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B & D Heating & Air

Heating and Air Conditioning, Air Duct Cleaning, Water Heaters

About us

B and D Heating and Air Conditioning have been in business in the Low Country for over ten years. We want you to know that you are the only reason for our existence. Our commitment to quality and total customer satisfaction is never an option. Please remember that we are dedicated to providing you with complete quality and satisfaction. That is our promise to you. We offer 10% discount to Angie's List customer with printed coupon. Award winning.

Business highlights

20 years of trusted experience
Emergency Services Offered

Services we offer

Residential and commercial heating & a/c air conditioning maintenance & repair.

Services we don't offer

Ask for details.

Amenities

Emergency Services
Yes


Accepted payment methods

Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.489 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
74%
4
6%
3
0%
2
4%
1
16%


Rating CategoryRating out of 5
quality
4.5
value
4.4
professionalism
4.4
responsiveness
4.5
punctuality
4.5
Showing 76-89 of 89 reviews

Linda P.
04/2017
1.0
heating & air conditioning/hvac
  + -1 more
Completely incompetent
Description of Work: Tried to diagnose a leak but replaced many wrong parts and the leak remains. Completely incompetent

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Gayle T.
06/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Came in the evening to check our A/C unit and was out at 8 am the next morning to install. Efficient and cleaned up. Used them for service call and they came when we lost heat the first cold snap. Very reliable.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Deb A.
10/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Through a home warranty company, B&D came to repair central air. Another company had made 5 service visits over two summers and never successfully repaired the problem. Refrigerant is not covered under warranty and the first company charged me more than $1100 when coolant continued to leak out. B&D found the problem and replaced the entire component that was failing instead of continually spot welding as previous company did. I would definitely use them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Jess H.
09/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: air condition noise,replaced fan/motor

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Gloria N.
06/2015
5.0
air duct cleaning, heating & air conditioning/hvac
  + 0 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

ELIZABETH B.
11/2012
5.0
heating & air conditioning/hvac
  + -1 more
They were excellent.
Description of Work: They installed a new air conditioner unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Arlene L.
11/2011
1.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: I just called because my heater went out and i cant figure out how to get it started. I have 4 kids in the house including my 6 month old baby. My husband is in Iraq. I don't understand what the heck I am looking at when I look at the darn heater. I called B & D Heating for help and they said that it was $99 just to show up then you have to pay for labor and service. Apparently they consider the friday after Thanksgiving a holiday even though the rest of us have to work. What a rip off. I may not know what a heat pump looks like but i know when someone is trying to take advantage of a mother with kids and no husband around to cut through the bull. I will never call them again. Btw, i called Stan the handyman and he started helping me right over the phone! Imagine that! He didn't charge me to hear his voice and showing up is FREE!

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from B & D Heating & Air
Unfortunately when you called into the office it was closed and therefore the after hours is not a service tech that can diagnose your unit. We are a legitimate HVAC company that does pay our service techs very well and we are not in the business of repairing units over the phone. We have to pay them to drive to your home, diagnose and repair your unit. Also we are not a handyman company we are an established business with an office in North Charleston. We can also assure you and all other customers we do not take advantage of anyone as I am sure the lady that answered your phone call did not know your particular situation.

Carl B.
07/2011
2.0
heating & air conditioning/hvac
  + -1 more
Frustrating and waste of my time.
Description of Work: Made phone calls to B&D to request a bid on an AC, duct work, and attic insulation job (residential). Made arrangements to meet with representative. There was some delay in the first meeting because representative said they were very busy with a commercial job and rain had cause problems. Rescheduled meeting. Representative showed up and appeared to do a good inspection. Representative went into attic and crawl space to inspect. Representatve inspected AC units. Representative promised a written bid. Bid never arrived. Called the office to find out why no bid. Person who answered the phone told me that I was not "their customer." I asked if I called B&D and they confirmed that I did. She told me the name of my representative and gave me his cell phone number. I called him and spoke to him about the situation. He promised the bid next day. Several days later, still no bid.

Rating CategoryRating out of 5
professionalism
3.0
responsiveness
1.0
punctuality
2.0


Thomas Z.
06/2011
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They did a complete install for us. They were great.
Rating CategoryRating out of 5
Yes, I recommend this pro

marc P.
10/2010
5.0
heating & air conditioning/hvac
  + -1 more
very well
Description of Work: heating and air maint

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Jun L.
06/2010
5.0
heating & air conditioning/hvac
  + -1 more
Excellent
Description of Work: The gentleman (the owner) is very nice and professional. The price is very fair. I strongly recommend to use B&D service. I will keep their number, also will give their number to my friends if they need A/C or heating service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$247

Walter B.
05/2008
1.0
heating & air conditioning/hvac
  + -1 more
Not good.
Description of Work: I called to make an appointment. They called back. Scheduled an appointment for 9am the following Friday. I waited at home for two hours. They never showed. They never called.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


JOHN M.
10/2007
5.0
heating & air conditioning/hvac
  + -1 more
Excellent service. Came promptly after my call. Very friendly and easy to work with. Mr. Schwartz explained the various options and costs. Offered his own recommendation for consideration, which happened to be one of the least expensive options. Our central air upstairs unit now works fine.
Description of Work: Checked upstairs central air unit. Added freon and tested.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

don L.
08/2007
5.0
heating & air conditioning/hvac
  + -1 more
I was VERY SATISFIED with their service.
Description of Work: A/C quit cooling. Went to Angie's List and phoned company. They were here within 1 1/2 hours. Checked A/C, added coolant everything else checked out good. Charged $129, the lowest price I have ever paid for A/C service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$129

Contact information

3335 Business Circle, North Charleston, SC 29418

www.banddheatingandair.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 4:30 PM
Tuesday:
8:00 AM - 4:30 PM
Wednesday:
8:00 AM - 4:30 PM
Thursday:
8:00 AM - 4:30 PM
Friday:
8:00 AM - 4:30 PM
Saturday:
Closed

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Air Duct Cleaning,
Water Heaters

FAQ

B & D Heating & Air is currently rated 4.4 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 4:30 PM

Tuesday: 8:00 AM - 4:30 PM

Wednesday: 8:00 AM - 4:30 PM

Thursday: 8:00 AM - 4:30 PM

Friday: 8:00 AM - 4:30 PM

Saturday: Closed

B & D Heating & Air accepts the following forms of payment: Check,Discover,Financing Available,MasterCard,Visa
No, B & D Heating & Air does not offer free project estimates.
No, B & D Heating & Air does not offer eco-friendly accreditations.
No, B & D Heating & Air does not offer a senior discount.
Yes, B & D Heating & Air offers emergency services.
No, B & D Heating & Air does not offer warranties.
B & D Heating & Air offers the following services: Residential and commercial heating & a/c air conditioning maintenance & repair.
Ask for details.

Contact information

3335 Business Circle, North Charleston, SC 29418

www.banddheatingandair.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 4:30 PM
Tuesday:
8:00 AM - 4:30 PM
Wednesday:
8:00 AM - 4:30 PM
Thursday:
8:00 AM - 4:30 PM
Friday:
8:00 AM - 4:30 PM
Saturday:
Closed