Shade and Shutter expo provides design, measuring and installation for blinds, shades, plantation shutters and bahama shutters, awnings ,hurricane protection and solar /porch shades. Additional email - julie@shadeandshutterexpo.com. Additional contact name - Julie Fergus.
Description of Work: This is a follow-up review on the installation of solar screens on my patio. My original review was less than stellar. However, everything has been promptly corrected and the final product looks great. The owner made contact with us immediately, agreed there had been a disconnect in ordering and installation. She took care of it with both the supplier and the installer (used a different installer). I am 100% satisfied with the result and would not hesitate to use this vendor again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$1,000
Response from Shade and Shutter Expo
Thank you! Glad you are happy with the results - enjoy your shades!
David M.
07/2017
5.0
window treatments, hurricane shutters
 + 0 more
Outstanding
Description of Work: Installed four Bahama Hurricane Shutters
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$800
John T.
10/2016
5.0
awnings
 + -1 more
.
Description of Work: Installed a NuImage Pro retractable patio awning Series 8700. Satisfied with awning and installation.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,000
Becky & Craig A.
07/2016
5.0
doors, awnings
 + 0 more
The whole experience was easy & pain-free, we saw an AD in the newspaper & visited the showroom. The inside sales rep. was helpful. Both appointments (measure & install) were smooth, punctual & as expected. Delivery was sooner than estimated, entire staff was nice & easy to work.
Description of Work: Installation of sunshade on a large (8') sliding glass door.
Description of Work: Installed 2 garage door screens.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,000
Noelle W.
07/2016
5.0
window treatments, solar panels
 + 0 more
Fantastic service. On time professional. Neat. Great job. Would highly recommend. Eric Castronova was awesome from beginning to end.
Description of Work: Plantation shutters for bedroom windows Solar shades for screen room.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,000
Thomas C.
05/2016
5.0
window treatments
 + -1 more
Excellent. This is the third time I have used Shades & Shudder Expo in the past 5 years. Danny & Julie, the owners, are always helpful and deliver on their promises. Their crew showed up on time, asked for my preferences on how I wanted the shades positioned, & cleaned up when they were done. They are very professional, knowledgable, and have done a great job each time they've been here. The windows look great. The prices for their brand, Hunter Douglas, is a little expensive when compared to DIY brands, but they are very good quality shades and, in my opinion, are worth the extra cost. I highly recommend them & would use them again.
Description of Work: Installed window shades for part of my home
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,500
JOAN P.
05/2016
5.0
window treatments
 + -1 more
From the time he arrived to the time he left he was a professional the whole time-cleaned up after himself and explained everything to use.
Description of Work: Eric came to our home and installed 10 shutters in our Carolina room.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,000
Sharon W.
04/2016
5.0
window treatments
 + -1 more
The installers were here on time and were very knowledgeable of product and very professional.
Description of Work: Install Hunter Douglas Duette honeycomb power architella shades.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,521
Paula B.
02/2016
5.0
window treatments
 + -1 more
.
Description of Work: Everyone was professional.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$15,000
Gregg M.
11/2015
5.0
window treatments
 + -1 more
The crew that came (4 men lead by Chip Tyler) were very professional and courteous as they worked. They even showed up early to start sooner. Our front door shade was incorrect. Chip is working on getting it corrected as soon as possible. A few adjustments needed to be made. It was done quickly and correctly.
Description of Work: 30 shades were delivered and installed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,354
Ralph P.
11/2015
5.0
window treatments
 + -1 more
.
Description of Work: Installed solar shades in a screened porch - all went like clock work, they showed up on time & were very diligent in going about the installation.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,500
Charles M.
10/2015
4.0
window treatments
 + -1 more
We purchased Hunter Douglas sheer blinds (Nantucket) through Shade & Shutter Expo. Hunter Douglas did them no favors by providing products that did not perform as they should. The "LiteRise" feature did not work with 2 of 3 windows. After 2 attempts to correct the problem, we decided to go with the "UltraGlide" feature instead. Even then the feature did not work the same on the two replacement blinds. To their credit, Eric, the Shade & Shutter Expo installer, persisted throughout until everything was working properly. Thankfully it took only 1 try with the inside shutters we had installed in the master bathroom.
Description of Work: Installed Hunter Douglas sheer blinds and interior shutters
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,200
Jacqueline V.
08/2015
5.0
hurricane shutters
 + -1 more
Very professional- provided excellent ideas. Love the finished product.
Description of Work: Vertiglide honeycomb shades.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,800
Response from Shade and Shutter Expo
Thank you ! It was a pleasure working with you !
Marie K.
08/2015
5.0
window treatments
 + -1 more
We have a screened porch on a west facing canal house. Sun is brutal in afternoon. Visited a friend who had these shades. Called company and they custom made what we needed.
Description of Work: Installed sun shades on screened porch. Came to house, measured, brought samples, offered options.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$600
Eric W.
