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One Hour Heating & Air Conditioning

Heating and Air Conditioning, Air Duct Cleaning, Electrical,

About us

We are a leading air conditioning service in Myrtle Beach, South Carolina. Specializing in air conditioning repair service, HVAC installation, A/C repair service, heating and ac repair, air conditioning replacement & units.

Business highlights

35 years of trusted experience
Emergency Services Offered

Services we offer

Repair and installation of air conditioning, AC, HVAC, heating, indoor air quality, maintenance agreements, duct cleaning, system replacements, high efficiency filters, air purifiers & dehumidifiers.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.6290 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
8%
3
2%
2
3%
1
7%


Rating CategoryRating out of 5
quality
4.6
value
4.4
professionalism
4.7
responsiveness
4.8
punctuality
4.8
Showing 51-290 of 290 reviews

Stew K.
01/2018
5.0
heating & air conditioning/hvac
  + -1 more
Great. Tech repaired within 20 minutes..
Description of Work: Heating system not heating

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from One Hour Heating & Air Conditioning
Thank you for taking the time to leave us this great review. Have a great 2018!

Kurt H.
01/2018
1.0
heating & air conditioning/hvac
  + -1 more
Repaired unit myself for $2 and saved $7900 on a complete new system they wanted to sell me. They don’t want to repair only sell overpriced systems that you don’t need. Stay away from 1hour heating and air unless you have money to throw away.
Description of Work: We lost our heat and they wanted to sell us a complete new system. Never told us what was wrong with our unit except we should not waste money on repairs. Gave us a price for a new unit of $7900.00 then lowered cost several times trying to get us to buy. I was able to fix it myself after watching YouTube with other similar heating problems. It cost me $2 for a new capacitor at a HVAC supply house and fixed it myself.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
3.0
punctuality
3.0


Response from One Hour Heating & Air Conditioning
Thank you for providing us with your feedback. As you can see from most of our reviews, we have a great relationship with all of our clients, and it's very rare to have an upset customer. I can personally assure you that we do not engage in recommending a replacement for your heating & cooling system that isn't for a good purpose or reason. If you'd like to discuss this further with our team, we're happy to share the insights into your specific problem, why it occurred in the first place, and what our professional recommendation is going forward, up to and including replacing your system. Our goal is to save you money in the long run and make you comfortable in your home. We don't want you to have any frigid nights in your home and we care about you as a client. Please call our client care team at 843-448-6867 to get in touch. Thank you.

Vincent F.
01/2018
5.0
heating & air conditioning/hvac
  + -1 more
It went well. The technician was efficient and knowledgeable.
Description of Work: Semiannual 'tune up'.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Response from One Hour Heating & Air Conditioning
Thank you for the fantastic review! We appreciate you taking the time to give your valuable feedback. Thanks and Happy New Year!

Gary H.
12/2017
5.0
heating & air conditioning/hvac
  + -1 more
Excellent. Been taking care of my A/C needs for 20 years. Will hopefully use them 20 more.
Description of Work: A/Crepair and tuneup.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from One Hour Heating & Air Conditioning
We're honored to have a long time client like you. Thank you for giving us your time and attention. We appreciate your feedback, and pray that we'll continue to have great clients like yourself. We are truly blessed. Thank you and Happy New Year!

Allan A.
12/2017
1.0
heating & air conditioning/hvac
  + -1 more
Same problem I paid $500.00 for new fan and doing the same thing again.
Description of Work: Flip breaker off and on for $ 96.00

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$96

Response from One Hour Heating & Air Conditioning
Hello - We'd love the opportunity to fix this. Please call our Client Care Team at 843-448-6867. Let them know the problem you're having. Our repairs are GUARANTEED for up to 2 years after we've made them, so please communicate with us, we're happy to make things right.

Diane C.
12/2017
5.0
heating & air conditioning/hvac
  + -1 more
Kevin explained what he did to the unit nad told me everything was in good working condition.
Description of Work: The technician, Kevin, was on time and very professional. He inspected the HVAC unit in my home for the 6 month check-up.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from One Hour Heating & Air Conditioning
Thank you for the great review. We're here when you need us.

Sally G.
12/2017
5.0
heating & air conditioning/hvac
  + -1 more
Everything went well and we are good to go! One Hour Heating and Air have been our service techs as well as the provider of two systems for the last 20 plus years. We do not hesitate to use or recommend them.
Description of Work: Dave, technician, performed our winter check up on both systems. He also checked out a thermostat that was acting up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from One Hour Heating & Air Conditioning
We're honored to service you as a client over the past 20 years. Thank you for staying our client.

John M.
12/2017
5.0
heating & air conditioning/hvac
  + -1 more
Brandon was able to explain everything he did and offered a new package to me which I will take advantage next time I see him.
Description of Work: six month Checkup Brandon was very Professional hope to see him in six months

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from One Hour Heating & Air Conditioning
Thank you for giving us straight As!! You're the best.

