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ARS / Rescue Rooter in Myrtle Beach

Plumbing, Heating and Air Conditioning, Water Heaters,

About us

For fast and exceptional service for all of your heating, cooling or plumbing needs, call us now: 843-213-2896! ARS / Rescue Rooter Myrtle Beach provides professional air conditioning, heating, and plumbing services. We require background checks & drug tests on all employees. Emergency service available 24/7! License # M2842

Business highlights

32 years of trusted experience
Emergency Services Offered

Services we offer

Heating & AC. Plumbing

Services we don't offer

Duct Cleaning, Cleaning Septic Tanks.

Amenities

Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.5200 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
74%
4
11%
3
6%
2
2%
1
9%


Rating CategoryRating out of 5
quality
4.6
value
4.1
professionalism
4.7
responsiveness
4.7
punctuality
4.7
Showing 126-150 of 200 reviews

James B.
04/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Kathy A.
04/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Earl W W.
04/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Ken P.
04/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

ginger W.
03/2016
1.0
plumbing
  + -1 more
unknown
Description of Work: It took 3 trips for someone to come and price my services and still didn't get the work done. They over priced me. I could have gotten all new plumbing for their price. I got it done by someone else for 1/4 of the price.
Rating CategoryRating out of 5

MICHAEL H.
02/2016
5.0
plumbing
  + -1 more
excellent prompt service
Description of Work: Fixed the tub switch on the shower and bathtub

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

James C.
01/2016
4.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Arthur W.
01/2016
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
unknown
Description of Work: Heat Pump under 10 yer service contract - no charge, 2nd time in 6 years major repairs done.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Peggy G.
01/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: routine check

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from ARS / Rescue Rooter in Myrtle Beach
Ms. [Member Name Removed], thank you for sharing your experience. We strive to provide each customer with an exceptional service experience. We appreciate the opportunity to come into your home and service its needs. Should you need our services again in the future, please don't hesitate to call. Thank you for choosing ARS Rescue Rooter Myrtle Beach!

Frances E.
12/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Excellent service & workmanship
Rating CategoryRating out of 5
Yes, I recommend this pro

Michael R.
11/2015
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
2.0
punctuality
3.0

Yes, I recommend this pro

Raymond K.
10/2015
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$50

Michael P.
10/2015
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
unknown
Description of Work: Complete replacement of our HVAC System and reengineer all of the duct work installed previously by the builder. Also installed a damper system that allows a downstairs zone and upstairs zone with a single heat pump. The service Technicians were exceptional, prompt and courteous. They worked for two days in the sweltering attic heat and never complained. Our home is now very comfortable as a result of the new heat pump and air exchanger couple with the dual zone dampers. ARS is an exceptional company who really goes overboard with high quality service and components and their exceptional people.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

heather R.
09/2015
1.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
2.0
responsiveness
4.0
punctuality
4.0


Valerie O.
09/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: 20-Point Air-Conditioning Tune-Up
Rating CategoryRating out of 5
Yes, I recommend this pro

Michael B.
09/2015
1.0
plumbing
  + -1 more
unknown
Description of Work: Came to house said they could get parts and would return when they got them. Never called and never returned.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


Response from ARS / Rescue Rooter in Myrtle Beach
[Removed member name], thank you for sharing your experience. ARS/Rescue Rooter strives to provide each customer with an exceptional service experience. We would like to discuss your specific situation further. One of our Customer Relations team members will be contacting you to address the situation further.

George B.
08/2015
5.0
plumbing
  + -1 more
.
Description of Work: Fixed drain in bathroom sink

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

WILLIAM S P.
08/2015
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Debbie H.
08/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Repairman replaced flush mechanism of toilet, replaced bathroom sink faucet, and replaced stopper in bath tub. |This company was very flexible regarding my schedule. The tech was on time, polite, and professional.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Frank S.
07/2015
3.0
electrician, heating & air conditioning/hvac, plumbing
  + 1 more
unknown
Description of Work: They found a bad capacitor on my compressor motor. A $20 part at most - charged me $270. Their service is great but they are quite expensive. EDIT One of the capacitors on the compressor motor failed. Tech replaced it at a cost of $300 + $50 service call (I had a discount coupon from Angies list). I am a Ham radio operator and I know the capacitor cost less then $10. I was happy to have my A/C back on line but I hated feeling gouged for parts cost.

Rating CategoryRating out of 5
quality
4.0
value
1.0
professionalism
5.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro
$270

Mike W.
07/2015
5.0
plumbing
  + -1 more
Everyone went very well.
Description of Work: The provider did several plumbing jobs for me. I had two toilet repairs and the cleaning of the drain from a bathtub. I also need a new tub spout. Jason was excellent--very professional, courteous and informative. I"m writing all of this here because this form will not allow me to jump to the next box!