05/2015
2.0
window treatments
 + -1 more
I bought blinds when my new home was built in 2006. Approximately three years later I began having trouble with the blinds opening and closing. In 2015 I bought porch shades and was told by the sales person that they would fix those blinds when they installed the porch shades. The installer tried but could not fix the blinds, whereas he said the owner would come because he was more familiar with those blinds. The owner did not come or call so I called and was told by the receptionist that he would contact me the next day. He did not call. I contacted another company about removing those blinds and installing plantation shutters. He told me that the company that made those blinds was no longer in business. It is probably because of poor quality and service.
Description of Work: sold and installed blinds in my home.
Rating Category
Rating out of 5
quality
1.0
value
3.0
professionalism
2.0
responsiveness
1.0
punctuality
2.0
$2,000
Response from Shade and Shutter Expo
We called [Member name removed] today to apologize for the miscommunication - We relayed to him that because the company that made his blinds is out of business , it is sometimes hard to find replacement parts but that we do have them now and are able to fix them. He said he does have an estimate from someone else for new blinds. We let him know that we can still either fix them or replace as well. He said he would let us know. It is not our intention to ever let anyone fall through the cracks ,but unfortunately it happens and we are always ready to correct it. We hope that [Member name removed] decides to call us back and let us finish the job.
Sandra P.
10/2014
3.0
window treatments, closet systems
 + 0 more
Description of Work: Was to install pullout drawers under cabinets but installed pull out shallow drawers which were too narrow. Was to redo but never did. Did not finish job. Had previously had closet redone but the design was so bad, am having done over by someone else. They have done work for us before and it was ok. I think maybe they have more work than they can handle with the housing boom going on in Myrtle Beach right now. Will use someone else in the future.
Rating Category
Rating out of 5
quality
2.0
value
2.0
professionalism
2.0
responsiveness
1.0
punctuality
1.0
$1,500
Response from Shade and Shutter Expo
We are sorry that [member name removed] seems to have had such a bad experience with our company. In this case we did what was asked and finished the job as it was ordered by the customer. [member name removed] wanted to make changes afterwards and we were in the process of re-doing what she wanted changed but due to health issues on her part , it was repeatedly delayed. We have tried several times to contact her by e-mail and phone. On 12/4/13 , after several phone call attempts, we emailed her to try to schedule an appointment. No response. On 12/31/13 she contacted our website to say she needed to finish the job. We called and tried to schedule but she was out of town and due to health reasons she would call us back. We have made several attempts to finish the changes she requested on this job but we cannot get the customer to make an appointment.
David J W.
08/2014
5.0
window treatments
 + -1 more
Danny came and showed us type of solar shades. He measured the shaded. Bob installed them. This is not our first experience with Dan. He did our window shade and 20 retractable awning 2012
Description of Work: Installed solar shade on porch
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$500
Robert & Kathleen M.
07/2014
5.0
hurricane shutters
 + -1 more
On time, reasonably priced.
Description of Work: Ordered shade, came & measured, installed shade.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
Claire F.
06/2014
5.0
window treatments, awnings
 + 0 more
.
Description of Work: Measured for solar shades on our screened porch. Should be installed in approximately 2 weeks. We purchased all our plantation blinds and also an awning from them and have been extremely satisfied with all they have done. Would strongly recommend them.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
Mary L F.
06/2014
5.0
window treatments
 + -1 more
They came and measured and got back to us with a price in a timely fashion. Sent e-mails confirming appointment and who was coming. Arrived on time and did a great job.
Description of Work: Installed solar shades in Lawai.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$761
GREGORY P.
06/2013
5.0
window treatments
 + -1 more
Everything went smoothly
Description of Work: Install shades
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,500
Carol W.
04/2013
5.0
window treatments
 + -1 more
Responded promptly to our inquiry. Gave a fair estimate. Delivered on time and installation was flawless.
Description of Work: Installed solar shades on porch and honey combs in the remainder of the windows downstairs.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Window Treatments,
Hurricane Shutters,
Solar Panels,
Awnings,
Doors,
Garage Doors,
Closets,
Siding,
Gutters,
Electrical
FAQ
Shade and Shutter Expo is currently rated 4.7 overall out of 5.
Monday: 9:00 AM - 4:00 PM
Tuesday: 9:00 AM - 4:00 PM
Wednesday: 9:00 AM - 4:00 PM
Thursday: 9:00 AM - 4:00 PM
Friday: 9:00 AM - 4:00 PM
Shade and Shutter Expo accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Shade and Shutter Expo offers free project estimates.
Yes, Shade and Shutter Expo offers eco-friendly accreditations.
No, Shade and Shutter Expo does not offer a senior discount.
No, Shade and Shutter Expo does not offer emergency services.
Yes, Shade and Shutter Expo offers warranties.
Shade and Shutter Expo offers the following services: Measuring and Installation.