Thomas G.
11/2017
5.0
heating & air conditioning/hvac
  + -1 more
Extremely well!! On time service completed in a timely manner by a very professional and knowledgeable technician. will definitely be my go to company in the future.
Description of Work: Yearly unit service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from One Hour Heating & Air Conditioning
You are such a fantastic client, the absolute best on planet Earth! Thank you.

John O.
11/2017
5.0
heating & air conditioning/hvac
  + -1 more
Your service was good. He was able to locate the problem, answer all my questions, and made several suggestions to me to keep the system working properly.
Description of Work: The new system was installed in May. We tried to turn on the heat and it did not work. The service man came out and all he checked was the connections. After checking the connections it was determined to be a loose connection.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from One Hour Heating & Air Conditioning
Thank you for the fantastic review. We're glad that your system is running properly.

Robert R.
11/2017
5.0
heating & air conditioning/hvac
  + -1 more
When Justin arrived he had been briefed on our problem and was fully prepared to resolve it. After inspecting the entire system he found that parts of the ductwork had become disconnected from one of the trunks, thus not delivering airflow to one room. He also noted that a new reurn duct was lying over another duct and the return was mostly collapsed. Justin spent a few hours repairing the ductwork. When he finished the system is operating to expectations. As the problem was within the new ductwork, and having an extensive guarrantee, there was no charge for the work done. We could not be happier with this and past work done by the technicians at One Hour and highly recommend them for heating and air conditioning needs.
Description of Work: Coming into the heating season we found that our heat pump was not keeping the temperature at the setpoint in every room. We found that troubling as we had the entire ductwork, dampers and controls replaced 3 months ago because of the same problem and everything performed to expectations during the summer heat. After monitoring the uneven temperatures for several days we called One Hour and described the problem to them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from One Hour Heating & Air Conditioning
Thank you for being a fantastic client, and thank you for the great review. You're the best.

Richard S.
11/2017
5.0
heating & air conditioning/hvac, air duct cleaning
  + 0 more
Every aspect was done professionally from the estimate to the team showing up on time, everything was explained ahead of time and during the process, no surprise add ons to the quoted price. When they left everything was put back in the original places.
Description of Work: Clean and sanitize all the heating ducts in the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$564

Response from One Hour Heating & Air Conditioning
Thank you for the great review. We're honored to have you as a client.

Wayne C.
11/2017
5.0
heating & air conditioning/hvac
  + -1 more
Excellent on all accounts. Through the years I've had a few different employees. Every single one of them are great, intelligent, professional, and friendly. The best!
Description of Work: maintenance, service

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from One Hour Heating & Air Conditioning
Thank you for the fantastic review!

kenneth M.
09/2017
5.0
heating & air conditioning/hvac
  + -1 more
The technician arrived Saturday morning at 8 AM and had the unit running in less than an hour. Fantastic technician that was both friendly and informative.
Description of Work: A/C quit working one afternoon. Called One Hour service. Since it was late in the day they were not able come out the same day. They made an appointment for Saturday that was guaranteed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Response from One Hour Heating & Air Conditioning
We're honored to serve you as a client.

mark D.
09/2017
5.0
heating & air conditioning/hvac
  + -1 more
If you have a contract with them you get 24 hour service. No contract you're on a waiting list. They show up no matter what.
Description of Work: I use them for heating and air needs.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from One Hour Heating & Air Conditioning
Thank you for the great review.

Joyce H.
09/2017
3.0
heating & air conditioning/hvac
  + -1 more
I pay $11.95 a month for an annual contract. I think they're way to expensive. If you don't have someone there to help you understand that they are going to charge $99 a filter. There's a lot of stuff you don't understand as far as parts.
Description of Work: They come twice a year for maintenance.

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$11.95

Response from One Hour Heating & Air Conditioning
Hello! We actually charge less for filters than the comparable prices & brands you'd find a the hardware store. We appreciate your feedback, thank you for taking the time to review us. Now we give away filters FOR FREE to our new Magic Comfort Club members. It's INCLUDED with the membership, along with 2 maintenance visits per year, we change all the batteries in your thermostat and smoke detectors, we clean your dryer vent FOR FREE. Thanks for leaving the review, please call us at 843-448-6867 so we can help you resolve this concern.

Nancy J.
08/2017
1.0
heating & air conditioning/hvac
  + -1 more
He just wanted to sell me a new system or expensive updates.
Description of Work: heating & a/c

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from One Hour Heating & Air Conditioning
Hello. It's rare we have an upset customer, so please call us at 843-448-6867 and one of our client care representatives will make things right. We believe in making our clients lives better by improving the comfort in their home. Thank you for taking the time to leave your review.

Steven G.
08/2017
5.0
heating & air conditioning/hvac
  + -1 more
Awesome, Friendly and attentive technicians. Developed a small leak and the responded immediately and repaired it!
Description of Work: Complete HVAC System replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from One Hour Heating & Air Conditioning
Thank you for the great review! You're the best.

