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TruGreen Lawn Care - 5112

Lawn Fertilization & Treatment, Lawn and Yard Work, Tree Service,

About us

TruGreen is the nation's largest provider of lawn and landscape services. We make it easy for you by delivering customized care solutions that are effective, innovative and responsible. TruGreen® provides a full suite of tailored lawn and landscape services. From fertilization and aeration to tree & shrub services and much more, TruGreen delivers superior results backed by our Healthy Lawn Guarantee.®1 We also offer effective solutions to help control and prevent lawn damaging insects, like chinch bugs and grubs. Our passion for lawns sets us apart, and we’ll help you achieve a lawn you love. Contact us today to start your tailored lawn plan.

Services we offer

Lawn, fertilization, broad leaf weed control, crabgrass & annual weed prevention, insect, grub control, tree, shrub care & pest control.

Amenities

Warranties
Yes

Reviews

4.149 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
59%
4
14%
3
4%
2
8%
1
14%


Rating CategoryRating out of 5
quality
4.1
value
4.0
professionalism
4.3
responsiveness
4.3
punctuality
4.5
Showing 26-49 of 49 reviews

Joseph W.
08/2016
5.0
lawn treatment
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Darlynn B.
07/2016
5.0
lawn treatment
  + -1 more
unknown
Description of Work: So far this year they have done a good job with the spraying the lawn for weeds and doing the fertilizer maintenance
Rating CategoryRating out of 5
Yes, I recommend this pro

Sharon Kay T.
05/2016
5.0
lawn treatment
  + -1 more
unknown
Description of Work: Called ahead to let us know when they would be coming to do the aeration, and asked if we would mark the sprinkler heads. Wonderful job, and very thorough.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

CASEY H.
02/2016
5.0
lawn treatment
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$50

Gregory T.
11/2015
5.0
lawn service, lawn treatment
  + 0 more
unknown
Description of Work: Came for fall lawn service/treatment, everything went well.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$54

Response from TruGreen Lawn Care - 5112
Thanks for taking the time to review us and thank you for your business! I know you have a lot of choices when it comes to lawn care, so my team and I really do appreciate it! If we can ever be of help in any way, please don't hesitate to ask. My hope is that we can keep earning your business for years to come.

Donald C.
09/2015
5.0
lawn treatment
  + -1 more
unknown
Description of Work: The great thing about them is they detail their service according to your lawn. If you have a crap load of weeds then you will see them more until they regulate your issue.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from TruGreen Lawn Care - 5112
Thank you for the nice review! I'm very glad to hear that you're happy with the service your receiving and I'll definitely pass that along to your technician. Please don't ever hesitate to give us a call if we can do anything for you between regular visits. It's definitely our goal to create long term relationships with our customers and continue to earn your business! Thanks for choosing us!

Clifette J.
07/2015
5.0
lawn treatment
  + -1 more
unknown
Description of Work: Applied lawn fertilizer and ornamental tree/shrub insecticide. Timely service as always. I've been a Scotts Lawn customer for several months now. My lawn and shrubs are noticeably healthier.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$96

Response from TruGreen Lawn Care - 5112
Thank you very much for the kind words and for your time! I'll be sure to let your technician, Garrett, know that you're pleased with his work. He definitely takes pride in the work he does! Please don't ever hesitate to give us a call if we can ever be of any help. I sincerely appreciate your business!!

Joseph W.
06/2015
5.0
lawn treatment
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Patricia S.
12/2014
5.0
lawn service
  + -1 more
unknown
Description of Work: Cleaned yard and bushes Cut grass.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Albert P.
06/2014
4.0
lawn treatment
  + -1 more
unknown
Description of Work: 7 lawn treatments

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro
$560

marian E.
05/2014
5.0
lawn treatment
  + -1 more
unknown
Description of Work: They applied fertilizer and pre-emergent weed killer

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$48

Pat M.
02/2014
4.0
lawn treatment
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Response from TruGreen Lawn Care - 5112
Thanks very much for taking the time to review us! We definitely appreciate your business. I noticed that you weren't 100% satisfied with the quality of the work done. I see that you're a new customer and we just completed your first service and, while it does take several weeks for the weeds to die out, if there is anything in particular that you didn't feel was up to par, I would be happy to take care of it for you! If it is just the issue of controlling the weeds themselves, you should definitely see good progress these next few weeks and by the time we do your second treatment of the year in about 5 weeks, those weeds should pretty much be eliminated. Anyways, if there's anything we need to address, I'm happy to. Please give my office a call any time. Again, thanks for your review. Every one I read means a lot to me because, honestly, customer comments are one of the biggest ways we can improve. A sincere "thank you" for your business!