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$375

Response from ARS / Rescue Rooter in Myrtle Beach
[member name removed], Thank you for sharing your feedback. We are pleased to hear about your experience with our company. Should you need further assistance in the future, please don't hesitate to call. Thanks for choosing ARS/Rescue Rooter! ARS/Rescue Rooter Customer Relations 866-803-0879

Jeanne W.
07/2015
2.0
plumbing
  + -1 more
unknown
Description of Work: I purchased a deal for my granddaughter for $49 service call plus $100 toward repair costs. The commode was leaking. The company responded quickly. The technician said the commode needed a toilet rebuild for $299 or a new commode for nearly $600. I told them I would buy a commode from Lowes and he said it would be $85 to install a new one (plus the $100 repair credit).After I bought a new commode they came back and installed the new one but the cost escalated to $241.71 for the installation. So it cost me $291.71 (plus the $100 repair credit) for installation of a new commode. Unfortunately, this was the second time in a four month period that this happened with this company. In February 2015 I purchased the same deal for my daughter at another location. Again, leaky commode. Received the same diagnosis; either a toilet rebuild for $199 (plus $100 repair credit, or new commode which they would charge well over $500. I went ahead with the toilet rebuild, so the leaky commode cost me $248 which included the $100 repair credit. I probably wouldn't have thought anything was wrong if the same thing had not happened twice. I will not use this company again.

Rating CategoryRating out of 5
quality
4.0
value
1.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$291

Response from ARS / Rescue Rooter in Myrtle Beach
[Member Name Removed], Thank you for sharing your experience. ARS/Rescue Rooter strives to provide an exceptional service experience to each of our customers. We apologize if we were unable to do so in this situation. Please allow us the opportunity to speak with you, so we may address any concerns you may have. One of our Customer Relations team members will be reaching out to you to discuss your specific situation. Should you rather call in at your convenience, our Corporate Customer Relations team can be reached at 866-803-0879. Thank you, ARS/Rescue Rooter Customer Relations 866-803-0879

MATTHEW G.
07/2015
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
unknown
Description of Work: HVAC unit inspected, cleaned, thoroughly serviced, and an exterior motor part was replaced. The technician was knowledgeable, professional, and efficient.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from ARS / Rescue Rooter in Myrtle Beach
[member name removed], Thank you for sharing your feedback. We are pleased to hear about your experience with our company. Should you need further assistance in the future, please don't hesitate to call. Thanks for choosing ARS/Rescue Rooter! ARS/Rescue Rooter Customer Relations 866-803-0879

LARRY A.
06/2015
5.0
plumbing
  + -1 more
Good
Description of Work: HACE Service

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from ARS / Rescue Rooter in Myrtle Beach
[Member Name Removed], Thank you for taking time to share your wonderful feedback on our company. We are pleased to hear about your experience with the services provided. ARS/Rescue Rooter is a 100% Customer Satisfaction company, and we do encourage you to reach out to us should you have any questions or concerns. We appreciate you choosing ARS/Rescue Rooter for your home's service needs! ARS/Rescue Rooter Customer Relations 866-803-0879

Jennifer R.
06/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: I purchased a deal for a plumbing inspection, they scheduled right away, showed up on time, and finished promptly.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from ARS / Rescue Rooter in Myrtle Beach
Ms. [Member name removed], Thank you for taking time to share your feedback on our company. We appreciate you choosing ARS/Rescue Rooter! ARS/Rescue Rooter Customer Relations 866-803-0879

Contact information

1221 Harbour Towne Dr, Myrtle Beach, SC 29577

http://www.ARSMyrtleBeach.com

Service hours

Sunday:
12:00 AM - 12:00 PM
Monday:
12:00 AM - 12:00 PM
Tuesday:
12:00 AM - 12:00 PM
Wednesday:
12:00 AM - 12:00 PM
Thursday:
12:00 AM - 12:00 PM
Friday:
12:00 AM - 12:00 PM
Saturday:
12:00 AM - 12:00 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Heating and Air Conditioning,
Water Heaters,
Drain Cleaning,
Drain Pipe Installation,
Sewer Cleaning

FAQ

ARS / Rescue Rooter in Myrtle Beach is currently rated 4.5 overall out of 5.

Sunday: 12:00 AM - 12:00 PM

Monday: 12:00 AM - 12:00 PM

Tuesday: 12:00 AM - 12:00 PM

Wednesday: 12:00 AM - 12:00 PM

Thursday: 12:00 AM - 12:00 PM

Friday: 12:00 AM - 12:00 PM

Saturday: 12:00 AM - 12:00 PM

ARS / Rescue Rooter in Myrtle Beach accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, ARS / Rescue Rooter in Myrtle Beach does not offer free project estimates.
No, ARS / Rescue Rooter in Myrtle Beach does not offer eco-friendly accreditations.
No, ARS / Rescue Rooter in Myrtle Beach does not offer a senior discount.
Yes, ARS / Rescue Rooter in Myrtle Beach offers emergency services.
Yes, ARS / Rescue Rooter in Myrtle Beach offers warranties.
ARS / Rescue Rooter in Myrtle Beach offers the following services: Heating & AC. Plumbing
Duct Cleaning, Cleaning Septic Tanks.

Contact information

1221 Harbour Towne Dr, Myrtle Beach, SC 29577

http://www.ARSMyrtleBeach.com

Service hours

Sunday:
12:00 AM - 12:00 PM
Monday:
12:00 AM - 12:00 PM
Tuesday:
12:00 AM - 12:00 PM
Wednesday:
12:00 AM - 12:00 PM
Thursday:
12:00 AM - 12:00 PM
Friday:
12:00 AM - 12:00 PM
Saturday:
12:00 AM - 12:00 PM