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Provident Plumbing

Plumbing, Drain Cleaning, Water Heaters,

About us

Provident Plumbing would love the opportunity to serve you! We are your one-stop plumbing solution. We have live, friendly operators to answer your call 24 hours a day. Our technicians are all professional and knowledgeable. We conduct background checks and drug screening of all of our technicians. Family owned & operated, we would not send anyone to your home that we would not have in our own with our families. All jobs are quoted before any work is completed using our flat rate pricing guide. We offer the best warranties in the business. Everyone at Provident Plumbing is so confident that we will deliver excellent service; we offer a 100% satisfaction guarantee. While 99% of our jobs are completed by employees, we use experienced, qualified sub-contractors for trade specific tasks such as cutting granite or sheet rock repair. This allows us to provide the best quality of service for our customers. Additional Email - kim@providentplumbing.com.

Business highlights

19 years of trusted experience
Emergency Services Offered

Services we offer

Plumbing, Leak Repair, Water Heater, Gas Line Installation & Sewer.

Services we don't offer

New Construction

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.4179 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
69%
4
14%
3
10%
2
1%
1
5%


Rating CategoryRating out of 5
quality
4.5
value
4.3
professionalism
4.7
responsiveness
4.7
punctuality
4.7
Showing 126-150 of 179 reviews

Brad A.
07/2017
5.0
plumbing
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$750

Brad A.
11/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Timothy M.
09/2016
5.0
water heater repair
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Erika M.
08/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: ..
Rating CategoryRating out of 5
Yes, I recommend this pro

Andrew P.
03/2016
5.0
plumbing
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$119

William H.
03/2016
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

ESther T.
09/2015
3.0
plumbing
  + -1 more
.
Description of Work: They provided a plumbing inspection. The Deal could have been more specific as to what was covered as I needed my toilet leak repaired.
Rating CategoryRating out of 5
$25

Patricia B.
07/2015
5.0
plumbing
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

JoAnne J.
09/2014
4.0
plumbing
  + -1 more
Job was completed
Description of Work: arranged by my husband...I do not know

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$1

Susan C.
08/2014
5.0
plumbing
  + -1 more
did not use this deal
Description of Work: did not use this deal

Rating CategoryRating out of 5
professionalism
5.0

Yes, I recommend this pro
$21

Eileen W.
06/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: Provident Plumbing had to run a new drain from the street to our house. They were very responsive and professional. The job was done great. We will call on them again.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Jennifer T.
07/2012
5.0
plumbing
  + -1 more
The technician was great! My husband and father-in-law tried to fix our faucet to no avail. So, we called Provident Plumbing. The technician came out the same day and had our faucet fix quickly. He also put a cap on a water line that we didn't even know was uncapped. So helpful! We would recommend this company!
Description of Work: Provident Plumbing repaired our kitchen faucet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Galen L.
07/2012
5.0
drain pipe, plumbing
  + 0 more
Experience from beginning to end was great. Purchased Toilet Tune-up coupon. John fixed toilet quickly and with no mess. Used part provided by coupon and then performed other services after informing me about issue. Whole house inspection was thorough and John provided options to fix or fine-tune problems found. No hard sell. Just suggestions. John is knowledgeable and extremely fast. Would recommend this company to anyone needing plumbing service.
Description of Work: Toilet Tune-Up. Replace Tower in Toilet. Replace supply Line.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$105

Susan S.
06/2012
5.0
water heater repair
  + -1 more
John replaced water heater and bought it up to code. Excellent job, very friendly, and professional.
Description of Work: Replaced water heater and buy up to code.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Maggie M.
06/2012
5.0
plumbing
  + -1 more
He was very friendly, punctual, efficient, & knowable. I was very pleased with his service.
Description of Work: I purchased a big deal for a Toilet Tune-up + Free Plumbing Inspection.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Christos & Georgette M.
06/2012
5.0
drain cleaning
  + -1 more
They were very good. They came right away. It was a hard job and the technical was very nice.
Description of Work: They opened my kitchen sink drain.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

Ann B.
06/2012
5.0
plumbing
  + -1 more
Arrived right on time was very professional, did an excellent job for an excellent price, I would recommended.
Description of Work: Toilet tune up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$25

Dorothy W.
06/2012
5.0
drain cleaning, plumbing
  + 0 more
From start to finish bill the plumber was pleasant, professional and gave good advice on not using the bale corrosive tablets in the sink, tips on flashing toilets not frequently used and running that are not used daily. I enjoyed his explanations of what was happening in my toilets also it was a nice, professional plumber.
Description of Work: Replaced flopper w Angie's List coupon also fill value was rebuilt.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$219.06

Lyell W.
05/2012
5.0
plumbing
  + -1 more
Very well. Travie was very professional and took precess time & explain all proccetness and to drop was to minimize mess.
Description of Work: Hole cut in ceiling where apparent water damage sen, to see where leak was coming from in upstairs toilet; Also angered upstairs toilet.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Lawrence C.
05/2012
5.0
plumbing
  + -1 more
They were extremely prompt and very professional. Came with in one hour of my call.
Description of Work: I had Provident plumbing come out because I had no hot water. They reset the tank and the international breaker.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