tim M.
09/2013
5.0
lawn treatment
  + -1 more
Great job.
Description of Work: Lawn mowing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$123

Michael M.
07/2013
4.0
lawn treatment
  + -1 more
OK
Description of Work: spread granular potassium, nitrogen, phosphorous

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$67

Claudia R.
05/2012
5.0
lawn treatment
  + -1 more
They are cheaper than other companies. They are on time and do not forget appointments when I call them. When I am not at home also they perform their job and leave the invoice on the door so I can pay later. I trust and would highly recommend them. I would use them again in the future.
Description of Work: I used Scotts LawnService to spray for weeds and to provide lawn care.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Response from TruGreen Lawn Care - 5112
Thank you so much for the kind recommendation! I have to give credit to the great ladies we have in the office as far as keeping timely appointments and allowing everything to run so smoothly. As a locally-owned business I absolutely LOVE hearing when our employees are living up to your expectations. Thanks so much for your continued business!

Joseph W.
03/2012
5.0
lawn service, lawn treatment
  + 0 more
He comes on the regularly scheduled basis and when special clean-up is needed without being reminded or requested.
Description of Work: lawn & yard care; fertilization, tree & shrub pruning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$217

Response from TruGreen Lawn Care - 5112
Member, Thank you so much for the thoughtful comments about our service. I know Charles is your technician normally and I'm glad to hear that he's taking good care of you! If we can ever be of any additional help to you, please don't hesitate to call on us any time. You're the reason we're in business! Many thanks from all of us here!

Melody A.
02/2012
5.0
lawn treatment
  + -1 more
I like the fact that they are very punctual. They are always here unless it is raining and then if it is they do call and they reschedule. What I also like is they give me a reminder call the day before in the form of a recording to let me know that they are coming out the next day to treat the yard so that I don’t forget because I have to have the back gate or whatever unlocked. They are very professional. They just come, get the job done and go. I have never had a problem. I spend $90 a month. The guy who comes out is very friendly. I have watched him in the yard doing what he is supposed to be doing and he puts the chemicals and everything that he is supposed to. I would continue to use them in the future.
Description of Work: I use Scotts Lawn service to treat the yard. They come out and they treat the grass every month for weeds and things like that. They don’t do the cutting. We do it ourselves.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Response from TruGreen Lawn Care - 5112
Thanks so much for posting this! It's always great to hear from our customers, especially when I see a good report like this one. I know Mike will continue to take great care of your property and, as always, please let us know if we can ever be of any additional help. We sincerely appreciate your business and the kind review!

henry R.
02/2012
5.0
lawn service, lawn treatment
  + 0 more
We had another lawn service company service our lawn before, but they were bad. They couldn’t get rid of any weeds. So we called Scotts Lawnservice, they came in and the lawn looks great since. They are a lot better than their competitors are.
Description of Work: I use Scotts Lawnservicefor lawn care and lawn fertilization. They charge a little over $500, annually for several different types of seeding and weeding. They come out once a month. They last came out last month.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from TruGreen Lawn Care - 5112
Thanks for letting us know how we're doing! I'm glad to hear we came out and took care of the weeds you needed out of there and that you've continued to be satisfied. As a locally-owned business my team always tries to do what it takes to make sure our customers always feel like they get a great value for the money you spend with us. We sincerely appreciate your review and your business and hope to continue to earn your trust for years to come! Thanks again!

Marianne M.
10/2011
5.0
lawn treatment
  + -1 more
So far so good. This was our first application by them. Will update the report in a couple months. Pesty broad leafs are dying off - not hard to do that but it's a start. Only disappointment is that they don't do pre-emerge on the garden beds, so I'm Preening them myself. Oh well.
Description of Work: Fertilisation and shrub care.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Robert T.
09/2011
2.0
lawn treatment
  + -1 more
I would rate them very low. I have had them for several years and up to this year I was satisfied but now they are difficult to deal with. They have not treated the parts of my yard that they were contracted to treat and they charged me the full amount even though they have done only parts of my yard. After many phone calls they finally did refund half the money I paid them for the services they did not provide after many phone calls. I had an appointment scheduled with them recently and the technician didn?t show up so they get the lowest rating I can give. I will not use them again in the future.
Description of Work: I used Tru Green for lawn fertilization and weed control.