Tony A.
08/2017
5.0
heating & air conditioning/hvac
  + -1 more
Richie was great! Very responsive and super customer service.
Description of Work: Semi annual maintenance of our heating/cooling unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from One Hour Heating & Air Conditioning
Thank you for the fantastic review. We're honored to have you as a client.

gregory S.
07/2017
5.0
heating & air conditioning/hvac
  + -1 more
They are always professional, enthusiastic and precise.
Description of Work: Annual maintenance as part of our contract.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from One Hour Heating & Air Conditioning
Thank you so much for the fantastic review! You're the best.

James L.
07/2017
5.0
heating & air conditioning/hvac
  + -1 more
They are very good. I have been very happy with them.
Description of Work: They checked my AC unit, including the unit in the attic. They said some of the work by another company was not necessary.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from One Hour Heating & Air Conditioning
We're honored to have you as a customer. Thank you so much.

marcy W.
07/2017
5.0
heating & air conditioning/hvac
  + -1 more
It was a great visit and it cost us so much less than we thought it would. I never write reviews of companies but I must say that my service today was above and beyond what I expected and this company deserves some credit for their outstanding service and treatment of customers. The technician arrived on time and was professional. He was very knowledgeable and quickly fixed both problems. Not only did he fix everything, but he also explained it all to me in a way I could understand it. Plus, the program they have for military members just blows me away. Its really nice to be overwhelmed in a good way at the end of any repair call. I will tell refer everyone I know to call this business for any HVAC repair. As long as we live in SC, this is the only HVAC company I'll be calling.
Description of Work: 1 unit was running nonstop and making the house too cold. 1 unit was not putting enough cold air out.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$37

Response from One Hour Heating & Air Conditioning
Thank you for being a valued customer. We hope we made your life at least a little bit better! Stay comfy!

Charles T.
06/2017
5.0
heating & air conditioning/hvac
  + -1 more
I had my six month check up on my heat pump heating and air-conditioning system. Everything checked out. There were no surprises. Antonio cleaned some mold that was growing in the bottom of my air handler with a mold and mildew remover. Then he washed my heat pump compressor With a mild detergent and hosed it off.
Description of Work: I had my six month check up on my heat pump heating and air-conditioning system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from One Hour Heating & Air Conditioning
We're honored to get this fantastic review. Thank you for the kind words. You're the best customer on planet Earth!!

Ben V.
06/2017
5.0
heating & air conditioning/hvac
  + -1 more
Arrived on time. found one small problem which will be fixed. Very nice and helpful serviceman.
Description of Work: check-up on systems

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from One Hour Heating & Air Conditioning
This is fantastic. We're honored to call you our client. Thanks for giving us a chance to serve you. You're the best!

Pam F.
06/2017
5.0
heating & air conditioning/hvac
  + -1 more
Technician was knowledgeable and exactly on time. He did his work professionally and was also a very personable fellow. Quite a good experience.
Description of Work: Normal semi annual heating and cooling system check up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Response from One Hour Heating & Air Conditioning
You are the absolute greatest! We're honored to get this great review. Thank you from the bottom of our HEART!

Contact information

677 Robert M Grissom Pkwy, Myrtle Beach, SC 29577

http://OneHourMAGIC.com

Service hours

Sunday:
7:00 AM - 7:00 PM
Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 AM - 7:00 PM
Thursday:
7:00 AM - 7:00 PM
Friday:
7:00 AM - 7:00 PM
Saturday:
7:00 AM - 7:00 PM

Licensing

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Air Duct Cleaning,
Electrical,
Wells and Pumps,
Appliance Sales and Installation,
Plumbing

FAQ

One Hour Heating & Air Conditioning is currently rated 4.6 overall out of 5.

Sunday: 7:00 AM - 7:00 PM

Monday: 7:00 AM - 7:00 PM

Tuesday: 7:00 AM - 7:00 PM

Wednesday: 7:00 AM - 7:00 PM

Thursday: 7:00 AM - 7:00 PM

Friday: 7:00 AM - 7:00 PM

Saturday: 7:00 AM - 7:00 PM

One Hour Heating & Air Conditioning accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, One Hour Heating & Air Conditioning offers free project estimates.
Yes, One Hour Heating & Air Conditioning offers eco-friendly accreditations.
No, One Hour Heating & Air Conditioning does not offer a senior discount.
Yes, One Hour Heating & Air Conditioning offers emergency services.
Yes, One Hour Heating & Air Conditioning offers warranties.
One Hour Heating & Air Conditioning offers the following services: Repair and installation of air conditioning, AC, HVAC, heating, indoor air quality, maintenance agreements, duct cleaning, system replacements, high efficiency filters, air purifiers & dehumidifiers.

Contact information

677 Robert M Grissom Pkwy, Myrtle Beach, SC 29577

http://OneHourMAGIC.com

Service hours

Sunday:
7:00 AM - 7:00 PM
Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 AM - 7:00 PM
Thursday:
7:00 AM - 7:00 PM
Friday:
7:00 AM - 7:00 PM
Saturday:
7:00 AM - 7:00 PM