James M.
04/2012
5.0
plumbing, water heater repair
  + 0 more
Excellent installation. Office, was courteous and set an appointment for the afternoon. Installer, was pleasant, helpful, trained well and completed the job on a timely basis. Purchased maintenance insurance and would recommend this company, they are a well organized and responsive company.
Description of Work: Replaced water heater and brought maintenance insurance.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Chris B.
04/2012
5.0
plumbing
  + -1 more
John rearranged his schedule to quickly come to our home. He was very nice and professional. He did his job very quickly.
Description of Work: Provident plumbing fixed external hose bib. This enabled us to turn water back on to the house. He was great and on time.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Lawrence N.
03/2012
5.0
plumbing
  + -1 more
This is one of the most professional repair companies that I have ever dealt with. I called to report leak in my yard from water line break and the friendly operator gave me an approximate time that service technician would meet me at my house. I left work in time to meet the technician at my house and he was at my house by the time I pulled into my yard, and at the agreed upon time . Technician was very professional in introducing himself and giving me a short introduction to the company. Since there was no visible water located in the yard, technician said that he didn't want to start guessing where leak might be and spending time and my money unwisely. I appreciated that. So he got on phone with his supervisor and they spent some time putting together several options at varying price points for dealing with the leak. I wanted to think about the options and he left the paperwork with me. There was no "sales" pressure from him. I later chose the least expensive option and called them back the next day and set up a time for repair. The least expensive option involved Provident calling American Leak Detection (finds leak with no unnecessary damage to landscape). After they notified American Leak Detection, Provident called me back to follow up on whether American Leak Detection had set up a time for me. Very impressive. To bring this to a close, after leak was located by American Leak Detection, Provident came out and repaired leak. Technician (different from the first one) called before he came, gave me an approximate time that he would be at my house, and was there on time for repair. Both technicians that I dealt with were very professional, courteous and personable. The bill was a little expensive, but American Leak Detection charges $600 to locate leak. I probably could have dug down the line and found leak myself and then let Provident repair, but I was having some health issues. However, I was overall very impressed with the professionalism of Provident.
Description of Work: Repaired water leak in line between water meter and house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,025

Marie R.
01/2012
5.0
plumbing
  + -1 more
Called Provident Plumbing. The operator that answered was very helpful. Plumber was at our house with an hour. He was professional and very knowledgable. He fixed our problem. Great experience! I would highly recommend this company.
Description of Work: My husband discovered that there was water in our crawlspace area. We called Provident Plumbing. The person that answered the phone was very nice and helpful. She sent a plumber our right away. The plumber called when he was on his way to our house. He arrived within the hour. He was polite and very professional. He explained the whole process of how he would look at our problem and come back to us with a report and price. He said he would not do any work without getting our approval. He quickly figured out our problem. He took pictures to use to explain to us what was going on in our crawlspace, since I didn't want to have to go under our house. There was a section of water line that needed to be replaced. The pictures helped me understand exactly what he had to do to fix our problem. He gave us the price for us to approve. We did, and he went to work. He showed us pictures of his work after he finished the repair. His work looked great! We could not have asked for a better technician and experience!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Wink M.
01/2012
5.0
plumbing, water heater repair
  + 0 more
My experience with Provident Plumbing was great from start to finish. I have recommended them to my friends and family.
Description of Work: Provident Plumbing installed a new Takagi tankless water heater in my basement. They were great! I was having trouble with my water heater. They came out to help me. My neighbor had a tankless installed, so I asked about one for my house. The plumber was very kowlegable and gave me several options. I went with the Takagi. They installed it that day!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,300

Contact information

2514 River Rd Ste 106, Piedmont, SC 29673

www.providentplumbing.com

Service hours

Sunday:
8:00 AM - 5:00 PM
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 5:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
No
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Water Heaters,
Drain Pipe Installation,
Water Filtration and Softening,
Sewer Cleaning,
Gas Logs

FAQ

Provident Plumbing is currently rated 4.4 overall out of 5.

Sunday: 8:00 AM - 5:00 PM

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 8:00 AM - 5:00 PM

Provident Plumbing accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Provident Plumbing offers free project estimates.
Yes, Provident Plumbing offers eco-friendly accreditations.
No, Provident Plumbing does not offer a senior discount.
Yes, Provident Plumbing offers emergency services.
Yes, Provident Plumbing offers warranties.
Provident Plumbing offers the following services: Plumbing, Leak Repair, Water Heater, Gas Line Installation & Sewer.
New Construction

Contact information

2514 River Rd Ste 106, Piedmont, SC 29673

www.providentplumbing.com

Service hours

Sunday:
8:00 AM - 5:00 PM
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 5:00 PM