Rating CategoryRating out of 5
quality
1.0
value
4.0
professionalism
4.0


Kristina B.
07/2011
1.0
lawn treatment
  + -1 more
very poor customer service, especially considering we were a long time customer. We have probably recieved at least 15 phone calls from their corporate billing department, even after I told them to quit calling us.. Do not use them
Description of Work: We used TruGreen services for approximately 16 years. We paid approximately $45 a month for about 8 months for 16 years. We had two brown spots on our lawn for about 2 years. They never told us we had a fungus infection. Our neighbor told us. We contacted a different lawn service and they diagnosed and treated our fungus infection with good results. I called TruGreen to cancel our service with them and to pay my balance. I gave them a credit card number. About a month later we were called by their collection agency about a balance due. I explained what had happend and called our local provider. They could not find a record of my credit card payment, which I did give to them earlier. I then wrote a letter explaining what had happened and included my balance check and a copy of the other costs we had to incur due to their poor service. I was contacted by Roger at the local office and was told that indeed none of the service reports stated we had a fungus and that I was being taken advantage of by the other lawn service. I replied that it did not matter what he was saying that our lawn looked 100% better since discontinuing their service and using another. I also asked that they please notify the corporate billing office that I had sent a check and did not have a balance. Roger said he would let them know, that the calls would stop and he was returning my check for the balance. He also reminded me that we were being taken advantage of by a service that was significantly improving a situation they had ignored. Today at 8:15 am I was called again by the corporate collection company telling me that I had a balance with them. I then called TruGreen and told them and then promplty filed a complaint with the BBB. I called Trugreen this afternoon and spoke to Roger again, after being on hold for 8 minutes, he told me he had no control over the corporate billing department. I responded that if I get one more collection call, I will put an ad in the paper about their harrassment. He told me that threats did not work with him. I then asked him about the check he was going to return to me and he said it would be in the mail, obviously he had not followed through on that either. I would never recommend this company to anyone for any reason, they are incompetent and have very poor customer service and have NO CONTROL over the billing department.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
2.0

$1,176

Debbie P.
07/2011
1.0
lawn treatment
  + -1 more
When I set up my account, I asked them to notify me when they would perform a service so I would know my credit card was being charged and they did not. I called the company and it was not notated in my file even though I specifically asked to be called so my credit card was charged twice within about three weeks. Gave them a second chance. Employee came to my house and told me I needed to have my shrubs sprayed because of some kind of insect eating them. Told me it would be $49.99 to spray all of my shrubs. Called me two days later to confirm they would spray and it would be $49.99 for each application for a total of 3 applications. Thw as the second time I was told one thing and later it was something different. Cancelled my contract immediately.
Description of Work: Put fertilizer on my lawn, then followed up with limestone and then put another liquid fertilizer on the lawn.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
1.0
responsiveness
1.0

$132

Robert T.
06/2011
3.0
lawn treatment, tree service
  + 0 more
They come several times a year. The quality of service is okay. If I was intending to start a service again, I would not choose them.
Description of Work: I had some lawn work done by Tru Green a month ago. They typically treat with fertilizer and pre-emergent herbicides for insects. They also provide service for the shrubbery.

Rating CategoryRating out of 5
quality
3.0
value
4.0
responsiveness
4.0
punctuality
4.0


Alan S.
04/2011
2.0
lawn treatment
  + -1 more
They come out about 8 times a year. I would advise people to keep shopping. Their price is much too high. Last year they killed my wall-to-wall grass. I called the guy in charge. He came and looked at it. Then we went back and forth for about a week. Finally they came out and replaced every inch of it. They knew they did wrong. They would come out and throw chemicals on it without even looking at what they were doing. I will probably replace them.
Description of Work: I used Tru Green for my lawn service.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
2.0
responsiveness
3.0
punctuality
4.0

$40
    • 1
    • 2(current)

Contact information


Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Lawn Fertilization & Treatment,
Lawn and Yard Work,
Tree Service,
Lawn Irrigation

FAQ

TruGreen Lawn Care - 5112 is currently rated 4.1 overall out of 5.
No, TruGreen Lawn Care - 5112 does not offer free project estimates.
No, TruGreen Lawn Care - 5112 does not offer eco-friendly accreditations.
No, TruGreen Lawn Care - 5112 does not offer a senior discount.
No, TruGreen Lawn Care - 5112 does not offer emergency services.
Yes, TruGreen Lawn Care - 5112 offers warranties.
TruGreen Lawn Care - 5112 offers the following services: Lawn, fertilization, broad leaf weed control, crabgrass & annual weed prevention, insect, grub control, tree, shrub care & pest control.

Contact information