
Did Not solve problem...
Description of Work: Service Tech very unprofessional. Appointment time 9 am did not arrive until 2 pm.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$99

JON B.
12/2012
5.0
plumbing
  + -1 more
Excellent
Description of Work: Changed out toilet valves. courteous, punctual, no problem service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Carlene W.
11/2012
5.0
plumbing
  + -1 more
It turned out very well.
Description of Work: I purchased a big deal $99 for $200 of any Plumbing Service!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Marilyn D.
09/2012
5.0
plumbing
  + -1 more
unknown
Description of Work: Replaced a toilet, inspected plumbing. Great job!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$240

Jane Beryl S.
08/2012
5.0
drain pipe, plumbing
  + 0 more
.
Description of Work: Front spigot replaced. Pipe under faucet replaced. Bathroom fixture handle replaced.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$219

Bill G.
08/2012
4.0
plumbing
  + -1 more
unknown
Description of Work: replaced washer in outdoor faucet.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
3.0

Yes, I recommend this pro
$99

Response from Provident Plumbing
Member, Thank you for taking the time to speak with me today. I appreciate your feedback on our service call. One of your concerns was arrival time. I am glad to hear that our office called to let you know our technician was in route to your home. I apologize he did not arrive for 20-30 minutes after the call. I spoke with our office staff, and we will now let our customers know an approximate arrival time when the technician is in route, not that they are just on their way. Another concern was the hose bib replacement. I understand your hose bib could not be replaced without major modifications. I am glad to hear that the repair we offered in lieu is not leaking and works fine. As we discussed, we ran into this issue on several of the hose bibs, and we are revising the offer in the future. I am also thrilled to hear that overall you are happy with the result and our service. We pride ourselves on offering our customers the best service. Again, thank you for your feedback. We look forward to improving and servicing your plumbing needs in the future. Sincerely, Kim Warren-Page

Contact information

2514 River Rd Ste 106, Piedmont, SC 29673

www.providentplumbing.com

Service hours

Sunday:
8:00 AM - 5:00 PM
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 5:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
No
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Water Heaters,
Drain Pipe Installation,
Water Filtration and Softening,
Sewer Cleaning,
Gas Logs

FAQ

Provident Plumbing is currently rated 4.4 overall out of 5.

Sunday: 8:00 AM - 5:00 PM

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 8:00 AM - 5:00 PM

Provident Plumbing accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Provident Plumbing offers free project estimates.
Yes, Provident Plumbing offers eco-friendly accreditations.
No, Provident Plumbing does not offer a senior discount.
Yes, Provident Plumbing offers emergency services.
Yes, Provident Plumbing offers warranties.
Provident Plumbing offers the following services: Plumbing, Leak Repair, Water Heater, Gas Line Installation & Sewer.
New Construction

Contact information

2514 River Rd Ste 106, Piedmont, SC 29673

www.providentplumbing.com

Service hours

Sunday:
8:00 AM - 5:00 PM
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 5:00 PM