Benjamin Franklin Plumbing

unknown

unknown

.

unknown

unknown

unknown

unknown

They are very attentive.

,Work went smooth, Finished on time. This house is very old and difficult to work with. I didn't hear any complaints or grumbling. Just did their job with a smile. Difficult to do at times here.

Overall, everything went fine. The plumber showed up on time, and got right to work. He was finished about 2.5 hours after getting started, which based on the fact it was a very cold day and he had to wait for PVC glue to dry, was very reasonable. I called Benjamin Franklin (a.k.a. Owen's Plumbing) on Monday around noon, and they had a plumber out first thing the next day. He quickly surmised there was too much water pressure to the house, therefore popping the pressure relief valve on the water heater. He changed the pressure reducer valve and fixed the problem. Unfortunately, in situations like these, it's hard to know if you're paying too much or not. It wasn't like I was going to call two or three different plumbers and get estimates from them. The trip fee from multiple plumbers would have offset any savings I would have realized, so I went with the estimate Benjamin Franklin gave me. The cost of $360 seems a bit steep for 2.5 hours of work (not including trip time), but at least I don't have a stream of hot water running down my sidewalk. And let's face it, when you're in over your head on a problem, it's best to pay for a professional and bite the bullet. I would recommend them based on punctuality, quality of work, communication, responsiveness and professionalism. Frankly, I don't know if I paid too much or not, so it's difficult to give an honest opinion on cost.

I'll never use him again. I'm handicapped and I can't do it most of my own work. They charged me something like $600 or $700 to do it. As I couldn't do I had to have someone do it for me. The workmanship was great. I had no problems with that, but it's the money. I had to sign a release before they did it. I knew what it was going to cost me before they did, but I had no choice at the time. Their price was very high. I think it was $655 to just change that. They were prompt. Everything was nice and they did a good job cleaning. I had no problems with their work. I didn't like the price, but their quality of work was excellent.

We call them all the time because they are reliable, they do a good job, and they are reasonably priced. If we have an emergency like a stuffed up toilet they will send somebody out right away. We would tell others that apart from them being reliable, they are knowledgeable about what the problem is and they get it done quickly. We spent about $75 on the last job they did and we guess that it is the going price. The quality always seems to be very good and they fix the problem.

The price was really high. They came right when I needed them. I know them and this is the first time I've found them overpriced so I would probably give them another chance.

Punctual and professional. Did a very good job in replacing the water heater. Seems pricey for a water heater with a 6 year guarantee.

They did a really good job. They were really sweet to me. They came right away all the way from downtown. They were very prompt. It is quite a drive from there. He fixed it right away. He knew what he was doing. He was competent. I would use their services again in the future.

I had another company clean the drain about six weeks before that, and that company didn't do their job. Owen's Plumbing took longer, and I paid about three times as much. However, he made sure that the job was done and that the drain was clean. I think they're a good, reputable company. My father has used them for years. They are expensive, but you get what you pay for.

He left to get the toilet and said he?d be back, but he didn?t come back for 3-4 hours. I was left wondering what had happened to him. He came back only by about 8 o?clock at night. He showed up on time the first time, though. We haven?t had any problems with the toilet, and my experience with him was fine overall.